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The Point Orlando Resort

#9 of 329 Hotels in Orlando
Certificate of Excellence
Hotel website
7389 Universal Blvd, Orlando, FL 32821
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The Point Orlando Resort
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3,336 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (802)
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Montreal, Canada
1 review
5 of 5 stars Reviewed yesterday NEW

This is my third stay in Orlando and this hotel is the one we preferred. For the price paid, the one bedroom family suite with a full kitchen was absolutely nice. Bed was very comfortable, room was clean with enough dishwasher, coffee and laundry supplies. The pool was very nice with a lot of chairs, towels available. Overall, The Point... More 

Was this review helpful? Yes 3
Tralee, Ireland
Level Contributor
24 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Stayed here 5 nights at the end of Feb this year. Weather was cloudy but we were not there for the sun. Desk staff very helpful on arrival. Nice pool bar with friendly staff. Stayed in one of the suites which was comfortable. Breakfast area in the lobby each day was very busy so we tended to go out .... More 

Was this review helpful? Yes 4
Billingshurst, United Kingdom
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

Room was good; clean comfortable and a good size. Pool and hot tub were decent. Staff were really friendly, from the receptionists to the bar staff and were super helpful. The food at the bar is fine but the hotel is located within walking distance to some restaurants and a Walgreens, so I would recommend being prepared to eat elsewhere... More 

Was this review helpful? Yes 4
Fort Lauderdale, Florida
Level Contributor
62 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

☺️ unfortunately my flight was changed to an earlier time of 10 hours and when I did arrive at the hotel I got there at 7:30 in the morning check was not until 4 o'clock in the afternoon I did call the hotel the night before and I asked if I could possibly check in earlier because of what had... More 

Was this review helpful? Yes 3
Haping L, Guest Relations Manager at The Point Orlando Resort, responded to this review

Brandin, thank you so much for your five star review! We are glad that we were able to provide you with a room prior to the 4 P.M. check-in time. It is a pleasure to hear about your positive experience with our team member. We truly appreciate you sharing how satisfied you are with the resort. We are thankful for... More 

Level Contributor
112 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We stayed here for 6 nights and really enjoyed it, although in truth we were barely there, we were at Disney! The shuttle from the hotel only goes to Epcot, so you have to use different Disney transport to get to other parks, which is pretty easy. The only downside to the hotel shuttle is that it doesn't come back... More 

Was this review helpful? Yes 2
Haping L, Guest Relations Manager at The Point Orlando Resort, responded to this review

We appreciate you sharing your pleasant experience with the TripAdvisor community! Thank you for noting how spacious and clean you felt your room was throughout you stay. We are happy to hear about your friendly and helpful interactions with our staff. It is rewarding to know that our staff contributed to a great stay. We value your feedback and we... More 

Scotland
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This hotel is just a short walk from the wet and wild park and 7 minutes by taxi to Universal studios. There is an (I) trolley bus stop about 100yards from the door taking you right onto continental drive but you could walk there if you want to. The pool is okay but you are not going to be preparing... More 

Was this review helpful? Yes 2
Haping L, Guest Relations Manager at The Point Orlando Resort, responded to this review

We greatly appreciate your excellent review of The Point Orlando Resort! We are thankful for your brilliant comments regarding our Two-Bedroom Family Suites. We’re glad you enjoyed the layout of the suite and enjoyed the comfort of the beds. It is nice to know that you made use of the I-Ride Trolley service and you are right, there is a... More 

Pittsburgh, Pennsylvania
Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

My sister and I were on vacation the first week of July and this is the hotel we picked in Orlando. It's close to the theme parks, only about five minutes from Universal Orlando, and maybe twenty from Disney. We booked a double king room and were very happy with how clean it was. We were up on the ninth... More 

Was this review helpful? Yes 2
Haping L, Guest Relations Manager at The Point Orlando Resort, responded to this review

Sara, we’re thrilled to read that you loved your stay with us! We appreciate you allowing us to serve you and your sister during your vacation in Orlando. It is excellent to hear about the high level of cleanliness you experienced throughout your stay. Thank you for complimenting our staff for the exceptional service you received. We are dedicated to... More 

Florida
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This was my 3rd stay at the resort and I will be returning. The front desk staff mainly Ari was extremely polite and helpful. He went out of his way to make sure everyone in our party's rooms were as close as possible even though we all arrived at different times and days. Ari remembered my name and everyone in... More 

Was this review helpful? Yes 1
Haping L, Guest Relations Manager at The Point Orlando Resort, responded to this review

Lillie, we can’t express enough gratitude for choosing The Point Orlando Resort for the third time! It is terrific to hear that the pool hours were very convenient for your needs, and that you enjoyed staying in our clean and spacious suites. Thank you for sharing the personal ways that our front office team member went over and above for... More 

London, United Kingdom
5 of 5 stars Reviewed 6 days ago NEW

Staff at The Point Orlando Resort were incredibly friendly and welcoming throughout our entire stay; they couldn't do enough to help us and it was great to see familiar faces every morning and evening to chat about what you'd done throughout the day. The hotel has great facilities, lovely bright, clean rooms and is a great location for Universal. I... More 

Was this review helpful? Yes
Haping L, Guest Relations Manager at The Point Orlando Resort, responded to this review

Michelle, we sincerely appreciate you sharing your experience on TripAdvisor! It is very encouraging to hear about your friendly interactions with our staff. We always want our guests to feel welcome while they are with us and it is great to know that you felt that way. We are thankful that you chose to stay with us and it would... More 

Orlando, Florida
Level Contributor
3 reviews
5 of 5 stars Reviewed 6 days ago NEW

This was my 2nd visit to the Point. Yet again the high standard of customer service was maintained. Very friendly and efficient staff at the front desk, no matter the time of day. Any assistance needed the front desk happily provided. Room very spacious, clean and comfortable. Will recommended this hotel to potential visitors. Very pleased with my overall stay... More 

Was this review helpful? Yes 1
Haping L, Guest Relations Manager at The Point Orlando Resort, responded to this review

Vinood, it was a pleasure to welcome you back to our resort! We’re thrilled to be recognized once again for the outstanding service that we strive to provide every day. We’re happy to hear that your room was spacious, clean, and comfortable throughout your stay. Thank you very much for your fabulous review and we would love to see you... More 

Hotel Review Summarization

What travelers say

  • Pool area(61)
  • Bedroom suite(50)
  • International drive(47)
  • Very clean(39)
  • Full kitchen(39)
  • Great location(18)
  • Friendly and helpful(12)
  • Would highly recommend(10)
  • Hot tub(10)
  • Living room(10)
Questions? Get answers from hotel staff and past guests. Ask a question

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Other (188)

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Pool/beach area (7)
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Hotel & grounds (9)
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Room/suite (11)
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Business center/function rooms (4)
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Dining (3)
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Other (2)
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