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All 36 Ocala hotels

Country Inn & Suites Ocala

2.5 of 5 Hotel   |   3720 SW College Road, Ocala, FL 34474
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Ranked #20 of 36 Hotels in Ocala
A recent review
3 of 5 stars reviewed 2 weeks ago
Julia M
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129 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We arrived at this property for our final over night of a 2 week trip. The room and the facility were fine after waiting over 10 minutes with another customer for the front desk clerk to come back. We rang the phone until we could not stand the noise and she still was away. Bad start but after that it... More

Was this review helpful? Yes
GMOcalaFL, Manager at Country Inn & Suites Ocala, responded to this review

It means a lot to hear from guests who are satisfied with all of our services and amenities. However, I also want to apologize for the noises that you encountered. We hope that everything turned out all right and we are looking forward to seeing you again! More

Dundee, Florida
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed 3 weeks ago

The Ocala Country Inn and Suites is an average hotel. Rates are average for the area, but a little high for the amenities. It's sort of difficult to get in and out of their parking lot too. Internet is slow!! I ended up using my data on my phone rather than wait for the wireless internet to connect, I can... More

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
GMOcalaFL, Manager at Country Inn & Suites Ocala, responded to this review

Thank you for taking the time to complete our survey and share your experience! We appreciate that you have taken the time to let us know how you perceived our accommodations. We hope that you were satisfied with the hospitality of our staff and the convenience of our amenities and we hope to see you again soon. More

Wildwood, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

Everyone was very accommodating and polite when they spoke with us. The bed was comfortable. Everything seemed mostly clean (there was a candy wrapper behind the nightstand that wasn't ours). The Jacuzzi in the room we selected was nice, and the layout was wonderful. Perfect for a romantic getaway (especially considering the price)

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
GMOcalaFL, Manager at Country Inn & Suites Ocala, responded to this review

It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area! More

Sanibel Island, Florida
Top Contributor
120 reviews 120 reviews
15 hotel reviews
41 helpful votes 41 helpful votes
1 of 5 stars Reviewed September 13, 2014

Carolyn at the front desk (apparently the manager) has zero customer service ability and a very bad attitude. Room is crap, room smells like mold, AC does not work in hall way and toilet in room really not working. According to Carolyn there is no one else working in the hotel except her..no housekeeping...no maintenance. She will not switch my... More

Was this review helpful? Yes 1
havenoluck, General Manager at Country Inn & Suites Ocala, responded to this review

I very much regret the negative experience you had while staying at our hotel. Please accept my apologies. Unfortunaltey we were 100% sold out the evening of your stay with us, so Caroline was unable to move you to another room. Again, please accept my apologies and rest assured that I have personally inspected the room you stayed in and... More

1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed September 12, 2014 via mobile

I staied there for a few days i stay in room 403 with my daughter the room was clean ,but the only problem that we have was the housekeeper timberly knock on our door to clean we told her come back later we tried to hurry up to check out and i forgot my daughters shirt inside the shirt was... More

Was this review helpful? Yes 3
GMOcalaFL, Manager at Country Inn & Suites Ocala, responded to this review

Please accept our sincerest apologies for the housekeeping issues that you encountered during your stay in our hotel. I am so sorry to hear that you did not feel safe during your most recent stay with us, and I want to assure you that we take the security of our guests. Know that your voice is of tremendous importance to... More

Tampa, Florida
Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed September 2, 2014

The hotel was kind of okay. The problem was the pool with way too much chlorine to the point that my swimsuit got damaged. The staff was not really helpful. I guess it's okay for one night just to rest.

Was this review helpful? Yes 1
GMOcalaFL, Manager at Country Inn & Suites Ocala, responded to this review

I am glad that you found our accommodations to be a good value for the rate. However, I wish that your expectations had been exceeded in comfort, convenience, and quality amenities. Thank you for bringing this matter to our attention so that we can make sure no future guest experiences the same inconvenience. More

Palmetto Bay, United States
1 review
5 of 5 stars Reviewed August 5, 2014

Was in town for a family reunion in Williston and needed a hotel close to there but in Ocala so see my Daughter in Law's Dad. This hotel was in the right location for us. Really great staff and nice accomidations for the money. Breakfast bar was nice and the location was just where we needed it to be. Easy... More

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
GMOcalaFL, Guest Relations Manager at Country Inn & Suites Ocala, responded to this review

Thank you so much for choosing to stay with us during your family visit. It is so wonderful to know that you enjoyed your stay and found our staff to be so friendly and accommodating. We hope to see you back very soon! More

Greer, South Carolina
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 4, 2014

Great hotel just off I-75, with plenty of food options, for families traveling on vacation. The staff was excellent, rate was great, and the breakfast was great for kids. The suites was clean, well set up and a steal at under $100 for the night. The indoor pool looked well kept.

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
GMOcala_34474, Guest Relations Manager at Country Inn & Suites Ocala, responded to this review

Thank you so much for sharing your experience! I am so glad to hear that you enjoyed such a pleasant stay and we look forward to seeing you again, soon! More

Bradenton, Florida
2 reviews
4 of 5 stars Reviewed July 29, 2014

We just spent two nights here and totally enjoyed our stay. The staff was friendly and the room was clean when we arrived. The only issue was housekeeping forgot to clean our room the second day. This was not a problem, all we needed was more coffee and cups which we were able to get at the front desk. Also,... More

Was this review helpful? Yes
GMOcala_34474, Guest Relations Manager at Country Inn & Suites Ocala, responded to this review

Thank you so much for sharing the pros and cons of your visit! I am sorry for the inconveniences of the vending machine and housekeeping issues that you encountered, though I am glad that you were able to obtain everything that you needed from our staff. We hope to see you again soon. More

Pooler, Georgia
1 review
4 of 5 stars Reviewed July 29, 2014

The overall hotel stay was ok. The staff was courteous, friendly and professional. However this is a pet friendly hotel and someone traveling with me has allergies and we were not informed prior to checking in of this.

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
GMOcala_34474, Guest Relations Manager at Country Inn & Suites Ocala, responded to this review

I am so sorry for the miscommunication regarding our pet policy! I hope that your friend's sleep was not too much disturbed by the neighboring animals. Thank you for sharing your experience. We hope to see you again soon! More

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Additional Information about Country Inn & Suites Ocala

Address: 3720 SW College Road, Ocala, FL 34474
Phone Number:
Location: United States > Florida > Central Florida > Ocala
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Country Inn & Suites Ocala 2.5*
Number of rooms: 59
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Also Known As:
Country Inn & Suites Ocala Hotel Ocala
Country Inn And Suites Ocala
Country Inn Ocala
Ocala Country Inn

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