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Holiday Inn Express Hotel & Suites Orange

2.5 of 5
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1330 Saxon Boulevard, Orange City, FL 32763
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Holiday Inn Express Hotel & Suites Orange
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Ranked #3 of 4 Hotels in Orange City
A recent review
4 of 5 stars reviewed 1 week ago
flhbob83 Miami, Florida
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100 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Miami, Florida
Senior Contributor
43 reviews 43 reviews
16 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 1 week ago

WE stayed here one night only but the room and the hotel were clean, the breakfast food was great with lots of choices, but the ac in our room made so much noise cycling on and off we had to turn it off. seriously extremely noisy to wake you up, we were in room 123 so avoid that room due... More 

Was this review helpful? Yes
Pete A, Guest Relations Manager at Holiday Inn Express Hotel & Suites Orange, responded to this review

Dear Flhbob83, Thank you so much for your review of our hotel. I apologize for the noise from the AC Unit, something we are addressing. I am pleased to hear you enjoyed your stay with us despite the AC noise. Guest feedback is something our staff takes very seriously, so we value your feedback. We hope you will visit us... More 

Leesburg
Contributor
12 reviews 12 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

This is a lovely hotel set in an area with lots of places to eat and shop. The lobby is lovely and they have a small business office where you can use the computer and print things off. The front desk girl couldn't have been nicer or more helpful.Our key cards didn't work the first time so I went back... More 

Was this review helpful? Yes
Pete A, Guest Relations Manager at Holiday Inn Express Hotel & Suites Orange, responded to this review

Dear Chd13, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Jamie Grover, Manager on Duty More 

Vancouver
Contributor
14 reviews 14 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed April 4, 2015

The only reason I'm not giving this motel 5 stars is that the pool was unheated. I was hoping to enjoy a little swimming but the pool was ice cold. The room was very nice, with fridge, microwave, and coffee pot. Their breakfast selection was way better than most "free" breakfasts. The hot items varied a little each day, which... More 

Was this review helpful? Yes
Pete A, Guest Relations Manager at Holiday Inn Express Hotel & Suites Orange, responded to this review

Dear Couverite, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us, despite our unheated pool. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Jamie Grover, Manager on Duty More 

USA
Contributor
18 reviews 18 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed April 2, 2015

The hotel is a bit dated, but it's clean. There are many restaurants near and shopping centers. We were in town for a funeral and the location was perfect for our family. The staff was very accommodating to us and allowed us to have a small reception for our family in the breakfast area. They even provided us with a... More 

Was this review helpful? Yes
Pete A, General Manager at Holiday Inn Express Hotel & Suites Orange, responded to this review

Hi Real_Hotel_Reviews, Thank you for taking the time to post. Please accept our condolences regarding your loss. Thank you for noting the caring nature of the staff, we are blessed to have this team. More 

Chicago, Illinois
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed March 25, 2015

Stayed for 4 nights on business. Room was very clean. Access to the highway was good, but far enough away you don't hear it. Close to stores and restaurants. Staff was friendly. Free Breakfast was good. I could recommend this hotel no problem.

Was this review helpful? Yes 2
Pete A, General Manager at Holiday Inn Express Hotel & Suites Orange, responded to this review

Hi Jeff, We just completed a $1.5 million renovation and what a difference it has made. The property had not been re-done in four or five years and now it seems like everyone is noticing the upgrades. As a hotel traveler, we know your time is valuable and we truly appreciate that you took the time to post your feedback.... More 

Senior Contributor
21 reviews 21 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed March 24, 2015

Stayed here on business sunday night. I am an ihg member so stay in a lot of holiday in express hotels all around the usa. This was the worst stay as usually they are great. Firstly the room was quite old but I can cope with this, the bed not great, I can cope with this too but not having... More 

Was this review helpful? Yes 1
Nicole J, General Manager at Holiday Inn Express Hotel & Suites Orange, responded to this review

Hi Matt, We just got off the phone and I thank you for taking the time to speak with me. Guest feedback like yours, especially someone who stays in so many IHG properties, is the best way for us to learn what we are doing right and where we need to improve. Thank you for allowing us the chance to... More 

Travelers are raving about these Orange City hotels

Contributor
20 reviews 20 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed March 22, 2015

The only thing that was wrong with this place was when I went to the front desk it took 5 minutes to recognize my presence. There was no one else at the front desk. I thought to myself that this is not a good start but everything got better from there. Excellent room! It was spotless and like brand new.... More 

Was this review helpful? Yes 1
Nicole J, General Manager at Holiday Inn Express Hotel & Suites Orange, responded to this review

Hi Charles, Thank you for the honest comments. Guest feedback is the very best way for us to learn of the areas we need to make improvements. We have scheduled a desk meeting to address the issue. Thank you also for your positive commentary, we will share your recognition with the team at our next morning huddle! Pete - GM More 

Saint Louis, Missouri
Contributor
20 reviews 20 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed March 16, 2015

We selected this hotel off Hwy 4 because we did not want to be near the craziness of Daytona Beach. It is a nice property located in an area that is conveniently situated to restaurants and shopping. We did not have an advance reservation, but liked the hotel and its location so much that we stayed 3 nights instead of... More 

Was this review helpful? Yes
Nicole J, General Manager at Holiday Inn Express Hotel & Suites Orange, responded to this review

Hi Linda, Thank you for taking the time to post. It was nice having the chance to speak with you by phone, and we are grateful for your honest feedback (and for giving us the chance to make things turn out right). Hope you two enjoyed the golfing and we look forward to hosting you again in the future! Pete... More 

Hartford, Connecticut
Senior Contributor
26 reviews 26 reviews
3 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed February 28, 2015

We were down for my dad's 90 birthday. My sister's family stayed here to. Sister being what she is could only find fault they didn't have REAL maple syrup to go with the pancakes. There was a baseball team there and the only thing they ran out of was the hard boiled eggs. I would have given a 5 but... More 

Was this review helpful? Yes
Nicole J, General Manager at Holiday Inn Express Hotel & Suites Orange, responded to this review

Hi Sowpel, Thank you for taking the time to post, we love to hear guest feedback. We will be sure to share your recognition with the staff at our next morning huddle. Sounds like Dad had a great birthday with everyone in town. We have the outdoor staff working on the honeybees as we speak. We are hiring a five... More 

Washington, D.C.
Top Contributor
122 reviews 122 reviews
36 hotel reviews
82 helpful votes 82 helpful votes
4 of 5 stars Reviewed February 19, 2015

We stayed here one night while visiting colleges in the area. The rooms were clean, the service staff very nice. While the breakfast was the standard fare for Holiday Inn Express, the person on duty was attentive and kept the breakfast coming out, which was great because a womens collegiate lacrosse team was staying at hotel and eating at same... More 

Was this review helpful? Yes 1
Nicole J, General Manager at Holiday Inn Express Hotel & Suites Orange, responded to this review

Hi Ivvacations, Thank you for your feedback. We always appreciate when guests take the time to post as it is the best way for us to learn what we are doing right and where we can improve. Glad you liked the breakfast; when teams are in town playing Stetson we work extra hard to keep up the standard of service... More 

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