Superb service from start to finish. Derek on the front desk was particularly helpful. Location was very nice, slightly set back from Universal Boulevard. Plenty of free parking. We had a 1 bed suite and it was exactly what you want from a hotel - to feel like you are at home. Fridge/Freezer, coffee maker, microwave, oven/stove, cutlery and plates,... More

This was my 1st stay at this hotel and I will def stay here when I return to Orlando. The staff were excellent throughout our stay, in particular the members at reception. The hotel offers a free shuttle service to Disney, Universal and Sea World, which is a huge bonus. Our room was large and very clean. Verly large and... More

I spent 5 nights at this hotel with my wife. At first, we were issued a standard room. The wifi in that room did not work , so I contacted the reception and they sent up a repair man. He did not manage to fix the WiFi, so they upgrades us to a bigger room free of charge". The hotel... More

This was a first to the states for my partner and I and it won't be the last. The Point Orlando Resort truly went above and beyond to help us. As soon as we arrived Fabio at the front desk was professional and courteous. The reception team were always willing to help 24/7 with something as little as borrowing their... More

we stayed at the Point Orlando for 1 night at the start of our holiday - and then for 2 nights at the end of our holiday. We cannot fault this hotel! Upon arrival the parking is easy, plenty of space and no hassle at all. the reception staff are really helpful - they made us feel really at home... More

My daughter and I stayed at the Point in February and were delighted when we arrived. - beautiful, clean room, very helpful staff, comfortable beds. We stayed in a studio suite which was plenty big enough for us and had a fridge, microwave and coffee maker. We had stayed a week at Disney and for our second week wanted to... More

The thing that stood out to me most about this hotel is the excellent, friendly service. We came here for our honeymoon, and I don't think I could have chosen a better hotel given the service, amenities, and the cost. Once they found out that we just got married, they gave us a free upgrade to a one bedroom suite.... More

This was quite simply a wonderful experience . From the moment we arrived Derek on front desk was professional and courteous . I had a small query and he dealt with it instantly . First day really nice dark haired porter chap helped me find a Walmart with helpful directions. Lovely receptionist girl helped me book Lego bus , nice... More

My husband and I have just returned from a 15 night honeymoon at the point. All we can say is home from home. The staff were fantasic, so accomodating especially Rose and Fabio. The rooms were clean, spaceious and met all purposes, a wee kettlem would be appreciated however for tea. The pool was a great size and clean too.... More