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All 36 Ocala hotels

Hilton Ocala

3.5 of 5 Hotel   |   3600 Southwest 36th Avenue, Ocala, FL 34474-4474
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Ranked #8 of 36 Hotels in Ocala
Certificate of Excellence 2014
GreenLeadersGold level
A recent review
3 of 5 stars reviewed yesterday
Chantcha1 Atlanta, Georgia
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570 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Atlanta, Georgia
Contributor
11 reviews 11 reviews
3 of 5 stars Reviewed yesterday NEW

We have stayed here on two different occasions for an overnight from GA to S. FL. Without going into much detail, there was a mixup with our pet fee payment at the front desk. The staff member(s) seemed almost unwilling to help us look for how to correctly apply the fee. The matter was resolved. Our room was clean but... More

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Miami, Florida
Senior Contributor
25 reviews 25 reviews
20 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed yesterday NEW

This was our second time staying at the Hilton Ocala. It's a decent hotel. The rooms are nice and clean. The staff is friendly and attentive. The best part, of course, is the star of the hotel: Buddy the Horse (a beautiful Clydesdale). As HHonors Diamond Members, the only thing that I was disappointed about was that we weren't given... More

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Greenwood, Indiana
Contributor
19 reviews 19 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 days ago NEW

We stopped here on the way to the Southern Gulf Coast. 9th floor lounge and Maxi were fantastic for breakfast. If they didn't have what you needed she was willing to go extra mile. Didn't have a chance to go to pool due to rain, but it looked great and there was live music in bar.

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HiltonOcalaGM, General Manager at Hilton Ocala, responded to this review

Thank you for discovering our hotel and for your wonderful feedback. Fabulous that you enjoyed our Executive Lounge and our offerings, as well as Maxi's efforts and service. We look forward to your next visit when you have more time and you can explore more of what makes our hotel so unique and special. More

Longwood, Florida
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

We have stayed at this hotel for the past 8 years. It used to be nice but now the rooms are old, dirty, moldy, and stink. When we bring our dog we are always hassled about a "pet floor" even though we are diamond members and they typically stick is on the 3rd floor. They tell us it's the pet... More

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HiltonOcalaGM, General Manager at Hilton Ocala, responded to this review

Thank-you for your valuable feedback and we truly appreciate your loyalty to Hilton as one of our Elite Members.We appreciate your recognition of Maxi and do apologize that we did not exceed your expectations as we have in the past. We just recently enhanced our breakfast offerings in the Executive Lounge mirroring the quality and quantity of the items served... More

Williston, Florida
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Karin made our 25 anniversary awesome. i asked for early check in to decorate the room to make it special for my hard working husband who is an over the road trucker that works so hard for his family. she went above and beyond to make it special by upgrading us to the presidential suite omg that was such a... More

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HiltonOcalaGM, General Manager at Hilton Ocala, responded to this review

Than-you for your fabulous review. It is wonderful that you found our hotel exceeded your expectations on all levels. Karin is a wonderful associate and we are happy to hear that she went above and beyond to recognize your special day. We will celebrate Karin's efforts with our team and look forward to being of service in the near future. More

Boca Raton, Florida
Top Contributor
506 reviews 506 reviews
35 hotel reviews
225 helpful votes 225 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Although somewhat faded, still terrific place to stay in Ocala. Horse country theme, nice lobby & bar, restaurant among top restaurants in Ocala, always great service. Rooms only average, but clean & comfy & quiet.

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HiltonOcalaGM, General Manager at Hilton Ocala, responded to this review

Thank-you for your loyalty and your wonderful comments. We are happy that you enjoyed your stay. You will be happy to know that we have a number on enhancements planned for our property in the near future, new fitness center, enhanced business center as well as additional upgrades to our rooms and services to better service our guests. We look... More

1 review
5 of 5 stars Reviewed 1 week ago NEW via mobile

Debra and Shannon and the rest of the bar group do a great job! They remember regulars and treat everyone with great personal service. The environment they great is fun, personal and yet professional. Be sure to stop in and see them!

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HiltonOcalaGM, General Manager at Hilton Ocala, responded to this review

As a full service hotel we have the opportunity to have an awesome full service bar to service our guests.Thank-you for your wonderful comments about Debra and Shannon and the rest of our bar staff. They do a fabulous job and are very passionate about being of service to you. They are a high energy group and great to hear... More

Delray Beach, Florida
Senior Reviewer
7 reviews 7 reviews
4 of 5 stars Reviewed 1 week ago

If a good cup of coffee is your favorite thing first thing in the morning, this should not be your choice hotel. I bring my Kuerig with me and my own Starbucks morning blend. But drinking my coffee and gazing out the window I can see the horses out in the paddock. The view is spectacular! We are in horse... More

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HiltonOcalaGM, General Manager at Hilton Ocala, responded to this review

Thank-you for your fabulous comments about our hotel, our staff and your experience with our delicious Sunday Brunch. We do have a spectacular property with acres of grounds and our own resident horse, Buddy, for your enjoyment. We look forward to your next stay with us and I will be happy to personally pick you up a cup of Starbucks.... More

Longwood, Florida
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The room was great and very clean. We stayed in the Suite with the sofa and the balcony. Loved the location of the room. The hotel was very quiet. The people were all so friendly and willing to help us any way they could. Sherry at the restaurant who was our waitress just really made us feel right at home.... More

Was this review helpful? Yes 1
HiltonOcalaGM, General Manager at Hilton Ocala, responded to this review

Thank-you for your wonderful review and for discovering our hotel. Fabulous that you were able to take advantage of all of our full service amenities and that our staff, particularly Sherry and Joseph exceeded your expectations. We look forward to being of service in the future and hopefully we will see you soon. More

ocala, United States
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

we were there for a fall council, the luncheon the soup was cold the potato was not done. the steak sandwich the nitght before was very good, but the breaksfast was cold and the food for the convention was not up to par.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
HiltonOcalaGM, General Manager at Hilton Ocala, responded to this review

Thank-you for your feedback and I apologize for the inconsistency you encountered with our culinary offerings. I have discussed your feedback with our restaurant, banquet and culinary team and they will ensure in the future that we monitor and adjust temperatures accordingly particularly in our buffet area. We look forward to being of service the next time you visit Ocala More

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Additional Information about Hilton Ocala

Address: 3600 Southwest 36th Avenue, Ocala, FL 34474-4474
Phone Number:
Location: United States > Florida > Central Florida > Ocala
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Ocala 3.5*
Number of rooms: 197
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Also Known As:
Hilton Ocala Hotel Ocala
Hilton Hotel Ocala
Ocala Hilton Hotel

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