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Naples Grande Beach Resort

4.5 of 5 475 Seagate Drive, Naples, FL 34103 (Formerly Waldorf Astoria Naples)
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Naples Grande Beach Resort
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Naples Grande Beach Resort
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299 reviews from our community

Traveler rating
    198
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    31
    14
    6
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74
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Naples Grande Beach Resort
See the most recent reviews
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

With the new renovations this resort is absolutely beautiful. The resort is very clean and the service is great! It's in a great location, with breathtaking views of the beach to great shopping near by, it's a wonderful place to stay!! For sure a five star resort!

Was this review helpful? Yes 1
Donna C, Executive Office at Naples Grande Beach Resort, responded to this review

Thank you for you kind review, we were every happy to hear that you enjoyed your time with us and we hope to see you many more times in the future. More 

Baltimore, Maryland
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

The Naples Grande is my new favorite resort in a town that has a plethora of great resorts. Everything from the rooms and food to the pool and scenery are first class. There is such a variety of dining options, each having their own unique style, flavor and experience. My favorite was Auro which combined international dishes with local products.... More 

Was this review helpful? Yes 4
Donna C, Executive Office at Naples Grande Beach Resort, responded to this review

Thank you so much for sharing your feedback on this wonderful site. It was great to hear you enjoyed your visit and we hope you will come down from Baltimore more often! It's much warmer here! Donna Cox Executive Office More 

Chicago, Illinois
Senior Contributor
40 reviews 40 reviews
12 hotel reviews
29 helpful votes 29 helpful votes
1 of 5 stars Reviewed 1 week ago

We have been here five days and our experience has been unacceptable. Terrible time with housekeeping. We left our room at 9 came back at four and our room was still not made up. Talked to management and they said it would,not happen again. Next day okay then following day same thing. Gone all all day and come back, room... More 

Was this review helpful? Yes 5
Donna C, Executive Office at Naples Grande Beach Resort, responded to this review

Please accept our sincere apologies for this experience. I understand that our Front Office Manager has reached out to you but if I can be of any additional help, please don't hesitate to let me know. Sincerely, Donna Cox Executive Office More 

Jacksonville, Florida
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Beautiful resort. The hotel staff is extremely friendly and helpful. Beach is wonderful after a short walk or ride on a golf cart through the mangroves. Right down the street from the Waterside outdoor mall which my wife loves. I would highly recommend the resort.

Was this review helpful? Yes 5
Donna C, Executive Office at Naples Grande Beach Resort, responded to this review

Thank you so much! We are happy to hear you enjoyed your time with us and we hope to see you again in the very near future. If I can ever be of assistance, please don't hesitate to let me know. Donna Cox Executive Assistant More 

Weston, Florida
Contributor
11 reviews 11 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel has just undergone a multi-million dollar renovation. Attention to detail is amazing. Plush furniture on patio - 2 sinks, soaking tub and shower in bathrooms. Lobby is beautiful and not one employee walked by me without greeting me. Jessica McAfee was so friendly and helpful when it came to making recommendations on the area. Will definitely return

Was this review helpful? Yes 5
Donna C, Executive Office at Naples Grande Beach Resort, responded to this review

Thank you for your kind review and thank you for singling out Jessica! We were thrilled to hear she was so helpful and we will be sure to share your compliments with her. More 

1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

The beach staff were really attentive and willing to make our stay enjoyable. Special thanks to Dylan Wiebke and his associates. You guys continually checked on us without even asking. We look forward to coming back and staying here again. Dr's. Mario and Georgia Agaliotis and family.

Was this review helpful? Yes 4
Donna C, Executive Office at Naples Grande Beach Resort, responded to this review

Thank you so much for kind words. We are thrilled to hear you enjoyed your beach experience and we hope to see you again soon. More 

Glenview, Illinois
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

This is an update to the previous review about the Villas. As mentioned in the response to the review, Anthonia Smith responded very promptly and courteously and was able to move us to one of the Signature Rooms on the 17th floor, which were recently renovated. Danielle and David also provided excellent customer service in assisting with our move and... More 

Was this review helpful? Yes 2
Doncaster, United Kingdom
Contributor
17 reviews 17 reviews
14 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

hotel was excellent and had a room on 15th floor , great view with big furnished balcony. ten minute walk to the beach or a quick ride on the golf buggy . all staff very friendly and couldnt do enough for us , especially the beach staff and bar staff and valets . one pool was still having renovation work... More 

Was this review helpful? Yes 2
Donna C, Executive Office at Naples Grande Beach Resort, responded to this review

Thank you so much for sharing your great experience with the trip advisor community and of course us! We were so pleased to hear you enjoyed your visit and we hope that we will may be your choice for vacation for many years to come. We do apologize that you weren't aware of the valet charge and we will look... More 

Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Our New Year's "Staycation" was a wonderful 2 night visit at Naples Grande. The stunning 10th floor view offered panoramic Gulf of Mexico views all the way to Ft. Myers Beach. The room was immaculate with very comfortable beds. A short tram ride down the beautiful boardwalk brought us to the white sand beach and amenities including covered twin beach... More 

Was this review helpful? Yes 3
Donna C, Executive Office at Naples Grande Beach Resort, responded to this review

Happy New Year to you! We were so happy to hear that we were your choice of hotel to celebrate the end of last year and the beginning of this year and we hope that we may become a tradition for you. Being a "staycation" you can't be far away and we hope to see you a lot more often. More 

Miami, Florida
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I frequently stay in Naples on business and pleasure and I think I just stayed at the best hotel option in Naples based on: the check in experience, style and ambiance of lobby, in-house food and beverage facilities and the quality of the room. The hotel location and access to the beach is perfect. It was a great experience and... More 

Was this review helpful? Yes 3
Donna C, Executive Office at Naples Grande Beach Resort, responded to this review

Dennis thank you for your kind review and your continued loyalty to our property. We are happy to hear that you confinued to enjoy your visits with us and if I can ever be of assistance to you, please don't hesitate to let me know. Donna Cox Executive Assistant More 

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Additional Information about Naples Grande Beach Resort

Address: 475 Seagate Drive, Naples, FL 34103 (Formerly Waldorf Astoria Naples)
Phone Number:
Location: United States > Florida > Southwest Gulf Coast > Naples > North Naples , Pelican Bay
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Naples Grande Beach Resort 4.5*
Number of rooms: 474
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Amex, Cheap Tickets, Hotels.com, Agoda, Despegar.com, Odigeo, TripOnline SA and Tingo so you can book your Naples Grande Beach Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Waldorf Astoria Naples Hotel Naples
The Waldorf Astoria Collection Naples
Hotel Style:
#2 Top resorts Hotel in Naples
#6 On the Beach Hotel in Naples
#7 Spa Hotel in Naples
#8 Luxury Hotel in Naples
#12 Business Hotel in Naples
#22 Family Hotel in Naples
#24 Romantic Hotel in Naples

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