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Naples Bay Resort

#6 of 59 Hotels in Naples
Certificate of Excellence
Hotel website
1500 Fifth Avenue South, Naples, FL 34102
Special Price
25% off room rate
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1 room 1 adult
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Naples Bay Resort
Naples Bay Resort
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1,219 Reviews from our TripAdvisor Community

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There are newer reviews for Naples Bay Resort
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Horsham, Pennsylvania
Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Great view but very expensive and very slow service- too bad'! Servers are not friendly and meals are very expensive! Amanda- our server didn't even care!!! They underestimated us👇we tip 30% usually but not this time- very disappointed!

Helpful?
2 Thank 1245limekiln
Dublin
Level Contributor
3 reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

Excellent staff, perfectly clean A+, walkable to downtown with option of free shuttle home. OJ/smoothies should be fresh at this level though, very minor detail. Some websites sell the rooms without applying the resort charge so double check to avoid being presented with this extra at checkin. Thank you for the excellent hospitality, we will be back again next year.

Helpful?
Thank paddy2005
Jim V, General Manager at Naples Bay Resort, responded to this review

Dear Paddy2005, Thank you for taking time to share your feedback with us and thank you for the A+ grade! Our location is in the heart of Naples within walking or quick shuttle ride to both downtown and the beaches. Happy to know you were able to enjoy the Florida weather and walk downtown and take advantage of shuttle back.... More 

1 review
common_n_hotel_reviews_1bd8 16 helpful votes
1 of 5 stars Reviewed 3 weeks ago

While my husband and I travel frequently, I've never before felt compelled to write a review. My experience this past Saturday was quite unexpected Saturday was the only day of our visit that was warm with the sun shining. Earlier in the day we paid a visit to the beach but wanted to spend late afternoon by the pool, reading... More 

Helpful?
16 Thank Joyce K
Jim V, General Manager at Naples Bay Resort, responded to this review

Dear Joyce K, Thank you for your feedback. We apologize for the experience you had at Naples Bay Resort. This is unacceptable behavior and we are looking into this matter. We kindly ask that you reach out to Linda Menshon at Lmenshon@naplesbayresort.com or (239)530-5146 with your contact information so we can further our investigation and personally apologize. Warmest Regards Jim... More 

Connecticut
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Thank you goes out to the wonderful staff at the Napls Bay Resort! From the Sales mgr, Jennifer, the front desk, Anthony, to the wonderful banquet staff headed by Noe, Lisa, Antenette and all that made my meeting go so smoothly. The only downside was the rainy weather we had while in south Florida.

Helpful?
Thank Lvmcnamara
Jim V, General Manager at Naples Bay Resort, responded to this review

Dear Lvmcnamara, Thank you for taking the time to write this review! We appreciate guest feedback especially the ones staying with us for group events. I apologize the weather did not hold up for you while in Florida, but happy to know you were still able to enjoy your stay and meetings. We were excited to share this review at... More 

Columbus, United States
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stated 12/25/15-1/2/16 in a 2 bedroom 2 bath cottage. Naples Bay Resort is a hotel on 5th Ave and cottages/condos are on a separate property about a 10 minute walk away. The big pool area, fitness center, tennis courts and pool bar are in the cottage area so if you are staying at the hotel, be prepared to walk.... More 

Helpful?
Thank Kara S
Jim V, General Manager at Naples Bay Resort, responded to this review

Dear Kara S, Thank you for your feedback. We appreciate you taking the time to write this review. We are happy to know that you enjoyed your stay with us and were able to utilize the club pools and fitness center thanks to the great weather! I am sorry to hear that your unit was not to standards. We are... More 

Carlsbad, California
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed at resort for 5 nights in December 2015. Very nice and comfortable. Condo had 2 bedrooms and 2 baths, washer and dryer and kitchen. Plenty of space for 3 of us. Would stay there again. There was a vey nice patio off the master and living room , but it was too hot and muggy to sit outside often.

Helpful?
1 Thank DC D
Jim V, General Manager at Naples Bay Resort, responded to this review

Dear DC D, Thank you for sharing your feedback with everyone about the Naples Bay Resort! It is wonderful to hear you all had a lovely time while at the Resort and that our rooms were spacious enough for your whole family. I am sorry you were not able to utilize your patio more during your stay, unfortunately with Florida... More 

Paris, France
Level Contributor
37 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed 4 weeks ago

A bit out of town and away from the beaches, they do offer a complementary shuttle though (however they do NOT pick you up from the airport...). Basically you're on your own, practically no infrastructure around. Very clean and spacey rooms, truly very nice interior. Enjoyed the room very much! Great fitness club, clean, relatively new equipment (though not all... More 

Helpful?
Thank ONELIFE_LIFE
Jim V, General Manager at Naples Bay Resort, responded to this review

Dear ONELIFE_LIFE, Thank you for taking the time to write this review. While I am not sure how you booked your reservation, I can say that our on-property reservation team does a great job explaining the resort fees and the shuttle service. Some third-party sites don't make that information clear. I apologize if there was misunderstanding about either, we do... More 

Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Watched the Naples Bay Resort being built when I lived in the area. Was pleased to try it out. The room was spacious with a nice refrigerator and coffee service. Huge bathroom with both a bath and a walk in shower. The balcony looked out over the marina and was terrific. The staff was very nice and friendly. The location... More 

Helpful?
1 Thank Cheryl B
Jim V, General Manager at Naples Bay Resort, responded to this review

Dear, Cheryl B, We are so happy you chose to stay with Naples Bay Resort and were pleased with your visit. All of our rooms are very spacious including the balconies that overlook our breathtaking views of the waterway or our marina. Our location is ideal for a trip to the beach or downtown Naples and our shuttle service will... More 

Gettysburg
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

room-2bds/2bths/---nicely done....plenty of room.... staff=excellent----marilyn, brian, tom and tony especially courteous and helpful....coming from NY, we usually can find something we'ed do differently----not here.....GWC

Helpful?
1 Thank George C
Jim V, General Manager at Naples Bay Resort, responded to this review

Dear George C, Thank you for taking the time to write this review. We are thrilled to know that you could not find one thing you would do differently at the resort. Happy to know your experience with your room and our staff was enjoyable! We hope you join us again soon. Warm Regards, Jim Veil Marketing Director More 

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