We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

BEST WESTERN New Smyrna Beach Hotel & Suites

Certificate of Excellence
3.0 of 5
Hotel website
Hotel deals
1401 South Atlantic Avenue, New Smyrna Beach, FL 32169
Special Offer
Stay 2X get $50 gift card
BEST WESTERN New Smyrna Beach Hotel & Suites
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Ranked #3 of 15 Hotels in New Smyrna Beach
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 days ago
Helen K The Villages, Florida
Write a Review

416 reviews from our community

Traveler rating
    272
    111
    19
    7
    7
See reviews for
169
150
16
18
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (82)
Date | Rating
  • English first
  • French first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (416)
  • Mar-May only
    (121)
  • Jun-Aug only
    (124)
  • Sep-Nov only
    (73)
  • Dec-Feb only
    (98)
All months
1 review
1 of 5 stars Reviewed yesterday NEW

I'm a pilot and was planning to fly-in to the airshow at New Smyrna beach. I booked a room and paid extra for a refundable stay. The refund period was admittedly required the day before I had to cancel my trip due to bad weather, but the service desk at Best Western was very unapologetic, condescending and rude. I can't... More 

Was this review helpful? Yes
The Villages, Florida
Top Contributor
59 reviews 59 reviews
9 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Besides the location I was not impressed with this hotel. We had a 2 bedroom suite with double beds in the first bedroom and a double in the second. The suite was very clean. The A/C was noisy and blows directly on anyone sitting on the couch necessitating moving to a different chair. The beds were ok but the sofa... More 

Was this review helpful? Yes
Crystal
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

Our family of four stayed 3 nights. Great views from our room. Hotel was clean and staff very nice. Bit skimpy on the towels for 4 of us, but otherwise no complaints. Overall a great value. I would stay there again.

Review collected in partnership with Best Western

Was this review helpful? Yes
Indiana
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago via mobile

Was a little nervous to stay at a Best Western for a week that I didn't know anything about but based on good reviews decided to take a chance. Was pleasantly surprised from the moment we checked in! Room was clean and very roomy for our family of 4. We had the 1 bedroom with 2 beds and living room... More 

Was this review helpful? Yes
Lilli-BestWestern, Director of Sales at BEST WESTERN New Smyrna Beach Hotel & Suites, responded to this review

Dear Godog4 Thanks so much for the fantastic review. We are so happy you enjoyed your stay with us here at the Best Western New Smyrna Beach! We are getting ready to expand our pool area so the next time you come and stay with us, there will be plenty of chairs for you to enjoy the pool area. Sincerely... More 

1 review
3 of 5 stars Reviewed 1 week ago

Right on the beach which was nice, pool is too small for the amount of guests, parking was difficult as well, room rates average, they advertise every room ocean front but deceiving because some rooms are actually on the side of the building with a parking lot view. I was suppose to have an ocean front room but ended up... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Lilli-BestWestern, Director of Sales at BEST WESTERN New Smyrna Beach Hotel & Suites, responded to this review

Dear 110tracyd Thank you for your review of our property. We are so happy you chose to stay with us here at the Best Western Hotel in New Smyrna Beach.. We know it is a very busy time to visit us during Spring break, I hope you will consider visiting us again in the off season so things are not... More 

Fairfield, United States
1 review
5 of 5 stars Reviewed 1 week ago

This hotel was the cleanest I have been in a long time. Easy access to the beach. Spacious rooms. Restaurant is open for breakfast and lunch. Had a great breakfast. Would have liked a safe in the room for valuables.

Review collected in partnership with Best Western

Was this review helpful? Yes
Lilli-BestWestern, Director of Sales at BEST WESTERN New Smyrna Beach Hotel & Suites, responded to this review

Dear Debbiec Thank you for your kind words.. We have a very hard working Housekeeping staff and they really strive to make each guest stay exceptional! We hope to see you again very soon Sincerely Lilli Director of Sales More 

Toronto, Canada
Senior Contributor
21 reviews 21 reviews
16 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

This totally renovated modern hotel with beautifully decorated, spacious rooms, all with stunning panoramic views of the endless beach is a real gem. But please keep it a secret as we plan to return again and want to be able to book a room.

Was this review helpful? Yes
Lilli-BestWestern, Director of Sales at BEST WESTERN New Smyrna Beach Hotel & Suites, responded to this review

Dear Voyager005 Thank you for your kind words regarding our property. We love hearing comments like yours! New Smyrna Beach is a Gem! Please come to stay with us again very soon. Sincerely Lilli Director of Sales More 

Cincinnati
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

We arrived in the early evening to a really friendly reception and to us (family of 4) that had value. The place is right on the beach---out the 1st floor side door, past the pool, down some steps and you're on the beach. The lobby is simple but clean and our room was very clean and lots of space for... More 

Was this review helpful? Yes
Lilli-BestWestern, Director of Sales at BEST WESTERN New Smyrna Beach Hotel & Suites, responded to this review

Dear RichardStrauss Thank you for your review of our property. we appreciate you taking the time to review. We strive to make each guests stay in the hotel exceptional here at the Best Western Hotel. We hope you will stay with us again in the future, during our off season things are a little quieter here. Sincerely Lilli Director of... More 

orlando, United States
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

The only mirror in our 2 bedroom suite was in the bathroom. There was only 1 bathroom. We had 5 teen girls and 2 adults. It was hard for all of us to get ready. Also no luggage racks in rooms. Housekeeping always did a good job. It is on the beach and we had a nice time

Review collected in partnership with Best Western

Was this review helpful? Yes
Lilli-BestWestern, Director of Sales at BEST WESTERN New Smyrna Beach Hotel & Suites, responded to this review

Dear KarenD Thank you for your review of our property. I am sure your suite was a little crowded with such a large group. Im sorry you didnt have enough mirrors for getting ready in the mornings. Perhaps you missed the full length mirror in the hallway leading to the living area. Also, We have luggage tables set up in... More 

olando, United States
1 review
5 of 5 stars Reviewed 1 week ago

Its was Easter weekend so the hotel was very busy!!! Check-in was a little hectic with a bunch of people trying to check-in all at once. Elevators were slow. But again it was Good Friday on Easter weekend. Would definitely stay again

Review collected in partnership with Best Western

Was this review helpful? Yes
Lilli-BestWestern, Director of Sales at BEST WESTERN New Smyrna Beach Hotel & Suites, responded to this review

Dear CarolS Thank you for your review of our property. We are so happy you chose to stay with us here during your Easter Weekend.. It is a very busy time ion New Smyrna Beach. We hope you will come and see us again very soon. Sincerely Lilli Director of Sales More 

Questions? Get answers from hotel staff and past guests. Ask a question

161 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (86)
Viewed
Pool/beach area (13)
Viewed
Hotel & grounds (11)
Viewed
View from room (19)
Viewed
Dining (3)
Viewed
Bathroom (2)
Viewed
Room/suite (23)
Viewed
Other (15)

Management photos: Courtesy of the property manager

Viewed
All management photos (75)
Viewed
Hotel & grounds (15)
Viewed
Business center/function rooms (3)
Viewed
Dining (4)
Viewed
Room/suite (17)
Viewed
Pool/beach area (9)
Viewed
Other (27)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question