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Hilton Garden Inn Jacksonville Orange Park

Certificate of Excellence
3.0 of 5
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145 Park Avenue, Orange Park, FL 32073
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Hilton Garden Inn Jacksonville Orange Park
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Ranked #1 of 12 Hotels in Orange Park
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed today
worldtravelertrainer Geneva, Switzerland
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211 reviews from our community

Traveler rating
    126
    63
    12
    7
    3
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69
41
13
66
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Geneva, Switzerland
Top Contributor
141 reviews 141 reviews
113 hotel reviews
96 helpful votes 96 helpful votes
4 of 5 stars Reviewed today NEW

My husband and I flew in from different cities (Austin, Geneva) and met up at JAX, had a wonderful driver from Orange Park pick us up and take us to this HIlton. Being a Hilton Honors member helped speed things up, and we had a great BBQ dinner across a 10 lane highway! It was fun. Also enjoyed the breakfast... More 

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Florida, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

I chose this hotel for its convenient location to the base but also because on my first stay the staff was so friendly. I was not disappointed on my second stay. People were friendly, personable and approachable. When I saw the same person a second and third time, they clearly remembered me and continued prior conversations. Just as with last... More 

Review collected in partnership with Hilton Garden Inn

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Emporia, Virginia
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

The rooms, the staff, the facilities, were truly outstanding. My wife and I joined about thirty of my former Navy squadron mates and their spouses for three days of fun and reminiscing. This Hilton Garden Inn and it's staff went out of their way to make us feel welcome and comfortable. We definitely plan to return.

Review collected in partnership with Hilton Garden Inn

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Jacksonville, Florida, United States
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

I've stayed here a few times now and really enjoy visiting this property. The staff are friendly and welcoming. Especially Lisa and Cory. They make you feel like welcomed friends. The property is clean and well kept. Breakfast and dinner options are pretty darn good.

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Louisiana
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Employee Jessica was extremely pleasant and went out of her way to make our stay more enjoyable. The entire staff was very friendly and helpful which helped make our stay even better. I could not thank them enough, they were Great! Hotel was located right off of interstate and easy to get to. Very nice hotel with everything you need... More 

Review collected in partnership with Hilton Garden Inn

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Edgefield, South Carolina
2 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Great location for my needs and great service and friendly, accommodating staff. Since I had a group rate and arrived a day early, it was necessary to make two reservations. I told them at check in that I wanted to not change rooms and I didn't. However, I received a close out bill under the door after the first night.... More 

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Manama, Bahrain
1 review
5 of 5 stars Reviewed 1 week ago

This location is perfect if you are working in or around NAS JAX. While they are close to the bypass, I did not hear any noise from the road. Also, they had plenty of parking available, even with the Cracker Barrel located next door.

Review collected in partnership with Hilton Garden Inn

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Bob A, General Manager at Hilton Garden Inn Jacksonville Orange Park, responded to this review

Thanks for great review! We are the ONLY Hilton product within 10 miles of NAS JAX! Just 4 miles from the gates with lots of local restaurants nearby! See you next time! More 

Windermere, Florida
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Five stars for sure! Lisa, Nigel, and Irene all assets to the team here. These 3 truly view the guest experience as it were themselves having to spend a night away from home and how they would want to be treated.

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Bob A, General Manager at Hilton Garden Inn Jacksonville Orange Park, responded to this review

Hi Jill, thank you so much for taking the time to leave us a review! I'm glad you enjoyed your time here and will be sure to share your comments with the staff. Thanks again and see you next time! More 

Senior Contributor
34 reviews 34 reviews
8 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 2 weeks ago

General Manager Bob Arndt and team really go above and beyond to make sure you are happy. Four Rivers BBQ right across the street which is also good. Can't go wrong here. Give your business to a place like this that appreciates you.

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Bob A, General Manager at Hilton Garden Inn Jacksonville Orange Park, responded to this review

Sgood, thank you so much for the great review, glad you enjoyed the hotel and the area! 4 Rivers BBQ right across the street is definitely a must stop while your here! More 

Toledo, United States
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

Bed was old and needed to be replaced. Breakfast buffet was not serviced with fresh items. Biscuits, sausage and eggs had been on the buffet way to long. Cost was not a good value. Location of hotel was difficult to access.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Bob A, General Manager at Hilton Garden Inn Jacksonville Orange Park, responded to this review

William, thank you so much for your feedback. We are sorry we missed the mark on couple items while you were here. Great news though, the construction that was going on behind the hotel is completed and all access points are fully open now! I will share your comments with the staff and we will use them to continue to... More 

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