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LaPlaya Beach & Golf Resort Naples

#5 of 58 Hotels in Naples
Certificate of Excellence
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9891 Gulf Shore Drive, Naples, FL 34108
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LaPlaya Beach & Golf Resort Naples
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LaPlaya Beach & Golf Resort Naples
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1,540 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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London
Top Contributor
141 reviews 141 reviews
32 hotel reviews
70 helpful votes 70 helpful votes
5 of 5 stars Reviewed 1 week ago

Slick front desk, got the bill right first time, NO mistakes. Very friendly service throughout, from the valet to the beach staff. Genuinely helpful! Superb breakfasts with a great sea view. The rooms are slightly dated but have that Naples charm. We had a somewhat noisy cistern and I would mention that the shaving "light" is poor.

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Vienna
Top Contributor
132 reviews 132 reviews
50 hotel reviews
65 helpful votes 65 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

LaPlaya Naples feels like home away from home for many years to us. Actually we stayed at various hotels in Naples and found LaPlaya around 10 years ago, will never change it. Located on Vanderbilt beach, around 15 minutes drive from downtown Naples. Great residential area, great beach. First of all we love the staff, beginning with Chris Grossman taking... More 

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Jason M, Manager at LaPlaya Beach & Golf Resort Naples, responded to this review

What a great review that I am able to share with the hard working associates at LaPlaya! I can't say much more than thank you! Whenever we are able to see guests such as yourself return on so many visits we know that we have not only exceeded expectations, but were able to consistently deliver our mission of world class... More 

1 review
5 of 5 stars Reviewed 1 week ago

One of the best times of my family has ever had on vacation. I meet The director of operations and Jason, he and his staff meet all my family needs and went beyond all our expectations. The beach staff and servers were spot on, we rented jet skis and Paddle Board. The Saturday before Easter we went up at 7... More 

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Jason M, Manager at LaPlaya Beach & Golf Resort Naples, responded to this review

Thank you for your review and first time stay at LaPlaya! I enjoyed meeting you and your family over your Easter break. Although it was a busy time for us, you just can't beat Naples for a unique and world class spring break destination! Thanks again for your review, and please keep in touch. Your reservations have been made for... More 

Miami, Florida
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We have stayed at La Playa numerous times and have always had a wonderful experience. The service is excellent, the room views are beautiful, and amenities are superb. The Sunday brunch is delicious and eating on the veranda makes it even more special. We will continue to return to this hotel!

Was this review helpful? Yes 1
Jason M, Manager at LaPlaya Beach & Golf Resort Naples, responded to this review

Thank you for choosing LaPlaya again for your beachfront destination of choice! We understand that our guests have many buying decisions when it comes to resorts in Florida, and when we see guests return again and again, we know that we accomplished our mission! The staff at LaPlaya takes great pride in our quality reviews that are posted to Trip... More 

New York
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We have traveled to Naples, Florida many times. La Playa is our absolute favorite place to stay. Every time we stay there, we love it more! The location is unbeatable. Rooms in the beach tower have the most gorgeous view, unlike any other hotel that we have stayed at in Naples. The beach house offers a true beachfront location with... More 

Was this review helpful? Yes 2
Jason M, Manager at LaPlaya Beach & Golf Resort Naples, responded to this review

Thank you for your gracious review of LaPlaya! We appreciate you taking the time to rate your experience and share with the Trip Advisor community. One of our goals is to provide a all-encompassing, world class experience within each department that will provide our guests with a sense of "wow" throughout their stay. It's a lofty goal for such a... More 

Canfield, Ohio
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
26 helpful votes 26 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Arrived from the Midwest on Monday night, April 6th, at 10:30 pm. Unpacked and went to the bar to get a drink. The basketball game was still on so took a drink outside since the seats were all taken. Ordered a refill. Turned around and the bar had closed. Not even last call. They just close around us and left!... More 

Was this review helpful? Yes 3
Chris_Grossman, Manager at LaPlaya Beach & Golf Resort Naples, responded to this review

Thank you for your critique of your recent visit to LaPlaya. Unfortunately, it’s clear that several items during your stay left you with a high level of dissatisfaction. We never want any guest to have a disappointing visit or leave feeling that they did not receive a good value, so comments like yours are disheartening to our team. Like many... More 

New Jersey
Contributor
13 reviews 13 reviews
9 hotel reviews
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed at La Playa for a week. Our room was in the beach house on the first floor. It couldn't be any better. You are literally steps to the beach. The room was clean and the bathroom was fine despite other reviews. The balcony/porch area was huge and great at night for star gazing. The beach service was also... More 

Was this review helpful? Yes 1
Chris_Grossman, Manager at LaPlaya Beach & Golf Resort Naples, responded to this review

Thank you for your gracious review of our resort! Undoubtedly a great review to share with our team at the start of another beautiful week here in Naples. Our first floor lanai rooms are always a great choice – literally just steps from the beach and with all the comforts you would expect from a beachfront venue. We’re glad you... More 

Boston, Massachusetts
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Over the last 10 years I have become a frequent visitor to Naples, though never had the pleasure of visiting your property or dining at Baleen, until last week. Dinner, on the beach, coupled with the outstanding service was an experience that will cause me to return. Everyone that I encountered, from the valet, to the bartender, to the waitstaff... More 

Was this review helpful? Yes 1
Chris_Grossman, Manager at LaPlaya Beach & Golf Resort Naples, responded to this review

Thank you for your wonderful review of our Baleen restaurant. We’re glad you finally found us, and couldn't be more pleased to read how our location, service, and food quality all contributed to an outstanding dining experience. Naples has many fine restaurants to enjoy, so our team knows how important it is to deliver a first class experience in the... More 

Ottawa, Canada
Top Contributor
53 reviews 53 reviews
9 hotel reviews
71 helpful votes 71 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We only went to the restaurant at the hotel. It was for a special occasion, an anniversary. We wanted an outside table so we could enjoy the sunset and it was a beautiful night for that. It did not disappoint us. The food was excellent. This was the 4th time our friends have been there for their anniversary and now... More 

Was this review helpful? Yes 2
Chris_Grossman, Manager at LaPlaya Beach & Golf Resort Naples, responded to this review

Thank you for choosing Baleen to celebrate your friends’ anniversary! We find that so many of our guests learn about our restaurant or resort through their friends or family, so it’s a pleasure to read that this is how you came to decide upon Baleen for this special occasion. Given our unique beachfront setting and reputation as an upscale dining... More 

Philadelphia, Pennsylvania
Contributor
13 reviews 13 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This is my 4th year at LaPlaya and will be my last until they do much needed upgrades albeit not costly ones in my opinion. Not sure what is going on with the Beach House low rise which houses rooms on the beach and pool but it can't get any more dated. What used to be cool murals and muted... More 

Was this review helpful? Yes 1
Chris_Grossman, Manager at LaPlaya Beach & Golf Resort Naples, responded to this review

Thank you for your review and your continued support over the past four years! It’s important to us that we provide you with an enjoyable experience year after year, and part of making this a success is ensuring that you are receiving a good value. Just as you've enjoyed our location, guestrooms and bar/restaurant scene, we want this same satisfaction... More 

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