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Holiday Inn Resort Orlando-Lake Buena Vista

#130 of 327 Hotels in Orlando
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13351 State Road 535, Orlando, FL 32821
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Holiday Inn Resort Orlando-Lake Buena Vista
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Holiday Inn Resort Orlando-Lake Buena Vista
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1,040 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Panama City, Florida
Senior Contributor
41 reviews 41 reviews
16 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Check in was fast and efficient. Location is excellent as it is close to Disney and all the Orlando tourist attractions. I had a king bed room that was excellent; spacious with a full kitchenette and a great walk in shower. Comfy mattress and love the choice of pillows, from over stuffed to soft. Great little Tiki bar for drinks... More 

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1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 5 days ago NEW via mobile

I give this hotel 3 stars mainly because of our disastrous check-in/reservation complication. I called the hotel directly to find the best rates I could. I was booked with 3 different reservations- in terms 3 separate check-in/check-out dates. To say the least, it took me 4 phone calls to sort this out. Everything was determined to be sorted out, that... More 

Was this review helpful? Yes 1
Keith D, Public Relations Manager at Holiday Inn Resort Orlando-Lake Buena Vista, responded to this review

Dear Heriotc19: Thank you for taking the time to let us know about your recent stay. Please allow us to apologize for the issues you had with your reservation being made as three separate reservations and the confusion it caused. It appears that they did this to allow you to have the best available rates for each day but it... More 

Harmony, Pennsylvania
Reviewer
4 reviews 4 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We have been staying at this hotel for the last ten years. Our room has always been neat and clean and the beds are comfortable. Customer service has always been great, if we request a room by the pool or a newspaper delivered to our door every morning, they always come through. The hotel location is very convenient to many... More 

Was this review helpful? Yes 1
East Boldon, null, United Kingdom
Contributor
13 reviews 13 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Had a wonderful two week break at the hotel with my family. Excellent room overlooking the pool and a great view of the Epcot fireworks. Hotel shop is ridiculously overpriced, particularly when there is a 7-11 next door. Staff were very polite and friendly but the front of house staff failed to impress. When we arrived we were told there... More 

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Chicago, Illinois
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

Hotel itself is really run down. Not worth $110 a night!! Originally booked a King Bed and was given double beds, when asked for my orignal king room, i was told that all King rooms were sold out. When checking out my shuttle was suppose to arrive at 2:10 asked for a late check out and was told that it... More 

Was this review helpful? Yes 1
Keith D, Public Relations Manager at Holiday Inn Resort Orlando-Lake Buena Vista, responded to this review

Dear Roma A: Thank you so much for taking the time to let us know about your recent stay. Please allow us to apologize for not meeting your expectations during your stay with us. It was unfortunate that we were sold out of King rooms when you arrived and were not able to honor that request. The company that you... More 

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Stayed here for 2 weeks and had a great time. Room was a good size with a balcony over looking the pool a a distant view of the Epcot fireworks. Comfy beds, fridge, microwave, safe and coffee maker. The staff here are lovely, incredibly friendly and helpful, in particular the porters Danny and Emilio and the maintenance man who we... More 

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed 1 week ago via mobile

Stayed there just this past week For 3 days. The double bed room with balcony over looking the pool area was clean, spacious and up kept. The minifridge and microwave area was very convinient and handy. Pool area had many areas for the kids to enjoy (chess, playground, flower sprinklers) plus family activities run by hotel staff. It also has... More 

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Flowery Branch, Georgia
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Daughter and I went for universal orlando.. wish we had stayed longer than our 3 days. We didn't get to enjoy as many of the amenities as we would have liked. VERY friendly and helpful staff. Great complimentary breakfast buffet . I really can't think of anything negative about this place. For those thinking it's an all inclusive, it is... More 

Was this review helpful? Yes 2
Birmingham, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

We stayed at the Holiday Inn Lake Resort for 10 nights. The staff were helpful, but the rooms were hard to find after a long flight. The building looked like it may have been a motel in the past. Our room was over looking the car park, so was resonably quiet. The room was standard, with a small bathroom and... More 

Was this review helpful? Yes 1
Senior Contributor
21 reviews 21 reviews
14 hotel reviews
73 helpful votes 73 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a great hotel for a vacationing family like ours. I'm not sure I'd visit for work, but with my family it was just what we wanted. The pool and other activities were great for the kids who had a blast here. The hotel is showing it's age but I wouldn't say run down. The attached chain restaurant was... More 

Was this review helpful? Yes 3
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