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Comfort Suites at Eglin AFB

Certificate of Excellence
2.5 of 5
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148 John Sims Pkwy W, Niceville, FL 32578
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Comfort Suites at Eglin AFB
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Ranked #2 of 6 Hotels in Niceville
Certificate of Excellence
A recent review
5 of 5 stars reviewed 1 week ago
DZJaxFl Jacksonville, Fl
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222 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Jacksonville, Fl
Level Contributor
26 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 112 helpful votes
5 of 5 stars Reviewed 1 week ago

I spent one night, 7/25/15, at this hotel and it was a very pleasant stay. The room was spacious, with a couch and two beds. It was clean and modern, no problems with worn carpet or furniture, etc. I didn't take advantage of the breakfast, but it looked appetizing. The staff was helpful and courteous. I would stay here again.

Was this review helpful? Yes
Jacksonville, Florida
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We stayed at the Comfort Suite - Eglin AFB for a family reunion. The hotel was very comfortable, clean, and well-appointed. Beds and linens were very nice, rooms had microwave, coffemaker, fridge, computer workstation, and sitting area with a divider and sofa bed. There is a pool, fitness room and a breakfast bar. The staff was awesome- from check- in... More 

Was this review helpful? Yes
Ms_Whitworth, General Manager at Comfort Suites at Eglin AFB, responded to this review

Thank you for your kind review. We are pleased to hear you had an exceptional stay and our team played a big part in your great guest experience. We hope you will return in the near future and enjoy our entire hotel, including the pool area. Thank you for your business. We look forward to your next visit. Andrea Whitworth... More 

Beaumont, Texas
1 review
4 of 5 stars Reviewed 1 week ago

My experience here was above average almost great. My family spent 3 nights here 7/18-7/21, check in/check out was very fast and easy, the only problem we had was that on night 1 the room we were given did not have a working air conditioner so naturally we were very aggravated after being on the road for 8 hours traveling... More 

Was this review helpful? Yes
Ms_Whitworth, General Manager at Comfort Suites at Eglin AFB, responded to this review

Thank you for your time to let us know about your recent stay. We value you and your opinions, so we are happy you had an enjoyable stay. We look forward to your next arrival. Thank you for your business. Andrea Whitworth General Manager More 

Marlborough, Massachusetts
Level Contributor
6 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

I have stayed here five times and have never been disappointed. It is clean, quiet, safe and the staff is friendly. The free breakfast varies and is good. The free Manager's Specials on Tuesday and Thursday are also a plus. Highly recommend this place.

Was this review helpful? Yes
Ms_Whitworth, General Manager at Comfort Suites at Eglin AFB, responded to this review

Thank you for the great feedback! I'm very glad to hear you enjoyed your stay and we'd love to have you back in the future! Kindest regards and hope you have a wonderful summer. Andrea Whitworth General Manager More 

Level Contributor
3 reviews
5 of 5 stars Reviewed 2 weeks ago

I have to say that I was very impressed by this facility. I have stayed here 7 times over the last year and half. From the time I checked in with Angela at the front desk who was the most friendliest person I have encountered thus far and very helpful, to the wonderful house keeping that always keeps my room... More 

Was this review helpful? Yes
Ms_Whitworth, General Manager at Comfort Suites at Eglin AFB, responded to this review

We are thrilled to hear we were able to offer you a comfy and clean room for you and your family to enjoy. We hope you will now always make us your only choice in where you stay in Niceville. Our team prides ourselves in the perfect guest experience, so we are glad we gave you the travel experience you... More 

5 of 5 stars Reviewed 3 weeks ago

We've stayed at this hotel several times when we are in town visiting family. Hotel is kept very clean, room service is excellent, breakfast is always great, and the staff is very friendly. Will definitely stay again and again!

Was this review helpful? Yes
Ms_Whitworth, General Manager at Comfort Suites at Eglin AFB, responded to this review

On behalf of our entire team thank you for the review. Here at the Comfort Suites we are committed to our guest’s satisfaction. Reading your review is proof of that commitment. We hope to see you again in the near future. Andrea Whitworth General Manager More 

Merrill, Wisconsin
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

We had just spent the previous 2 night at the Holiday Inn down the street. I had booked this hotel based upon the reviews. We were greatly disappointed. With the big 5 star banner I was expecting the best and it was far from it. The bathroom was not clean the couch was worn and dirty. There were old dirty... More 

Was this review helpful? Yes 1
Ms_Whitworth, General Manager at Comfort Suites at Eglin AFB, responded to this review

Thank you for notifying us of your complaint. We strive to provide you with the best possible service, and when you feel that it fails to meet your expectations, it’s important for us to know. We’re sorry that you received service that prompted you to contact us with a complaint, and we regret any inconvenience or frustration that your experience... More 

Level Contributor
23 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We chose this hotel because they had a suite that slept 6. This allowed us to only book one room instead of two. The room was great. It was very clean and had comfortable pillows and beds. The only thing keeping this hotel from getting a perfect review was breakfast. The quality of the breakfast was fine, but it was... More 

Was this review helpful? Yes
Ms_Whitworth, General Manager at Comfort Suites at Eglin AFB, responded to this review

Thank you so much for taking the time to submit a review. Your review is the reason we strive so hard to make sure you are satisfied with your stay. When you are at the Comfort Suites we want all of our guest to feel welcomed and comfortable during their stay with us. We appreciate your business and look forward... More 

Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Going "The Extra Mile" defines the Work Ethic of Every Employee in the establishment--- From the Front Desk (ALINA), to Housekeeping (MARY), to Maintenance Guy ()----You Guys Deserve a RAISE--- Room was Always tended to, Breakfast was Thorough, and Everybody [Overall] was Extremely Pleasant & Courteous All Week. Happy Hour Twice a Week, was the icing on the cake. Definitely... More 

Was this review helpful? Yes
Ms_Whitworth, General Manager at Comfort Suites at Eglin AFB, responded to this review

Thank you so much for taking the time to submit a review. Your review is the reason we strive so hard to make sure you are satisfied with your stay. When you are at the Comfort Suites we want all of our guest to feel welcomed and comfortable during their stay with us. We appreciate your business and look forward... More 

Louisville, Kentucky, United States
Level Contributor
21 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed June 27, 2015

Clean hotel.....friendly staff....good free breakfast. All of this was good however I got little to no sleep. The room up above me was super rowdy. I got up and made a complaint to the front desk twice! 1 AM and 3AM the gentlemen went upstairs to investigate but nothing stopped till after the 3AM warning. I finally got to sleep... More 

Was this review helpful? Yes
Ms_Whitworth, General Manager at Comfort Suites at Eglin AFB, responded to this review

Dear Brad, Thank you for notifying us of your complaint. We strive to provide you with the best possible service, and when you feel that it fails to meet your expectations, it’s important for us to know. We’re sorry that you received service that prompted you to contact us with a complaint, and we regret any inconvenience or frustration that... More 

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