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Hilton Garden Inn Jacksonville Orange Park

Certificate of Excellence
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145 Park Avenue, Orange Park, FL 32073
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Hilton Garden Inn Jacksonville Orange Park
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Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 days ago
Esther C Mount Vernon, United States
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185 reviews from our community

Traveler rating
    108
    56
    12
    6
    3
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62
38
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Mount Vernon, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

I was at the wrong location for Hilton Garden Inn, however, Monae was able to relocate my reservation, get me an accessible room and have me and my mom in and resting in 7 minutes. That is record breaking for me. In addition, she contacted my original location and was able to cancel without penalty. Kudos to Hilton for hiring... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Bob A, General Manager at Hilton Garden Inn Jacksonville Orange Park, responded to this review

Thank you Esther! Im very happy Monai was able to take care of you! We look forward to having you back next time your in town! More 

Baltimore, Maryland
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Good accommodations in Orange Park. My only complaint was the very late cleanup of our room which was inconvenient at the time. Otherwise, the staff was friendly and helpful. The breakfast was not included, but coffee could be brewed in the room.

Was this review helpful? Yes
Bob A, General Manager at Hilton Garden Inn Jacksonville Orange Park, responded to this review

Hi Oma, Im glad you enjoyed your stay here! I apologize if housekeeping was running a bit late during your stay, I will follow up! Thanks again and have a great weekend! More 

Virginia Beach, United States
1 review
5 of 5 stars Reviewed 1 week ago

Awesome hotel! Upon arrival was checked in immediately with no wait. The room was great. After staying at several other hotels in the area, will always use this in the future. A great find in the perfect location.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Bob A, General Manager at Hilton Garden Inn Jacksonville Orange Park, responded to this review

Hi Daniel! Thanks for taking the time to leave us the great feedback, were happy you enjoyed your time here! More 

New York City, New York
Reviewer
5 reviews 5 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

After 18 grueling hours on the road from NYC it was a pleasure to see the Hilton Garden Inn Logo and pull into the parking lot. Unfortunately, this was not my location. I was booked for the Airport location and was devastated and tired. Thank goodness for Monae Russell, an extraordinary Front Desk Manager (I hope). She was able to... More 

Was this review helpful? Yes 1
Bob A, General Manager at Hilton Garden Inn Jacksonville Orange Park, responded to this review

Hi Esther! Im so glad to hear Monai was able to make your day a little brighter! I will be sure to share your nice comments with her! Thanks again! More 

Orange Park, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Disappointed on a Friday for a spa room that was avialable for the weekend at $135, increased to $155 in less than 2 hours. After turning down room, called back an hour later and got room for $138? Front desk staff was fantastic. Room was very nice. Shower head loose, could not get good shower spray. Felt staff would have... More 

Review collected in partnership with Hilton Garden Inn

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Bob A, General Manager at Hilton Garden Inn Jacksonville Orange Park, responded to this review

Hi Norman, sorry you experienced some confusion on the rates initially, i'm glad we got it worked out! I will pass along your nice comments to the staff, take care! More 

Lake Mary, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Everything was great from the staff who were helpful and informative, room was clean, spacious and bed was plush - slept well, food was good. The overall experience was pleasant. Location great!! Lobby was welcoming and relaxing.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Bob A, General Manager at Hilton Garden Inn Jacksonville Orange Park, responded to this review

Hi Michelle, thank you for the great review! Our hotel is in a great location! More 

Orlando, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Our family of 4 was in town for a weekend soccer tournament. This was the closet hotel to the fields and was reasonably priced. This was the perfect choice for our team. In between games the kids were able to snack and watch TV in the lounge. We were also able to walk across the street to eat BBQ as... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Bob A, General Manager at Hilton Garden Inn Jacksonville Orange Park, responded to this review

Were glad you guys had a great soccer weekend! Come back next year to see us! More 

Lititiz, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

A great experience all around. Staff was friendly and willing to assist in a variety of ways (provided extra k-cups when needed, took a charge off of my room when made in error). Customer service is important, and they understand this.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Bob A, General Manager at Hilton Garden Inn Jacksonville Orange Park, responded to this review

Hi Ryan, Thank you so much for the great review, were very happy you enjoyed your stay with us! We love our Keurig coffee makers! More 

Carmel, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Great service all the way around, check in was easy, food was good, room was clean, especially the bed was very comfortable. Location was easy to find staff makes you feel very welcomed. This is one of the better hotels in this brand.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Bob A, General Manager at Hilton Garden Inn Jacksonville Orange Park, responded to this review

Thank you for the great review Perry! Our beds here at the hotel are great! I will be sure to share your comments with our restaurant staff as well! More 

Monroe, Ga., United States
1 review
5 of 5 stars Reviewed 5 weeks ago

Part way point on the way to convention in Orlando. All staff members polite and helpful. Entire operation very professional. Will make reservations for stay same time next year. We will try to enjoy the activities at the racetrack. Would recommend this facility anytime.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Bob A, General Manager at Hilton Garden Inn Jacksonville Orange Park, responded to this review

Thanks so much, were glad you enjoyed your stay with us! We look forward to having you back in the future! More 

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Additional Information about Hilton Garden Inn Jacksonville Orange Park

Address: 145 Park Avenue, Orange Park, FL 32073
Phone Number:
Location: United States > Florida > Orange Park
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Jacksonville Orange Park 3*
Number of rooms: 20
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline, Expedia, Hilton Hotels, Orbitz, Despegar.com, Hotels.com, TripOnline SA, Odigeo and Tingo so you can book your Hilton Garden Inn Jacksonville Orange Park reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Jacksonville Orange Park Hotel Orange Park
Hilton Orange Park
Orange Park Hilton
Hilton Garden Inn Orange Park
Hotel Style:
#1 Business Hotel in Orange Park
#1 Family Hotel in Orange Park

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