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Fairfield Inn & Suites Orlando Ocoee

#1 of 5 Hotels in Ocoee
Certificate of Excellence
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10971 West Colonial Drive, Ocoee, FL 34761 (Formerly Courtyard Orlando Ocoee)
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Fairfield Inn & Suites Orlando Ocoee
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Fairfield Inn & Suites Orlando Ocoee
Fairfield Inn & Suites Orlando Ocoee
Fairfield Inn & Suites Orlando Ocoee
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92 reviews from our community

Traveler rating
    53
    28
    7
    1
    3
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42
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Crown Point, Indiana
Top Contributor
114 reviews 114 reviews
20 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

So I arrived on Monday evening and was given a room on the 2nd floor. The older lady at the front desk was very nice. When I walked into my room it reeked like cat urine. The reason I associated cats is because I have two myself and that's what the room smelled like. I thought maybe I was crazy... More 

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OrlandoOcoeeHotels, General Manager at Fairfield Inn & Suites Orlando Ocoee, responded to this review

Dear Chuck L, I sincerely apologize that you experienced a less than desirable stay with us. I have reached out to you via email, to further discuss the issues that you mention above. We truly value your business and hope this incident does not deter you from selecting the Fairfield Inn & Suites by Marriott in Ocoee for your future... More 

South Jordan, Utah, USA
Contributor
18 reviews 18 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Great first stop after a late plane in Orlando. Had a great room with our car right outside the door and the breakfast was a great start to day two in Florida. Would highly recommend this hotel for anyone traveling who wants to beat the crowds and wants a quick check in/out on the travels.

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Frankfurt
Senior Contributor
35 reviews 35 reviews
22 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Nice hotel close to Windermere, which seems to have been recently updated. Rooms and lobby were modern though the colors in the room (browns an turquoise) gave the room an antiquted look. Room and bathroom were spacious but I need to mention that we had an accesible room. Downside if you are not in a wheelchair is that everything was... More 

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1 review
4 of 5 stars Reviewed 4 weeks ago

Great hotel, complementary breakfast, free parking, pool, Gym, excellent room conditions just like the photos...Away from parks, Magic Kingdom is like 30 min (23 miles) from hotel, but is ok if you wanna stay away from crowd for a while. Just one thing, I make a reservation for a party of six and only have rooms for five. Sofa bed... More 

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1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 11, 2015

We stayed at this hotel April 8th-10th! It was awesome! I must say I wasnt expecting much for some reason :-/ but from the time we walked in to the time we walked out everything was great! There was no wait to check in....it took less then 5 mins! Of course my child needed a cookie lol.......the room was very... More 

Was this review helpful? Yes 1
Atlanta, Georgia
2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed April 10, 2015

I am a long time loyal Marriott customer and have stayed at many Marriott properties over the last 20 years. To be fair, this hotel is clean and conveniently located. However, after staying at this Fairfield, I must say that I am no longer a loyal customer. The customer service was marginal at best. I wasn’t even able to get... More 

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OrlandoOcoeeHotels, General Manager at Fairfield Inn & Suites Orlando Ocoee, responded to this review

Thank you for staying at the Fairfield Inn & Suites, Ocoee, FL and taking the time to write a review sharing your experiences and concerns. I'm sorry to learn that the customer service that you received at our property was marginal. That certainly isn't the norm here, as we pride ourselves on making sure that our guests are made to... More 

Washington DC, District of Columbia
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 24, 2015

I made a reservation five months before my check-in date and arrived to find out that the front desk staff had canceled my reservation and sold my room to someone else only an hour before I checked in without talking to me. Apparently there was a guest with the same last name as me, and the front desk staff informed... More 

Was this review helpful? Yes 1
OrlandoOcoeeHotels, General Manager at Fairfield Inn & Suites Orlando Ocoee, responded to this review

Thank you for staying at Fairfield Inn & Suites, Ocoee, FL and taking the time to write a review. I'm sorry to hear that your stay with us was less than satisfactory. I would appreciate it greatly if you would contact me directly to discuss this incident in greater detail as I certainly wish to prevent this from occurring in... More 

Point Pleasant, New Jersey
Contributor
12 reviews 12 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed March 22, 2015

Based on the fact that this had previously been a Courtyard and was now a Fairfield Inn, I was a bit curious. I was in town to visit some family members and I had my parents in tow. The check-in process was incredibly easy and the staff at the front desk was not only helpful, but incredibly warm. For all... More 

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Laguna Hills, California
1 review
2 of 5 stars Reviewed March 17, 2015

I have stayed approximately 1,000 nights in Marriott hotels. So I have had my fair share of experiences over the years. We stayed here for a family wedding. All relatives stayed next door at a different hotel while we chose this hotel due to our loyatly to Marriott brand. The expereince was very dissapointing. We had asked for a larger... More 

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OrlandoOcoeeHotels, General Manager at Fairfield Inn & Suites Orlando Ocoee, responded to this review

Thank you for staying at Fairfield Inn & Suites, Ocoee, FL and taking the time to write a review sharing your experiences and concerns. I'm truly sorry to hear your stay was less than pleasant. I have revisited this issue with my entire Team and am working diligently to ensure this was an isolated incident that does not occur again.... More 

Fairfax, California
Senior Reviewer
9 reviews 9 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed February 18, 2015

Just came back home after a week's stay at this hotel. Actually, was already feeling like at home there. The staff has done an awesome job taking care of all our needs. The free breakfast menu is very good, the rooms are spacious and they receive all our mail packages and make sure we ge them. I recomend this hotel.

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