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Residence Inn by Marriott Naples

3.0 of 5 4075 Tamiami Trail North, Naples, FL 34103
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Residence Inn by Marriott Naples
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Residence Inn by Marriott Naples
Residence Inn by Marriott Naples
Residence Inn by Marriott Naples
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257 reviews from our community

Traveler rating
    97
    106
    30
    21
    3
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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1 review
5 of 5 stars Reviewed 6 days ago NEW via mobile

Stayed a few nights and although some renovations are being completed, my stay was enjoyable. Super staff, and very clean rooms. The area is beautiful and hotel located so close to beaches shopping and restaurants. Can't wait to come back next year!

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Steve G, Director of Sales at Residence Inn by Marriott Naples, responded to this review

We thank you for the time you spent leaving this positive comment.. We look forward to having you stay with us again in the near future. More 

Edina, Minnesota, United States
1 review
5 of 5 stars Reviewed 1 week ago

I enjoyed my stay at the Residence Inn. I love the location and the wonderful/knowledgeable staff. I was made aware of ongoing renovations being done and certainly understand that renovations are a necessary part of maintaining a great hotel. What surprised and impressed me was that they the GM and staff provided complimentary meals and beverages in the evening and... More 

Was this review helpful? Yes
Steve G, Director of Sales at Residence Inn by Marriott Naples, responded to this review

Thank you for taking the time to leave such positive comments. We will share your positive imput with our staff so that they know that they do get recognized for their daily efforts in making all our guests feel welcome and cared for. We look forward to having you stay with us in the near future. More 

milwaukee, wi
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I enjoyed my stay at this hotel. The staff was extremely friendly and helpful. The rooms are large and very clean with fully equipped kitchens and comfortable beds. The pool area is well kept. A free hot breakfast is served each morning. I have read the reviews complaining that the breakfast is served undercover outside during renovations. I did not... More 

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Steve G, Director of Sales at Residence Inn by Marriott Naples, responded to this review

Thank you for taking the time to post your positive comments. We are greatful that you enjoyed your stay with us. We work very hard to please all our guests and now that we have completed our renovation we look forward to having you stay with us again! More 

Whitwick, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

After reading some of the negative reviews I felt the need to write mine whilst still at the hotel. Firstly hotel is being renovated but apart from breakfast outside in a gazebo I have encountered no issues. The staff are helpful and doing there best to assist with your needs. Breakfast covers all needs, cereals, fruit choice, bread, muffins, bagels,... More 

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Steve G, Director of Sales at Residence Inn by Marriott Naples, responded to this review

THank you so very much for your great comments and description of our hotel. We appreciate your feedback and are thrilled that you are enjoying your stay with us. We hope you continue to enjoy our breakfast, housekeeping services and great location and let us know if we can assist you with anything during the rest of your stay. More 

Eastbourne, United Kingdom
Contributor
12 reviews 12 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We were warned after booking that some renovation was going on at the hotel but what we found was a building site. To be fair we had three rooms, two had been redecorated and refurnished and were absolutely fantastic. The third was in the part where refurbs were taking place and were not so good. Walking out of your hotel... More 

Was this review helpful? Yes 1
Steve G, Director of Sales at Residence Inn by Marriott Naples, responded to this review

I am very sorry our current appearance was not what you had anticipated. We strive to maintain the highest standards, not only in service, but also with regards to maintaining the overall look and feel of the hotel. Unfortunately, this sometimes requires essential renovations in our guest areas. Although we fell short of meeting your expectations during your past stay,... More 

Manchester, United Kingdom
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

Having been coming to Naples for the last twenty years and a regular client of this property I have just endured a fairly shameful experience. Having contacted the hotel,as usual, prior to my regular visit I was advised it was being renovated and there would be minor disruptions. This turned out to be the understatement of the year. I have... More 

Was this review helpful? Yes 1
Steve G, Director of Sales at Residence Inn by Marriott Naples, responded to this review

Dear valued guest, Once again welcome back to your home away from home. We would have loved to welcome you in a newly renovated lobby but unforeseen circumstances made it that it was not the case. Good news is that we are resuming our lobby work this Monday. We do understand your frustrations and the service and amenities you have... More 

stourbridge
Senior Contributor
37 reviews 37 reviews
19 hotel reviews
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We booked this hotel 4 months before our trip as we had had a good stay previously. We had been touring thru South Carolina, Georgia and Florida and were looking forward to 6 days of rest and relaxation before our flight back to the UK. As we checked in it was apparent from the temporary curtaining around the Reception area... More 

Was this review helpful? Yes
Steve G, Director of Sales at Residence Inn by Marriott Naples, responded to this review

Thank you for taking the time comment on your stay at our hotel. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. I am very sorry our current appearance was not what you had anticipated. We strive to maintain the highest standards, not only... More 

London, United Kingdom
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed November 7, 2014

I have been staying at this Marriott property over the years on business and pleasure although recently it had looked old and sad. My last visit was during overdue updating which appears to be taking forever. The new decor is pleasant but too many corners appear to being cut, the net result is disappointing and not to the standard of... More 

Was this review helpful? Yes 1
Steve G, Director of Sales at Residence Inn by Marriott Naples, responded to this review

We thank you for taking the time to post your comments. We are working diligently to complete our renovation as planned and during this period we apologize for any inconveniences you may have experienced during your stay with us. We strive to meet and exceed our guests expectations at all times and we are always looking for possible ways to... More 

Dublin
Top Contributor
104 reviews 104 reviews
41 hotel reviews
68 helpful votes 68 helpful votes
3 of 5 stars Reviewed October 28, 2014

Our third stay here over the past few years & i feel this place has gone down hill. The reception staff were not as attentive as what we had been used to except for the young girl who checked us in . One morning we arrived down to the breakfast room to discover the room empty with nothing in it... More 

Was this review helpful? Yes 2
Steve G, Director of Sales at Residence Inn by Marriott Naples, responded to this review

Thank you so much for taking the time to tell us about your experience at our hotel. I would like to apologize that you felt that our front desk staff seemed unfriendly. We pride ourselves in great guest service and I apologize if we failed to meet this. I will share your comments with our staff so that we can... More 

ft laud
2 reviews
3 of 5 stars Reviewed October 26, 2014 via mobile

Have been there before. This time weird things happened. Men (10) drinking in parking lot on fri night. Kids unruly at pool with parents who could care less. Renovation going on n breakfast outside with hundreds of birds. Front desk could care less

Was this review helpful? Yes
Steve G, Manager at Residence Inn by Marriott Naples, responded to this review

Thank you for taking the time to share your recent experience at the Residence Inn Naples with us. I am very sorry our current appearance was not what you had anticipated. We strive to maintain the highest standards, not only in service, but also with regards to maintaining the overall look and feel of the hotel. Unfortunately, this sometimes requires... More 

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Additional Information about Residence Inn by Marriott Naples

Address: 4075 Tamiami Trail North, Naples, FL 34103
Location: United States > Florida > Southwest Gulf Coast > Naples
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn by Marriott Naples 3*
Number of rooms: 120
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Also Known As:
Residence Inn By Marriott Naples Hotel Naples
Residence Inn Naples
Naples Residence Inn
Hotel Style:
#5 Best Value Hotel in Naples
#32 Romantic Hotel in Naples

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