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All 58 Naples hotels

Waldorf Astoria Naples

4.5 of 5 Resort   |   475 Seagate Drive, Naples, FL 34103 (North Naples)
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Ranked #34 of 58 hotels in Naples
A recent review
5 of 5 stars reviewed yesterday
Jim G Apopka, Florida
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1,704 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (376)
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English first
Apopka, Florida
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed yesterday NEW

My wife and I bid on and won a package at a silent auction figuring this would be a no brainer since it was the Waldorf. Wow, when we went online to check out the reviews were we confused by the wide spectrum of reviews. So with no preset expectations we went and stayed there this past week, and couldn't... More

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frankyvw
Senior Contributor
48 reviews 48 reviews
14 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed yesterday NEW

We were staying in Naples for one night and were attracted by the low price and waterslide. After one day in Legoland, we arrived at the hotel around 8 pm and waterslide was already closed. I asked at front desk and staff genlty told us it was open from 9 am to 5 pm daily but the swimming pool was... More

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Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Stayed in a bungalow over Labor Day weekend. The bungalows are great for Families as they offer a separate bedroom, a pullout couch, and we requested a rollaway bed. When you make It to the beach ask for Dylan S. He set up our family nicely with a beach bed, chairs, umbrellas, towels, etc and is very attentive. This is... More

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Miami
Top Contributor
87 reviews 87 reviews
12 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My husband and I decided to go for our anniversary and e loved it. We live in Fl. And it i close to our home. Everything was great about the hotel. Location, beach, pools, e even got complimentary bike for 2 hours,

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1 review
4 of 5 stars Reviewed 2 days ago NEW via mobile

Great stay, great people. Dillon S on the beach was helpful. Especially when you have your littles ones. Definitely not the standard of a waldorf astoria. We have stayed at many around the county and this one is transitioning over to a non holton resort and it shows. We are staying here during the tale end of the transition now.... More

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Naples, Florida
1 review
5 of 5 stars Reviewed 3 days ago NEW

Discovered the Waldorf Astoria Naples on August 17 and was thoroughly impressed with the beautiful setting. A trip to the beach via the boardwalk is like a free eco tour through the mangroves. My room was clean and spacious and all of the staff was very friendly. I also saw their designs for the renovation (will reflag as the Naples... More

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1 review
2 of 5 stars Reviewed 5 days ago NEW

This our first trip to this hotel and our last. The name is impressive, but there is no comparison to the Waldorf in NY!This hotel is overprised, expensive & not on the beach. Needless we made the best of it. We checked in for 4 days...but when we realized that the A/C did NOT work! It stayed hot all the... More

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Hunter H, General Manager at Waldorf Astoria Naples, responded to this review

Dear Stef W, Thank you for sharing your candid feedback. We want you to rest assured that we do read and evaluate each review and take all guest feedback very seriously. We are working with our facilities team to address the HVAC system problems and apologize that it was not completely resolved during your stay. We hope you will view... More

Atlanta, Georgia
Contributor
12 reviews 12 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed 6 days ago NEW via mobile

A very tired and worn out hotel. Not up to Waldorf Astoria standards. The main restaurant was closed and they never advised us even though the reservation phone line accepts reservations. We had a 1450 sq ft suite-room 1002--all the carpet, furniture, televisions, air conditioning, kitchen, et al, we're all worn out and dated. We had a nice view(with lots... More

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Hunter H, General Manager at Waldorf Astoria Naples, responded to this review

Thank you for taking the time to share your feedback, Greg33. It's always such a pleasure hearing from our guests about their stay. However, we're disappointed about the reservation missteps and uncomfortable room conditions you encountered. We are working to identify any inconsistencies in our service messages and will keep your input in mind as we complete our renovations. Please... More

2 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 1 week ago

This is not a Waldorf Astoria. The service is terrible. We came for a weekend getaway and stood inline for 30 minutes to check in, 30 minutes for every beer at the beach, and 30 minutes to confirm that our awful view of the beach was really the "panoramic view of the gulf" that was described on the Waldorf website.... More

Was this review helpful? Yes 5
Hunter H, General Manager at Waldorf Astoria Naples, responded to this review

David, thank you for taking the time to share your feedback with us. We would like to apologize for this disappointing visit and we can assure you that your feedback does not fall on deaf ears. We will do everything we can to raise the bar and we hope we may have the opportunity to redeem ourselves. Once again our... More

Cardiff
Reviewer
4 reviews 4 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We stayed for two weeks and the Waldorf last year for our honeymoon and had such an incredible time, we came back again for our first anniversary. What a brilliant decision! We had such a fuss from Tonya and the team, handmade chocolates and a card celebrating our anniversary. Again, a fantastic fortnight in beautiful surroundings. Stunning hotel, ideal location... More

Was this review helpful? Yes 1
Hunter H, General Manager at Waldorf Astoria Naples, responded to this review

Mrs. D, thank you for your kind words and happy anniversary! We were pleased to hear that Tonya and the Concierge Team were able to make your stay extra special and we will be sure to pass along your compliments. Next year we will have a new room product and we hope you will enjoy it just as much. More

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Hotel Summarization (Beta)

What travelers say

  • Pool area(35)
  • Golf cart(31)
  • Very nice(30)
  • Water slide(13)
  • Resort fee(12)
  • Breakfast buffet(11)
  • Great time(9)
  • Rooms are clean(6)
  • Tram ride(5)
  • Friendly and helpful(4)

Additional Information about Waldorf Astoria Naples

Address: 475 Seagate Drive, Naples, FL 34103
Phone Number:
Location: United States > Florida > Southwest Gulf Coast > Naples > North Naples , Pelican Bay
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Waldorf Astoria Naples 4.5*
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Also Known As:
Waldorf Astoria Naples Hotel Naples
The Waldorf Astoria Collection Naples

481 photos of this hotel

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#5 Top resorts Hotel in Naples #8 On the Beach Hotel in Naples #8 Spa Hotel in Naples #10 Luxury Hotel in Naples #17 Business Hotel in Naples #31 Romantic Hotel in Naples #31 Family Hotel in Naples
Hotel Class
Official Description (provided by the hotel)
The Waldorf Astoria Naples is Southwest Florida’s insider secret for couples, families and business groups looking for an eco-smart beach retreat with panoramic views of the Gulf of Mexico. Set on 23 waterfront acres adjoining a 200-acre nature preserve and mangrove estuary, the resort is celebrated for its genuinely friendly staff who embody the highly hospitable philosophy of "The answer is yes; what’s the question?" Inviting features include spacious guestrooms, suites and bungalows with private balconies or patios; same-floor meeting space and break-out rooms with floor-to-ceiling windows; energizing recreation, including championship golf, award-winning tennis and water sports on three miles of sugar sand beach; three signature pools, including one with a 100-foot water slide; a rejuvenating Waldorf Astoria Spa and inventive dining options. It’s also just a short stroll or bike ride on palm-lined streets to unique shops, restaurants and galleries. ... more   less 
Number of rooms
474

Questions & Answers

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1 month ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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