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All 58 Naples hotels

Naples Grande Beach Resort

4.5 of 5 Resort   |   475 Seagate Drive, Naples, FL 34103 (Formerly Waldorf Astoria Naples) (North Naples)
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Naples Grande Beach Resort
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Ranked #35 of 58 Hotels in Naples
A recent review
3 of 5 stars reviewed 2 days ago
Pablo C
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1,747 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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English first
Melbourne, Florida
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed yesterday NEW

This hotel is undergoing a very badly needed remodel so we woke every morning to hammers etc. at 8:30. After 3 days I went to the front desk and asked if there would be a discount for all the noise. They offered to move me to a quite room, if they had a quite room why wasn't I offered it... More

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Senior Contributor
38 reviews 38 reviews
13 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Staff: GREAT SERVICE. Maybe the best point on our visit. Everybody is doing something. Everybody stays busy. Happy to see how "ready to help" everybody is. Location: EXCELLENT. Room conditions: I will not write a long list of issues with the rooms, I will only say that it was due for a renovation in 1983. Restaurant: great food and great... More

Was this review helpful? Yes 1
Bethlehem, Pennsylvania
Senior Contributor
37 reviews 37 reviews
35 hotel reviews
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

Had reserved a 6 night stay with Waldorf Astoria a while ago, 2 of the 6 nights I was using Hilton Honors points. Send multiple emails to new hotel asking if they could confirm my existing reservation including Hilton upgrades, which I have received for last 7 years at this resort (have stayed the first or second week of Sept.... More

Was this review helpful? Yes 5
Donna C, Executive Assistant at Naples Grande Beach Resort, responded to this review

We were most saddened to hear of your experience and we will be sharing your comments with out team. While things happen, i.e. change in ownership, etc. it is the manner in which we handle such situations that can make all the difference and we apologize that you felt the front desk to be underwhelming. While you have noted that... More

Top Contributor
55 reviews 55 reviews
28 hotel reviews
53 helpful votes 53 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Love the beach. Nice shallow water you can wade into and see dolphins and find sand dollars. The hotel bar actually has some of the best food in the area, the tuna tacos are phenomenal. The room is ok, hotel is getting dated, but you are here for location so enjoy the outdoors!

Was this review helpful? Yes 1
Donna C, Executive Office at Naples Grande Beach Resort, responded to this review

Thank you so much for your kind review! We are very happy to hear that you enjoyed your visit and we hope that we may see you again and again in the future! More

Plantation, Florida
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I booked this hotel when it was called Waldorf Astoria, but then came to find out that the name was changed to Naples Grande Beach Resort. I told the hotel that I was proposing and wanted to do something very special for my fiancé. They immediately transferred me to In-room services, I spoke to Lorena who was amazing!. She was... More

Was this review helpful? Yes 2
Donna C, Executive Assistant at Naples Grande Beach Resort, responded to this review

First and foremost congratulations!!!! We were delighted to hear that Lorena in our Private Dining office made you feel special and we thank you for mentioning her on this wonderful post, we will be sure to pass along your compliments. We look forward to seeing you again in the future, and if we can help with your big day, please... More

Fruitland Park, Florida
Top Contributor
137 reviews 137 reviews
40 hotel reviews
129 helpful votes 129 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Beautiful hotel! Pool was amazing , staff professional I even got a upgrade when I asked since my stay was extended for work! I would stay again, clean comfy and great service and beach amazing!! What more do you need:) priced sooo perfect for what you get!

Was this review helpful? Yes 1
Donna C, Executive Office at Naples Grande Beach Resort, responded to this review

Thank you for your kind note, we were very happy to hear you enjoyed your visit and we hope to see you again in the future whether for business or for pleasure. Thank you again. More

Saddle River, New Jersey
Senior Contributor
38 reviews 38 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

This hotel was sold during our stay. They handled the transition seamlessly BUT the rooms are tired. Our slider was near impossible to move, the lighting in the room was terrible with several bulbs burned out and the carpet was rippled causing me to stub my toe on the desk leg (a nice 'black and blue' for my special beach... More

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Donna C, Executive Office at Naples Grande Beach Resort, responded to this review

Thank you for taking the time to provide this great site with your feedback. We were happy to hear that your found the transition in companies to be seamless but were sorry to hear about the room condition you experienced. As you know we are in the midst of a complete renovation and we you will come back to see... More

Grand Rapids, Michigan
Top Contributor
97 reviews 97 reviews
31 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This Waldorf is lovely. Very nice beach that you can walk to or take a tram. Note though, that there is a public parking area that utilizes the same walkway/tram to beach. Staff was helpful and friendly. The rooms were good, but could be updated. The Spa however, was pure bliss. Private pools, steam rooms, services, lounge chairs. It was... More

Was this review helpful? Yes 1
Donna C, Executive Office at Naples Grande Beach Resort, responded to this review

Alicia, thank you for your post! It appears that you enjoyed your stay with the exception of perhaps the beach experience and for this we apologize. The new tram pick up is now complete and we hope you will have the opportunity to come back and see it. (As well as another trip to the Spa!) More

Moline, Illinois
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

We just got back yesterday from this resort. The construction noise is horrendous. We were told upon check-in that pressure washing the exterior was happening but it was on a floor not near us. They never mentioned the jackhammering of tile in the rooms they are now renovating. We complained on the first day and they moved us to another... More

Was this review helpful? Yes 2
Donna C, Executive Office at Naples Grande Beach Resort, responded to this review

Please accept our sincere apologies for this experience. We had posted informaiton about the construction on our website and at check in and we are sorry to hear that you weren't properly notified. We will be sure to share your comments with our front office team to ensure this is being properly communicated. We do hope you will reconsider visiting... More

2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We are currently staying at the Naples Grand Beach resort (formerly Waldorf) We read all of the recent reviews before we booked this place. We had another reservation with the Hilton but decided to change it to this hotel instead. I was worried about the bad reviews but the pool area looked so much more fun than the Hilton, for... More

Was this review helpful? Yes 2
Donna C, Executive Assistant at Naples Grande Beach Resort, responded to this review

Thank you so much for taking the time to post your review on this wonderful site. You certainly took a great deal of time to outline the pros and cons of your visit and we truly appreciate the candidness of your comments. We will certainly pass along your compliments to Luke, Brian and Dave and we appreciate you singling them... More

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Hotel Summarization (Beta)

What travelers say

  • Pool area(35)
  • Golf cart(31)
  • Very nice(30)
  • Water slide(13)
  • Resort fee(12)
  • Breakfast buffet(11)
  • Great time(9)
  • Rooms are clean(6)
  • Tram ride(5)
  • Parking garage(4)

Additional Information about Naples Grande Beach Resort

Address: 475 Seagate Drive, Naples, FL 34103 (Formerly Waldorf Astoria Naples)
Location: United States > Florida > Southwest Gulf Coast > Naples > North Naples , Pelican Bay
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Naples Grande Beach Resort 4.5*
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Also Known As:
Waldorf Astoria Naples Hotel Naples
The Waldorf Astoria Collection Naples

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