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All 16 New Smyrna Beach hotels

BEST WESTERN New Smyrna Beach Hotel & Suites

3.0 of 5 Hotel   |   1401 South Atlantic Avenue, New Smyrna Beach, FL 32169
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Ranked #3 of 16 Hotels in New Smyrna Beach
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Paul G Corfu, New York
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351 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Corfu, New York
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

I loved the bedroom and the privacy of the kitchen office area. Two TVs, full refrigerator, sink and coffee. Balcony overlooking the ocean was great. I never felt I was in a "hotel room" - it felt homey and comfortable. quiet hallways - and the bath is large with a great shower. A very nice surprise for the two of... More 

Review collected in partnership with Best Western

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Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 6 days ago NEW

Considering we stayed off-season, I think we were considerably overcharged for the value received. The hotel is very dated. The staff was absolutely wonderful, to a person they were very helpful, outgoing, and friendly -- but they couldn't make up for an old, well-worn facility. Amenities were as cheap as you could make shampoo and soap, off-white walls without any... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Lilli-BestWestern, Director of Sales at BEST WESTERN New Smyrna Beach Hotel & Suites, responded to this review

Dear Julia We strive to make every guest experience exceptional. We are sorry we did not exceed your expectations. We underwent a complete remodel of the property in 2011. We hope you will return again to enjoy our amenities and beautiful view of the beach. Sincerely Lilli S Director of Sales More 

Miami, Florida
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Room was good, sea front room as we wanted but the food from the restaurant was a disappointment at best. I heard that it had to do with there being 2 different cooks but it was also in the presentation of the food and the wife sent it back because she had asked them to separate the two dishes. Having... More 

Review collected in partnership with Best Western

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Lilli-BestWestern, Director of Sales at BEST WESTERN New Smyrna Beach Hotel & Suites, responded to this review

Dear European Traveller: We are so happy you enjoyed your room here at the Best Western Hotel and Suites. We hope you will return again soon to enjoy all our little beach town has to offer. We are sorry we did not exceed your expectations in the restaurant. I will pass on your comments to the restaurant manager so we... More 

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Nice Place. We've stayed here a few times and will stay here again. Convenient. Dont expect a 5 star stay but if youre looking for a nice, clean place with friendly staff....this is the place. Beautiful views of the ocean.....close to shopping....far enough away from Daytona but close enough to visit Staff was very helpful ;when we needed more towels,... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Lilli-BestWestern, Director of Sales at BEST WESTERN New Smyrna Beach Hotel & Suites, responded to this review

We are so happy you enjoyed your stay with us. We hope you will return to take advantage of our fantastic views and beach again very soon. Sincerely Lilli Director of Sales More 

Carolina Shores, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

After 11 hrs in the car it was a pleasure to relax and comfortably stay overnight. Many times when traveling by car you stay in a place just to sleep - this was relaxing, attractive and we just wished the weather wasn't raining so we could sit on the patio and enjoy the ocean view. employees were pleasant and helpful.... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Lilli-BestWestern, Director of Sales at BEST WESTERN New Smyrna Beach Hotel & Suites, responded to this review

Hi Marilyn We are so happy you enjoyed your stay with us. We hope you come back very soon to book that one week stay! We will order up better weather next time. :) More 

Ocala, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

Everything was great until 10:00 PM. The kids in the room next to us were loud talking until 1:30 AM. During that time they were running up and down the hallway slamming doors. I didn't bother calling the front desk because it has never helped before. The hotel staff does nothing! Why should the Best Western be any different? Next... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Lilli-BestWestern, Director of Sales at BEST WESTERN New Smyrna Beach Hotel & Suites, responded to this review

Hi John We are sorry your stay was not as expected. I wish you had called the front desk to report the noise. We have full time security in the hotel to address issues like these. We hope you will give us another opportunity to exceed your expectations. Sincerely Lilli Director of Sales More 

Seymour, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 17, 2014

My husband and I have stayed at many many hotels in our lifetime and I have to say the 3 night stay at the Best Western in New Smyrna Beach was one of the best. The room was beautiful, the entire staff were so friendly and courteous, the ocean view was spectacular and we definately will return for perhaps a... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Lilli-BestWestern, Director of Sales at BEST WESTERN New Smyrna Beach Hotel & Suites, responded to this review

Dear Joyce Thank you for your kids words. We are so happy you enjoyed your stay and have recommended us to friends!! We hope to see you again very soon! Sincerely Lilli Director of Sales More 

St. Augustine, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 12, 2014

Spent a night in this lovely, little seashore town. People everywhere super friendly and hotel right on the beach - every room has a view (and I think a balcony too). Our room was clean, large and very comfortable. Loved our stay!

Review collected in partnership with Best Western

Was this review helpful? Yes 2
Lilli-BestWestern, Director of Sales at BEST WESTERN New Smyrna Beach Hotel & Suites, responded to this review

Hey Rick I'm so glad to hear you enjoyed your stay with us! We hope you will return soon! You are correct, every room in the hotel has a balcony with a view of the ocean and a kitchen as well! hope to see you soon. best wishes... Lilli More 

Fairfield
Contributor
13 reviews 13 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 7, 2014

LOCATION< LOCATION< LOCATION!!!!! The entire hotel was renovated when it became a Best Western. The 2 room suite is ideal for couples with different schedules. The bedroom can be open or closed to the kitchen/living area. Great balcony with view of the ocean and pool area. Very nice fitness area with newer cardio machines.

Review collected in partnership with Best Western

Was this review helpful? Yes 2
Lilli-BestWestern, Director of Sales at BEST WESTERN New Smyrna Beach Hotel & Suites, responded to this review

Dear Gregory Thank you for your excellent review of our property. We are so happy you enjoyed your stay with us. Please come and see us again very soon. Sincerely Lilli More 

1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 2, 2014

All of the rooms were very clean and they all have a private balcony with great ocean views!!!! Great beach area!!! very clean area and downtown was a blast!!!!!! The one annoying thing is having to write a review that requires a minimum characteristics. Please eliminate this ridiculous request!

Review collected in partnership with Best Western

Was this review helpful? Yes 2
Lilli-BestWestern, Director of Sales at BEST WESTERN New Smyrna Beach Hotel & Suites, responded to this review

Hi Dan We are so happy your stay was great! We hope you will come and see us again soon. We strive to make every guest experience the very best! Sincerely Lilli More 

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Additional Information about BEST WESTERN New Smyrna Beach Hotel & Suites

Address: 1401 South Atlantic Avenue, New Smyrna Beach, FL 32169
Phone Number:
Location: United States > Florida > New Smyrna Beach
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN New Smyrna Beach Hotel & Suites 3*
Number of rooms: 102
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Also Known As:
Holiday Inn New Smyrna Beach (Daytona Beach) Hotel New Smyrna Beach
Holiday Inn Daytona Beach
New Smyrna Beach Holiday Inn
Hotel Style:
#1 Family Hotel in New Smyrna Beach
#2 On the Beach Hotel in New Smyrna Beach
#3 Romantic Hotel in New Smyrna Beach

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