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Quality Inn and Suites Golf Resort

2.5 of 5
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4100 Golden Gate Pkwy., Naples, FL 34116
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Quality Inn and Suites Golf Resort
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Ranked #46 of 58 Hotels in Naples
A recent review
3 of 5 stars reviewed 1 week ago
turtlers2 Midland, Canada
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126 reviews from our community

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Pensacola fl
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

We stayed here for three weeks. One of my guys had a bump pop up and thought a spider may have bit him. Then a couple days later he had four. We got to motel and pulled the mattress and there was a huge bed bug. After we got to really looking we found more. The manager gave us another... More 

Was this review helpful? Yes
francesNaples_Fl, Guest Relations Manager at Quality Inn and Suites Golf Resort, responded to this review

Good day Trip Advisor Guest" Thank you for taking time to share with us your recent experience. We apologize for any inconveniences and thank you for staying with us. Sincere regards, More 

Midland, Canada
Top Contributor
62 reviews 62 reviews
22 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 1 week ago

We booked this hotel through Choice Hotels. Our profiles calls for non smoking king and I booked a king efficiency. I was very careful to print off the confirmation. When we arrived we had been allocated two double beds. The desk clerk couldn't care less and said the hotel was full. The manager intervened eventually and allocated us a room... More 

Was this review helpful? Yes
francesNaples_Fl, Guest Relations Manager at Quality Inn and Suites Golf Resort, responded to this review

Dear Guest and Choice Member: Thank you for taking time to explain and comment about your recent stay. We apologize for any inconvenience you have experienced and thank you again for your understanding. The staff and management apologize. Sincere regards More 

Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

This was a good hotel for our stay. The atmosphere was relaxed with a lot of older people in 50-60 range and since we weren't looking for the spring break crowd it was very relaxing. Some other reviews call the pool dirty but it wasn't. There is karaoke nightly while we were here and it was fun to sit by... More 

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francesNaples_Fl, Director of Sales at Quality Inn and Suites Golf Resort, responded to this review

Dear Guest: Thank you for taking time to let us know about your recent and enjoyable stay. We thank you for the positive comments. Sincerely, More 

Naples, Florida
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

If one is a golfer this is a convenient and economical place to stay. If not a golfer it is still a pleasant place to stay. The included breakfast is adequate - just not the same or as fancy as some of the other choice hotel chain properties. Overall not a bad place for the price at least at this... More 

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francesNaples_Fl, Director of Sales at Quality Inn and Suites Golf Resort, responded to this review

Dear Trip Advisor Guest Thank you for taking time to inform of about your recent stay. The staff and management appreciate your friendly suggestions and positive comments. Sincerely More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

I checked in at 1 a.m. and the front desk was helpful and very nice. The breakfast in the morning was OK. The outside of the hotel looks outdated but the room was clean and big like a studio apartment. Perfect if you like to play golf. Nice outdoor bar by the pool to relax. Over all it was a... More 

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francesNaples_Fl, Director of Sales at Quality Inn and Suites Golf Resort, responded to this review

Hello Trip Advisor Guest: Thank you so much for your considerate comments! The Staff and Management thank you again for taking time out to let us know how much you enjoyed your recent stay. We look forward to your next visit when visiting Naples, FL. Sincerely More 

ST PETERSBURG
Senior Contributor
33 reviews 33 reviews
24 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Convenient to Aligator Alley. Beautiful Golf course. Seems like a busy place. Room is nice and clean. Staff very welcoming. Swimming pool, spa and tiki bar. Only minor negative is resort a bit dated, but it is really kept up well. I would stay here again.

Was this review helpful? Yes
francesNaples_Fl, Director of Sales at Quality Inn and Suites Golf Resort, responded to this review

Good day Trip Advisor Guest: Thank you for taking your valuable time to let us know about your recent and enjoyable stay. Hotel is happy to here your positive remarks and hope you stay with us again next time you are in Naples, FL area. Sincerely, More 

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

this place is run down disgusting, smelly, very old, broke down, no grass, no parking, black and white tv. don't go buy the pictures online, they are pictures when it was new. patio door has no lock. beds bow in the middle and are hard, old bed spreads smell. 1/2 inch rock pillows. shower head height is 5 ft. they... More 

Was this review helpful? Yes 1
francesNaples_Fl, Guest Relations Manager at Quality Inn and Suites Golf Resort, responded to this review

Dear Trip Advisor Guest: Thank you from the management and staff for taking time to reply to our on-line survey regarding your recent stay. We appreciate all comments and suggestions from hotel guests. We regret the hotel did not meet your expectations and we apologize for any inconvenience during your stay. Sincerely,. More 

NJ
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 3 weeks ago

First, I want to say that Maggie at the front desk was very friendly and did what she could to make amends by reducing our room rate. However, despite that, I want to review the hotel as we have stayed in this chain in the past and this experience was not up to par with the others. We stayed for... More 

Was this review helpful? Yes 1
francesNaples_Fl, Guest Relations Manager at Quality Inn and Suites Golf Resort, responded to this review

Dear Trip Advisor Guest: First let us thank you for taking time to reply to the on line survey. Management and Staff appreciate all your comments and suggestions. Apologies for any inconvenience and look forward to seeing your again, next time your are in the Naples, FL area. Sincerely, More 

Standish
Top Contributor
126 reviews 126 reviews
36 hotel reviews
153 helpful votes 153 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We spent four nights here with the family as in February we were priced out of our usual hotels in Naples.This one is a drive from the beach and has clearly seen better days.However the staff were friendly and the rooms were cleaned thoroughly.The area my family and I stayed in was reminiscent of a prison block and smelled accordingly.Breakfast... More 

Was this review helpful? Yes 1
francesNaples_Fl, Guest Relations Manager at Quality Inn and Suites Golf Resort, responded to this review

Dear Trip Advisor Guest: Thank you for your recent stay and apologies is hotel was not up to your expectations. We do appreciate your comments. Sincerely, More 

Wetmore, Michigan
Senior Contributor
30 reviews 30 reviews
6 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed for four nights. Rooms were basic, but large. No problems. Location is good. Access to tourist stuff. About a 20 minute drive to downtown. Pool and patio areas were great. Couches and easy chairs in the shade, recliners in the sun. Included breakfast was as expected. Nice selection of fruits, cereals, etc. The golf course was in rough shape.... More 

Was this review helpful? Yes
francesNaples_Fl, Guest Relations Manager at Quality Inn and Suites Golf Resort, responded to this review

Good day Trip Advisor: Many thanks for taking time to write about your recent stay and play in Naples FL. We appreciate your suggestions and comments. Look forward to your next visit to say hello or reservation. Sincerely More 

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