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All 12 Orange Park hotels

Sleep Inn & Suites

2.5 of 5 Hotel   |   1815 East West Parkway, Orange Park, FL 32003
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71%
Ranked #4 of 12 hotels in Orange Park
A recent review
  • Overview
  • Reviews (78)
  • Photos (18)
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78 people have reviewed this hotel

Traveler rating
    41
    14
    7
    6
    10
See reviews for
25
13
9
18
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
2 reviews
5 of 5 stars Reviewed 2 weeks ago

We stayed here for an extended period of time and I cannot say enough wonderful things about this hotel. From Susan (the manager) to Billie Jean (one of the front desk agents) to Christine (in breakfast) to Amanda (in housekeeping), everyone goes out of their way to make hotel guests feel welcome. I hope we can visit this area again... More

Was this review helpful? Yes
SLEEPINNFI, General Manager at Sleep Inn & Suites, responded to this review

Thank you so much for your wonderful compliment and for taking the time to write a review. I am so happy we were able to provide you with such a pleasant stay. It is our goal to make each guest have a pleasant experience and I am so glad we provided that to you. I will be sure to inform... More

1 review
5 of 5 stars Reviewed 3 weeks ago

I had a week long business trip to this hotel. The staff was very helpful and friendly and the free breakfast has eggs, bacon, sausage and waffles along with the normal fare. My room was clean and comfortable and the staff made me feel right at home. This hotel is close to everything! There are about 30 restaurants within a... More

Was this review helpful? Yes
SLEEPINNFI, General Manager at Sleep Inn & Suites, responded to this review

Thank you so much for taking the time to write such a nice compliment regarding your recent stay with us. We are so glad it was a pleasant experience. Thank you for bringing the noisy a/c to our attention, we have a work order into maintenance. We are fortunate to be in an upscale area with so many restaurants and... More

Celina
1 review
3 of 5 stars Reviewed 4 weeks ago via mobile

We didn't realize checkout was 11 am. Housekeeping knocked on door and informed us otherwise and threatened to charge us for another day. Then they knocked on the door or opened it every 5 minutes. I understand checkout times. However we thought we had another hour. They could have politely informed us. No need to be ugly or threatening. When... More

Was this review helpful? Yes
SLEEPINNFI, General Manager at Sleep Inn & Suites, responded to this review

We apologize that you did not like our housekeeper's approach to checking out rooms. She has been with us several years and we never had one complaint about her. Check out time at the majority of hotels is 11:00 am, which is what a guest pays for. It is at the hotels discretion to extend a late check out but... More

Middleburg, Florida
Top Contributor
192 reviews 192 reviews
16 hotel reviews
60 helpful votes 60 helpful votes
5 of 5 stars Reviewed July 7, 2014

We live just down the road from here but needed a place to stay during a move. The military rate is affordable. We spent three nights. 2 in a queen room and 1 in a king room. The beds are very comfortable. The rooms are nice and large and the AC will freeze you out of the room. I love... More

Was this review helpful? Yes
SLEEPINNFI, General Manager at Sleep Inn & Suites, responded to this review

Wow! Thank you for your amazing review of our hotel. I am so glad we provided you with a wonderful stay, which means we accomplished our goal. We strive to provide each guest with a pleasant stay by providing our award winning customer service and housekeeping. We hope to see you again in the future and good luck with your... More

Jacksonville, Florida
Contributor
14 reviews 14 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed July 6, 2014

Stayed 2 nights here and the breakfast was horrible. I took a plate of eggs, biscuits and bacon, back to my room. I tried to heat it up and the eggs were rubberized and the biscuits could knock a person out. Also there was NO FLAVOR to the food. (if you could eat it by that time) I would say... More

Was this review helpful? Yes
SLEEPINNFI, General Manager at Sleep Inn & Suites, responded to this review

We are sorry you were not happy with our extensive breakfast. We get many compliments on our free deluxe continental breakfast which has so many options to choose from...cereals, fresh fruit, home made waffles, grits, sausage gravy and biscuits, hard boiled eggs, yogurts, breads, muffins, donuts, oatmeal, scrambled eggs, bacon/sausage and much more. IHOP is across our driveway in case... More

Dahlonega, Georgia
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 1, 2014

I was very disappointed to encounter a clerk, Chris H, and general manager, Susan Soltys, that feel that keeping your customer happy is no longer valid....and feel that posting a bad review is something no one cares about these days...."No one believes what's posted on trip advisor" she said after I spoke to her about my experience dealing with Chris... More

Was this review helpful? Yes 1
SLEEPINNFI, General Manager at Sleep Inn & Suites, responded to this review

Please understand we have talked to you in person and on the phone. Some of your comments are not valid. Chris nor I were ever rude to you, unfortunately, you perceived us denying you a free stay as being rude. Your room key, which is electronic did not work once during your stay but was corrected. You were given $10... More

2 reviews
5 of 5 stars Reviewed June 22, 2014

Chris checked us in & was the most personable, professional and polite young person that we've encountered in a very long time. He was extremely attentive, very knowledgeable & made check-in a breeze - calling us shortly after we entered our room to confirm everything was to our liking. In short, he rendered SERVICE reminiscent of what USED to be... More

Was this review helpful? Yes
SLEEPINNFI, General Manager at Sleep Inn & Suites, responded to this review

Thank you so much for your wonderful review about your experience with our Guest Services Agent, Chris. I am so glad he made your stay a pleasant one. Chris is a great employee and we are happy to have him. I will be sure to share your kind words with him. We look forward to seeing you again in the... More

West Palm Beach, Florida
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed June 15, 2014

The bed was somewhat comfortable and the room was clean but that's about it. When I made my reservation several weeks ahead of time, I specifically asked for a quiet room on the top floor. Instead, what I got was a room right next to a pounding noisy elevator on a middle floor (that was also sweltering hot as the... More

Was this review helpful? Yes 1
SLEEPINNFI, General Manager at Sleep Inn & Suites, responded to this review

We apologize you did not have a pleasant stay with us. You stayed during a sold out weekend and it is impossible to guarantee anywhere will be quiet with so many guests going and out. The pillows are a brand standard and we cannot deviate from them, but we do have a few different pillows at the front desk. Many... More

Burbank, Illinois
1 review
5 of 5 stars Reviewed May 5, 2014

I had a great stay at this hotel. Rooms were clean and spacious.The front desk staff were very helpful and pleasant. Also Housekeeping did a good job on the rooms, and breakfast was delicious. Overall it was a well managed hotel that I will definitely stay at again when I'm in the area.

Was this review helpful? Yes
SLEEPINNFI, General Manager at Sleep Inn & Suites, responded to this review

Thank you so much for taking the time to write such a wonderful compliment. We are so happy you had an enjoyable stay. We strive to make each guest have a pleasant experience. We look forward to seeing you again in the future. More

Winter Haven, Florida
2 reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed April 22, 2014

I have stayed at this hotel before and was told by family members in the area that it was still considered a nice hotel. Overall my family and I were pleased. But I agree with the gentleman that some new linens and pillows are needed. Our stay was only for maybe 12hrs and the room was very clean. The hotel... More

Was this review helpful? Yes
SLEEPINNFI, General Manager at Sleep Inn & Suites, responded to this review

Thank you for taking the time to write. We are glad you enjoyed your stay with us. Please be advised that we are in the process of updating all our bedding this year. As for the pillows, this is a brand standard that we cannot deviate from - they are Optifoam pillows. Most guests love them and purchase them from... More

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Additional Information about Sleep Inn & Suites

Address: 1815 East West Parkway, Orange Park, FL 32003
Phone Number:
Location: United States > Florida > Orange Park
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Sleep Inn & Suites 2.5*
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Also Known As:
Sleep Inn Orange Park
Orange Park Sleep Inn

18 photos of this hotel

Management photos: Courtesy of the property manager

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Room/suite (6)
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Pool/beach area (1)

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Fleming Island Sleep Inn & Suites is an award winning hotel in an affluent area of Fleming Island/Orange Park just 6 miles from I-295 off exit 10. Enjoy the quiet and beauty of our area. Walking distance to shopping, restaurants and movie theater. Surrounded by three magnificent golf courses - Magnolia Point Golf & Country Club, Golf Club of Fleming Island and Eagle Harbor. Fish for a bass in our beautiful pond. Free deluxe continental breakfast. Smoke free hotel and no pets allowed. Award winning customer service and housekeeping. ... more   less 
Number of rooms
90

Questions & Answers

Questions? Get answers from Sleep Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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