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All 12 Orange Park hotels

BEST WESTERN Southside Hotel & Suites

2.5 of 5 Hotel   |   4580 Collins Road, Orange Park, FL 32073
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Ranked #6 of 12 hotels in Orange Park
A recent review
5 of 5 stars reviewed 1 week ago
Pamela E New York City, New York
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97 people have reviewed this hotel

Traveler rating
    42
    17
    15
    13
    10
See reviews for
37
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25
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • Any
English first
New York City, New York
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago

This was my first time at this hotel and was delighted at the careful attention to the cleanliness and overall feel of the hotel. It was undergoing renovations during my stay but did not impede my enjoyment. Everyone was especially pleasant from the staff to the other hotel patrons. The breakfast buffet was a daily treat with many options and... More

Was this review helpful? Yes
Artie S, General Manager at BEST WESTERN Southside Hotel & Suites, responded to this review

We're so glad to hear that you had a Great Stay! Thank you for coming and we hope to see you again! There are many hotels in our area, but we are truly an up and coming hotel! We're in process of updating just about everything! We've already put new paint and new furniture in most of the rooms. We're... More

Freehold, New Jersey
Contributor
16 reviews 16 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Excellent stay as always, never a problem and staff is very accomodating if there are any issues, which in general there are never any. The breakfast is hot, lots to choose from and always fresh as well as 4 hrs to eat. Great job as always

Review collected in partnership with Best Western

Was this review helpful? Yes
Artie S, General Manager at BEST WESTERN Southside Hotel & Suites, responded to this review

Thank you for coming back to stay with us and telling us about it! We love having repeat guests! You can clearly see the work we've done in the last few months! Wait til you see what else we're doing! You saw the exterior being painted and you likely had a room with new paint and new furniture. Soon, we'll... More

1 review
2 of 5 stars Reviewed 2 weeks ago

I had a problem the clean up of my room. I can't believe the crew not clean up my room because the lock doesn't work. When I came back in the night I waited 20 minutes to fix the lock problem. I don't know why the crew don't report the problem with the lock. that situation is very upset for... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Artie S, General Manager at BEST WESTERN Southside Hotel & Suites, responded to this review

Thank you for coming and staying with us and for telling us about your stay. We do apologize that it was less than it should have been. The housekeeper assigned to your room on that day made a mistake and didn't service your room. We have re-trained her on this matter and we don't expect it to occur again. You... More

Senior Contributor
29 reviews 29 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I booked 4 rooms for family to stay during a wedding this weekend. The rates were very reasonable but I would recommend making your reservation outside and in advance as you can save money. On the day of first stay we found out the water was out. The staff allowed additional guests to check in without telling anyone. I think... More

Was this review helpful? Yes
Artie S, General Manager at BEST WESTERN Southside Hotel & Suites, responded to this review

Thank you for coming and letting us know about your stay. We certainly had a very challenging afternoon on Friday. A pipe needed an unexpected repair and we tried to get it done during a time that would have little impact on the guests and the staff. Unfortunately, the plumbers were hired were unprepared and took much longer to repair... More

New Orleans, Louisiana
1 review
5 of 5 stars Reviewed 4 weeks ago

I've stayed a few nice places before including Hilton Garden Spa in Santa Fe, and a few great Navy Gateway Inns, but this was definitely up there with them. We stayed for two weeks at this hotel while on temporary duty assignment to Jax Naval Base. The staff wasn't just friendly and courteous, they were outgoing to ensure our stay... More

Was this review helpful? Yes
Artie S, General Manager at BEST WESTERN Southside Hotel & Suites, responded to this review

Wow! We love hearing back from our guests and hearing that we made a great impression! We love to take care of our guests and do our best to give the top level of service! Glad you enjoyed our breakfast so much that you "pigged out" a couple times! I can't blame you! But, when you come back, you'll want... More

Stamps, United States
2 reviews
5 of 5 stars Reviewed 4 weeks ago

First we received a call during the day we were to check in informing us that we we being upgraded to a suite. Next, the late check in procedures were wonderfully hassle free. Even though the hotel is older, the guest room itself was one of the nicest I have ever stayed in. The staff were all extremely friendly and... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Artie S, General Manager at BEST WESTERN Southside Hotel & Suites, responded to this review

Thank you for being a fantastic guest! I'm glad to hear that you got upgraded and that our staff took such good care of you! We do enjoy putting smiles on everyone's faces! When you come back, you'll have an even better stay! We're working on an extensive renovation this year. Most rooms have new paint and furniture! We're painting... More

Pembroke Pines, Florida
1 review
5 of 5 stars Reviewed 4 weeks ago

very clean, quite rooms.The staff is extremely helpful pleasant and friendly . highly recommended. location is a nice area. the lady handling the breakfast area was extremely friendly and hard working. they should add a tip jar for her, its much deserved.

Was this review helpful? Yes
Artie S, General Manager at BEST WESTERN Southside Hotel & Suites, responded to this review

Thank you staying with us and telling us about your stay! We're glad that we made a great impression with you! Our staff loves what they do and Bernadette in our breakfast area is a great hospitality leader! Smiles often and is always ready to please! We are an up and coming hotel and hope you noticed the updates we've... More

Jacksonville
2 reviews
5 of 5 stars Reviewed July 22, 2014

My husband and I stayed here for approximately 10 days while house hunting in the Fleming Island/Orange Park area. We chose this hotel based on the location and the good reviews and we couldn't have been happier with our stay! The room we had was a nice size and the bathroom was also nice sized compared to other hotels. The... More

Was this review helpful? Yes
Artie S, General Manager at BEST WESTERN Southside Hotel & Suites, responded to this review

I love hearing when we make that much of an impact on a guest's stay! Thank you for coming and for telling us about it! We have long term stay guests quite frequently and enjoy getting to know them! Even though you're settling in the area, we'd still love to get you taken care of again! Everyone needs a night... More

Tampa, Florida
1 review
5 of 5 stars Reviewed July 20, 2014

I stayed at this hotel for 25 days alone as I had to be at the Naval Air Station Military Base. I had wonderful service, the staff was extremely helpful and friendly. My room was perfect. I have nothing bad to say. I had laundry, a gym, and a pool. The free hot breakfast every morning is very nice compared... More

Was this review helpful? Yes
Artie S, General Manager at BEST WESTERN Southside Hotel & Suites, responded to this review

We're so glad to hear that you enjoyed yourself! We certainly enjoyed having you! We have what most short term and long term stay guests are going to want! Spacious rooms, free hot breakfast, free wifi, laundry and close access to entertainment! Our hotel is an up and coming hotel that is going through an extensive remodel. We've repainted most... More

2 reviews
5 of 5 stars Reviewed July 13, 2014

We had a terrible experience with another hotel down the street. So bad, that we left 30 minutes after check-in. The clerk at Best Western was polite and accommodating. Got us the last room in a sold- out town! Room was awesome and people were great!

Was this review helpful? Yes
Artie S, General Manager at BEST WESTERN Southside Hotel & Suites, responded to this review

Thank you so much for your review! We love hearing from guests and we're so glad you found our staff accommodating and helpful! Going to a hotel and being disappointed is no way to start your night away from home. Best Western Southside is an up and coming hotel that knows what the guests want and expect. We're renovating the... More

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Additional Information about BEST WESTERN Southside Hotel & Suites

Address: 4580 Collins Road, Orange Park, FL 32073
Phone Number:
Location: United States > Florida > Orange Park
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Southside Hotel & Suites 2.5*
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Also Known As:
Best Western Orange Park
Orange Park Best Western
Best Western Hotel Southside

33 photos of this hotel

Management photos: Courtesy of the property manager

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
The Best Western Southside Hotel & Suites is conveniently located to I-295 and a large portion of Orange Park's entertainment area. Less than one mile to Orange Park Kennel Club and Poker Room, Orange Park Mall with a variety of restaurants, stores and movie theater. A huge selection of dining options are also nearby. We are in process of updating the hotel with new furniture, paint and lobby. A free HOT breakfast is available every morning! Our staff has the "can do" attitude to meet almost any request! ... more   less 
Number of rooms
104

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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