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All 58 Naples hotels

Naples Bay Resort

4.0 of 5 Hotel   |   1500 Fifth Avenue South, Naples, FL 34102
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86%
Ranked #7 of 58 hotels in Naples
Certificate of Excellence 2014
A recent review
5 of 5 stars Reviewed April 5, 2012
72goldie Boston, Massachusetts
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807 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (239)
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There are newer reviews for Naples Bay Resort
See the most recent reviews
Washington DC, District of Columbia
Senior Contributor
29 reviews 29 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed April 7, 2012

We are just finishing a stay here and were not overwhelmed. Property is dividend into the Hotel and the Club sides. We stayed at the Hotel. Here is the story: The Good: - Great location near downtown Naples. - Marina is beautiful - Full service property with tennis, family pool, adult pool and decent food choices - Room was a... More

Was this review helpful? Yes 3
NBR_Manager, Front Office Manager at Naples Bay Resort, responded to this review

Dear K Soze DC, Thank you for posting your comments about your recent stay at our resort. I sincerely apologize that we were unable to meet your expectations concerning your mattress and pillows.Your feedback will assist us in making improvements to our service. We look forward to your return visit. More

Boston, Massachusetts
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 5, 2012

Although it is not on the beach, the Naples Bay Resort has the resort feel. It has a fine and varied pool area; an excellent fitness center; good restaurants; a location on Naples Bay; and large and varied rooms. Before we arrived, the concierge, Marilyn, helped us book a table a busy, nearby restaurant. The little apartments contain a king... More

Was this review helpful? Yes 1
NBR_Manager, Front Office Manager at Naples Bay Resort, responded to this review

Dear 72goldie, Thank you for your kind words concerning our resort and amenities. I will pass on your thoughtful comments to our concierge Marilyn. I hope your travels bring you back to Naples and you will consider staying with us again. More

New York City, New York
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed April 2, 2012

The hotel is lovely looking, and the front desk staff, valets and concierge were amazing. Staff, all in all, were ultra nice and helpful...except for the bleach blonde with an attitude and lack of efficiency at the pool grill. The room was awesome - 2 bed/2 bath and fully equipped kitchen. Large, clean, great terrace. Great spa with knowledgable staff.... More

Was this review helpful? Yes 1
NBR_Manager, Front Office Manager at Naples Bay Resort, responded to this review

Dear Lulu Trist, Thank you for your excellent comments about our Rooms staff. We trained them very hard to “be the difference” and I am glad it shows. We were delighted to read you thought the room was awesome. We agree!! We are aggressively seeking a solution to Room Service and should have an answer very soon. We appreciate your... More

elizabethdarlington
Reviewer
4 reviews 4 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed March 29, 2012

I came to Naples Bay Resort for a wedding and upon arrival I was initially impressed. The hotel itself and the rooms are very lovely, we had a two bedroom suite which was well appointed and extremely large with a full kitchen. Unfortunately it was downhill from there, this hotel did not seem to be set up as an actual... More

Was this review helpful? Yes 2
NBR_Manager, Front Office Manager at Naples Bay Resort, responded to this review

Dear Elizabethdarlington, Thank you for noticing our “well appointed suite and extremely large and full kitchen” and we appreciate all your feedback you have provided. I understand how you felt about less than perfect experience with our food and beverage services. I can tell you that our team is excited about changes ahead as we strive to make improvements in... More

New England
Top Contributor
99 reviews 99 reviews
14 hotel reviews
74 helpful votes 74 helpful votes
5 of 5 stars Reviewed March 28, 2012

We stayed at the Naples Bay Resort for 10 or so days in their 2 bedroom villa on the marina side. This is a condo with a masterbedroom & masterbath plus another large bedroom and another full bath. It had a kitchen, dining room and living room plus a balcony with a patio set. This was perfect! The resort is... More

Was this review helpful? Yes 1
NBR_Manager, Front Office Manager at Naples Bay Resort, responded to this review

Dear Snow beach, Thank you very much for the honest appraisal of our resort. We appreciate all your wonderful comments about the service and resort amenities. Our team is dedicated to making every guests encounter a positive experience. As team members love to say, “Life is different here”. We look forward to your return visit. More

Toronto, Canada
Contributor
12 reviews 12 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed March 27, 2012

My husband and I have been renting one of the cottages from the hotel, Naples Bay Resort for the past four years. We have found the people helpful and friendly. The cottages are well laid out, close to the pool, tennis court and main restaurants in downtown Naples that either you can walk to or drive to. We have also... More

Was this review helpful? Yes 2
NBR_Manager, Front Office Manager at Naples Bay Resort, responded to this review

Dear heather g, Thank you for your long standing patronage. We truly appreciate your repeat business. I will definitely pass on your kind comments to Bobbi. She is an absolute gem. She definitely makes a difference in every guest encounter. We are so glad she could help you. We look forward to your next visit. More

Boston, Massachusetts
Top Contributor
53 reviews 53 reviews
6 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed March 27, 2012

We were here for a week, staying in a 2-bedroom condo. The room was nice, had a TV in each room and a well-supplied kitchen. There is a washer and dryer, which came in handy. You get one travel size soap and shampoo, but that is all. We had to go buy toiletries. There is no daily housekeeping, so you... More

Was this review helpful? Yes 2
NBR_Manager, Front Office Manager at Naples Bay Resort, responded to this review

Dear RSN-fan, Thank you for staying at the Naples Bay Resort. We truly appreciate your business. Our goal is to wow each guest with a fantastic stay. I am so sorry we did not live up to your expectations. Your constructive comments have been helpful to our management staff and have been taken to heart. On a positive note it... More

Stuart
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed March 26, 2012

Initially I had looked for a hotel on the beach, but all were booked for the dates I needed. Was looking for luxury resort and Naples Bay seemed to be just that based on the information on the website and it appeared to be highly rated by guests. I was very much looking forward to my stay. When I first... More

Was this review helpful? Yes 3
NBR_Manager, Front Office Manager at Naples Bay Resort, responded to this review

Dear StacieB, We read with great concern your comments regarding your recent trip to Naples Bay Resort. We strive to make each guest feel special and important, but obviously fell short in your case. We appreciate your comments and will use them to better our staff. You can rest assured plans are in place to correct our faults. If you... More

Toronto
Contributor
11 reviews 11 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed March 23, 2012

My husband and I just returned from our one week stay at Naples Bay Resort. To say we had an amazing vacation would be an understatement. The weather was perfect, the food delicious, and the hotel provided an idyllic setting. I wish would could have stayed longer.

Was this review helpful? Yes
NBR_Manager, Front Office Manager at Naples Bay Resort, responded to this review

Dear Kathrynjaneway51, We were delighted you had an amazing stay. Thank you for the excellent ratings. Please come back again and do stay longer next visit! More

London, United Kingdom
Top Contributor
50 reviews 50 reviews
40 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed March 19, 2012 via mobile

We were travelling with a young child so the suite with separate bedroom, bathrooms and kitchen area was perfect for our needs. The rooms were big, very clean and modern. The balcony was large and overlooked the marina however the hotel is positioned on the motorway and this made it too noisy to sit out and relax with a book... More

Was this review helpful? Yes 1
NBR_Manager, Front Office Manager at Naples Bay Resort, responded to this review

Dear Jamesbrien, Thank you for your constructive feedback. We appreciate your detailed remarks. We were happy to read you enjoyed our big beautiful, clean rooms and were impressed with the recreational amenities. Please accept our apologies for the less than perfect food and beverage issues. We take your comments very seriously and thank you for pointing them out. We do... More

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Additional Information about Naples Bay Resort

Address: 1500 Fifth Avenue South, Naples, FL 34102
Location: United States > Florida > Southwest Gulf Coast > Naples
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Naples Bay Resort 4*
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Also Known As:
Naples Bay Hotel Naples

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#3 On the Beach Hotel in Naples #4 Family Hotel in Naples #5 Luxury Hotel in Naples #6 Spa Hotel in Naples #6 Romantic Hotel in Naples #17 Business Hotel in Naples
Hotel Class
Official Description (provided by the hotel)
Located in the heart of one of Florida’s most exclusive beach city destinations on the Southwest coast, this Tuscan styled tropical luxury resort is like no other.Nestled in a waterfront setting on Naples Bay, Florida at the gateway to energy and excitement of Naples’ famed Fifth Avenue South, white sand beaches and to the Florida Everglades, Naples Bay Resort is a hotel that features an amenity-rich environment that includes chic waterfront shopping, Euro-style spa, an expansive activity center with four crystal-blue resort pools, meandering lazy river, state-of-the-art fitness and tennis facilities, along with a complete Captain’s Lounge and 97 slip marina.Come experience why “Life is Different Here” at Naples Bay Resort! ... more   less 
Number of rooms
85

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