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All 12 Orange Park hotels

Courtyard by Marriott Jacksonville Orange Park

3.0 of 5 Hotel   |   610 Wells Road, Orange Park, FL 32073
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Ranked #7 of 12 Hotels in Orange Park
A recent review
3 of 5 stars reviewed 1 week ago
family021 Florida
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89 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Florida
Top Contributor
115 reviews 115 reviews
15 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel is a 3 star hotel. Check-in we were given a king room when we requested two queens they didn't mention this to us until we got to our room and then had to go back downstairs wait in line and get our double room. This happened to friends we were traveling with as well. Parking is really an... More

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jaxco051508, General Manager at Courtyard by Marriott Jacksonville Orange Park, responded to this review

Thank you for taking the time to share your experience with the Courtyard Jacksonville Orange Park. Please accept our sincere apologies for the inconvenience you may have experienced. We take great pride in ensuring our guest’s satisfaction. Unfortunately, we did not meet your—or our own—expectations. Our goal is to address your concerns so that we can ensure you have an... More

Chattanooga, Tennessee
1 review
5 of 5 stars Reviewed September 25, 2014

I stayed here overnight on a business trip. The lady at the desk was very nice and actually suggested I choose a King Spa room. I was staying in a room by myself. I was pleasantly surprised to find a microwave, mini fridge, fairly decent tv, clean hot tub, and nice (newer) shower with seat. My bed was so soft... More

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jaxco051508, General Manager at Courtyard by Marriott Jacksonville Orange Park, responded to this review

Thank you for taking the time to share your comments regarding your recent stay with us here at the Courtyard- Jacksonville/Orange Park, FL. We strive to provide our guests with the service and accomodations Marriott Courtyard guests expect and deserve. I am happy to see that your stay here was pleasant. We look forward to having you as a guest... More

New York
2 reviews
4 of 5 stars Reviewed September 24, 2014

We stayed at this hotel for a total of 5 nights! Great staff! The room was fantastic! Room got cleaned daily at the time we requested. We used the pool quite a bit because we had little ones with us and it was kept very clean. No real complaints, the hotel stay definitely added to the overall great experience!!!

Was this review helpful? Yes
jaxco051508, General Manager at Courtyard by Marriott Jacksonville Orange Park, responded to this review

Thank you for taking the time to share your comments regarding your recent stay with us here at the Courtyard- Jacksonville/Orange Park, FL. We strive to provide our guests with the service and accomodations Marriott Courtyard guests expect and deserve. I am happy to see that your stay here was pleasant. We look forward to having you as a guest... More

Fairfax, Virginia, United States
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed September 19, 2014

Staying at the Marriott Courtyard in Orange Park, FL on Wells Road was the worst experience I have ever received at a Marriott. They updated the lobby area which is nice but not great. But the rooms and hallways are the real problem. I had room 417 for a whole week and it came with a balcony which would have... More

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jaxco051508, General Manager at Courtyard by Marriott Jacksonville Orange Park, responded to this review

Dear Leila Y, Thank you for taking the time to complete our Guest Satisfaction Survey and sharing your experience with the Courtyard Jacksonville Orange Park. You indicated in your response that your room and ac were unsatisfactory. Please accept our sincere apologies for the inconvenience you may have experienced. We take great pride in ensuring our guest’s satisfaction. Unfortunately, we... More

Senior Contributor
30 reviews 30 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed September 12, 2014

We stayed here two nights while my husband had business in Jacksonville. We were greeted by very friendly staff. The room however has some issues. The bathroom door did not shut and the toilet seat was loose. The TV buzzed and the wallpaper was peeling. The hotel needs some updating. The staff however was super. The fitness center was also... More

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jaxco051508, General Manager at Courtyard by Marriott Jacksonville Orange Park, responded to this review

Dear Kath0426, Thank you for taking the time to complete our Guest Satisfaction Survey and sharing your experience with the Courtyard Jacksonville Orange Park. You indicated in your response that your room condition was unsatisfactory. Please accept our sincere apologies for the inconvenience you may have experienced. We take great pride in ensuring our guest’s satisfaction. Unfortunately, we did not... More

Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed August 18, 2014

Reserved a room for 7 nights for a combination of business and pleasure. Chose this Courtyard for its convenience to the Naval Air Station in Jacksonville. I am a Marriott Platinum Elite member familiar with most levels of their hotel chain. Have to say this was not up to the standard of other Courtyards I have stayed in. The furnishings... More

Was this review helpful? Yes
jaxco051508, General Manager at Courtyard by Marriott Jacksonville Orange Park, responded to this review

Thank you for taking the time to share your experience with the Courtyard Jacksonville Orange Park. You indicated in your response that the lobby and room cleanliness were unsatisfactory. Please accept our sincere apologies for the inconvenience you may have experienced. We take great pride in ensuring our guest’s satisfaction. Unfortunately, we did not meet your—or our own—expectations. Our goal... More

Big Pine Key, Florida
1 review
1 of 5 stars Reviewed August 15, 2014

Drove for 10 hours to get to a family funeral didn't get to check in till later that night on arrival they told me the room I had reserved was no longer available. They should of contacted me so I could of made other arrangements. So they gave me the only other room they had available that had a whirlpool... More

Was this review helpful? Yes
jaxco051508, General Manager at Courtyard by Marriott Jacksonville Orange Park, responded to this review

Thank you for taking the time to share your experience with the Courtyard Jacksonville Orange Park. You indicated in your response that your check-in process and room were unsatisfactory. Please accept our sincere apologies for the inconvenience you may have experienced. We take great pride in ensuring our guest’s satisfaction. Unfortunately, we did not meet your—or our own—expectations. Our goal... More

Orlando, Florida
Senior Contributor
26 reviews 26 reviews
9 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed July 23, 2014

In Jacksonville for business I usually stay at Hilton Hotels. But there were no hotels near my meetings. So I turned to trip advisor and ended up at this Courtyard by Marriott. My first impression was the very professional and enthusiastic front desk clerk who greeted me. The efficient check in and warm welcome was a great start. Dinner in... More

Was this review helpful? Yes
jaxco051508, General Manager at Courtyard by Marriott Jacksonville Orange Park, responded to this review

Thank you for taking the time to share your comments regarding your recent stay with us here at the Courtyard- Jacksonville/Orange Park, FL. We strive to provide our guests with the service and accomodations Marriott Courtyard guests expect and deserve. I am happy to see that your stay here was pleasant. We look forward to having you as a guest... More

Atlanta, Georgia
Contributor
13 reviews 13 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed June 28, 2014

Our stay at this hotel was a last minute decision that turned out to be a great stay. Check in was quick, the room was nicely decorated, and the staff went above and beyond to ensure that our needs were met. We will definitely be staying here again should the need arise!

Was this review helpful? Yes
jaxco051508, General Manager at Courtyard by Marriott Jacksonville Orange Park, responded to this review

Thank you for taking the time to share your comments regarding your recent stay with us here at the Courtyard- Jacksonville/Orange Park, FL. We strive to provide our guests with the service and accomodations Marriott Courtyard guests expect and deserve. I am happy to see that your stay here was pleasant. We look forward to having you as a guest... More

Palo Alto, California
Contributor
13 reviews 13 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed June 14, 2014

The rooms were big, clean and comfortable. The beds were great and the staff were friendly and helpful. Our room air conditioner worked great. It is rather noisy outside but the place is well enough built that it is not an issue at all when inside. They were remodeling the restaurant when were there so breakfast was a selection of... More

Was this review helpful? Yes 2
jaxco051508, General Manager at Courtyard by Marriott Jacksonville Orange Park, responded to this review

Thank you for taking the time to share your comments regarding your recent stay with us here at the Courtyard- Jacksonville/Orange Park, FL. We strive to provide our guests with the service and accomodations Marriott Courtyard guests expect and deserve. I am happy to see that your stay here was pleasant. We look forward to having you as a guest... More

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Additional Information about Courtyard by Marriott Jacksonville Orange Park

Address: 610 Wells Road, Orange Park, FL 32073
Location: United States > Florida > Orange Park
Price Range (Based on Average Rates): $
Hotel Class:3 star — Courtyard by Marriott Jacksonville Orange Park 3*
Number of rooms: 115
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Also Known As:
Courtyard By Marriott Jacksonville Orange Park Hotel Orange Park

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