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Coconut Palms Beach Resort 2

611 S Atlantic Ave, New Smyrna Beach, FL 32169
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Coconut Palms Beach Resort 2
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275 Reviews from our TripAdvisor Community

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Millington, Michigan
1 review
2 of 5 stars Reviewed 5 days ago NEW

I booked this room through Interval, and had asked to request a ground floor unit. Interval told me to call the resort and request it thru the resort. When I called coconut Palms Resort, I was told the rooms do not get assigned until a week before and Interval did not have any ground floor units. I did call 3... More 

Helpful?
Thank richard g
New Hope, Pennsylvania
Level Contributor
34 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

We have traveled to many places with our timeshare. This was one of the places that I would have to rate as Ok, nothing more nothing less. The only problem was it was not as clean as we are used to. Found a bottle top & napkin under the couch. Noticed them from the chair across from the couch. The... More 

Helpful?
Thank Linda C
Mastic Beach, New York, United States
Level Contributor
33 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

We found this place as a Time Share swap here in New Smyrna Beach. Complete with full kitchen and dining area. It's located is on the beach. Perfect. Pool. Perfect. Picnic area with BBQ's. Perfect. Quiet facility. Pertect.The facility is very well maintained and clean, and close to everything. Especially, Flagler Street. This street is so quaint and makes you... More 

Helpful?
Thank Joe G
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Not what I had in mind, but turned out great! We had a great ocean view room and grills around the resort that we were able to use. Nice little shops walking distance from the resort. The staff helped us find activities for us; along with signing us up for a cruise! It was a nice stay for our vacation

Helpful?
1 Thank 11_reno
Somerville, Massachusetts
Level Contributor
3 reviews
3 hotel reviews
3 of 5 stars Reviewed December 27, 2015

We liked the resort, but here are some items I think you need to know. It is a full kitchen with minimal equipment. We brought our own coffee maker. No salt and pepper shakers and maybe enough bowls, etc. for the 2 of us. The bedroom "window" was actually a window into the hallway which was a reception area with... More 

Helpful?
Thank Sara R
don j, General Manager at Coconut Palms Beach Resort 2, responded to this review

Thank you so much for taking the time to review and critique our property. I am sorry to hear that beach traffic will keep you from returning. As for the room amenities, thanks to responses like yours, we are able to make the adjustments necessary to provide for a totally positive vacation experience. I do hope that you change your... More 

Detroit, Michigan
Level Contributor
61 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed December 16, 2015

We had a good room on the 5th floor and I enjoyed keeping the doors open and hearing the sounds of the surf. 2 nice pools with a Tiki bar that served as the base for the resort activities. plenty of things happening to keep the kids busy and lunch and drink specials.

Helpful?
Thank LaDucky
don j, General Manager at Coconut Palms Beach Resort 2, responded to this review

Thank you for reviewing our resort. I am pleased that you enjoyed the location and activities, and that we will see you again. More 

Hartly, Delaware
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed December 15, 2015 via mobile

Lovely clean resort with a friendly accommodating staff. We stayed in Royal Palms just down the street from the main resort also right on the ocean. The pool was clean and just the right temperature. Perfect location for walking on the beach and biking through the small town. There's a Walgreens right around the corner as well as a Dunkin... More 

Helpful?
Thank Rebecca M
don j, General Manager at Coconut Palms Beach Resort 2, responded to this review

Thank you for the kind words regarding our resort and staff. Reviews such as this remind us to 'keep on our toes' and continue to provide a high level of customer satisfaction.. We hope you will return soon! More 

Whitley City, Kentucky
Level Contributor
3 reviews
5 of 5 stars Reviewed December 13, 2015 via mobile

I always see so much negative reviews of this place, but please remember this is a Timeshare Resort and many of the negative reviews are from people who came for a tour and then did not like the pushy sales pitch, etc. This is a beautiful place to come stay for those who don't stay in the room 24 hours... More 

Helpful?
Thank Bo R
don j, General Manager at Coconut Palms Beach Resort 2, responded to this review

Thank you so much for the positive notes on our resort. Some people have a tendency to forget that this is a timeshare resort and not a 5-star hotel. We are only able to provide the amenities and services that the maintenance fees allow. I feel that we do the best we can and that the resort is improving every... More 

Ponte Vedra Beach, Florida
Level Contributor
33 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
1 of 5 stars Reviewed December 2, 2015

We found this resort On the interval site and traded in points for a 2 bedroom 2 bath unit. The site shows Ocean Front units with balconies. We were assigned to unit 1031 across the highway and a block and a half from the resort building. They said it was an affiliated building and said Interval assigns the units and... More 

Helpful?
2 Thank Marianne K
don j, General Manager at Coconut Palms Beach Resort 2, responded to this review

I am sorry for the experience you had regarding your Interval International exchange. As in all timeshare transactions, the unit 'banked' by the owner is the unit available for the exchange. We do try to make every arriving guest aware of the unit location, but that is not always possible. We are in process of updating and re-structuring the website... More 

Travelers are raving about these New Smyrna Beach hotels

Toronto, Canada
Level Contributor
27 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed November 27, 2015

My wife and I stayed here a few weeks back with 2 other family members. It was our second stay with this resort, though last time we were in a different building, two properties south of this, the main one. There was a minor mix-up on check-in, but it was quickly corrected. We had booked a two bedroom, and we... More 

Helpful?
Thank Paul A
don j, General Manager at Coconut Palms Beach Resort 2, responded to this review

Thank you for taking the time to review and critique our resort. I am so happy that you found the experience enjoyable, and thanks to your comments regarding room amenities, we are making plans to provide some of those items in the future. It's a nice resort on an unbeatable location, and many of our owners and guest consider this... More 

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