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All 12 Orange Park hotels

Sleep Inn & Suites

2.5 of 5 Hotel   |   1815 East West Parkway, Orange Park, FL 32003
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72%
Ranked #4 of 12 hotels in Orange Park
A recent review
5 of 5 stars reviewed 2 weeks ago
Patrick C Middleburg, Florida
  • Overview
  • Reviews (75)
  • Photos (18)
  • Amenities
  • Room tips (21)
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75 people have reviewed this hotel

Traveler rating
    39
    14
    6
    6
    10
See reviews for
25
13
9
18
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Middleburg, Florida
Top Contributor
185 reviews 185 reviews
15 hotel reviews
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We live just down the road from here but needed a place to stay during a move. The military rate is affordable. We spent three nights. 2 in a queen room and 1 in a king room. The beds are very comfortable. The rooms are nice and large and the AC will freeze you out of the room. I love... More

Was this review helpful? Yes
SLEEPINNFI, General Manager at Sleep Inn & Suites, responded to this review

Wow! Thank you for your amazing review of our hotel. I am so glad we provided you with a wonderful stay, which means we accomplished our goal. We strive to provide each guest with a pleasant stay by providing our award winning customer service and housekeeping. We hope to see you again in the future and good luck with your... More

Jacksonville, Florida
Contributor
14 reviews 14 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed 2 nights here and the breakfast was horrible. I took a plate of eggs, biscuits and bacon, back to my room. I tried to heat it up and the eggs were rubberized and the biscuits could knock a person out. Also there was NO FLAVOR to the food. (if you could eat it by that time) I would say... More

Was this review helpful? Yes
SLEEPINNFI, General Manager at Sleep Inn & Suites, responded to this review

We are sorry you were not happy with our extensive breakfast. We get many compliments on our free deluxe continental breakfast which has so many options to choose from...cereals, fresh fruit, home made waffles, grits, sausage gravy and biscuits, hard boiled eggs, yogurts, breads, muffins, donuts, oatmeal, scrambled eggs, bacon/sausage and much more. IHOP is across our driveway in case... More

Dahlonega, Georgia
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

I was very disappointed to encounter a clerk, Chris H, and general manager, Susan Soltys, that feel that keeping your customer happy is no longer valid....and feel that posting a bad review is something no one cares about these days...."No one believes what's posted on trip advisor" she said after I spoke to her about my experience dealing with Chris... More

Was this review helpful? Yes 1
SLEEPINNFI, General Manager at Sleep Inn & Suites, responded to this review

Please understand we have talked to you in person and on the phone. Some of your comments are not valid. Chris nor I were ever rude to you, unfortunately, you perceived us denying you a free stay as being rude. Your room key, which is electronic did not work once during your stay but was corrected. You were given $10... More

2 reviews
5 of 5 stars Reviewed 4 weeks ago

Chris checked us in & was the most personable, professional and polite young person that we've encountered in a very long time. He was extremely attentive, very knowledgeable & made check-in a breeze - calling us shortly after we entered our room to confirm everything was to our liking. In short, he rendered SERVICE reminiscent of what USED to be... More

Was this review helpful? Yes
SLEEPINNFI, General Manager at Sleep Inn & Suites, responded to this review

Thank you so much for your wonderful review about your experience with our Guest Services Agent, Chris. I am so glad he made your stay a pleasant one. Chris is a great employee and we are happy to have him. I will be sure to share your kind words with him. We look forward to seeing you again in the... More

West Palm Beach, Florida
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed June 15, 2014

The bed was somewhat comfortable and the room was clean but that's about it. When I made my reservation several weeks ahead of time, I specifically asked for a quiet room on the top floor. Instead, what I got was a room right next to a pounding noisy elevator on a middle floor (that was also sweltering hot as the... More

Was this review helpful? Yes 1
SLEEPINNFI, General Manager at Sleep Inn & Suites, responded to this review

We apologize you did not have a pleasant stay with us. You stayed during a sold out weekend and it is impossible to guarantee anywhere will be quiet with so many guests going and out. The pillows are a brand standard and we cannot deviate from them, but we do have a few different pillows at the front desk. Many... More

Burbank, Illinois
1 review
5 of 5 stars Reviewed May 5, 2014

I had a great stay at this hotel. Rooms were clean and spacious.The front desk staff were very helpful and pleasant. Also Housekeeping did a good job on the rooms, and breakfast was delicious. Overall it was a well managed hotel that I will definitely stay at again when I'm in the area.

Was this review helpful? Yes
SLEEPINNFI, General Manager at Sleep Inn & Suites, responded to this review

Thank you so much for taking the time to write such a wonderful compliment. We are so happy you had an enjoyable stay. We strive to make each guest have a pleasant experience. We look forward to seeing you again in the future. More

Winter Haven, Florida
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 22, 2014

I have stayed at this hotel before and was told by family members in the area that it was still considered a nice hotel. Overall my family and I were pleased. But I agree with the gentleman that some new linens and pillows are needed. Our stay was only for maybe 12hrs and the room was very clean. The hotel... More

Was this review helpful? Yes
SLEEPINNFI, General Manager at Sleep Inn & Suites, responded to this review

Thank you for taking the time to write. We are glad you enjoyed your stay with us. Please be advised that we are in the process of updating all our bedding this year. As for the pillows, this is a brand standard that we cannot deviate from - they are Optifoam pillows. Most guests love them and purchase them from... More

Montgomery, Alabama, United States
2 reviews
5 of 5 stars Reviewed April 15, 2014

I could not have been happier with a hotel, I stayed here for 10 days and the place was clean, rooms were excellent and the staff was wonderful. They pride themselves on customer service which was always apparent. Will definitely stay here again when I return next year. Thanks to the manager Susan for a job well done!!!

Was this review helpful? Yes
SLEEPINNFI, General Manager at Sleep Inn & Suites, responded to this review

Thank you so much for your compliments regarding your recent stay with us. We are so glad we provided you with the excellent customer service and housekeeping we pride ourselves in. Thank you for choosing to stay with us and we look forward to your next visit. More

North New Portland, Maine
1 review
1 of 5 stars Reviewed April 5, 2014

Nice staff and breakfast was good, but the ceiling had water stains, the pillows lumpy and the linens were thin and worn. Worst part was the plumbing. Anytime someone in the building used water (so all night) the pipes made noise so loud I thought someone was banging on our door! Thankfully only there one night. Headed back to that... More

Was this review helpful? Yes
SLEEPINNFI, General Manager at Sleep Inn & Suites, responded to this review

Thank you for taking the time to write. We apologize you did not enjoy your stay with us. We are required by the brand to use the pillows we have, which many guests purchase from us. We are also in the process of renovating the hotel after 7 short years, bedding is also included in the renovations. As with all... More

Kissimmee, Fl.
Senior Contributor
44 reviews 44 reviews
11 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed March 24, 2014

My wife and I went to Orange Park, Fl. for our grandson's 7th B'Day. Any one who knows the Orange Park area of Jacksonville is entirely aware that there is quite a choice of hotels to choose from. That is exactly the hotel corporation we went with, Choice Hotels. We stayed overnight at the Sleep Inn & Suites on what... More

Was this review helpful? Yes
SLEEPINNFI, General Manager at Sleep Inn & Suites, responded to this review

WOW! Thank you so much your very complimentary and detailed review. We are so glad we were able to make your stay a great experience. We try to make each guest have the same. By the way, we do have a fitness located on the first floor next to vending in case your ever in town again. I will be... More

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Additional Information about Sleep Inn & Suites

Address: 1815 East West Parkway, Orange Park, FL 32003
Phone Number:
Location: United States > Florida > Orange Park
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Sleep Inn & Suites 2.5*
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Also Known As:
Sleep Inn Orange Park
Orange Park Sleep Inn

18 photos of this hotel

Management photos: Courtesy of the property manager

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Hotel & grounds (7)
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Bathroom (1)
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Room/suite (6)
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Family/play areas (1)
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Dining (1)
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Pool/beach area (1)
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Other (1)

Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Fleming Island Sleep Inn & Suites is an award winning hotel in an affluent area of Fleming Island/Orange Park just 6 miles from I-295 off exit 10. Enjoy the quiet and beauty of our area. Walking distance to shopping, restaurants and movie theater. Surrounded by three magnificent golf courses - Magnolia Point Golf & Country Club, Golf Club of Fleming Island and Eagle Harbor. Fish for a bass in our beautiful pond. Free deluxe continental breakfast. Smoke free hotel and no pets allowed. Award winning customer service and housekeeping. ... more   less 
Number of rooms
90

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