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All 329 Orlando hotels

Holiday Inn Resort Lake Buena Vista

3.0 of 5 Resort   |   13351 State Road 535, Orlando, FL 32821
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Holiday Inn Resort Lake Buena Vista
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Ranked #141 of 329 hotels in Orlando
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776 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Holiday Inn Resort Lake Buena Vista
See the most recent reviews
Atlanta, GA
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We had driven 7 hours and were excited to check in. We pulled up and were greeted at the car by a very friendly woman. She immediately made us feel very welcomed. Then I walked in to check in and did not receive the same warm greeting. The young girl had no personality and was very short. It definitely ruined... More

Was this review helpful? Yes 1
Oceanside, California, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Upon our arrival, they upgraded our room for free. They gave us a kid suite. The rooms were nice and clean. I did not care for the quality of the mattress. We received excellent service from the moment we arrived until the time we left. My son lost is jacket on the first day and his hat on the third... More

Was this review helpful? Yes 1
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 2 weeks ago

DO NOT STAY HERE. Unless you want to sleep in a pile of hair that is not your own, and discover random rubbish and bits of old food in your room. The elevators stink like smoke, the Aircon is so noisy, and the shower was mouldy. Had to shorten my 6 night stay to a 1 night stay. Wouldn't pay... More

Was this review helpful? Yes 4
IHGCare, Guest Relations Manager at Holiday Inn Resort Lake Buena Vista, responded to this review

Dear Teagan J, First of all, thank you very much for your recent stay at our hotel. I am so sorry to see you did not enjoy your overall experience with us. We’d like to obtain some additional detail regarding your experience so we have sent you a private message. We hope to have the honor of serving you again... More

Ludington, Michigan
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

We had a double queen room on the 6th floor. Pros: Very spacious, very clean, larger hotel fridge, small microwave, comfortable mattress, a lot of kids there at the same time but it was quiet in our room. 6th floor cleaning staff were friendly. Cons: towels were nice but could be more plush for a "resort".

Was this review helpful? Yes
Jacksonville, Florida
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

What a great hotel, but the experience was spoiled by a "resort fee" that was charged to me after my stay of 13.00 per day. When I called the hotel they said it should have been explained to me better at check in and they were sorry but that just the way life goes. Btw, this fee is charged on... More

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Holiday Inn Resort Lake Buena Vista, responded to this review

Dear volvodaddy, Thank you for taking the time to leave feedback regarding your recent stay. I am disappointed that your stay was affected by our resort fee policy. I have taken note of your comments and this will be forwarded to the management to consider for improvements needed on our end. We take the confidence our guests place in us... More

Tallahassee, Florida
Contributor
14 reviews 14 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 3 weeks ago

The room at first glance seemed nice but we soon found that the bathtub faucet leaked, the carpets in the room were wet, and when we laid down to go to bed we found that the mattresses were in such horrible shape. They sagged and with every move the headboard banged against the wall. We tossed and turned all night... More

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Holiday Inn Resort Lake Buena Vista, responded to this review

Dear ghoney920, Thank you for taking the time to provide feedback on your stay. It is unfortunate the room conditions prevented you from fully enjoying your time at the hotel. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction. Thank you again for your comments, we look forward to serving you in the... More

Enid, Oklahoma
1 review
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I will start out by saying that the stay at the hotel its self was great. The pool was great, the rooms were clean, and they had an abundance of activities for the kids during the day. During our stay though I was monitoring my credit card use and noticed several charges that were pending with hotel. Upon check out... More

Was this review helpful? Yes 4
Keith D, Public Relations Manager at Holiday Inn Resort Lake Buena Vista, responded to this review

Dear James F: Thank you so much for letting us know about your recent stay. We are excited to hear that you enjoyed the abundance of family activities and found the rooms to be clean and a great pool. Please accept our apologies for the credit card hold being a surprise for you. I have sent a message to you... More

Englishtown
Senior Contributor
31 reviews 31 reviews
14 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We spent a few nights here with a group of friends and co-workers so we could do some community service work in the area. The hotel is a good value and very much family and resort oriented, as the name of the property suggests. Because the property is so large and spread out, it is not as convenient and the... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Resort Lake Buena Vista, responded to this review

Dear JetsetAlex, Thank you for taking the time to provide feedback on your stay. We are pleased to see you enjoyed your time at the hotel, and look forward to serving you again in the future. Sincerely, Ben J Case Manager IHGCare More

Pensacola, Florida
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This resort offers a nice heated pool and the rooms were very comfortable and spacious and were an excellent value for the price we paid. The Applebees has a good value breakfast buffet and the staff were very friendly and helpful. This hotel is an excellent value overall.

Was this review helpful? Yes 1
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 4 weeks ago

We arrived on Tuesday 3/10/14 to stay 4 nights and visit Disney World. Everyday during our stay there was multiple hair strands on our beds, towels, and on the comforters. To me that's not that big of a deal, however After returning to the room about 10 pm, my wife and I with our 8 and 6 year old were... More

Was this review helpful? Yes 2
Keith D, Public Relations Manager at Holiday Inn Resort Lake Buena Vista, responded to this review

Dear Patrick B: Thank you for letting us know about your recent stay at our hotel. I would like to apologize to you for the housekeeping issue that you experience during your stay. I can assure you that we have addressed it with the Director of Housekeeping and the appropriate actions have been taken to ensure this doesn't happen in... More

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Additional Information about Holiday Inn Resort Lake Buena Vista

Also Known As:
Holiday Inn Resort Lake Buena Vista Hotel
Holiday Inn Resort Lake Buena Vista Hotel Orlando
Holiday Inn Orlando
Holiday Inn Sunspree Orlando
Orlando Holiday Inn
Address: 13351 State Road 535, Orlando, FL 32821
Phone Number:
Location: United States > Florida > Central Florida > Orlando
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Green Hotel in Orlando
#106 Business Hotel in Orlando
#128 Family Hotel in Orlando
#141 Spa Hotel in Orlando
#141 Top resorts Hotel in Orlando
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Resort Lake Buena Vista 3*
Official Description (provided by the hotel):
When you stay at the Holiday Inn Resort® Lake Buena Vista, you are so close to the entrance to Walt Disney World® Resort, you can almost feel the Magic! This official Disney Good Neighbor hotel is fresh from a multi-million dollar makeover, making it perfect for your visit to the Walt Disney World® area. Take advantage of scheduled shuttles to the Disney parks, Sea World®, Universal Studios, Islands of Adventure, Orlando Premium Outlets shopping and the Orange County Convention Center! After a busy day, come back to spacious, generously-appointed accommodations. Choose King or Queen-size bedding with 37" HDTV televisions, high-speed Internet, refrigerator, microwave, granite top vanities and upgraded bath amenities. Families love our KidSuites, a room-within-a-room that lets kids enjoy their own space within their parents room. Relax at the expansive, tropically-landscaped outdoor sundeck with plenty of lounge chairs, oversize heated pool, Splash Pad and two whirlpool spas! There is plenty to do onsite including outdoor pool tables, playground, basketball court, ping pong, fitness center and an arcade/game room. PLUS - a Daily Scheduled Activities and Movies program for kids and adults! Enjoy great dining at Applebees® located onsite, serving breakfast, lunch and dinner. Pinkys Market Place and Gift Shop is in the hotel lobby. Free high speed internet access helps you stay connected, and on-site meeting rooms are available for special events. Explore the Lake Buena Vista and Downtown Disney area’s plentiful dining, shopping, nightly entertainment and picturesque setting. ... more   less 
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