We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 12 Orange Park hotels

Sleep Inn & Suites

2.5 of 5 Hotel   |   1815 East West Parkway, Orange Park, FL 32003
Hotel website
Hotel deals
Click for phone number
Hotel amenities
Special Offer
Choice Privileges Points
Sleep Inn & Suites
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Save Saved
You added Sleep Inn & Suites to your Saves list
71%
Ranked #4 of 12 Hotels in Orange Park
A recent review
Write a Review

80 reviews from our community

Traveler rating
    41
    15
    8
    6
    10
See reviews for
25
13
9
19
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
  • All months
    (80)
  • Mar-May only
    (24)
  • Jun-Aug only
    (25)
  • Sep-Nov only
    (18)
  • Dec-Feb only
    (13)
All months
Senior Contributor
34 reviews 34 reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The room was as nice and clean as any other chains I've stayed in at a comparable price. The staff was friendly. The only complaint I had was the breakfast. The biscuits were cold and hard. The scrambled eggs looked like little egg marbles. Really disappointing. The good news is there is an IHOP right across the parking lot, or... More

Was this review helpful? Yes
SLEEPINNFI, General Manager at Sleep Inn & Suites, responded to this review

Thank you for taking the time to write. We are glad you enjoyed you room. Our breakfast is a free deluxe continental and we go above and beyond what is required by the brand. You are correct though, if a guest wants a larger scale breakfast, they can eat at the IHOP in our parking lot. We hope to see... More

Florida
Top Contributor
104 reviews 104 reviews
13 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Was only there for an overnight stay, but was well pleased. The room was very nice, clean, and spacious. The staff was wonderful, and the complimentary hot breakfast was great. Definitely recommend to anyone who needs a good place to stay

Was this review helpful? Yes
SLEEPINNFI, General Manager at Sleep Inn & Suites, responded to this review

Thank you so much for taking the time to write and for the compliment. We strive to make each guest have a pleasant experience and I am glad we accomplished that with you. We hope to see you again in the future. More

2 reviews
5 of 5 stars Reviewed August 12, 2014

We stayed here for an extended period of time and I cannot say enough wonderful things about this hotel. From Susan (the manager) to Billie Jean (one of the front desk agents) to Christine (in breakfast) to Amanda (in housekeeping), everyone goes out of their way to make hotel guests feel welcome. I hope we can visit this area again... More

Was this review helpful? Yes
SLEEPINNFI, General Manager at Sleep Inn & Suites, responded to this review

Thank you so much for your wonderful compliment and for taking the time to write a review. I am so happy we were able to provide you with such a pleasant stay. It is our goal to make each guest have a pleasant experience and I am so glad we provided that to you. I will be sure to inform... More

1 review
5 of 5 stars Reviewed August 1, 2014

I had a week long business trip to this hotel. The staff was very helpful and friendly and the free breakfast has eggs, bacon, sausage and waffles along with the normal fare. My room was clean and comfortable and the staff made me feel right at home. This hotel is close to everything! There are about 30 restaurants within a... More

Was this review helpful? Yes
SLEEPINNFI, General Manager at Sleep Inn & Suites, responded to this review

Thank you so much for taking the time to write such a nice compliment regarding your recent stay with us. We are so glad it was a pleasant experience. Thank you for bringing the noisy a/c to our attention, we have a work order into maintenance. We are fortunate to be in an upscale area with so many restaurants and... More

Celina
1 review
3 of 5 stars Reviewed July 26, 2014 via mobile

We didn't realize checkout was 11 am. Housekeeping knocked on door and informed us otherwise and threatened to charge us for another day. Then they knocked on the door or opened it every 5 minutes. I understand checkout times. However we thought we had another hour. They could have politely informed us. No need to be ugly or threatening. When... More

Was this review helpful? Yes
SLEEPINNFI, General Manager at Sleep Inn & Suites, responded to this review

We apologize that you did not like our housekeeper's approach to checking out rooms. She has been with us several years and we never had one complaint about her. Check out time at the majority of hotels is 11:00 am, which is what a guest pays for. It is at the hotels discretion to extend a late check out but... More

Middleburg, Florida
Top Contributor
210 reviews 210 reviews
17 hotel reviews
64 helpful votes 64 helpful votes
5 of 5 stars Reviewed July 7, 2014

We live just down the road from here but needed a place to stay during a move. The military rate is affordable. We spent three nights. 2 in a queen room and 1 in a king room. The beds are very comfortable. The rooms are nice and large and the AC will freeze you out of the room. I love... More

Was this review helpful? Yes
SLEEPINNFI, General Manager at Sleep Inn & Suites, responded to this review

Wow! Thank you for your amazing review of our hotel. I am so glad we provided you with a wonderful stay, which means we accomplished our goal. We strive to provide each guest with a pleasant stay by providing our award winning customer service and housekeeping. We hope to see you again in the future and good luck with your... More

Jacksonville, Florida
Contributor
14 reviews 14 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed July 6, 2014

Stayed 2 nights here and the breakfast was horrible. I took a plate of eggs, biscuits and bacon, back to my room. I tried to heat it up and the eggs were rubberized and the biscuits could knock a person out. Also there was NO FLAVOR to the food. (if you could eat it by that time) I would say... More

Was this review helpful? Yes
SLEEPINNFI, General Manager at Sleep Inn & Suites, responded to this review

We are sorry you were not happy with our extensive breakfast. We get many compliments on our free deluxe continental breakfast which has so many options to choose from...cereals, fresh fruit, home made waffles, grits, sausage gravy and biscuits, hard boiled eggs, yogurts, breads, muffins, donuts, oatmeal, scrambled eggs, bacon/sausage and much more. IHOP is across our driveway in case... More

Dahlonega, Georgia
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed July 1, 2014

I was very disappointed to encounter a clerk, Chris H, and general manager, Susan Soltys, that feel that keeping your customer happy is no longer valid....and feel that posting a bad review is something no one cares about these days...."No one believes what's posted on trip advisor" she said after I spoke to her about my experience dealing with Chris... More

Was this review helpful? Yes 2
SLEEPINNFI, General Manager at Sleep Inn & Suites, responded to this review

Please understand we have talked to you in person and on the phone. Some of your comments are not valid. Chris nor I were ever rude to you, unfortunately, you perceived us denying you a free stay as being rude. Your room key, which is electronic did not work once during your stay but was corrected. You were given $10... More

2 reviews
5 of 5 stars Reviewed June 22, 2014

Chris checked us in & was the most personable, professional and polite young person that we've encountered in a very long time. He was extremely attentive, very knowledgeable & made check-in a breeze - calling us shortly after we entered our room to confirm everything was to our liking. In short, he rendered SERVICE reminiscent of what USED to be... More

Was this review helpful? Yes
SLEEPINNFI, General Manager at Sleep Inn & Suites, responded to this review

Thank you so much for your wonderful review about your experience with our Guest Services Agent, Chris. I am so glad he made your stay a pleasant one. Chris is a great employee and we are happy to have him. I will be sure to share your kind words with him. We look forward to seeing you again in the... More

West Palm Beach, Florida
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed June 15, 2014

The bed was somewhat comfortable and the room was clean but that's about it. When I made my reservation several weeks ahead of time, I specifically asked for a quiet room on the top floor. Instead, what I got was a room right next to a pounding noisy elevator on a middle floor (that was also sweltering hot as the... More

Was this review helpful? Yes 1
SLEEPINNFI, General Manager at Sleep Inn & Suites, responded to this review

We apologize you did not have a pleasant stay with us. You stayed during a sold out weekend and it is impossible to guarantee anywhere will be quiet with so many guests going and out. The pillows are a brand standard and we cannot deviate from them, but we do have a few different pillows at the front desk. Many... More

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Sleep Inn & Suites? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Sleep Inn & Suites

Address: 1815 East West Parkway, Orange Park, FL 32003
Phone Number:
Location: United States > Florida > Orange Park
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Sleep Inn & Suites 2.5*
Number of rooms: 90
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Choice Hotels, Priceline, Expedia, Booking.com, Hotels.com, Orbitz, TripOnline SA, Odigeo and Tingo so you can book your Sleep Inn & Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sleep Inn Orange Park
Orange Park Sleep Inn

18 photos of this hotel

Management photos: Courtesy of the property manager

Viewed
All management photos (19)
Viewed
Hotel & grounds (7)
Viewed
Bathroom (1)
Viewed
Room/suite (6)
Viewed
Family/play areas (1)
Viewed
Business center/function rooms (1)
Viewed
View from room (1)
Viewed
Dining (1)
Viewed
Pool/beach area (1)
Hotels you might also like...
Check In Check Out
Price Your Stay