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BEST WESTERN New Smyrna Beach Hotel & Suites

Certificate of Excellence
3.0 of 5
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1401 South Atlantic Avenue, New Smyrna Beach, FL 32169
BEST WESTERN New Smyrna Beach Hotel & Suites
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Ranked #3 of 15 Hotels in New Smyrna Beach
Certificate of Excellence
A recent review
5 of 5 stars reviewed 3 days ago
jodan108 abilene, tx
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450 reviews from our community

Traveler rating
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    20
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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abilene, tx
Contributor
11 reviews 11 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Friendly staff, large suites, evervy room oceanfront with a nice balcony-just some of the reasons I enjoyed my brief stay so much. The restaurant has wonderful food, friendly staff and sweeping views. Beds are great, bathroom has two sinks, staff is friendly and helpful. Top notch and very clean. I can't wait to go back

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Top Contributor
61 reviews 61 reviews
17 hotel reviews
121 helpful votes 121 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Rooms are dated and need some updating. They all face the ocean but the beach is narrow and cars drive and park right on the beach leave little room for guests.Not safe for little kids. They allow guests to lay towels on the pool chairs so noone can use the pool chairs. The housekeeping are very friendly. Front desk just... More 

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New Smyrna Beach, United States
1 review
4 of 5 stars Reviewed 5 days ago NEW

Sits on the sand...beautiful location with easy access to the beach. Restaurant overlooks the beach. Breakfast ended at 12 Noon, but was posted to go to 3 PM. Alternative restaurants within walking distance. Rooms are nice size. Employees are friendly.

Review collected in partnership with Best Western

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

I had stayed here a few years back, girls beach time. WOW the improvements since the property changed brands is amazing! Clean, updated and most of all fantastic staff!. Add the ocean and the view ...well it doesn't get better than this. Few minor things would make it a 5 star beach hotel. Overall just darn nice! Will be back.... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
BOWLING GREEN
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Just a one day visit, but will return for sure. Right on the beach, great location for a walk or any beach side activities. Beautiful, ocean view suite, the entire hotel was clean as a whistle. Staff very friendly, helpful. Actually ate in the on-site restaurant, twice, something I rarely do, it was very good.

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Seymour, United States
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

This was our second time staying at this hotel within the last 6 months. Because of our total satisfaction the first time, we decided to make another trip to New Smyrna Beach and stay at this hotel again. Our experience was just as wonderful as the first time we stayed there. The rooms are beautiful and beds so comfortable (which... More 

Review collected in partnership with Best Western

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Lilli-BestWestern, Director of Sales at BEST WESTERN New Smyrna Beach Hotel & Suites, responded to this review

Hi Joyce Thank you so much for your fantastic review of our property. We are so happy you enjoyed your stay with us! I will pass on your comments to the staff, they love hearing such positive comments, we hope you will come to see us for a third stay very soon Sincerely Lilli Director of Sales More 

The Villages, FL, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Had an oceanfront room that was immaculate. Highly recommend this hotel in New Smyrna Beach, FL. Location is great (easy walk to shopping and restaurants). Parking is convenient and free. Staff was gracious and helpful.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Lilli-BestWestern, Director of Sales at BEST WESTERN New Smyrna Beach Hotel & Suites, responded to this review

Dear John H We are so pleased you had a great visit with us, please come again very soon., I will be sure to pass on your compliments to the staff, Sincerely Lilli Director of Sales More 

MERRITT ISLAND
Top Contributor
98 reviews 98 reviews
14 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 2 weeks ago

First, I'd like to say that everyone at this hotel was very helpful and exceptionally friendly. I had called Lilli, the Sales Manager, a few days before our arrival and requested a room on an upper level. She was very accommodating and located us on the 8th floor. Thank you Lilli, you're the best!! The view was outstanding. And we... More 

Was this review helpful? Yes 1
Lilli-BestWestern, Director of Sales at BEST WESTERN New Smyrna Beach Hotel & Suites, responded to this review

Thank you so much for your kind words!! We are so happy you both enjoyed your time with us. I will definitely pass on all of your comments to the staff, they love hearing such positive comments We hope to see you both again some time in the very near future, and please stop in and say hello next time!... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

This was our first time at Smyrna Beach and we soon discovered that the Best Western was a great choice. It is right on the beach, conveniently to restaurants and shopping. Our room was clean, the bed comfortable and the staff was friendly. They have a restaurant open for breakfast and lunch which is a great convenience. This is a... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Lilli-BestWestern, Director of Sales at BEST WESTERN New Smyrna Beach Hotel & Suites, responded to this review

Dear J Frederick Thank you so much for your review of the Best Western Hotel and Suites New Smyrna Beach, We are so happy you enjoyed your stay with us. Please come and see us again very soon Sincerely Lilli Director of Sales More 

2 reviews
1 of 5 stars Reviewed 2 weeks ago

While staying in this hotel my car was vandalized in the Hotel parking lot. I reported the damage to the Best Western, New Smyrna Beach staff and the first thing out of there mouths was we are not responsible. I'm sorry but if your car is parked on Best Western property and properly registered, which it was, they are totally... More 

Was this review helpful? Yes
Lilli-BestWestern, Director of Sales at BEST WESTERN New Smyrna Beach Hotel & Suites, responded to this review

Dear Eliza We are sorry to hear you had a disappointing stay with us here at the New Smyrna Beach Best Western. Here in the hotel the Management takes guest security very seriously, We have a full time security staff that patrols the grounds at night and video monitoring of the grounds 24 hours. Please know that our insurance company... More 

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