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South Seas Island Resort

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5400 Plantation Road, Captiva Island, FL 33924
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4th Night Free
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South Seas Island Resort
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South Seas Island Resort
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2,092 reviews from our community

Traveler rating
    921
    575
    323
    166
    107
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1,093
534
8
81
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for South Seas Island Resort
See the most recent reviews
Davenport, Iowa
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed April 5, 2011

Cleanliness, amenities and hospitality at this resort are really lacking, especially considering the high price. The first beach condo had peanuts and candy stuck in the area rug, (and it was filthy underneath it too) burned out lightbulbs, a broken door lock, and drawers were too musty to put away clothes. But worst of all there was AN OLD CIGARETTE... More 

Was this review helpful? Yes 1
GMSouthSeas, Manager at South Seas Island Resort, responded to this review

Dear rayburnfam, Thank you for taking the time to speak with me on the phone and appropriately apologize. As I mentioned on the phone South Seas Island Resort has experienced the best March the property has ever seen with the highest occupancy levels and we had to bring in additional staff to cover the volume of guests. We were not... More 

Boston MA
Contributor
11 reviews 11 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed April 4, 2011

The rooms were clean and spacious, the bathrooms were huge. The set-up worked well for families. The view was nice, the pools were great, unfortunately the ocean was too cold to swim in while we were there. It is a HUGE resort, although they have a trolley service, it was good that we had a car. The walk to Starbucks... More 

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Hartford, Connecticut
1 review
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed April 4, 2011

Pictures of resort were realistic but the service was horrendous. Non-accomodating staff, inconsiderate and indifferent of customer needs or requests. The room was noisy, you heard everyone upstairs and to the side of you who used the bathrooms. You heard walking in the halls all hours of the night, you heard the trash compacters, people speaking under your window and... More 

Was this review helpful? Yes 6
Naperville
Contributor
17 reviews 17 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed April 2, 2011

You really can't beat the location. The resort location and the beach is what its all about. Overall, we had a real nice time at the beach. My 13 and 9 year old loved being able to hang out and swim. I guess given the price though, we expected a little friendlier service and a bit nicer amenities. We are... More 

Was this review helpful? Yes 1
Chicago, Illinois
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed April 2, 2011

I was surprised by the mediocrity of this resort given the price and the hype. Mostly I was surprised by the (lack of) service. Everything from room cleaning to speed of service at restaurants (which is key when you have a two year old) was pretty umimpressive. We stayed in a beach villa, which had nice views but was pretty... More 

Was this review helpful? Yes 1
GMSouthSeas, Manager at South Seas Island Resort, responded to this review

Dear MWtraveler11, Thank you for taking the time to share your candid comments of your visit to South Seas. We obviously dropped the ball not having the basics in your room at arrival and some of the service during your trip and I apologize for that. We regularly review units to ensure owners are maintaining our standards but it seems... More 

San Clemente, CA
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 2, 2011

SSIR is beautiful and you can tell that it has been recently remodeled! This was our first time there and we traveled with 3 familes with kids. I recommend renting a golf cart because it's a hassle to use your car and some places are a very long walking distance (for instance: pool area to Andy Rosse Lane or Starbucks).... More 

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Eau Claire, Wisconsin
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 31, 2011

Just returned from South Seas, and had a wonderful time! The property is absolutely beautiful, and the grounds are very well maintained. We traveled with another couple (and 4 teenage boys) and stayed in the tennis villas. One of the rooms was more updated than the other, but both were spacious, had fully-equipped kitchens, and beautiful views from our 3rd... More 

Was this review helpful? Yes 1
BostonMA
Senior Contributor
35 reviews 35 reviews
18 hotel reviews
121 helpful votes 121 helpful votes
4 of 5 stars Reviewed March 28, 2011

Before I went I read many many reviews on this site, so I was really not sure what to expect. I think now, looking back on it, the reviews both hurt and helped. I was disappointed in our view from the room since what I'd seen in others pictures were gorgeous views of the ocean! We had a view of... More 

Was this review helpful? Yes 5
Columbus, Ohio
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed March 27, 2011

We took a 6 night trip to the South Seas Island Resort. The best part of the resort is the many excellent activities that are all available on the resort. I think this would be a good choice for a family reunion group with people at different ages. All could be entertained and enjoy the resort. The negatives we encountered... More 

Was this review helpful? Yes 1
Huntington, New York
Senior Contributor
25 reviews 25 reviews
23 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed March 26, 2011

The grounds are beautiful here as well as the beach and pools. We stayed in a beach cottage right on the gulf and it was very roomy and comfortable. However, it could use a little updating, for the price you would expect a bit more. There is plenty to do here and renting bikes is a great way to see... More 

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Hotel Review Summarization

What travelers say

  • Very nice(22)
  • Golf cart(20)
  • North end(13)
  • Beach villa(13)
  • Main pool(13)
  • Great Place(7)
  • Water slide(7)
  • Friendly and helpful(6)
  • Pool area(5)
  • Bubble room(4)
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3-Bedroom Villa (160)
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The Hotel (13)

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