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Hilton Ocala

3.5 of 5 3600 Southwest 36th Avenue, Ocala, FL 34474-4474
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Certificate of Excellence 2014
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Hilton Ocala
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Hilton Ocala
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628 reviews from our community

Traveler rating
    335
    159
    82
    28
    24
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121
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Huntsville, Alabama
2 reviews
5 of 5 stars Reviewed yesterday NEW

We were treated wonderfully when we stayed with them. My Dad had just passed away, and they took such good care of us during such a difficult time. Our room was clean, and nice. The bed was so comfy, and the staff really made sure we had what we needed, asked how we were when they saw us. It was... More 

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Jacksonville, Florida
2 reviews
5 of 5 stars Reviewed yesterday NEW

We recently spent one night at the Ocala Hilton and all it took was one young gentleman to make our stay nothing less than great. Kevin Vega greeted us downstairs in the lobby as we exited the elevator and this young man was a true ambassador for the property. We were waiting for another couple to arrive and Kevin informed... More 

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Tinton Falls, New Jersey
Top Contributor
65 reviews 65 reviews
20 hotel reviews
52 helpful votes 52 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Stayed one night in one of the suites and immediately started looking for another hotel for the rest of my stay. I don't mind paying for quality rooms, but I do expect quality rooms. This wasn't it. From flooded floors to stained carpet, my nearly $300 could have been spent elsewhere for much better! Very disappointed!

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HiltonOcalaGM, General Manager at Hilton Ocala, responded to this review

Thank-you for your valuable feedback and we are dissapointed that we did not exceed your expectations on this visit. We would love the opportunity to regain your confidence and please reach out to me to discuss your recent stay and anything we can do to ensure your complete satisfaction on your next visit to Ocala. I would like to ensure... More 

Saint Charles, Missouri
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

Location and service was excellent. Location was right off the highway and easy to get to. Max Zapata was our waiter, he took very good care of us and handled a last minute vegetarian entree seamlessly. I couldn't have asked for a better experience!

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HiltonOcalaGM, General Manager at Hilton Ocala, responded to this review

Thank-you for discovering our hotel and for hosting your business luncheon here in our meeting and event space. Thank-you also for your recognition of Max and we will ensure we recognize Max for his efforts in exceeding your expectations. We hope to be of service in the near future for your event and meeting needs. More 

Miami, Florida
1 review
5 of 5 stars Reviewed 4 days ago NEW

Maxi on the 9th floor was the best EVER !!!!! She made us feel at home. Always with a smile on her face. It will be nice to have someone like her in every hotel. We loved the evening snacks and cookies

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HiltonOcalaGM, General Manager at Hilton Ocala, responded to this review

Thank-you for your excellent review and your recognition of our Executive Lounge services.I look forward to celebrating your recognition with Maxi and our team and we hope to be of service to you in the near future. More 

1 review
5 of 5 stars Reviewed 5 days ago NEW

These people were the best. I wasn't sure what I wanted to drink but David suggested a Manhattan which I had never had before. The drink was great and I followed it up with an expertly prepared old fashioned. The next week Debra hooked me up with a solid rum and coke then a Washington apple. Both were friendly and... More 

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HiltonOcalaGM, General Manager at Hilton Ocala, responded to this review

Thank-you for your review. We truly appreciate your feedback and the accolades that you have shared about our bartender service and the quality of our drink preparations. I will be happy to share your comments with our team members and celebrate your comments with them. We hope to see you again soon. More 

Chicago
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW via mobile

Maxi brought a personal touch to our stay and made us feel at home. Her bubbly personality energized us during our weary travel! We loved the breakfast in the Thoroughbred Lounge and especially loved the evening snacks and cookies! We wanted to put our vote in for a small waffle maker to make the experience complete.

Was this review helpful? Yes
HiltonOcalaGM, General Manager at Hilton Ocala, responded to this review

Thank-you for your review and your wonderful feedback about our Executive Lounge and of course Maxi. As a full service hotel it is unique to our property and it is fabulous that you had a chance to enjoy it during your recent stay. The chef has worked at elevating our offerings in the lounge and it is great to hear... More 

2 reviews
5 of 5 stars Reviewed 1 week ago

Enjoyed our stay. No problems whatsoever. The Hilton had horses in the rear. It was great. The unique features were a great plus of this trip. Feeding the horses made the day. Will stay here again if we ever pass the way.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
HiltonOcalaGM, General Manager at Hilton Ocala, responded to this review

Thank-you for your review and it is fabulous the hear that you had a enjoyable stay with us. We do have a unique venue with great amenities and property to enjoy. Wonderful that you discovered Buddy and his friends in the back paddock. We look forward to being of service in the near future. More 

Sebring, Florida
Contributor
15 reviews 15 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

The Florida District Governors meeting held recently at the Ocala Hilton was very enjoyable - just wish I'd had time to use the pool and enjoy the lush grounds. The best part was the cheerfulness of Maxi, the hostess that serviced the executive lounge. We were able to have great food for breakfast and even made it back for the... More 

Was this review helpful? Yes
HiltonOcalaGM, General Manager at Hilton Ocala, responded to this review

Thank-you for your favorable review and we truly appreciate The Florida District Governors confidence in choosing our hotel for your conference. I will also share your accolades with Maxi in our 9th floor Executive lounge. She does make it a special place for our guests and we truly enjoy your recognition of her service. We do look forward to being... More 

Melbourne, Florida, United States
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

I recently stayed at the Ocala Hilton while on business in Ocala, Florida. I have the opportunity and pleasure to use the Executive Lounge. The host for the lounge was an outgoing and very professional lady named Maxi. She made everyone feel at home with her personal welcome and attention to our needs/wants. The prices for drinks were much less... More 

Was this review helpful? Yes
HiltonOcalaGM, General Manager at Hilton Ocala, responded to this review

Thank-you for choosing our hotel for your recent stay while on business here in Ocala. Wonderful that you had the opportunity to enjoy our Executive Lounge and that Maxi exceeded your expectations. Thank-you also for your valuable feedback on our offerings in the lounge and we look forward to being of service in the future when your travels bring you... More 

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Additional Information about Hilton Ocala

Address: 3600 Southwest 36th Avenue, Ocala, FL 34474-4474
Phone Number:
Location: United States > Florida > Central Florida > Ocala
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Ocala 3.5*
Number of rooms: 197
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Also Known As:
Hilton Ocala Hotel Ocala
Hilton Hotel Ocala
Ocala Hilton Hotel
Hotel Style:
#1 Green Hotel in Ocala
#6 Business Hotel in Ocala
#7 Family Hotel in Ocala
#7 Romantic Hotel in Ocala

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