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The Ritz-Carlton, Naples

5.0 of 5 280 Vanderbilt Beach Road, Naples, FL 34108
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Certificate of Excellence 2014
The Ritz-Carlton, Naples
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The Ritz-Carlton, Naples
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1,054 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for The Ritz-Carlton, Naples
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Chicago, Illinois
Contributor
20 reviews 20 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed June 12, 2011

This hotel is quite nice, but the customer service does not live up to what one expects from a Ritz property. I've stayed here twice for business meetings---both times I found the customer service to be lacking. Front desk check-in process was slow and tedious...specialists were not even slightly accomodating as I waited more than 2 hours to have receive... More 

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London, Canada
Senior Contributor
45 reviews 45 reviews
30 hotel reviews
67 helpful votes 67 helpful votes
4 of 5 stars Reviewed June 11, 2011

We were here for a convention and had everything paid for us, including the very expensive valet parking and sometimes the very expensive beach umbrellas. Hotel was clean, neat, great staff, no issues at all. Important tip to you - ignore if you are a business guy and expense account. Take your computer or iPad down to the lobby, have... More 

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London
Contributor
17 reviews 17 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed June 10, 2011

We stayed at the Ritz Carlton for a 6 night break after being in Orlando on business, having travelled from London. We chose the hotel because it was 5 star, on the beach and in an area of Florida we thought would be good for a vacation. We arrived very late at the hotel (12:30 am) due to transport problems... More 

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Virginia
Senior Contributor
33 reviews 33 reviews
19 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed June 1, 2011

Just returned from a 5 day stay at the Naples Ritz. We sprung for club level, and boy was it worth it. The service in the club is 5 star all the way, and the food offerings throughout the day w/ beverages are wonderful. Really healthy, delicious salads, seafood, wraps, scrumptious desserts and cordials in the evening. Considering the price... More 

Was this review helpful? Yes 3
Madison, New Jersey
Top Contributor
90 reviews 90 reviews
53 hotel reviews
196 helpful votes 196 helpful votes
5 of 5 stars Reviewed May 28, 2011 via mobile

First time in Naples and would go back! The beach: water was calm, clean, clear and the sand was soft no shells or rocks. The location of hotel: far from downtown Naples where all the restaurants and shops are but there is a strip mall very close with pharmacy, whole foods and outlet stores. You need a car or taxi... More 

Was this review helpful? Yes 3
Chicago, Illinois
Contributor
13 reviews 13 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed May 16, 2011

The property is beautiful and awesome sunsets. The service is what you expect from a Ritz and the staff was amazing; especailly the manager of the beach bar (sorry I forget name). The only disappointement I had was the number of children that were staying at this hotel. It is very family friendly and if that is your thing than... More 

Was this review helpful? Yes 3
Belmar, New Jersey
Senior Reviewer
6 reviews 6 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 30, 2011

The hotel was just great. The service was amazing. The only fraud I had was that you had to pay $20 a day for using an umbrella? Come on. Everything else was spectacular, the beach, pool, location,activities, and the people working at the valet parking. Superb hotel!

Was this review helpful? Yes 3
Knysna, South Africa
Reviewer
5 reviews 5 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed April 20, 2011

I decided to reserved a week in a luxury hotel with amenities I was accustomed to, for a getaway. I reserved a weeks stay at the Ritz Carlton, in Naples for just that getaway. It was all I hoped for and more. I started my day off with an hour in gym overlooking the fairways of the golf course. Then... More 

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Simpsonville, South Carolina
Contributor
17 reviews 17 reviews
13 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed April 19, 2011

We had a coastal view room, and we had a side view of the ocean with a small balcony. We were able to sipp coffee and watch the dolphins. The room was clean, the bed soft, and the bath products smelled very good. This was high season, and I never felt crowded at the pool. We were able to check-in... More 

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Chicago
1 review
5 of 5 stars Reviewed April 18, 2011

This hotel has a great set up with the pools and beach. It is very family friendly (candy/ice cream store on site/natures wonders aquarium) and the staff is excellent. My only comment about the rooms is that there is no separate tub and shower, which I would have expected. I also agree with comments about it being crowded and that... More 

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Hotel Summarization (Beta)

What travelers say

  • Gumbo Limbo(11)
  • Pool area(10)
  • Very nice(10)
  • Top notch(7)
  • Hotel staff(6)
  • Club level(5)
  • Valet parking(5)
  • Golf resort(3)
  • Sushi bar(3)

Additional Information about The Ritz-Carlton, Naples

Address: 280 Vanderbilt Beach Road, Naples, FL 34108
Phone Number:
Location: United States > Florida > Southwest Gulf Coast > Naples
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Ritz-Carlton, Naples 5*
Number of rooms: 420
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Also Known As:
The Ritz-Carlton, Naples Hotel Naples
Naples Ritz Carlton
Ritz Naples
Ritz-Carlton Naples
Hotel Style:
#2 Business Hotel in Naples
#4 On the Beach Hotel in Naples
#5 Spa Hotel in Naples
#5 Luxury Hotel in Naples
#7 Family Hotel in Naples
#9 Romantic Hotel in Naples

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