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All 12 Orange Park hotels

BEST WESTERN Southside Hotel & Suites

2.5 of 5 Hotel   |   4580 Collins Road, Orange Park, FL 32073
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62%
Ranked #7 of 12 hotels in Orange Park
A recent review
5 of 5 stars reviewed yesterday
Veecee421 Jacksonville
  • Overview
  • Reviews (90)
  • Photos (27)
  • Amenities
  • Room tips (16)
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90 people have reviewed this hotel

Traveler rating
    37
    17
    14
    12
    10
See reviews for
30
17
8
25
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • Any
English first
Jacksonville
2 reviews
5 of 5 stars Reviewed yesterday NEW

My husband and I stayed here for approximately 10 days while house hunting in the Fleming Island/Orange Park area. We chose this hotel based on the location and the good reviews and we couldn't have been happier with our stay! The room we had was a nice size and the bathroom was also nice sized compared to other hotels. The... More

Was this review helpful? Yes
Tampa, Florida
1 review
5 of 5 stars Reviewed 3 days ago NEW

I stayed at this hotel for 25 days alone as I had to be at the Naval Air Station Military Base. I had wonderful service, the staff was extremely helpful and friendly. My room was perfect. I have nothing bad to say. I had laundry, a gym, and a pool. The free hot breakfast every morning is very nice compared... More

Was this review helpful? Yes
Artie S, General Manager at BEST WESTERN Southside Hotel & Suites, responded to this review

We're so glad to hear that you enjoyed yourself! We certainly enjoyed having you! We have what most short term and long term stay guests are going to want! Spacious rooms, free hot breakfast, free wifi, laundry and close access to entertainment! Our hotel is an up and coming hotel that is going through an extensive remodel. We've repainted most... More

2 reviews
5 of 5 stars Reviewed 1 week ago

We had a terrible experience with another hotel down the street. So bad, that we left 30 minutes after check-in. The clerk at Best Western was polite and accommodating. Got us the last room in a sold- out town! Room was awesome and people were great!

Was this review helpful? Yes
Artie S, General Manager at BEST WESTERN Southside Hotel & Suites, responded to this review

Thank you so much for your review! We love hearing from guests and we're so glad you found our staff accommodating and helpful! Going to a hotel and being disappointed is no way to start your night away from home. Best Western Southside is an up and coming hotel that knows what the guests want and expect. We're renovating the... More

Miami, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

Accomodations were in line with price. This stay was for a short business trip so it was not a be a bad choice and they have a good breakfast. the lay out of my room was a little strange - the sink was in the middle of the wall and not in or beside the bathroom - but it was... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Artie S, General Manager at BEST WESTERN Southside Hotel & Suites, responded to this review

Thank you for staying with us and for posting about your stay! We welcome all feedback from guests! We love to hear about how well we're doing and where we need to improve. We are an up and coming hotel going through a renovation! Most rooms have new paint and furniture! We're continuing the update of the hotel through the... More

New Jersey
Contributor
14 reviews 14 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Pluses: Location, one of the few hotels in the area. I think it may actually be located at the extreme southern end of Jacksonville. Very friendly staff. The free breakfast was a hot breakfast that was better than many. Rooms are large and have a lot of space. The are remodeling and my room had fresh paint and new furniture.... More

Was this review helpful? Yes
Artie S, General Manager at BEST WESTERN Southside Hotel & Suites, responded to this review

Thank you for coming and for your feedback! Hearing from guests is an important way for us to know what we're doing well and where we need to improve. This location is undergoing a process of updating rooms. Many rooms have new paint and new furniture. We're going to be redoing the lobby and breakfast area soon. We're glad to... More

Miami, Florida
Senior Contributor
31 reviews 31 reviews
16 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 4 weeks ago

I thought Best Western is in its way to improve, maybe not all location. The room was OK, but had dirty carpet, can’t control A/C unit always on low (to save!!!). Luggage cart from the 60’s. The room had a fridge and microwave, but have your breakfast elsewhere.

Was this review helpful? Yes
Artie S, General Manager at BEST WESTERN Southside Hotel & Suites, responded to this review

Thank you for telling us about your stay. All hotels are independently owned and operated. This property is on the upswing! We have put new furniture and paint in almost all rooms! We're replacing the lighting! We're renovating the dining area! We're updating the breakfast menu! We're updating the meeting spaces! There's a lot going on at this hotel now... More

Shelby, NC, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

Everyone was very courteous and friendly. Our room was very conveniently located to the lobby. The location of the hotel was convenient to shopping, meals, etc. The complimentary breakfast was quite good and had a great variety of selections for the guests. The ladies that put it together everyday did a wonderful job and hardly let anything run out and... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Artie S, General Manager at BEST WESTERN Southside Hotel & Suites, responded to this review

First, we are sorry to hear of your loss. We do hope that you and your family will be alright. We also thank you for coming to our hotel and for telling us about your stay! Our property is full of a welcoming staff that has been here for many years. All are ready to please and give you the... More

1 review
5 of 5 stars Reviewed 4 weeks ago

I had a wonderful experience at this hotel! Great room and even better service. Everything was very clean and it's obvious the staff here takes pride in their business. I Would definitely stay here again. I would also recommend it to anyone. Thanks Mack and Arthur! Shannon

Was this review helpful? Yes
Artie S, General Manager at BEST WESTERN Southside Hotel & Suites, responded to this review

Thank you, Shannon! It was a pleasure to make your stay what it should be! We're making our hotel better on a daily basis! Wait til you see what we've done when you come through again! I can't wait to show you! New furniture, carpet, artwork, breakfast, so much happening here but none of it will disturb any guest! All... More

El Paso, Texas
Top Contributor
82 reviews 82 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I have been ther before and some of the rooms have been redecorated with new furniture.The breakfast is average and more fresh fruit needs to be made available in teh morning and the evening. The price is fair.

Was this review helpful? Yes
Artie S, General Manager at BEST WESTERN Southside Hotel & Suites, responded to this review

Thank you for coming back and letting us know about your stay! We have done a lot of work on the hotel and much more is coming! We have new furniture in most of our rooms and more on the way! I am looking at options for more variety for our breakfast, including fruits. We have a better breakfast than... More

Ludlow, Massachusetts
Contributor
14 reviews 14 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The staff was friendly and helpful. The pool area was clean, and so was the pool. Breakfast was wonderful, and always fresh and the area was very clean. Our room was also very nice and very clean. We enjoyed our stay and would go back to this Best Western again.

Review collected in partnership with Best Western

Was this review helpful? Yes
Artie S, General Manager at BEST WESTERN Southside Hotel & Suites, responded to this review

What a great review! We're glad to have helped your stay in our area a great one! We do take pride in our hotel and our staff shows it in how well they take care of it! I'll be sure to pass on your kind words! We are working through a renovation project that will make us an even better... More

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Additional Information about BEST WESTERN Southside Hotel & Suites

Address: 4580 Collins Road, Orange Park, FL 32073
Phone Number:
Location: United States > Florida > Orange Park
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Southside Hotel & Suites 2.5*
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Also Known As:
Best Western Orange Park
Orange Park Best Western
Best Western Hotel Southside

27 photos of this hotel

Management photos: Courtesy of the property manager

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Room/suite (6)
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Bathroom (1)
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Other (16)

Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
The Best Western Southside Hotel & Suites is conveniently located to I-295 and a large portion of Orange Park's entertainment area. Less than one mile to Orange Park Kennel Club and Poker Room, Orange Park Mall with a variety of restaurants, stores and movie theater. A huge selection of dining options are also nearby. We are in process of updating the hotel with new furniture, paint and lobby. A free HOT breakfast is available every morning! Our staff has the "can do" attitude to meet almost any request! ... more   less 
Number of rooms
104

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