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Hyatt Regency Orlando

#34 of 327 Hotels in Orlando
Certificate of Excellence
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9801 International Drive, Orlando, FL 32803 (Formerly The Peabody Orlando)
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2,635 reviews from our community

Traveler rating
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    740
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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philadelphia area
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed yesterday NEW

Easy check in. Rooms are clean and quiet. Hot shower. Great pool and pool bar. Housekeeping not great. Very nice spa. Easy access to convention center. Easy taxi access. Skip B Line diner. Room service slow and food not great. Lots of restaurants within walking distance.

Was this review helpful? Yes 1
Skillman, United States
1 review
5 of 5 stars Reviewed yesterday NEW

Not your ordinary family hotel in Orlando. Yet, more luxorious than your standard business hotel. Spacious rooms and bathrooms. Very nice décor. Extraordinarily helpful staff all hours of the day and night.

Review collected in partnership with Hyatt Hotels

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Columbus, Ohio
Senior Reviewer
9 reviews 9 reviews
5 of 5 stars Reviewed 2 days ago NEW

We stayed here in April for a business trip/conference at the hotel. What a beautiful hotel! And the customer service is really above and beyond here as well. Our room was beautiful, and spacious, and the beds were very comfortable. The pool area is really pretty as well, with lots of chairs both in the sun and in the shade.... More 

Was this review helpful? Yes
HyattRegencyOrlando, Manager at Hyatt Regency Orlando, responded to this review

It was wonderful to read the compliments you shared, thank you! I look forward to sharing your experience and feedback with our associates. We look forward to welcoming you back soon! Sincerely, Brian C. General Manager More 

Toronto, Canada
Top Contributor
163 reviews 163 reviews
33 hotel reviews
59 helpful votes 59 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Get what you pay for! Likely should have upgraded the room. Basic clean Spartan room lacking in towels. Sheets were not changed in the three days I was there and were very wrinkled. They should buy their staff a Rowenta to steam the pillow cases and press the sheets. Hotel itself is good shape with nice family style pool. The... More 

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HyattRegencyOrlando, Manager at Hyatt Regency Orlando, responded to this review

I understand the concerns you shared, and thank you for taking the time to write a review. Your feedback is important to us. I will share these concerns, as well as the kind compliments you shared with our team. Thank you! Sincerely, Brian C. General Manager More 

san angelo, United States
1 review
3 of 5 stars Reviewed 2 days ago NEW

while common areas are well maintained the house keeping staff seem lack, as well as front desk staff. The B-Line diner was over priced and food not of a great quality, but what you would expect from a conf. hotel.

Review collected in partnership with Hyatt Hotels

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HyattRegencyOrlando, Manager at Hyatt Regency Orlando, responded to this review

Thanks for writing a review on TripAdvisor. I will share your feedback with my colleagues. Your comments are important to us as we continue to enhance our hotel experience, and we hope to welcome you back again soon! Sincerely, Brian C. General Manager More 

Portland, Maine
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

My family and I stayed here for a few days in early April. We wanted to be nearby Disney World but also be able to entertain our kids while at the hotel and this fit the bill. We had a king bed and were still able to fit our pack n play comfortably in the room. The room was clean... More 

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HyattRegencyOrlando, General Manager at Hyatt Regency Orlando, responded to this review

Thanks for sharing your review! Sounds like a fun family vacation in Orlando, and we appreciate you choosing to spend it with us. We look forward to welcoming you back soon! Sincerely, Brian C. General Manager More 

Senior Contributor
42 reviews 42 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We misplaced our camera, a Lumix LF-1, and it was returned to us the following day! Amazing! For that alone, a 5-star. The hotel was nice, and the 24 hour B-line restaurant saved us from hunger during a late check-in.

Was this review helpful? Yes 1
HyattRegencyOrlando, General Manager at Hyatt Regency Orlando, responded to this review

I am so glad to hear we were able to assist with your missing camera - I can imagine how stressful that must have been. We hope you had some great vacation memories that you can share on our Facebook page! Thanks for sharing your review on TripAdvisor, we look forward to welcoming you back again very soon! Sincerely, Brian... More 

Paducah, Kentucky
Contributor
15 reviews 15 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

What a beautiful place!!! Rooms were a nice size, bathroom mirror threw me for a loop....didn't expect to see a tv in the mirror....not to the side...but actually a part of the mirror. This country mouse went to the city!!!! :) Luckily there was a side mirror that I could use since I'm vertically challenged. Beds were okay... Pillows on... More 

Was this review helpful? Yes 1
HyattRegencyOrlando, General Manager at Hyatt Regency Orlando, responded to this review

What a wonderful review! Thanks very much for sharing your comments on TripAdvisor. We would have been glad to assist with new pillows, if needed as well. I hope you'll visit with us again soon! Sincerely, Brian C. General Manager More 

Philadelphia, Pennsylvania
Top Contributor
91 reviews 91 reviews
31 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I stayed here for business but still had a little time to enjoy one of the three pools at the hotel. The hotel is really massive with different towers. However I didn't have any trouble finding things in the hotel and the staff was very friendly and helpful to people who looked even the least bit lost. The entire building... More 

Was this review helpful? Yes 1
HyattRegencyOrlando, General Manager at Hyatt Regency Orlando, responded to this review

You'll have to come back this summer to enjoy some time at our sparkling pools! Thanks for sharing your review on TripAdvisor. We appreciate you taking the time to share your experience, and hope to see you again soon. Sincerely, Brian C. General Manager More 

Minneapolis, Minnesota
Contributor
18 reviews 18 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Very large hotel that is well run with friendly staff. Stayed here while attending the Orange Bowl. Easy walking to area restaurants, great 24/7 restaurant in the hotel as well. Hotel was full but never felt over crowded.

Was this review helpful? Yes 1
HyattRegencyOrlando, General Manager at Hyatt Regency Orlando, responded to this review

We love to celebrate Bowl Season with all the college football fans in Orlando. Thanks for staying with us and sharing such a kind review. We look forward to next season! Sincerely, Brian C. General Manager More 

Hotel Review Summarization

What travelers say

  • Convention center(42)
  • Very nice(31)
  • Pool area(26)
  • International drive(15)
  • B-line diner(14)
  • New tower(11)
  • Room service(7)
  • Resort fee(6)
  • Comfortable bed(4)
  • Friendly and helpful(3)
Questions? Get answers from hotel staff and past guests. Ask a question

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Executive Suite (Pre-Renovation) (13)
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Superior Room (Pre-Renovation) (63)
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Terrace Pool (24)
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The Hotel (74)

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