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BEST WESTERN PLUS Windsor Inn

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12210 Biscayne Boulevard, Bal Harbour Area, North Miami, FL 33181-2714
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1 room 1 guest
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BEST WESTERN PLUS Windsor Inn
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501 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (45)
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  • All months
    (501)
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    (137)
  • Jun-Aug only
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  • Sep-Nov only
    (92)
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Pueblo, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW

Too expensive. Rates are way to high. Many other options in the area to choose from. Poor Service. Hotel needs better customer service. Customer service does not even attempt to save you money by asking if you have a military ID to obtain more savings.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Washington Dc, District Of Columbia, Usa
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Overall the hotel is very nice, good central location, close to everything. Rooms - though small - are comfortably appointed and clean with refrigerator and microwave, and the staff is very friendly. I was able to ride a bike to the beach everyday (about 3 miles). Though on Biscayne Blvd, the interior of the room was pretty quiet.

Review collected in partnership with Best Western

Was this review helpful? Yes
Easton, Pennsylvania
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Great stay. comfortable, clean room with a nice view of the pool. Friendly and helpful front desk. Easy check in/out and plenty of secure parking. Beautiful pool and convenient exercise room. Would definitely recommend.

Was this review helpful? Yes 1
Fort Lauderdale, Florida
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Came for a weekend getaway I was impressed with my greetings upon arrival.the swimming pool was clean each time I went down. The housekeeping staff was very efficient and friendly. My departure was smooth and easy. I recommend anyone near and far to stay at this Best Western.

Was this review helpful? Yes 2
B W, Guest Relations Manager at BEST WESTERN PLUS Windsor Inn, responded to this review

Dear Mzbe2015, Thank you for taking the time to write this review. We are so happy to hear you had a pleasant stay, and sure we look forward to your return! We appreciate your kind words, and will share with our staff on our next meeting, Best regards, Tatiana Vidal Customer Service Best Western PLUS Windsor Inn. More 

Worcester, Massachusetts
Level Contributor
224 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 131 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Honestly, with TA 4 Stars, I expected something different. The staff was friendly, the room was clean, but the interior, furnitures, everything is kind of old and worn. The corridor floor was pretty dirty. We were happy that we did not spent too many days here and headed to the Keys the next day. 280 bucks for 2 days is... More 

Was this review helpful? Yes 1
B W, Guest Relations Manager at BEST WESTERN PLUS Windsor Inn, responded to this review

Dear KKBuddy, We were happy to learn you found our staff to be friendly and your room to be clean. We apologize if you were under the impression we were a 4 stars property, as we are not. We have however worked hard and have recently replaced our furniture throughout. As to the price point, we could not agree more,... More 

Brooklyn NY, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 29, 2015

First let's start off with how CLEAN this hotel was. You couldn't find a speck of dirt if you tried. The customer service at this hotel is totally amazing. Every employee stopped me to ask me how I was doing, how my stay was, if everything was alright with the room. Even Mike the maintenance man was super friendly. The... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 2
B W, Guest Relations Manager at BEST WESTERN PLUS Windsor Inn, responded to this review

Dear Caitlin W, Thank you so much for all of your kind words towards our property and staff members. We are elated you were able to enjoy your stay with us. We will make sure to share your review with Mike as well as our entire staff on our next meeting, We hope to see you again soon! Tatiana Vidal... More 

Level Contributor
86 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
3 of 5 stars Reviewed July 28, 2015

We had to stay here for a week due to home remodeling and pretty much had a good stay. The staff was very pleasant and accommodating; the rooms were cleaned very well everyday. However, the hotel rooms are very outdated. It felt like a nursing home or institution. The room AC unit was right next to the bed and there... More 

Was this review helpful? Yes
B W, Guest Relations Manager at BEST WESTERN PLUS Windsor Inn, responded to this review

Dear Foodiemia, Thank you letting us know how our property is doing. We are glad we were able to provide you a comfortable and clean accommodations while your house was being remodeled. I’m sorry you felt that our rooms were outdated, we have worked very hard to renovate all of our rooms as well as the lobby and outside of... More 

lynbrook, United States
1 review
4 of 5 stars Reviewed July 24, 2015

The hotel is very well-situated on Biscayne Blvd and close to all kinds of shopping/restaurants/beaches, etc.. The staff is extremely friendly and helpful and the lobby offered a ton of visitor guide information. The room was very clean and maintained daily, however i would recommend updating the armchairs in the rooms. While comfortable, they could use recovering. Overall, no complaints... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
B W, Guest Relations Manager at BEST WESTERN PLUS Windsor Inn, responded to this review

Dear Jean T, Thank you so much for taking the time to write such nice words about our property. We take pride in our customer service and we love to hear how our staff and property is doing. We will be sharing the recommendations regards the chairs with our housekeeping staff for a more throughout cleaning, as they are newer,... More 

Fort Lauderdale, Florida
Level Contributor
55 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed July 9, 2015

Hotel bem localizado, amplo, limpo, com um staff atencioso e simpático. Obrigada Pete, Tatiana e Frances. Well located, clean, pleasant, with a nice staff. Thanks Pete, Tatiana and Frances for being so kind! Will see you guys soon again!

Was this review helpful? Yes
B W, Guest Relations Manager at BEST WESTERN PLUS Windsor Inn, responded to this review

Dear Heloisa M, Thank you very much for staying with us and thank you for taking the time to share your experience. We are happy our staff made your stay one to remember. It was a pleasure and a privilege to serve you during this visit and we look forward to welcoming you back. Best regards, Tatiana Vidal Customer Service... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 3, 2015

The room and the hotel were very clean. It has a very nice location, very safe and quiet. The parking is very nice, it has a lot of stays and it's for free. Also, they have a very good cleanning service. We enjoy our stay and we definelty will choose this hotel in the future.

Was this review helpful? Yes 2
B W, Guest Relations Manager at BEST WESTERN PLUS Windsor Inn, responded to this review

Dear Mariena B, Thank you so much for choosing to stay with us and for such a nice review. I was really glad to read that you found our hotel clean, with friendly staff, with a good location and ample free parking. We look forward to your next stay with us. Tatiana Vidal Customer Service Best Western PLUS Windsor Inn More 

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