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Hilton Ocala

#7 of 36 Hotels in Ocala
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3600 Southwest 36th Avenue, Ocala, FL 34474-4474
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Best prices for: 1 room 1 guest
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Hilton Ocala
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Hilton Ocala
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777 reviews from our community

Traveler rating
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    188
    88
    33
    25
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154
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Ontario, Canada
1 review
5 of 5 stars Reviewed yesterday NEW

Hilton of Ocala is a great and beautiful hotel . The food was delicious. Hilton had great service and WiFi . The service was great . Ruth was a great person. She helped me with the air conditioning . My hair dryer didn't work and Ruth got me a new one as soon as possible . Staying at Hilton of... More 

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Cocoa Beach, Florida
1 review
4 of 5 stars Reviewed 4 days ago NEW

Arrived late evening after driving in pouring rain for too many hours. Next morning Housekeeper Celestina was most wonderful in providing me with much needed extra towels and room air freshener. Celestina made my day much brighter especially as I was coming from my mother's funeral. Thank you Celestina! Keep up the good customer service!

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HiltonOcalaGM, General Manager at Hilton Ocala, responded to this review

Thank-you for your review and comments about Celestina. I look forward to sharing your comments and she will be happy to hear that she helped brighten your day based on your circumstance. Hopefully we will see you again when your travels bring you back to Ocala. More 

Tampa, Florida
1 review
5 of 5 stars Reviewed 5 days ago NEW

We stayed at the Hilton Ocala, Saturday and Sunday night to see the Monster Jam show at Bubba Raceway, which is about 15 minute drive from the hotel. We live locally, little over an hour away, traveling with 3 and 5 year old. There is a big horse (small by Clydesdale standards though) living on the property. His name is... More 

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HiltonOcalaGM, General Manager at Hilton Ocala, responded to this review

Thank-you for discovering our hotel and it is fabulous to hear that you had the opportunity to enjoy many of our amenities during your visit. Buddy is a wonderful part of our hotel and it will make him and his friends happy to hear that they contributed to your experience. I will have a chat with him today to let... More 

1 review
5 of 5 stars Reviewed 6 days ago NEW via mobile

We had Lexy help us book a beautiful room with a beautiful view right in the heart of horse country to get away for the weekend. We're a recently married couple that hasn't been able to have time alone with our crazy work schedules and everyday life. She made sure the accommodations were to our liking and everything my wife... More 

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HiltonOcalaGM, General Manager at Hilton Ocala, responded to this review

Thank-you for your review and we are happy to hear that Lexy exceeded your expectations from start to finish. Wonderful that you had the time to get away and experience our hotel. We hope to see more of you in the future when you visit Ocala for a night away or dinner and a cocktail in our hotel. More 

galena
Reviewer
3 reviews 3 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

From the time I walked in, the ladies at the desk treated me like close family. I found myself laughing with Julie and Karin within moments of checking in. When you feel like the people behind the counter don't care, it shows and makes an impact. The same goes for when they do care. My husband and I rarely take... More 

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Ocala, Florida
1 review
4 of 5 stars Reviewed 1 week ago

The staff did a wonderful job in fulfing our needs. My server name was Lucretia . The food was served banquet style where everyone served themselves. The was plenty space for dancing. There was a live one man band ,which was very good. It was a very pleasant evening.

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HiltonOcalaGM, General Manager at Hilton Ocala, responded to this review

Thank-you for your review and commenst on the event you attended at our hotel. I will be happy to share your comments with our team and let Lucretia know that she made your experience memorable. We look forward to being of service in the near future. More 

2 reviews
2 of 5 stars Reviewed 1 week ago via mobile

This is my favorite place to stay in Ocala. I stay here a few times a year. I was here for six nights and was pleased the entire time until the last day. I have never stayed at a hotel where housekeeping just didn't visit the room. Upon returning to my room at 10:00 PM I had to go back... More 

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HiltonOcalaGM, General Manager at Hilton Ocala, responded to this review

Thank-you that you have chosen us as your favorite place to stay in Ocala. Wonderful to hear that you were pleased during your stay, however I would like to apologize for the lack of housekeeping service on your last evening with us. I will ensure that I personally speak to our team to understand why this occured as it is... More 

Odessa, Florida
Reviewer
5 reviews 5 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 1 week ago

We were disappointed in the quality of this hotel. We stayed 2 nights in Mid March when we were in town for a family members funeral service. The rooms are in need of updating. There was insufficient light in the bathroom, along with the vent fan that barely worked.There was a makeup light but it was too hot in there... More 

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HiltonOcalaGM, General Manager at Hilton Ocala, responded to this review

Thank-you for your review and valuable feedback. I would like to apologize that we did not meet your expectations on this stay and I would like to ensure you that we will address your feedback internally that we may improve our processes and services to you. We hope that you will give us the opportunity in the future to regain... More 

Oley, Pennsylvania
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We were in Ocala for the Live Oak Invitational at Chester Webers Live Oak Farm. The motel staff was very friendly and accomodating. Debra at the lounge bar was exceptional! She was very observant and noticed quickly when we arrived and anticipated what are needs were almost before we did. Excellent staff!

Was this review helpful? Yes 1
HiltonOcalaGM, General Manager at Hilton Ocala, responded to this review

Wonderful that you had the time to visit Ocala during an exciting time, Live Oak International. Thank-you for the comments on our staff and services. Our staff is very passionate about providing elevated services in a full service environment and that does differentiate us in the market. We hope to be of service on your next visit to Ocala. More 

Lititz, Pennsylvania
Senior Contributor
27 reviews 27 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago

Our favorite Bartender ,Greg is amazing! He not only provides the best service and drinks but keeps us informed about happenings at HIlton! We can count on him for menu suggestions. We are actually locals who visited overnight as well. The staff is consistenlty professional and efficient.

Was this review helpful? Yes 1
HiltonOcalaGM, General Manager at Hilton Ocala, responded to this review

We love to hear that our local friends visit us regularly and spend time with us. Thank-you for staying with us also and we hope you continue to enjoy our bar and Greg's services in the future. More 

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