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All 36 Ocala hotels

Country Inn & Suites Ocala

2.5 of 5 Hotel   |   3720 SW College Road, Ocala, FL 34474
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Ranked #20 of 36 hotels in Ocala
A recent review
5 of 5 stars Reviewed March 11, 2014
Brendanextdoor Plainwell, Michigan, United States
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108 people have reviewed this hotel

Traveler rating
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    17
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    14
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
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  • German first
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  • Any
English first
Plainwell, Michigan, United States
Senior Contributor
37 reviews 37 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed March 11, 2014

Our original Ocala hotel no longer offered suites so we found Country Inn and Suites. We had a suite with a king bedroom for mom and dad and a sofa sleeper in the living room for our son. We had the pool and hot tub to ourselves most days and for the exception of one, the staff was pleasant and... More

Was this review helpful? Yes
GMOcala_34474, Guest Relations Manager at Country Inn & Suites Ocala, responded to this review

Thank you for sharing with us about your recent experience at our Hotel. We are so glad to hear that you enjoyed your room as well as your time at the pool and hot tub. We appreciate your business and look forward to your next visit. More

Venetia
Senior Contributor
30 reviews 30 reviews
18 hotel reviews
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed February 23, 2014

Stayed for one night when we were racing at MX of Marion County. They didn't honor the rate published for mx-ers. Should have been $80 and I paid $115, which they said was a reduced rate. We had a basic room with two double beds, basic decor and basic breakfast included. Basically, I paid more for sub- par accommodations. There... More

Was this review helpful? Yes 1
CarlsonRezidor, Online, Customer Support at Country Inn & Suites Ocala, responded to this review

Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. We hope for another opportunity to exceed your expectations. If you would like to discuss your stay further, please contact Corporate Customer Care. More

Bradenton, Florida
Senior Contributor
26 reviews 26 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed February 13, 2014

Basically, the Country Inn & Suites Ocala was chosen for us. The staff was quite efficient and very pleasant. However, our room had dust in the bathroom...which translate to "not properly cleaned". I can say that if you have a pet, they accept pets. If you are not into pets, then this is not the hotel for you...or me. We... More

Was this review helpful? Yes
GMOcala_34474, Guest Relations Manager at Country Inn & Suites Ocala, responded to this review

It is certainly disheartening to hear that you were not completely satisfied however; we truly appreciate you sharing your feedback with us and others. We value your opinion as it is what helps us discover areas we can learn to improve upon. Thank you for sharing your positive remarks regarding our staff as well as out convenient location. We truly... More

New York City, New York
1 review
5 of 5 stars Reviewed February 11, 2014 via mobile

The staff was very nice,they always make us feel like home,i been there for the past couple years and is always the same girls,carolyn at the front desk ,renne in the kitchen the little one in housekeping she always make me laugh her name is flor and the head housekeeping is awesome dianna .keep girls doing your job the way... More

Was this review helpful? Yes
GMOcala_34474, Guest Relations Manager at Country Inn & Suites Ocala, responded to this review

Thank you so much for taking the time to write this wonderful review. It is the best compliment to receive this kind of praise for our staff. We will definitely continue to provide this level of service and thank you for being such a valued guest. More

Tampa, Florida
1 review
5 of 5 stars Reviewed February 11, 2014

everybody was really nice carolyn was excellent,the breakfast lady was so nice and kind renee,and the staff was great and the housekeeping supervisor was helping us and everything dianna the rooms was excellent nice and clean if i go back to ocala i will stay in there

Was this review helpful? Yes
GMOcala_34474, Guest Relations Manager at Country Inn & Suites Ocala, responded to this review

We are so delighted to hear this glowing review about your recent stay at our Hotel. We take great pride in provided quality customer service as well as the highest level of accommodations. It was a pleasure to serve you and we look forward to your next stay. More

Odenville, Alabama
1 review
2 of 5 stars Reviewed February 10, 2014

My family and I went to Ocala, Florida for a funeral. I booked the room through Expedia stating five adults and 2 children in my party. Country Inn & Suites by Carlson Ocala Family Suite with kitchenett was the result for my accommadation. I also went to the hotel official website and it also stated that the 2 room suite... More

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GMOcala_34474, Guest Relations Manager at Country Inn & Suites Ocala, responded to this review

We would like to apologize for the experience that you had during your stay. We know how frustrating it is to get to a place and find that what you have is different from what you expected. We definitely understand why you felt that way and it saddens us greatly that you as our guest did not get to feel... More

Chattanooga, Tennessee
Reviewer
5 reviews 5 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed December 29, 2013

We stopped over here on our way out of Orlando and found the property to be dated, but the staff was warm and friendly and the breakfast was good. A working-class atmosphere but perfectly serviceable for an overnighter. Beds only rate a 2.5/5 for comfort, but the rooms are a nice size and the furniture and appliances are complete and... More

Was this review helpful? Yes 2
GMOcala_34474, Guest Relations Manager at Country Inn & Suites Ocala, responded to this review

Thank you so much for your detailed observation, please know that we truly value guest feedbacks as it helps us to directly address certain matters that are deemed important to meet utmost satisfaction of our valued customers. We sincerely apologize if we have fallen short in giving you a comfortable experience to remember. Please know that we will strive harder... More

Pittsburgh, Pennsylvania
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed December 27, 2013

We stayed at this hotel for one night while visiting family on a recent vacation. Staff was friendly and helpful however this property was not up to Country Inn and Suites usual standards. The property was run down and looked shabby. The front lobby floored was scuffed and appeared dirty. I was disappointed in the appearance of the hotel. I... More

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GMOcala_34474, Guest Relations Manager at Country Inn & Suites Ocala, responded to this review

Thank you for making the effort to give us your constructive feedback. We truly appreciate all your insights on how we can better serve you. The notice you gave with regards to the friendly and helpful staff services is indeed heart-warming. Please know that we are committed to ensuring that we give nothing but the best experience to our guest,... More

Orlando, Florida
Top Contributor
110 reviews 110 reviews
6 hotel reviews
77 helpful votes 77 helpful votes
4 of 5 stars Reviewed December 21, 2013

FYI – I generally reserve potential rankings of 5 for upscale hotels where the quality of accommodations and service should be held to higher expectations. A 4 from me for budget hotels is a strong recommendation – however this one is offered with a few caveats. We wanted to travel further, but fatigue forced us to stop earlier than expected... More

Was this review helpful? Yes 1
GMOcala_34474, Guest Relations Manager at Country Inn & Suites Ocala, responded to this review

Thank you for giving us a chance to be aware of the things that we need to work on so that we may be able to meet your expectations satisfactorily. Please know that your constructive feedback will definitely be put into consideration as we gauge our overall performance. We are indeed thankful for the positive remarks that you mentioned pertaining... More

Hammond, Louisiana
Senior Contributor
29 reviews 29 reviews
11 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed December 20, 2013

We were only here for one night. Staff was friendly at our late check in, room was clean but did have a smokey smell. Free breakfast was very good (although it would have been nice if they refilled the eggs) and so was the coffee. It was also a great location right off I-75.

Was this review helpful? Yes
GMOcala_34474, Guest Relations Manager at Country Inn & Suites Ocala, responded to this review

Hearing wonderful reviews from our valuable guests motivates us to continually seek excellence. We couldn’t be more inspired to work harder than hard knowing that all our efforts have been well appreciated. We thank you for giving us an opportunity to show you our willingness to go above and beyond our call of duty to serve you well. It is... More

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Additional Information about Country Inn & Suites Ocala

Also Known As:
Country Inn And Suites Ocala
Country Inn & Suites Ocala Hotel Ocala
Country Inn & Suites Ocala Hotel
Country Inn Ocala
Ocala Country Inn
Address: 3720 SW College Road, Ocala, FL 34474
Phone Number:
Location: United States > Florida > Central Florida > Ocala
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #20 of 36 hotels in Ocala
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Country Inn & Suites Ocala 2.5*
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