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BEST WESTERN New Smyrna Beach Hotel & Suites

Certificate of Excellence
3.0 of 5
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1401 South Atlantic Avenue, New Smyrna Beach, FL 32169
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BEST WESTERN New Smyrna Beach Hotel & Suites
BEST WESTERN New Smyrna Beach Hotel & Suites
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615 Reviews from our TripAdvisor Community

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Jacksonville, Florida
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We wanted to get away for a couple of days. The stay at this hotel was very good.The staff is always very helpful and the restaurant is good. The people always go out of the way to help us.They are doing some construction but it was done during the time that we were out fishing.

Review collected in partnership with Best Western

Helpful?
Thank Sharon W
geneva, United States
1 review
4 of 5 stars Reviewed 5 days ago NEW

great place for family,s couple,s all ages.. rooms large. all have ocean view. location perfect for beach access shopping and eating. never have to get in car after parking at arrival !! great pizza etc. delivery from place recommended by hotel staff. fish house across street. also grocery and drug store within walking.. tiki bar 4 blocks down beach.. we... More 

Review collected in partnership with Best Western

Helpful?
Thank William B
BWNSBDOS, Director of Sales at BEST WESTERN New Smyrna Beach Hotel & Suites, responded to this review

We are so happy to hear you enjoyed your stay with us! We hope that you will return very soon for another getaway with your family Sincerely Lilli Director of Sales More 

Greensboro, North Carolina
Level Contributor
64 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here in January 2016. When we checked in, a very friendly staff (Shirley Ferguson, the night manager and Lyle Fox) greeted us with a smile. Shirley was careful to make sure we were aware that construction was in progress to remodel the pool area. As it turns out, for the night and morning we were there, there was... More 

Helpful?
Thank Cloudstepper
Marshalltown
Level Contributor
38 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed 1 week ago

My husband and I stayed 2 nights at the Best Western New Smyrna Beach Hotel in January. The hotel was in a great location, right on the beach. Our suite was very large with a kitchenette (sink, refrigerator, microwave, coffee maker) located in the bedroom and then a separate sitting room. The bathroom was a bit tight if 2 people... More 

Helpful?
Thank krileyadams
BWNSBDOS, Director of Sales at BEST WESTERN New Smyrna Beach Hotel & Suites, responded to this review

We are so pleased you enjoyed your stay with us. Thank you for taking the time to write a review. We hope you will allow us to wow you again very soon! More 

Duluth, Georgia
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We had a wonderful two night stay at this beach front hotel. I thought it was inexpensive for a one bedroom studio right on the beach. Our room was clean, updated, and very comfortable. Our beachfront balcony was large and perfect for enjoying a glass of wine and people watching in the late afternoon. The staff at both the hotel... More 

Helpful?
Thank Lola D
BWNSBDOS, Director of Sales at BEST WESTERN New Smyrna Beach Hotel & Suites, responded to this review

Thank you for your review. We are so happy you enjoyed your stay with us. Please come and stay with us again, very soon More 

1 review
3 of 5 stars Reviewed 1 week ago

There was no previous information that the hotel would be under construction. The Wi-Fi was inadequate. Otherwise the location to the NSB ART Show was very convenient. We did love the view. But we could not access the beach or pool from the 2nd floor walk and had to go out the lobby, then walk through the parking lot and... More 

Review collected in partnership with Best Western

Helpful?
Thank peggyh862
BWNSBDOS, Director of Sales at BEST WESTERN New Smyrna Beach Hotel & Suites, responded to this review

We are so sorry we failed to provide you with an excellent stay. We have had the notification about the ongoing construction posted on our website for the last 6 weeks, as well as a sign on the front desk when you check in. We are making some exciting improvements to the property and we hope you will allow us... More 

Webster, New York
Level Contributor
34 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed 1 week ago

As a BW rewards member I was happy to find a beachfront Best Western. The location is great and the view can't be beat but it was not a good experience. We have stayed in Florida many times in several different hotels here and there. I have heard about palmetto bugs but had never seen one until I saw one... More 

Helpful?
Thank nikkidaitrip
BWNSBDOS, Director of Sales at BEST WESTERN New Smyrna Beach Hotel & Suites, responded to this review

Thank you for your review. We are sorry you did not enjoy your experience with us. We have an active pest control program to prevent any pest issues, As we live in a tropical climate, it is sometimes hard to prevent an occasional showing of unwanted pests. It is extremely rare and we take every precaution to insure this does... More 

raleigh, United States
1 review
5 of 5 stars Reviewed 1 week ago

Excellent experience, my one bedroom suite, with balcony, was beach front..All staff were very friendly and helpful..Went to Breakfast and food was excellent along with the excellent service..I would defenitelyy suggest this hotel to all my friends and business associates that I know.

Review collected in partnership with Best Western

Helpful?
Thank Nan G
BWNSBDOS, Director of Sales at BEST WESTERN New Smyrna Beach Hotel & Suites, responded to this review

Thank you for your review, we appreciate you taking the time to review for us. We are so happy to hear we exceeded your expectations and look forward to your return Sincerely Lilli Director of Sales More 

Lake Mary, United States
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Staff was courteous, friendly, and displayed very good etiquette.I was particularly impressed with the people working the front desk. Sunsets were beautiful and the ocean view from the hotel was breath-taking.

Review collected in partnership with Best Western

Helpful?
Thank David D
BWNSBDOS, Director of Sales at BEST WESTERN New Smyrna Beach Hotel & Suites, responded to this review

Thank you so much for your kind words. We appreciate you taking the time to review our property. I will pass on your compliments to the staff More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

We came to the Best Western hotel because it is the only chain establishment facing the water on New Smyrna. All of the rooms offer an ocean view, which is nice. We had a room with a king bed and it was very spacious. Everything was clean, the staff was very friendly and helpful and we had a lovely time.... More 

Helpful?
Thank Stacey M
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