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Courtyard Naples

3.0 of 5 3250 US 41 North, Naples, FL 34103
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Courtyard Naples
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Courtyard Naples
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226 reviews from our community

Traveler rating
    88
    77
    35
    19
    7
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47
86
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54
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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East Meadow, New York
Contributor
20 reviews 20 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars NEW

I was glad that we only needed to stay here one night, the room was dingy and musty. It was surprising that a Marriott Courtyard would be in such a need for a make over. The bathroom only had one light and it was hard to see, We were very disappointed.

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Jared S, General Manager at Courtyard Naples, responded to this review

Thank you for taking the time to complete a Trip Advisor review. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the difficulties you experienced during your stay. We have shared your feedback with the appropriate hotel team... More 

Wisconsin
1 review
5 of 5 stars Reviewed 1 week ago

We really enjoyed our stay. It is a great hotel, with very friendly, helpful staff. There is a bistro that serves a delicious breakfast and great Starbucks coffee. Georgette, the server, was there every morning with a smile, she was so friendly and accommodating! The breakfast was great, Chef Ben was very attentive to our breakfast needs. The pool was... More 

Was this review helpful? Yes 1
Jared S, General Manager at Courtyard Naples, responded to this review

Thank you for sharing your experience at the Courtyard Naples through Trip Advisor. As a VALUED CUSTOMER, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve... More 

Naples, Florida
1 review
5 of 5 stars Reviewed 1 week ago

I arrived at at the Courtyard today from NYC ...a long and cold travel day. The management here, Gerry McCloughlin and Jessia Paglio, we're so attentive to me that within 60 minutes, I was relaxed and enjoying my stay. Felt like,I was at Disney !

Was this review helpful? Yes 1
Jared S, General Manager at Courtyard Naples, responded to this review

With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at the Courtyard Naples and we hope you choose... More 

Collegeville, Pennsylvania, United States
Top Contributor
83 reviews 83 reviews
30 hotel reviews
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed 1 week ago

The staff is attentive and friendly. I found the room price during the season high - was equal to my stay beachfront in Miami Beach, later in the week, For the location (busy street) with no other outstanding amenities I would say it was over priced. The room was average, clean, with the bathroom (shower and toilet) separate from the... More 

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Jared S, General Manager at Courtyard Naples, responded to this review

Thank you for taking the time to share your comments with us on Trip Advisor. I was very happy to read about the excellent service you enjoyed during your stay. I also appreciate the fact that you took the time to let us know how we can improve the hotel. Every hotel has room to improve, but many hotels only... More 

Montgomery, Alabama
1 review
5 of 5 stars Reviewed 2 weeks ago

This is a great hotel. The employees are all very nice and the restaurant is convenient. I will be returning several times to Naples and I have decided to make the Courtyard my home away from home. Some of the older Marriott hotels have gone downhill, but this hotel has been kept up well.

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Jared S, General Manager at Courtyard Naples, responded to this review

Thank you for your positive feedback. The Courtyard by Marriott in Naples, FL is the best place to stay if you want to be in the middle of it all. The hotel is right in-between Vanderbilt Beach and downtown Naples! The Courtyard isn't just a great place to stay during the winter, it's a great place to stay all year... More 

Rochester Hills, Michigan
Contributor
16 reviews 16 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Service was great. When we checked in thy gave us a room on the floor level not looking at the pool. We then asked to be moved to pool side in which they where very accommodating.Rooms needed attention. They smelled musty, and carpets had stains on them. Bathrooms updated. The Marriott chain needs to address updating the rooms because they... More 

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Jared S, General Manager at Courtyard Naples, responded to this review

I am very sorry that we did not meet your expectations during your recent stay at the Courtyard by Marriott in Naples, FL. The new managers at the hotel is working very hard to make small improvements each day and we believe that our guests will be pleasantly surprised by the positive changes that are being made.The Courtyard by Marriott... More 

Baltimore, Maryland
1 review
5 of 5 stars Reviewed 3 weeks ago

The hotel is clean and hotel employees are nice. The prices are high, but Naples is a very busy little town and the weather is very pleasant. I am sure the same hotel would cost much less in a colder region of the country. I would recommend the breakfast and also recommend the restaurant next door for lunch.

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Jared S, General Manager at Courtyard Naples, responded to this review

The Courtyard by Marriott is the best place to stay in Naples if you want to enjoy everything the city has to offer. The hotel is located on one of the main roads in Naples and it is only a five minute drive to the beach from the hotel's parking lot! If you are visiting Naples on business, the Courtyard... More 

Connecticut
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We've stayed at other Courtyards, and anticipated this would be fine. Sadly, no. The lighting in the bathroom (tub/toilet area) was unbelievably dim - If you stay here, bring a flashlight. The beds were fine, but lighting at the vanity/sink also very dim. Breakfast was NOT included, which we had anticipated, and the rug in the room was badly stained... More 

Was this review helpful? Yes 1
Jared S, General Manager at Courtyard Naples, responded to this review

I am very sorry about the difficulties you experienced during your recent stay at the Courtyard by Marriott in Naples, Florida. The employees and the mangers here at the hotel are dedicated to the pursuit of excellence. Therefore, we analyze and respond appropriately to all of our guest’s comments. Your feedback is an important tool that we use to improve... More 

Kinnelon, New Jersey
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Great service from barista Jes. It was a delight to sit in Bistro and watch her handle an onslaught of customers with a beautiful smile and cheery disposition. And the quickest service ever in a Courtyard - or pretty much anywhere. Room needs thorough cleaning and maybe new carpet. Musty smell was pretty bad. Older style bathrooms. Naples clientele expect... More 

Was this review helpful? Yes 2
Washington, DC
Senior Contributor
33 reviews 33 reviews
7 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The Naples Courtyard is crazy expensive in winter - close to $400 a night. But is a bargain compared to some higher end properties. The problem is the place needs a serious overhaul because in the hotels present condition it is verging on being ready for Hotel Impossible. The carpet, decor and paint are dark and hardly the inspiration for... More 

Was this review helpful? Yes 2
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Additional Information about Courtyard Naples

Address: 3250 US 41 North, Naples, FL 34103
Location: United States > Florida > Southwest Gulf Coast > Naples > Moorings
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard Naples 3*
Number of rooms: 102
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Also Known As:
Courtyard Naples Hotel Naples
Naples Courtyard
Naples Marriott

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