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Courtyard Naples

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3250 US 41 North, Naples, FL 34103
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337 Reviews from our TripAdvisor Community

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Colmar, Pennsylvania
Level Contributor
3 reviews
5 of 5 stars Reviewed 2 days ago NEW

I stayed at this Hotel from January 31, 2016 until February 6, 2016. I would highly recommend this Hotel for anyone traveling to Naples, FL if just an overnight stop or an extended stay. I cannot say enough about the staf and the management of the hotel. At checkin we met Vanesa and her sister at the front desk and... More 

Helpful?
Thank Joe M
1 review
5 of 5 stars Reviewed 3 days ago NEW

I've been staying at the Naples Courtyard on a regular basis over the past year and would have gone elsewhere if it were not for employees like Dasha, Vanessa, Val and Brittany who have been very supportive and gone out of their way to ensure visitors, not only myself, have an enjoyable stay. It's expected for someone who stays on... More 

Helpful?
Thank Joe S
Livingston, NJ
Level Contributor
218 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
2 of 5 stars Reviewed 1 week ago

We were here as part of a tour, not by choice. Having been in Naples before, we would have preferred to be near the beautiful beaches or at least closer to 5th Avenue restaurants and galleries, not on a highway.. Although the room was a good size, there was virtually no place to put toiletries or makeup in the bathroom.... More 

Helpful?
Thank handhnh
Dasha C, Public Relations Manager at Courtyard Naples, responded to this review

Dear handhnh! Thank you for taking the time to share your recent experience at our hotel. We apologize for not meeting the expectations you had for your stay in Naples. I find it unfortunate that you thought there was not enough space in the bathroom, but I am glad to hear you liked the size of the room you stayed... More 

Columbus, OH
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed 2 weeks ago

We stayed one night in early Jan. 2016. We were first directed to Rm. 316, an old and dirty room that supposedly would some day be remodeled. The entire hallway was filled with construction workers, drywall buckets and various cords. We asked to be moved, this time to Rm. 417. There was no door on the closet, carpet was filthy... More 

Helpful?
Thank Kathy W
Adam W, Manager at Courtyard Naples, responded to this review

Dear Kathy W. Thank you for taking the time to leave your feedback regarding your recent experience at our hotel. I am very sorry our current appearance was not what you had anticipated. We strive to maintain the highest standards, not only in service, but also with regards to maintaining the overall look and feel of the hotel. Unfortunately, this... More 

Santa Fe, New Mexico
Level Contributor
124 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Room was roomy, bed was great (we had the king) and the whole place was clean. Rates were reasonable and Booking.com had a special deal that made it even better. Good location for short drive to all local places and had the advantage of low cost stores close by for self catering. The only bad thing was the breakfast was... More 

Helpful?
Thank KerryandMary
Adam W, Manager at Courtyard Naples, responded to this review

Dear KerryandMary, Thank you for taking the time to share your feedback regarding your recent stay at our hotel. I am pleased to know that you appreciated our spacious rooms, competitive rates, and excellent location! I feel terrible that our breakfast selection did not meet your expectations. We do serve yogurt and fresh fruit in the mornings; please accept my... More 

San Juan, Puerto Rico
1 review
5 of 5 stars Reviewed 2 weeks ago

Upon checking in i was met by a smiling young lady Dasha who dealt with me very professionally and was very curtious. She set the tone for a very enjoyable stay and pointed me in the right direction on all the questions i had providing excellent customer service.

Helpful?
Thank adrian w
Dasha C, Public Relations Manager at Courtyard Naples, responded to this review

Dear adrian w! :) Thank you so very much for taking the time to share your recent experience at the Courtyard by Marriott - Naples! It was a pleasure having you stay with us, meeting you, and getting to know you. I appreciate your kind words about my performance and I am happy to hear I was able to make... More 

Draper, Utah
1 review
3 of 5 stars Reviewed 3 weeks ago

Room had a moldy smell to it due to the hotel renovations going on. There was a lot of construction going on. The front desk staff was very pleasant and easy to work with. They were the only reason I would return to the hotel in its present state, however if the renovations are complete than I'd be happy to... More 

Helpful?
Thank Daryl S
Dasha C, Public Relations Manager at Courtyard Naples, responded to this review

Dear Daryl S! Thank you for taking the time to share your recent experience at our hotel! It was a pleasure having you stay with us, meeting you, and getting to know you. Thank you for your kind words about our staff. I am happy to hear that we were able to provide you with a memorable customer service during... More 

Stone Harbor, New Jersey
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Both my husband and I are platinum members and we stayed at this hotel last night. What a great hotel! Between the two of us we have stayed in over 200 Marriotts and this one did not disappoint us. The assistant manger Adam was wonderful and very helpful!

Helpful?
Thank Marylide
Dasha C, Public Relations Manager at Courtyard Naples, responded to this review

Dear Marylide! Thank you so much for taking the time to share your recent experience at the Courtyard by Marriott - Naples! We are happy to hear we did not disappoint you and your husband during your stay! We appreciate your kind words about our assistant general manager and are glad to know you enjoyed the customer service you were... More 

Marbella, Spain
Level Contributor
65 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Very nice hotel in a quiet neighborhood but yet right on the main highway. Spacious rooms and comfortable beds. The room was spotless and the decor modern and up to date. The staff was friendly and helpful. Downtown Naples is just a short drive away. I highly recommend and would stay there again.

Helpful?
Thank Marbsyank
Dasha C, Public Relations Manager at Courtyard Naples, responded to this review

Dear Marbsyank! Thank you for taking the time to share your recent experience at the Courtyard by Marriott - Naples! We are happy to hear you thought of our hotel as very nice, and that you liked the neighborhood where it is located, with its convenient location in relation to Downtown and other tourist attractions. We are additionally delighted you... More 

Virginia Beach, Virginia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

We selected this hotel because our team selected it for a tournament. The rooms were comfortable and clean. The common area is a little small but had everything we needed. The free wifi and computer/printer access were great resources. The evening snack cart was a pleasant surprise that the kids loved. The local area felt safe. We walked to some... More 

Helpful?
Thank Cyndi J
Dasha C, Public Relations Manager at Courtyard Naples, responded to this review

Dear Cyndi J! Thank you so much for taking the time to share your recent experience at the Courtyard by Marriott - Naples! We are happy to hear you found the rooms to be clean and comfortable, as well as that the common area had everything you needed. We are additionally pleased that you enjoyed our complimentary WiFi, computer/printer access,... More 

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