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Hilton Garden Inn Jacksonville Orange Park

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145 Park Avenue, Orange Park, FL 32073
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Hilton Garden Inn Jacksonville Orange Park
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Hilton Garden Inn Jacksonville Orange Park
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230 Reviews from our TripAdvisor Community

Traveler rating
    135
    70
    15
    7
    3
See reviews for
75
44
15
73
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
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English first
  • All months
    (230)
  • Mar-May only
    (73)
  • Jun-Aug only
    (59)
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    (40)
  • Dec-Feb only
    (58)
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Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We were visiting family in the area and this was a great hotel to stay at. It is still fairly new, and the staff were helpful. We paid extra to get breakfast and it was superb. It was nice being able to wake up and not have to go anywhere to get food. It is a hot breakfast with a... More 

Was this review helpful? Yes
Bob A, General Manager at Hilton Garden Inn Jacksonville Orange Park, responded to this review

Hi Nick, Thanks for taking the time to leave us the great feedback! Were very happy to hear you had a nice 5 days at the property. Our breakfast is great! More 

Charlotte, United States
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 6 days ago NEW

The staff at this hotel are wonderful! They very polite and really care about the care and comfort of their guests. I also like that this hotel has a bar. My room was quiet, clean and very nice. The breakfast was great! I would definitely stay here again.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Bob A, General Manager at Hilton Garden Inn Jacksonville Orange Park, responded to this review

Hello Diane! Thanks for staying with us and leaving the great feedback. I will be sure to share your comments with the staff! See you next time! More 

Orange Park, FL, United States
1 review
4 of 5 stars Reviewed 1 week ago NEW

Close to NAS JAX and other areas to the SW of Jacksonville, FL Weight room was clean and well maintained. Plenty of parking. Only problem I had was a cup of coffee left in the microwave. Staff was considerate and the mini bar is a nice feature for a night cap.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Bob A, General Manager at Hilton Garden Inn Jacksonville Orange Park, responded to this review

Hello William! Thanks for leaving us the feedback! Happy to hear you enjoyed the fitness center, our free weights are a nice touch for people that enjoy working out! I will follow up with housekeeping regarding the coffee cup! Thanks again! More 

Mt Laurel, United States
1 review
3 of 5 stars Reviewed 1 week ago

lovely environment very nice staff. beds so soft yo u got backaches and restless nights. towels scratchy, toilet paper cheap quality. Pool nice - pool towels tiny. Breakfast reasonable $9.95 - food good. Wait staff very accommodating.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Bob A, General Manager at Hilton Garden Inn Jacksonville Orange Park, responded to this review

Hello Marilyn, Thanks for leaving us the feedback today! I'm happy that you enjoyed our staff here at the hotel! I'm sorry to hear you had some issues with the bed.. We have the Garden Sleep System here and the firmness is adjustable. Next time you are at the hotel I will make sure we give you the full rundown... More 

DeWitt, Michigan
Level Contributor
463 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 138 helpful votes
4 of 5 stars Reviewed 1 week ago

We visited here in August of 2014 and had a horrible experience with the breakfast service and server which we addressed with management on the last day of our visit. We were pleasantly surprised to find the same server still working at HGI during breakfast and he was super friendly, attentive, and made our return trip much more enjoyable. Know... More 

Was this review helpful? Yes
Bob A, General Manager at Hilton Garden Inn Jacksonville Orange Park, responded to this review

Hello Sharie! I'm very happy you decided to give us another shot. And even happier that it was a great stay! I will be sure to pass your comments on to the staff and see what we can do about those eggs in the morning :) Thanks again! More 

Paris
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Awesome stay for a wedding we attended, everything was close by and free parking, Breakfast bar was wonderful. We wouldn't hesitate from staying here again. Great staff as well. Didn't know how to use the sleep number bed though so I'm not sold on that.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Bob A, General Manager at Hilton Garden Inn Jacksonville Orange Park, responded to this review

Hello Rita! Thanks for taking the time to leave us the great feedback! Next time your in town we can give you a better run-down on the Garden Sleep System. Hilton Garden Inn is the only brand that has it available! Thanks again! More 

Saint Augustine, Florida
Level Contributor
31 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We can't express enough of our thanks and happiness of staying here at this Hilton. The staff went far above our expectations on our recent stay! Adding cleanliness and a great size on our room. Very comfortable bed and a quiet night's rest made our short overnight visit superb! Nice touch of convenience having a lobby pub, for a nightcap!... More 

Was this review helpful? Yes
Bob A, General Manager at Hilton Garden Inn Jacksonville Orange Park, responded to this review

ToyotaMike, Thanks for taking the time to fill out the great review of the hotel! Our entire staff works very hard every day to make things special for our guests! We'll see you next time! More 

Brandon, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

The next time I come to Jacksonville or anywhere for that matter, I will only stay with a Hilton brand hotel. My entire experience was awesome. The only thing was that I could here from time to time the guests who were staying above me. Other than that everything was good.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Bob A, General Manager at Hilton Garden Inn Jacksonville Orange Park, responded to this review

Hello Brenda, thanks for leaving us the nice words! We're very happy your enjoyed your time here! Next time your in town let us know and we will make sure to put you on the top floor :) Thanks again! More 

Virginia Beach, VA, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

Hotel was great. It is adjacent to an Econo Lodge undergoing a total renovation. Also adjacent to an abandoned gas station. The room was very nice, comfortable and clean. A/C worked well and NAS JAX was nearby. I would stay again.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Bob A, General Manager at Hilton Garden Inn Jacksonville Orange Park, responded to this review

Hi Warren, Thanks for taking the time to write us a review, I'm very happy you enjoyed the facility! We also appreciate your patience with the nearby construction, in a couple more months the entire area will be looking brand new with some great new additions! More 

Dayton, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Excellent quality facility with a extremely professional and courteous staff. The staff is very knowledgeable and helpful and makes the guests feel at home. I would recommend this facility to anyone who is traveling to the Jacksonville area.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Bob A, General Manager at Hilton Garden Inn Jacksonville Orange Park, responded to this review

Hi Kennedy, Thanks so much for taking the time to write us a nice review! We are very happy your enjoyed your time here and I will share your comments with the staff! More 

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