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Comfort Suites at Eglin AFB

Certificate of Excellence
2.5 of 5
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148 John Sims Pkwy W, Niceville, FL 32578
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Comfort Suites at Eglin AFB
Best prices for: 1 room 1 guest
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Ranked #2 of 6 Hotels in Niceville
Certificate of Excellence
A recent review
3 of 5 stars reviewed 1 week ago
Brad K Louisville, Kentucky, United States
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214 Reviews from our TripAdvisor Community

Traveler rating
    165
    37
    7
    1
    4
See reviews for
77
27
15
61
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (50)
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Louisville, Kentucky, United States
Level Contributor
21 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 1 week ago

Clean hotel.....friendly staff....good free breakfast. All of this was good however I got little to no sleep. The room up above me was super rowdy. I got up and made a complaint to the front desk twice! 1 AM and 3AM the gentlemen went upstairs to investigate but nothing stopped till after the 3AM warning. I finally got to sleep... More 

Was this review helpful? Yes
Ms_Whitworth, General Manager at Comfort Suites at Eglin AFB, responded to this review

Dear Brad, Thank you for notifying us of your complaint. We strive to provide you with the best possible service, and when you feel that it fails to meet your expectations, it’s important for us to know. We’re sorry that you received service that prompted you to contact us with a complaint, and we regret any inconvenience or frustration that... More 

Alabama
2 reviews
5 of 5 stars Reviewed 1 week ago

Fantastic, large, clean room. Excellent customer service from front desk and housekeeping staff. The only non-perfect thing is that there needs to be lighting around the pool area. The pool is open until 10 pm but there is no lighting.

Was this review helpful? Yes
Ms_Whitworth, General Manager at Comfort Suites at Eglin AFB, responded to this review

WOW! Thank you very much! I have shared your experience with our entire staff and was proud of the smiles and applause generated by your kind words! Please know that we appreciate the time you devoted sharing your experience and will look forward to your return! Andrea Whitworth General Manager More 

Auburn, Alabama
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Originally planned to stay two nights, but that changed to three because our stay at this hotel was an absolute treat. Other franchises can learn alot from the management and staff at this hotel. Our room (queen w/ two beds) very spacious, clean. Our check in was very easy. The breakfast crew was very pleasant, accommodating and always enough food.... More 

Was this review helpful? Yes 1
Ms_Whitworth, General Manager at Comfort Suites at Eglin AFB, responded to this review

Thank you for the great feedback! I'm very glad to hear you enjoyed your stay and we'd love to have you back in the future! Kindest regards and hope you have a wonderful summer. Andrea Whitworth General Manager More 

Baton Rouge, Louisiana
Level Contributor
3 reviews
5 of 5 stars Reviewed 2 weeks ago

We stayed at this property in mid June. Arrival went like silk. My room was ready and the staff was very hospitable. The hotel is kept in tip top shape. It was super clean. Our room was very comfortable and meticulously prepared. We could not have been happier. The breakfast was OK. Well staffed and food was plentiful. Checkout was... More 

Was this review helpful? Yes
Ms_Whitworth, General Manager at Comfort Suites at Eglin AFB, responded to this review

WOW! Thank you very much! I have shared your experience with our entire staff and was proud of the smiles and applause generated by your kind words! Please know that we appreciate the time you devoted sharing your experience and will look forward to your return! Andrea Whitworth General Manager More 

Dayton, Ohio
Level Contributor
69 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My stay at the hotel was very satisfactory. The room was very clean, very spacious, had everything one needs, and comfortable. The overall hotel was also very clean. Breakfast in the morning was pretty good and free. It's location is pretty close to the Air Force base. The staff was very nice. I would definitely stay there again.

Was this review helpful? Yes
Ms_Whitworth, General Manager at Comfort Suites at Eglin AFB, responded to this review

Thank you for your time to let us know about your recent stay. We value you and your opinions, so we are happy you had an enjoyable stay. We look forward to your next arrival. Thank you for your business. Have a great and wonderful summer. Andrea Whitworth General Manager More 

Jacksonville, Texas
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We had a large room with two queen beds and a pull out sofa. Breakfast is free but get there early because when the lobby fills up hot food is short supply. Comfy beds and pillows for a great nights stay. Staff was polite and courteous. This was a great find when the interstate hotels were full.

Was this review helpful? Yes
Ms_Whitworth, General Manager at Comfort Suites at Eglin AFB, responded to this review

We really appreciate your time to let us know about your visit with us. We hope to always be your #1 hotel when your travels bring you back to Niceville. We appreciate you and your business. Andrea Whitworth General Manager More 

Coatesville, Pennsylvania
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Rooms were very clean and spacious, beds were comfortable. staff was very helpful and polite . The pool was very clean . the breakfast was hot with a variety to choose from. a variety of eateries within minutes and the airport was within 3 miles.

Was this review helpful? Yes
Ms_Whitworth, General Manager at Comfort Suites at Eglin AFB, responded to this review

Thank you for the great feedback! I'm very glad to hear you enjoyed your stay and we'd love to have you back in the future! Kindest regards and hope you have a wonderful summer. Andrea Whitworth- ;) General Manager More 

Cedar Hill, Texas
1 review
5 of 5 stars Reviewed 4 weeks ago

I really enjoyed our stay and wish we had stayed longer (the true test of any vacation). Fast food availability as well as a few restaurants. Trip to Destin was flawless without having to be on top of the beach. Front desk and housekeeping were awesome folks!!

Was this review helpful? Yes
Ms_Whitworth, General Manager at Comfort Suites at Eglin AFB, responded to this review

Thank you for sharing your experience on Trip Advisor. You are part of our Comfort Suites family and we always look forward to welcoming you back. We are so happy that you enjoyed yourself again this year and look forward to seeing you again next year. Kind Regards, Andrea Whitworth General Manager More 

Birmingham, Alabama
Level Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Last minute getaway! Hotel was great and comfortable. Staff friendly during check in and entire stay. Hotel had great morning breakfast area setup. Room was large and comfortable, will definitely stay again at this hotel. It was located on main highway so plenty of options for everything. It took about 20 minutes to take the beige to Destin, fl (I... More 

Was this review helpful? Yes
Ms_Whitworth, General Manager at Comfort Suites at Eglin AFB, responded to this review

Thank you so much for taking the time to submit a review. Your review is the reason we strive so hard to make sure you are satisfied with your stay. When you are at the Comfort Suites we want all of our guest to feel welcomed and comfortable during their stay with us. We appreciate your business and look forward... More 

Warner Robins, Georgia
1 review
2 of 5 stars Reviewed 4 weeks ago

i did not get any sleep at all. i had to get up and down all night long adjusting the temperature. it would stay very hot or very cold. there fridge that was in our room did not work properly. also the wifi kept going in and out and they do not have a secure network. i would not stay... More 

Was this review helpful? Yes
Ms_Whitworth, General Manager at Comfort Suites at Eglin AFB, responded to this review

Dear Sara, Thank you for notifying us of your complaint. We strive to provide you with the best possible service, and when you feel that it fails to meet your expectations, it’s important for us to know. We’re sorry that you received service that prompted you to contact us with a complaint, and we regret any inconvenience or frustration that... More 

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