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Holiday Inn Express Hotel & Suites Tampa Northwest - Oldsmar

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3990 Tampa Road, Oldsmar, FL 34677
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Holiday Inn Express Hotel & Suites Tampa Northwest - Oldsmar
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374 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Holiday Inn Express Hotel & Suites Tampa Northwest - Oldsmar
See the most recent reviews
Merritt Island, Florida
1 review
5 of 5 stars Reviewed September 25, 2014

We have stayed at this hotel a number of times. Every time it has been just what we needed to relax, get to other activies we were doing, and get a good nights sleep. Thank you for your courteous and very satisfactory service. We will definitely stay there again. Thanks to all the staff....breakfast was excellent too. Sincerely, Charlie &... More 

Was this review helpful? Yes
Cindy D, Director of Sales at Holiday Inn Express Hotel & Suites Tampa Northwest - Oldsmar, responded to this review

Dear Charlie & Nina, Thank you for all of the compliments and for giving us a five star review. We appreciate your loyalty to the Holiday Inn Express brand when you are visiting our area. We look forward to seeing you both again in the future! More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed September 23, 2014

The staff are always FRIENDLY and they make great suggestions. The rooms are CLEAN as are the hallways. The hot breakfast is delicious and a time saver. We would stay there again and again. It is clost to the airport and beached.

Was this review helpful? Yes 1
Cindy D, Director of Sales at Holiday Inn Express Hotel & Suites Tampa Northwest - Oldsmar, responded to this review

Dear Matt, Thank you for giving us a five star review. I am glad that you had a great experience with our staff and your accommodations. We hope to see you again on your next trip to Oldsmar! More 

Long Island, NY
Level Contributor
105 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed September 21, 2014

Stayed 4 night beginning 9/17. All staff, especially the cleaning staff were always smiling and said hello. Everything in the prior reviews I also experienced.. Except for the expired milk. Our room was clean. Gym is small but we encountered no one in it when we used it. Pool is small and private. The breakfast room is small but we... More 

Was this review helpful? Yes
Cindy D, Director of Sales at Holiday Inn Express Hotel & Suites Tampa Northwest - Oldsmar, responded to this review

Dear Valued Guest, Thank you for choosing our Holiday Inn Express & Suites for your recent visit to the Tampa Bay area. I am happy to hear that you enjoyed the service and warm hospitality from our hotel staff. We appreciate your feedback and hope to see you again on your next stay! More 

Shelton, Connecticut
Level Contributor
60 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
3 of 5 stars Reviewed September 17, 2014

Well I guess Ill get the major issue out of the way first before I speak about the positives. My friend and I stayed for one night. On the Morning of 9/17 we sat down in the small and cramped breakfast area and started eating our breakfast. My friend noticed that the low fat milk was mostly dated 9/15 as... More 

Was this review helpful? Yes 1
Cindy D, Director of Sales at Holiday Inn Express Hotel & Suites Tampa Northwest - Oldsmar, responded to this review

Dear Valued Guest, I am sorry to hear that you did not enjoy your breakfast. The breakfast area allows for seating for up to 24 guests with additional overflow seating in our lobby as well as our Cypress Ballroom which is 1500 square feet. I can assure you that all of our breakfast attendants have been certified by the National... More 

Chesterfield, Michigan
Level Contributor
27 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed September 14, 2014

I needed a hotel at the last minute for 5 days for two people. I was mortified at the reviews I had read for hotels near the Clearwater, FL area. This hotel had good reviews and it lived up to it. The hotel was clean and our room was clean. There is a nice array of breakfast items in the... More 

Was this review helpful? Yes
Cindy D, Director of Sales at Holiday Inn Express Hotel & Suites Tampa Northwest - Oldsmar, responded to this review

Dear Valued Guest, Thank you for choosing our quiet, suburban, location in Oldsmar for your recent trip the Clearwater area. I am glad that you enjoyed the convenient location, spacious King Suite and the service you received during your visit. We look forward to your next stay with us! More 

Jacksonville, Florida
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed August 20, 2014

I ended up booking here in part because of the attitude I got from the Hampton Inn across the street when I called to ask about prices and booking. I was satisfied all around with the cleanliness, hot breakfast (different egg / potato / meat / biscuit & gravy combinations depending on the day) and service. Our A/C went out... More 

Was this review helpful? Yes
Cindy D, Director of Sales at Holiday Inn Express Hotel & Suites Tampa Northwest - Oldsmar, responded to this review

Dear Valued Guest, Thank you for choosing our hotel over the competition. I am delighted to hear that you enjoyed your guest room and the service you received. I apologize the air-conditioning not working upon your arrival. I am glad that we were able to fix it right away. August is the hottest month of the year here in Florida... More 

New York, NY
Level Contributor
24 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed August 11, 2014

I stayed at the HIE Oldsmar from July 21-July 31. It was a superior stay for a small hotel....the service was comparable to a 5 star resort. A++++ for customer service! I'd especially like to point out the generosity and kindness of Mars, the shuttle driver. He picked my colleagues and myself up one evening when he wasn't even on... More 

Was this review helpful? Yes
Cindy D, Director of Sales at Holiday Inn Express Hotel & Suites Tampa Northwest - Oldsmar, responded to this review

Dear Opera Diva Princess, Thank you for giving us a stellar 5-star review! I will be sure to share your kind words with Mars. He is truly an asset to our team. It was our pleasure to host you and your group for your extended stay. We hope to see you all again the next time you are in town! More 

Palm Coast, Florida, United States
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed August 11, 2014

the workers are nice, the room is okay, the pool is tiny and there were tons of people in it drinking. lots of partying up and down the hall all night long. not a restful sleep. good breakfast though.

Was this review helpful? Yes 1
Cindy D, Director of Sales at Holiday Inn Express Hotel & Suites Tampa Northwest - Oldsmar, responded to this review

Dear Melissa, Thank you for your feedback regarding your recent visit. I am glad that you found our staff to be nice and enjoyed the complimentary hot Express Start breakfast bar. I can assure you that our hotel is normally very quiet. Our policy is as follows: for the comfort of all our guests, excessive rowdiness or noise simply cannot... More 

Scottsdale
Level Contributor
27 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
4 of 5 stars Reviewed August 11, 2014

I stayed at this hotel during my visit to the Tampa area on my Florida road trip. While this is in the Tampa area, it's way off the path from Tampa for those of you looking for a hotel close to Tampa. Pros: Check-in: check-in was pleasant and they accommodate my room request for a non-adjoining room. Room: the rooms... More 

Was this review helpful? Yes
Cindy D, Director of Sales at Holiday Inn Express Hotel & Suites Tampa Northwest - Oldsmar, responded to this review

Dear Valued Guest, Thank you for taking the time to review our hotel. I am happy to hear that you enjoyed your accommodations and the complimentary Express Start breakfast buffet. Please be sure to reserve a suite room for your future visit if you require a fridge. Our hotel’s hallways are air conditioned, unfortunately during your stay we had to... More 

Bethlehem, Pennsylvania
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed August 9, 2014

My husband and I checked in very late as our flight arrived at 10:30 pm. When we got in our room, the fridge that we had requested was not there. Robert (front desk) apologized and he transferred us into another room (suite) with a fridge. Room was nice and clean but there were bugs on the night table. I always... More 

Was this review helpful? Yes
Cindy D, Director of Sales at Holiday Inn Express Hotel & Suites Tampa Northwest - Oldsmar, responded to this review

Dear Genesis, Thank you for choosing our hotel. We appreciate your candid insights and will use them to improve our services. I apologize for the problems you had with your guest room and the public areas. Our management staff has taken action to make sure that this does not happen to any future guests. Please be sure to reserve a... More 

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