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Courtyard Naples

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3250 US 41 North, Naples, FL 34103
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Courtyard Naples
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284 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Naples, Florida
5 of 5 stars Reviewed 6 days ago NEW

Wonderful, personal greeting and service upon my check-in. They were very appreciative of my Marriott status. I was walked to my room which had never happened before at any hotel I has stayed at in 25 years. Clean, comfortable room.

Was this review helpful? Yes
Bray, Ireland
1 review
5 of 5 stars Reviewed 1 week ago

We wanted to visit Naples for our Anniversary and booked this hotel. We got a call from the manager in the morning and he mentioned that he is going to put some flowers in the room. We were amazed how they were taking care of their guests. I have no words to explain how the room was. Our room was... More 

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Malaga
Level Contributor
99 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

The staff in this establishment are amazing. From the time we arrived they couldn't do enough for us. The treats trolley is brought around every afternoon with complementary goodies(crisps popcorn, chocolate)and beverages, what a nice touch. The gentleman in charge of it insists on this hospitality. It's situated a 5 to ten minute drive from all that a tourist wants... More 

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North Port, Florida
Level Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago

I am a frequent Marriott visitor, the hotel was very clean, beds were very comfortable. Staff very friendly. I expect nothing less from a Marriott. They have a nice pool area as well as bar which unfortunately we were able to use do to time constraints. The front desk staff couldn't do enough to answer any questions you had.

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1 review
5 of 5 stars Reviewed 1 week ago via mobile

I have to start by saying that this was my first time, staying in Naples Florida, and specially in the courtyard marrriott. Was extremely overwhelmed and happy about the customer service, evwryone made me feel at home and extremely welcome...never had that before in a hotel.i can say that Vanessa at the front desk, was outstanding....she was there when i... More 

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Shoals, Indiana
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Our week at the Marriott Courtyard in Naples was outstanding. Vanessa brought the hospitality cart to our room filled with free beverages, chocolate, and snacks on the second night we were there. Alkida and Kayla were super servers in the Bistro for breakfast and evening sandwiches/drinks. The room was clean and we were super impressed by the manager who was... More 

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Fort Lauderdale, Florida
Level Contributor
3 reviews
5 of 5 stars Reviewed 1 week ago

The entire staff at this location has been extremely courteous and polite..from check-in to check-out. The property is clean, and modern. The rooms are cordially-quaint. The price was definitely a plus! A special thank you to Ms Alkida in the bistro!

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Phil E, General Manager at Courtyard Naples, responded to this review

Markus M, We appreciate you noticing how hard the team works to take care of our guests. I value your feedback. Also I would like to thank you for staying with us at the Courtyard Marriott Naples. Hopefully our clean rooms and excellent value keeps you coming back. Phil More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The room was clean and prepared but lacked soap, shampoo, etc... We went down to front desk and the manager told us to eat at the Bistro at his expense because of the problem. That was a very nice gesture. Every morning he would be there to say hello. Then we found a snack bag at our door. The room... More 

Was this review helpful? Yes 2
Phil E, General Manager at Courtyard Naples, responded to this review

Susan B, Thank you for taking the time to let us know about your recent stay experience with us. We are extremely happy to hear that you will back again soon. Thank you for choosing to stay with us. Phil More 

Lakeville, Minnesota
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We were super impressed by the friendliness and courtesy displayed by their entire staff. One can tell when this is forced or faked, but at this hotel it was clear it is part of their DNA. The chocolate chip cookies were also a big hit, although I'm now suffering withdrawal symptoms. The only negative was the water temperature of the... More 

Was this review helpful? Yes 2
Phil E, General Manager at Courtyard Naples, responded to this review

Dennis G, I appreciate you taking your valuable time to let us know how we are doing at the Courtyard Marriott Naples. Thank you for commenting on our excellent team and how hard we work to provide that memorable customer service that continues to bring our guests back time and time again. Also, I am glad you enjoyed the cookies.... More 

Atlanta, Georgia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My wife and I came down to Naples to purchase a second home. I have stayed at Marriott Courtyards before, but this was my first experience in Naples. The staff is so friendly and helpful I was originally greeted at the front desk by a pleasant young women by the name of Val. Val is an outstanding receptionist, in addition... More 

Was this review helpful? Yes 2
Phil E, General Manager at Courtyard Naples, responded to this review

Dr. Paul C, Thank you again for choosing to stay with us at the Courtyard Marriott Naples. It was our pleasure to host you and your wife while you were in town. Our entire team enjoyed having you both as our guests and look forward to seeing you both in three weeks. Phil More 

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