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Courtyard Naples

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3250 US 41 North, Naples, FL 34103
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Courtyard Naples
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Courtyard Naples
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233 reviews from our community

Traveler rating
    92
    78
    37
    19
    7
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48
86
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60
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

While Courtyards have earned their good reputation honestly through service and quality, the personal attention and consideration shown by manager Jay V. during our recent stay was exemplary. His unspoken attitude of "How can we make your stay better?" is that little bit extra that separates the special places from the common. Treat yourself to the best: stay here.

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1 review
5 of 5 stars Reviewed yesterday NEW via mobile

It was nice stay at the Courtyard Marriott in Naples fl, we had enjoyed our breakfast, an we had a great service from Georgette and Ben. And Sariett is an excellent person, she works in the front desk, she is really sweet and a helpfully person.

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Cranston, Rhode Island
1 review
5 of 5 stars Reviewed 1 week ago NEW

Stayed for a view nights in February. Great staff provided a good stay. Also enjoyed service at the breakfast and dinner bistros. Was hard to believe some of the staff worked both shifts but led to a friendly experience, especially impressed with a server named Jess and her partner who she was training at the time.

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1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

My business partner and I had a meeting in the hotel and when checking in we had the most fun girl named Jessica who was training a new hire and Jessica was super accommodating and had the personality you need that perks you up after a long day. Not another check in robot which we see all the time...great place...cool... More 

Was this review helpful? Yes 2
Fort Lauderdale, Florida
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I was able to check in early and they did recognize my Gold Elite status. The hallway was a little musty but the room was clean and the pool area was basic but well maintained. The service was prompt and good. It is not a "luxury hotel" but for a Courtyard is was a fine experience.

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Jared S, General Manager at Courtyard Naples, responded to this review

Wow! Thank you for your outstanding endorsement of the Courtyard by Marriott in Naples, Florida. The hotel’s staff certainly has a passion for excellence. Everyone who works at the Courtyard by Marriott in Naples wants the hotel to become the #1 place to stay in southwest Florida. Your kind words have been a great encouragement and everyone who works at... More 

Saint Paul, Minnesota
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

I stay at Marriott all the time. This Courtyard is average at best. Traveling as a gold elite I have no balcony no upgrade. As a woman traveling alone I have a room that is connecting - not cool! Room is okay. Clean. No view. Disappointed in the area :(

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Jared S, General Manager at Courtyard Naples, responded to this review

On behalf of the Courtyard by Marriott in Naples, Florida, I extend my sincere apologies for the overall poor experience you had during your recent overnight stay. You are a valued customer and we certainly do not wish for you to stay with one of our competitors. We sincerely hope that you will give us another opportunity to meet your... More 

Binghamton, New York
1 review
3 of 5 stars Reviewed 2 weeks ago

the hotel is your standard courtyard, overpriced though. The staff does a good job, particularly the restaurant staff. Georgette and Ben were very friendly, helpful, and did a great job to get the day started right.

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Jared S, General Manager at Courtyard Naples, responded to this review

I am very sorry that you did not have an excellent experience at the Courtyard by Marriott in Naples, FL. The hotel may be in need of some updates and we are aware of some of the deficiencies you pointed out in your review. The good news is that the hotel is going to receive many updates in the near... More 

East Meadow, New York
Contributor
20 reviews 20 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 4 weeks ago

I was glad that we only needed to stay here one night, the room was dingy and musty. It was surprising that a Marriott Courtyard would be in such a need for a make over. The bathroom only had one light and it was hard to see, We were very disappointed.

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Jared S, General Manager at Courtyard Naples, responded to this review

Thank you for taking the time to complete a Trip Advisor review. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the difficulties you experienced during your stay. We have shared your feedback with the appropriate hotel team... More 

Wisconsin
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

We really enjoyed our stay. It is a great hotel, with very friendly, helpful staff. There is a bistro that serves a delicious breakfast and great Starbucks coffee. Georgette, the server, was there every morning with a smile, she was so friendly and accommodating! The breakfast was great, Chef Ben was very attentive to our breakfast needs. The pool was... More 

Was this review helpful? Yes 1
Jared S, General Manager at Courtyard Naples, responded to this review

Thank you for sharing your experience at the Courtyard Naples through Trip Advisor. As a VALUED CUSTOMER, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve... More 

Naples, Florida
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I arrived at at the Courtyard today from NYC ...a long and cold travel day. The management here, Gerry McCloughlin and Jessia Paglio, we're so attentive to me that within 60 minutes, I was relaxed and enjoying my stay. Felt like,I was at Disney !

Was this review helpful? Yes 1
Jared S, General Manager at Courtyard Naples, responded to this review

With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at the Courtyard Naples and we hope you choose... More 

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