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Coconut Palms Beach Resort 2

611 S Atlantic Ave, New Smyrna Beach, FL 32169
Hotel amenities
Coconut Palms Beach Resort 2
Best prices for: 1 room 1 guest
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Ranked #12 of 15 Hotels in New Smyrna Beach
A recent review
3 of 5 stars reviewed 3 weeks ago
Armycrna2007
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227 reviews from our community

Traveler rating
    47
    73
    42
    28
    37
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93
65
4
1
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (49)
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  • All months
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    (66)
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    (57)
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    (33)
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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

Horrible experience!!! Expensive stay. Staff was rude passed themselves off as members of management when they weren't which caused problems for my entire vacation. As well as my families stay. The air conditioning was out entire week and maintenance was in and out and never fixed the problem. I wouldn't advise anyone to stay at this resort. Super 8 would... More 

Was this review helpful? Yes 1
don j, General Manager at Coconut Palms Beach Resort 2, responded to this review

Please contact me directly, if you wish, as I have researched this reservation and cannot identify the challenges that you faced. I would very much like to hear what happened so that it can be made right for you. Thank you, Don J, GM More 

Orlando, Florida
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

The employees are not happy to be there. The self proclaimed "Pool Police" made sure everyone knew that she would be watching every move. The "2nd" bed, a pull out, cannot be used even for children. Overall, the place was clean and orderly. However, the unhappy attitude that was prevalent was a negative draw on everyone. For a vacation spot... More 

Was this review helpful? Yes 3
don j, General Manager at Coconut Palms Beach Resort 2, responded to this review

I am so sorry for the negative vibes that you seemed to have experienced during your recent visit with us. In speaking with the "pool police", I was assured that the comment was made in jest, reacting to a co-workers comment. As I was not there to witness the interaction, I can only go by the two versions of the... More 

Travelers are raving about these New Smyrna Beach hotels

Senior Contributor
23 reviews 23 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

It's Not bad. Its kept Clean. It Has all the basics. Its Close to the beach and walking distance to restaurants. There is No restaurant or store. The pool is very popular with the families with kids. It's a timeshare so you will have the promotional sales pitch about buying or upgrading, but that's expected.

Was this review helpful? Yes 1
Holly Hill, Florida
Top Contributor
77 reviews 77 reviews
8 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Most everything was booked for our weekend in New Smyrna Beach so this was about all we could find. It was fairly clean although there were roaches scurrying about in the bathroom when I turned the light on. Decent pool, staff friendly enough, but this was more a condo atmosphere than a hotel. Our "ocean view" was over a parking... More 

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Shrewsbury, Massachusetts
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We own timeshare here. Our first time actually staying here. It was clean and convenient but nothing fancy....There are definitely things in need of updating (such as decor, balcony furniture, counter tops) and things that need repair (handicap buttons for resort entry doors, vending machines, sliders to deck stick or come off track, drawers to dresser come off track, etc)... More 

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Biloxi, Mississippi
Reviewer
4 reviews 4 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed March 16, 2015

The studio was nice. Very clean. Had the street view which was ok, but if you book, specify Gulf view. A bit noisy, but then again, it was Bike Week. Close to some great places to eat & convenient to all shopping. Would definitely stay again.... And the staff was friendly & informative

Was this review helpful? Yes 4
Kewanee, Illinois
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed March 11, 2015

We were at coconut palms 2 February 14 - 21 in one of the bungalows. We were invaded by lots of ants. I called the desk and they gave us a spray to use and said they'd check back. This did not solve the problem and nobody checked. I contacted the desk again and finally on our last full day... More 

Was this review helpful? Yes 3
Pitt Meadows, British Columbia
Senior Contributor
28 reviews 28 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed March 8, 2015

This is our 6th stay at this resort, we own a timeshare here, & stay 2 weeks each February. We had a 6th floor 1 bedroom condo, our view was amazing, and the grounds surrounding the property are well kept. I was disappointed again with the lack of bedding, so I brought my own blanket. Our room had been renovated... More 

Was this review helpful? Yes 2
Charlotte, North Carolina
2 reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed January 2, 2015

This was not worth the money. Our room was dirty the furniture was broken. The bath room had mold and hair that did not belong to us. The staff was rude and the walls our paper thin. We had dead bugs on the ceiling. I would not recommend this place at all. It was not relaxing and the view was... More 

Was this review helpful? Yes 9
Toronto, Canada
Senior Contributor
22 reviews 22 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed December 28, 2014

This hotel is right on a beautiful beach if you like clean sand, nice waves and lots of space (i.e. fewer people to wade through). The hotel seems older and the rooms are basic - not too much to rave about. However they have 2 pools (one is heated), both on the beachfront. The staff in the hotel were all... More 

Was this review helpful? Yes 5
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