We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Ramada Plaza Marco Polo Beach Resort

3.0 of 5
19201 Collins Avenue, North Miami Beach, FL 33160
Hotel website
Hotel deals
Hotel amenities
Special Offer
Stay 3, Save 20%
Ramada Plaza Marco Polo Beach Resort
Enter dates & see best prices*
Show Prices
*from our partners
Write a Review

717 reviews from our community

Traveler rating
    116
    146
    158
    124
    172
See reviews for
Families
180
 
Couples
150
 
Solo
28
 
Business
42
 
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Date Rating
miami
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed May 20, 2013 NEW

Is and old property. Checking process was ok, the fd staff were nice, valet parking was friendly and fast, pool area mmmm not good, overcrowded, old,and rundown and besides they are doing some repair work ,Bartender was slow but i guess is ok. Julio at check out was not friendly and a smile will be better. Summarizing: realistic I did... More

Was this review helpful? Yes
1 review
4 of 5 stars Reviewed May 19, 2013 NEW via mobile

This hotel is right on the beach and very close to Aventura Mall. The service is great. The housekeepers, especially Carla, were very attentive to our needs. Diego at the concierge was very helpful throughout our stay. We will definitely return!

Was this review helpful? Yes
Montreal, Canada
1 review
4 of 5 stars Reviewed May 18, 2013 NEW

We spent a week in this resort. The hotel was clean and presentable at the entrance. The hotel's concierge who are named: Diego, Junior & Carlos are very friendly and helpful. The room we stayed in was a 2 queen beds, with a kitchenette - side/front beach view. Floor & bathroom were a fair clean. Maybe a little renovation for... More

Was this review helpful? Yes
1 review
1 of 5 stars Reviewed May 16, 2013 NEW via mobile

The service Is terrible here! Forced advertisement it's a different story once you get here and check in! There's a 13 resort fee that covers nothing! They offer a "complimentary Breakfast" which only includes oatmeal, cereal and dry French toast You must pay for eggs bacon ect. (They dont say that) I paid for a king bed with a ocean... More

Was this review helpful? Yes
1 review
4 of 5 stars Reviewed May 15, 2013 NEW

We are staying at this hotel at this moment.It's our second time here. We love the location right on the beach.This place is a little bit old. The pool area looks nice with the palm threes, the food; specially the hamburgers are great!, the staff is friendly; specially Michael from  the pool/towel area was very friendly, efficient and helpful.It feels nice... More

Was this review helpful? Yes
New York City, New York
1 review
4 of 5 stars Reviewed May 13, 2013

I had a great time during my stay at the Ramada Plaza Marco Polo Beach Resort in Sunny Isles! We were there to spend a couple of days at a beautiful beach resort, and definitely this was a good choice. Amazing ocean view, clean rooms and the staff was very nice and attentive to us. The location is great, you... More

Was this review helpful? Yes
MarcoPoloBeachRes, Operations Manager at Ramada Plaza Marco Polo Beach Resort, responded to this review
May 14, 2013

Dear candei_13, Thank you for your recent review! We truly appreciate your time to write such positive feedback and share it with the TripAdvisor community! We look forward to the opportunity to hosting another stay for you in the future! Best regards, Pablo Martinez Operations Manager More

Miami
Top Contributor
130 reviews 130 reviews
14 hotel reviews
Reviews in 30 cities Reviews in 30 cities
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed May 13, 2013

I stayed at the Ramada Marco Polo this weekend, the Hotel offers a great location "Ocean Front" in North Miami Beach, the staff was very accommodating (Alex in the Pool deck was awesome!), the room was newly renovated, very clean, a beautiful view of the ocean and the noise of the waves were really good... I wanted to sleep with... More

Was this review helpful? Yes
MarcoPoloBeachRes, Operations Manager at Ramada Plaza Marco Polo Beach Resort, responded to this review
May 14, 2013

Dear Conejo, We are thrilled with your review! We truly appreciate your feedback and your honesty. We wish every guest would be able to experience what you did during your stay. Thank you for sharing this with the world! Best regards from Sunny Isles, Pablo Martinez Operations Manager More

Miami, Florida, United States
1 review
5 of 5 stars Reviewed May 11, 2013

Awesome place rooms are impeccable but the best part is the customer service. Thanks to Alex for all his help by the pool. Would definitely recommend this place to anyone. Can't wait to be back for Memorial Day weekend.

Was this review helpful? Yes
MarcoPoloBeachRes, Operations Manager at Ramada Plaza Marco Polo Beach Resort, responded to this review
May 14, 2013

Dear Gabriela V, It's great to receive your feedback and your mention of Alex, one of our Pool Staff members! We'll make sure to give him your kudos. Best regards from Sunny isles, Pablo Martinez Operations Manager More

Sunny Isles
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 9, 2013

Fantastic location, the best you can get for the money you pay! Highly recommend to choose this hotel for you vacation. Even though I read some bad comments regarding the staff, my experience was very good, people are nice and doing their best to help you with everything you ask, specially beach worker Diego. I loved the view from the... More

Was this review helpful? Yes 1
MarcoPoloBeachRes, Operations Manager at Ramada Plaza Marco Polo Beach Resort, responded to this review
May 14, 2013

Dear LuciaSunnyIsles, Thank you very much for your recent review! We love to hear such positive feedback and to hear from REPEATED guests! THANK YOU! Pablo Martinez Operations Manager More

Miami Beach, Florida
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 7, 2013 via mobile

Lobby was nice but simple. Since I was on the second floor, it was quicker to take stairs than wail for elevator. The vies if the ocean was great and the room was very nice. I did have issues with the the running water in toilet and sink drain.It took 4 calls to get it repaired.

Was this review helpful? Yes
MarcoPoloBeachRes, Operations Manager at Ramada Plaza Marco Polo Beach Resort, responded to this review
May 14, 2013

Dear stat331, Thank you for your review and for letting the world know about the great Ocean Views the Ramada Plaza Marco POlo Beach Resort has! We do look forward to hosting another stay, please contact us directly! Best regards, Pablo Martinez Operations Manager More

Newport Beachside Hotel and Resort
Great value on a similar hotel
Sunny Isles Beach, FL
3.5 of 5 stars 1,627 Reviews
Show Prices
Still looking for a hotel?
Highly rated hotels in or near North Miami Beach
Family-friendly
Grand Beach Hotel
Grand Beach Hotel 4.0 of 5 stars 1,605 reviews
Romantic
Loews Miami Beach Hotel
Loews Miami Beach Hotel 4.0 of 5 stars 2,077 reviews
Luxury
The Angler\
The Angler's Boutique Resort 4.5 of 5 stars 964 reviews
Good for business
Crowne Plaza Hollywood Beach
Crowne Plaza Hollywood Beach 4.0 of 5 stars 812 reviews
Show Prices ABS:HotelCheckRates-d1200086?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d256986?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d649833?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d217356?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Also consider these accommodations in or near North Miami Beach
Newport Beachside Hotel and Reso... 3.5 of 5 stars 1,627 reviews Acqualina Resort & Spa on the Be... 4.5 of 5 stars 320 reviews Sole on the Ocean 4.0 of 5 stars 625 reviews Trump International Beach Resort 4.0 of 5 stars 801 reviews
Show Prices ABS:HotelCheckRates-d85147?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d498918?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d1213843?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d85093?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
View all 5 hotels in North Miami Beach, ranked by popularity

Been to Ramada Plaza Marco Polo Beach Resort? Share your experiences!

Write a Review Add Photos Add Videos

Hotel Summarization (Beta)

What travelers say

  • Continental breakfast(7)
  • Valet parking(5)
  • Sunny Isles(5)
  • Will NEVER stay(5)
  • Friendly and helpful(4)
  • Very clean(3)
  • CUSTOMER SERVICE(3)
  • Aventura mall(3)

Additional Information about Ramada Plaza Marco Polo Beach Resort

Address: 19201 Collins Avenue, North Miami Beach, FL 33160
Phone Number:
Region: United States > Florida > North Miami Beach
Amenities:
Bar/Lounge Beach Business Center Fitness Center Free Breakfast Kitchenette Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 5 hotels in North Miami Beach
Price Range: $$
Hotel Class:3 star (3*)
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Wyndham, Orbitz, Otel, BookIt.com, Priceline and Travelocity so you can book your Ramada Plaza Marco Polo Beach Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Ramada Plaza Marco Polo Beach Hotel North Miami Beach
Ramada Plaza Marco Polo Beach Hotel
Ramada Miami Beach
Ramada Marco Polo

Owners: What's your side of the story?

If you own or manage Ramada Plaza Marco Polo Beach Resort, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Ramada Plaza Marco Polo Beach Resort
Enter dates & see best prices* (from our partners)
Show Prices