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BEST WESTERN PLUS Windsor Inn

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12210 Biscayne Boulevard, Bal Harbour Area, North Miami, FL 33181-2714
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BEST WESTERN PLUS Windsor Inn
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BEST WESTERN PLUS Windsor Inn
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422 reviews from our community

Traveler rating
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    179
    77
    18
    24
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162
105
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56
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
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schererville, United States
1 review
3 of 5 stars Reviewed 4 days ago NEW

I spent the night before returning home at Miami Best western. The shower wouldn't produce hot water and the staff wouldn't take care of the problem in any fashion. The room was over priced and the staff was poor.

Review collected in partnership with Best Western

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Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

completely remodeled hotel, good location next to a Whole Foods and a good pizza place across the street, the breakfast in the hotel restaurant was excellent! Front desk staff is friendly and professional. The pool area is a little oasis and very relaxing. Tough to find a better value in the area.

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2 reviews
5 of 5 stars Reviewed 1 week ago

We stayed last year at the Windsor Best Western before our cruise and chose to stay again this year. We arrived early before we were able to check in and they held our luggage and helped suggest restaurants for us to eat. The hotel was very nice and the staff was extremely helpful, cheerful and so pleasant. They made our... More 

Review collected in partnership with Best Western

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TX, United States
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel is in a great central location with access to major streets. Room was clean and appeared well kept, but slightly dated. Price was about double what it should have been for a comparable property and it was not because of a special event in the area. I stay anywhere from 175 to 200 nights a year in hotels... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 2
B W, Guest Relations Manager at BEST WESTERN PLUS Windsor Inn, responded to this review

Dear Darrell D, Thank you for taking the time to write this review. We are happy to know you found your accommodations to be clean and well kept. As far as location, we couldn’t agree more as we are pretty centrally located, and even though our prices seem to be a little high at times, again we are referring to... More 

San Juan, Puerto Rico
1 review
4 of 5 stars Reviewed 1 week ago

Nice hotel with large rooms. Great Customer Service. Rooms were clean, beds are very comfortable. I am definitely going to stay back. I Did not use the pool and the restaurant. There is a shopping mall in front with a Dennys.

Review collected in partnership with Best Western

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B W, Guest Relations Manager at BEST WESTERN PLUS Windsor Inn, responded to this review

Dear Limary L, We are so happy to hear you enjoyed your stay with us. We strive for superior customer satisfaction and we are glad to hear we are doing just that. We hope next time you stay with us you’ll have the chance to enjoy our pool and Florida’s beautiful sunshine. We hope to see you soon. Kindest regards,... More 

Kapaa, Hawaii
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Don;t stay in this hotel. Far too pricy and noting to do in the neighborhood. They don't even give you coffee for free and there is no breakfast. No water, apples or any healthy thing. Opposite the motel there is a Whole Food, but they are extremely expensive. The smelly smoke refreshes you motel room all day! San Sources is... More 

Review collected in partnership with Best Western

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B W, Guest Relations Manager at BEST WESTERN PLUS Windsor Inn, responded to this review

Dear San C, Thank you for writing a review of our property. I couldn’t stop myself from noticing you also had terrible reviews of the other 2 other hotels you stayed at, between the remarks of your dissatisfaction with their staff, to the price point to your standards. We pride ourselves of running a midrange reasonable priced hotel, obviously this... More 

Limbé, Nord, Haiti
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This is a nice motel. The Front Desk people were very friendly. Their was a couple of people in front of me in line who were lets just say they were the type of people who could never be pleased with anything kind of people but the front desk handled this very well. I have a Degree in the Hospitality... More 

Was this review helpful? Yes 1
B W, Guest Relations Manager at BEST WESTERN PLUS Windsor Inn, responded to this review

Dear Jason N, Thank you for taking the time to write this review. We are pleased you found our property to be clean and comfortable. We do try our best to take care of our guests indeed, and we are thrilled you took notice, especially with a degree in the hospitality field. Thank you again and we hope to see... More 

Sao Paulo, SP
Senior Contributor
37 reviews 37 reviews
18 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed February 21, 2015

The hotel is very well localized, closer to good stores for shopping. It is an old hotel, but clean and conformable. The best price for a good classification. Front desk folks are very helpfull. Parking is included.

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B W, Guest Relations Manager at BEST WESTERN PLUS Windsor Inn, responded to this review

Dear RicMiranda, Thank you very much for all of your kind words. We are glad to hear the location was ideal for your needs, and that you believe you paid a fair price for your accommodations. It was a pleasure to have you and your family stay with us. We waiting for your return! Best Regards, Tatiana Vidal Customer Service... More 

New Castle, United States
1 review
5 of 5 stars Reviewed February 14, 2015

We were made to feel at home from the minute we walked in the front door. The cleanliness and friendly was amazing. The rooms were good size and the bed was very comfortable. The staff was polite and greeted us every time we saw them.

Review collected in partnership with Best Western

Was this review helpful? Yes
B W, Guest Relations Manager at BEST WESTERN PLUS Windsor Inn, responded to this review

Dear Elaine R, Thank you so much for writing such a sweet review. We are elated to hear our hotel made you feel as if you were at home. We hope we get another opportunity to provide you with excellent service. Thank you once again, Tatiana Vidal Customer Service Best Western PLUS Windsor Inn More 

Pennsylvania
Top Contributor
53 reviews 53 reviews
6 hotel reviews
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed February 12, 2015

After a seven day cruise we stayed an additional three days in the Miami area. The Best Western appeared to be an older building that had been updated. The exterior and lobby area were very nice and the room appeared to have been recently completely updated. The hotel is located in a nice area where we felt safe walking around... More 

Was this review helpful? Yes 1
B W, Guest Relations Manager at BEST WESTERN PLUS Windsor Inn, responded to this review

Dear Traveler-from-USA, Thank you for writing such nice words. We always strive for excellence in our guest’s satisfaction. We hope to see you back in South Florida soon. Thank You again! Tatiana Vidal Customer Service Best Western PLUS Windsor Inn More 

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