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All 58 Naples hotels

Waldorf Astoria Naples

4.5 of 5 Resort   |   475 Seagate Drive, Naples, FL 34103 (North Naples)
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Ranked #34 of 58 hotels in Naples
A recent review
5 of 5 stars Reviewed January 24, 2013
Alexis F Palm Beach Gardens, Florida
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1,687 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (374)
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There are newer reviews for Waldorf Astoria Naples
See the most recent reviews
Palm Beach Gardens, Florida
Senior Contributor
21 reviews 21 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed January 24, 2013

I'm an East coast Florida resident. My fiance and I travelled to Naples for a business trip 1/19/13. I've never stayed at a Waldorf Astoria before. Upon driving up to the valet I was simply in awe. It was so beautiful!! We checked in ( a bit of a wait) and received two complimentary house wine coupons (not the norm).... More

Was this review helpful? Yes 1
Dan W, Director of Human Resources at Waldorf Astoria Naples, responded to this review

Alexis, thank you so much for your kind review. It is always great to hear when our guests have a great time and even more special when one of our team members make a lasting impression. We will be sure to pass along your compliments to Paris. We hope to see you again in the not to distant future, thank... More

Cleveland
Contributor
19 reviews 19 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed January 23, 2013

I've stayed here several times through the years, for both business and pleasure. By the fact that I have returned, you can tell that I like the hotel. The positives are an attractive lobby area, good sized rooms with (distant) water views from the balcony, and a nice beach (once you get there). The negatives are that the rooms feel... More

Was this review helpful? Yes
Donna C, Executive Office at Waldorf Astoria Naples, responded to this review

First and foremost we would like to thank you for your continued patronage over the years. The biggest compliment is repeat business and by all accounts it sounds as though you really have enjoyed your stays with us. We are of course disappointed that you found our room product to be a little dated and we will continue to do... More

Milwaukee, Wisconsin
Top Contributor
51 reviews 51 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed January 23, 2013

Stayed at the resort following a business meeting held at the Ritz Carlton Naples. The rooms at the hotel were luxuriously grand with great views and spa like bathrooms. Staff was friendly, informative and willing to accommodate all your needs. The walk/tram to the beach through the mangrove was relaxing and beautiful. Concierge and bell staff was very helpful. Given... More

Was this review helpful? Yes 2
Donna C, Executive Office at Waldorf Astoria Naples, responded to this review

We're so glad to hear you enjoyed your time with us and appreciate you sharing your feedback with others. We value your patronage and hope to welcome you back in the near future. More

Yorktown Heights, New York
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 23, 2013

I was traveling for business and was put up in the Waldorf, which is where the conferece was. I was pretty excited since Ive never stayed at a very high end hotel, so my expectations were high. We arrived late in the evening and parked in the garage- only to find out that there is no elevator from the garage... More

Was this review helpful? Yes
Donna C, Executive Office at Waldorf Astoria Naples, responded to this review

Thank you so much for your review of our property. We really are proud of our property and our location and despite having stayed with us for a conference we are glad to hear you were able to enjoy some of the recreational facilities we offer, especially our beach. I would like to personally apologize for the misinformation you were... More

San Antonio, TX
Senior Contributor
39 reviews 39 reviews
15 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed January 23, 2013

Spent a week at the Napels "Grand" Waldorf Astoria two weeks ago for a conference. Had a very nice room on the 7th floor with balcony looking south at the water and could see a beautiful sunset every night. Room was fine, nothing special, no problems. Had an opportunity to visit one of the suites where a friend was staying,... More

Was this review helpful? Yes 2
Donna C, Executive Office at Waldorf Astoria Naples, responded to this review

You'd rather be in the Carribean??!! All joking aside, we were happy to hear that you had a great stay with us but sorry to hear that some of our staff were less than polite. We pride ourselves on providing outstanding service, and we strive to employ team members that share the same passion. We will be sharing your comments... More

Kansas City, Kansas
Senior Contributor
42 reviews 42 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed January 21, 2013

The rooms at the Waldorf we large enough that we never felt cramped even staying for the week. The staff was helpful and courteous and the location is wonderful. The rooms that face the south have a wonderful sunset view and the beach was quite nice

Was this review helpful? Yes 2
Donna C, Executive Office at Waldorf Astoria Naples, responded to this review

Thank you!! So glad to hear you enjoyed your visit. Don't be a stranger - come back and visit us again! More

Toronto, Canada
Top Contributor
68 reviews 68 reviews
16 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed January 21, 2013

This hotel is well-located with nice views. It is not directly on the beach. The beach is accessed by walking 15 minutes on the boardwalk or by taking a ride on the hotel's "tram" (big golf cart). The tram's run frequently during the day. The beach is beautiful. The hotel provides towels and chairs at the beach (no fee) but... More

Was this review helpful? Yes
Donna C, Executive Office at Waldorf Astoria Naples, responded to this review

Thank you for your candid feedback regarding your recent visit with us. We were deligthed to hear that you enjoyed your visit and we hope to see you again in the future. We will certainly pass along your compliments to our staff. More

Medford, New Jersey
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed January 21, 2013

Just got back from a 3 night trip for a work meeting and have to say that I was not impressed. Given that this was a Waldorf Astoria, I had high expectations but was disappointed with what I found. First, the good things. The lobby was attractive, the staff very attentive, and the hotel food was good. It is about... More

Was this review helpful? Yes 1
Donna C, Executive Office at Waldorf Astoria Naples, responded to this review

Please accept our sincere apologies for the working order of your guest room, and also the odor you mentioned. This is certainly something we would like to address immediately and we hope you can send your room number to me via private message to donna.cox@waldorfastoria.com We will immediately check the room and address any deficiencies immediately. We truly value your... More

Indianapolis, Indiana
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 20, 2013

This is a fabulous resort with very attentive staff. You feel pampered from the moment you arrive until you depart. The bar is inviting and the food in the Aura Restaurant is very good. Do not pass up the carrot cake for dessert--it is the best ever and a single order is enough for at least 2 people. Amanda Hawkins-Vogel... More

Was this review helpful? Yes 1
Hunter H, General Manager at Waldorf Astoria Naples, responded to this review

We were pleased to hear that you escaped the cold weather for a tropical paradise! By all accounts we see you had a lovely time and it clearly would not have been the same without Amanda. She truly is a superstar and we will be sure to pass along your compliments. Thank you for your kind words and we hope... More

Estero, Florida
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 19, 2013

Wonderful Resort, with terrific staff in a fantastic location, beautiful stroll to the beach and shops. The resort's pool is a tropical paradise with an amazing slide for the children and a quite reserved area for adults only, and what a pleasure it is to sit at the pool bar and be taken care of by a bartender named Paris,... More

Was this review helpful? Yes 1
Hunter H, General Manager at Waldorf Astoria Naples, responded to this review

This really was a "StayCation" for you and we are deligthed to hear you enjoyed it! We will most certainly commend Paris for her "mixologist" techniques and we thank you for mentioned her specifically. You had mentioned that you would be coming back soon and if there is anything we can do to make your stay more enjoyable, please let... More

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Hotel Summarization (Beta)

What travelers say

  • Pool area(35)
  • Golf cart(31)
  • Very nice(30)
  • Water slide(13)
  • Resort fee(12)
  • Breakfast buffet(11)
  • Great time(9)
  • Rooms are clean(6)
  • Tram ride(5)
  • Friendly and helpful(4)

Additional Information about Waldorf Astoria Naples

Address: 475 Seagate Drive, Naples, FL 34103
Phone Number:
Location: United States > Florida > Southwest Gulf Coast > Naples > North Naples , Pelican Bay
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Waldorf Astoria Naples 4.5*
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Also Known As:
Waldorf Astoria Naples Hotel Naples
The Waldorf Astoria Collection Naples

478 photos of this hotel

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#5 Top resorts Hotel in Naples #8 On the Beach Hotel in Naples #8 Spa Hotel in Naples #10 Luxury Hotel in Naples #17 Business Hotel in Naples #31 Family Hotel in Naples #31 Romantic Hotel in Naples
Hotel Class
Official Description (provided by the hotel)
The Waldorf Astoria Naples is Southwest Florida’s insider secret for couples, families and business groups looking for an eco-smart beach retreat with panoramic views of the Gulf of Mexico. Set on 23 waterfront acres adjoining a 200-acre nature preserve and mangrove estuary, the resort is celebrated for its genuinely friendly staff who embody the highly hospitable philosophy of "The answer is yes; what’s the question?" Inviting features include spacious guestrooms, suites and bungalows with private balconies or patios; same-floor meeting space and break-out rooms with floor-to-ceiling windows; energizing recreation, including championship golf, award-winning tennis and water sports on three miles of sugar sand beach; three signature pools, including one with a 100-foot water slide; a rejuvenating Waldorf Astoria Spa and inventive dining options. It’s also just a short stroll or bike ride on palm-lined streets to unique shops, restaurants and galleries. ... more   less 
Number of rooms
474

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of Waldorf Astoria Naples and other travelers.
3 questions
28 days ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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