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Hilton Garden Inn Tampa Northwest / Oldsmar

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4052 Tampa Rd, Oldsmar, FL 34677
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Hilton Garden Inn Tampa Northwest / Oldsmar
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Hilton Garden Inn Tampa Northwest / Oldsmar
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317 reviews from our community

Traveler rating
    225
    56
    19
    11
    6
See reviews for
67
33
27
125
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
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English first
  • All months
    (317)
  • Mar-May only
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Ridgeland, South Carolina, United States
Contributor
11 reviews 11 reviews
5 of 5 stars Reviewed 1 week ago

Everyone we came in contact with at this hotel was friendly, helpful, and obviously concerned that customers have an great experience. The room was spacious, clean, and user friendly. No need to look elsewhere next time we go to the Tampa area ! Special mention to Bob at the front desk and Kathy at the breakfast bar for being so... More 

Was this review helpful? Yes
Jackie F, Director of Sales at Hilton Garden Inn Tampa Northwest / Oldsmar, responded to this review

Thank you for your raving review. We are delighted to read that you enjoyed your stay and in your words, found the hotel to be an excellent experience. We hope that you will once again select the Hilton Garden Inn to host your stay in the near future. Your business is important to us. Management More 

1 review
1 of 5 stars Reviewed 1 week ago via mobile

After checking in to the hotel I informed the front desk that my toilet seat was broken it was not fastened down on one side we went to dinner when we came back we noticed it wasn't fixed. Informed the front desk again they informed me there was nothing they could do about it no parts and the hotel was... More 

Was this review helpful? Yes
Jackie F, Director of Sales at Hilton Garden Inn Tampa Northwest / Oldsmar, responded to this review

Thank you for taking the time to voice your concerns on Tripadvisor. As discussed, we can not apologize enough for your experience. I regret that after numerous attempts, neither the hotel direct or guest assistance could make this situation right by you. It is disappointing that your stay wasn't satisfactory, and we would like to apologize once again. Thank you... More 

Glenville, NY, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

The font desk receptionist, Joy, was professional, friendly and helpful. Also, all the cleaning staff I encountered were friendly and helpful. The premises, both inside and outside, were very clean and organized. Parking was easy. The lobby was inviting and offered small complimentary refreshments.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Jackie F, Director of Sales at Hilton Garden Inn Tampa Northwest / Oldsmar, responded to this review

Thank you for your raving review. We are delighted to read that you had an enjoyable stay and the staff, in specific, Joy, had a lasting impression on you. We hope that Hilton Garden Inn will be your brand of choice while traveling. Please come back and visit with us again soon! Management More 

Tampa, Florida
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I have stayed at this property several times over the past 6 months, inlcuding last Friday. The property is very clean and quiet and nicely furnished. It even has a bar with happy hour and there are always snacks and water available. There are many good resturants within walking distance or nearby and access to Dunedin and Tampa are excellent.... More 

Was this review helpful? Yes 2
Jackie F, Director of Sales at Hilton Garden Inn Tampa Northwest / Oldsmar, responded to this review

Thank you for your five star raving review. Staff and management were thrilled to read your positive comments. We look forward to being of service to you again in the near future. Please come back and visit with us again soon. Management More 

OBX
Top Contributor
132 reviews 132 reviews
31 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Nice property. Good location, easy to find and get to. Two restaurants right next to the parking lot. Friendly staff, easy check-in and exit. Will stay here again if in the area. Plus I saw a PGA golfer checking in. Pretty cool.

Was this review helpful? Yes
Jackie F, Director of Sales at Hilton Garden Inn Tampa Northwest / Oldsmar, responded to this review

Thank you for taking the time to review Hilton Garden Inn Tampa Northwest Oldsmar. We are delighted to read that you enjoyed your stay with us and had the opportunity to meet a professional golfer during your visit. We hope that should your travels bring you back to the Oldsmar area you will once again select our hotel again. Thank... More 

Dallas
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

Good location to business and airport. Friendly staff and pretty good breakfast. Good selection of restaurants within 3 blocks. I would stay here again without reservation. As this has to have 22 characters - abcdefghijklmnopqrstuvwxyz

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Jackie F, Director of Sales at Hilton Garden Inn Tampa Northwest / Oldsmar, responded to this review

Thank you for sharing your recent experience at Hilton Garden Inn Oldsmar with Tripadvisor. We appreciate the five star review and having you as our guest. We are delighted to read that we provided service so memorable and you enjoyed your stay with us. Please come back and visit with us again soon. Management More 

Milwaukee, WI
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 4 weeks ago

The staff was the redeeming point of the stay at this hotel as any time I had to talk w the front desk they were polite, professional, and fantastic. I wish I could say anything good like that about the room. While the lobby looks renovated, and very nice, as soon as you leave the lobby you can see the... More 

Review collected in partnership with Hilton Garden Inn

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Wisconsin
Senior Contributor
32 reviews 32 reviews
23 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Another great stay at this HGI. A warm welcome from the front desk staff and assistance with three large and clunky boxes I had delivered to me. They certainly were helpful, which after a long day of travel was most appreciated. I have stayed here before and I'll stay here again. Nice to have restaurant locations close by. Great pool... More 

Was this review helpful? Yes
Jackie F, Director of Sales at Hilton Garden Inn Tampa Northwest / Oldsmar, responded to this review

Thank you for your business and sharing your experience on Tripadvisor. We are delighted to read that you enjoyed your stay with us as well as the staff and amenities. We look forward to being of service to you again soon. You can count on Hilton Garden Inn to exceed your expectations! Management More 

1 review
3 of 5 stars Reviewed 4 weeks ago

The best things about this HGI were the staff-bartender Jason, and breakfast waitress. Front desk staff had not a clue of good restaurants, directions, or general knowledge. One of our group did not even get there room cleaned one day(or fresh towels). We got back late and when she informed front desk the said sorry and offered nothing to make... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Jackie F, Director of Sales at Hilton Garden Inn Tampa Northwest / Oldsmar, responded to this review

Thank you for taking the time to share your experience on Tripadvisor. We will be sure to share your kind words with Jason, he is a true asset. It is disappointing to read that we did not exceed your expectations pertaining to other areas of the hotel. We will use your candid feedback and retrain our associates on how to... More 

Manorville, United States
1 review
5 of 5 stars Reviewed 5 weeks ago

The Hotel employees were all nice, friendly and helpful. The Hotel was clean and nicely decorated. Breakfast was delicious and reasonably priced. I arrived early and they were able to let us in our room early.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Jackie F, Director of Sales at Hilton Garden Inn Tampa Northwest / Oldsmar, responded to this review

Thank you for your business and candid feedback. We are delighted to read your comments on the hotel being nicely decorated. We have completed phase one of our renovation and delighted to hear that you liked it. Please come back and visit with us again soon! Management More 

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