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Holiday Inn Express & Suites Naples

#18 of 58 Hotels in Naples
Certificate of Excellence
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1785 5th Avenue South, Naples, FL 34102
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Holiday Inn Express & Suites Naples
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Holiday Inn Express & Suites Naples
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Holiday Inn Express & Suites Naples
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234 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Hamilton, United Kingdom
Senior Contributor
45 reviews 45 reviews
31 hotel reviews
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed yesterday NEW

We stayed in this hotel as we like the brand and the hotel was in a location that suited us. On arrival, everything with our pre-paid reservation was correct and we got our keys quickly. The staff were friendly & helpful. The standard Queen room (# 315) was clean and modern with 2 beds. The shower had good pressure and... More 

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Somerset, Pennsylvania
Top Contributor
99 reviews 99 reviews
38 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

It is close to Old Town Naples but only walkable if you are willing to trek at least a mile. The hotel is very nice, clean and modern. It has a very nice outdoor area and all of the staff were polite and helpful. The breakfast is typical HiEx and appreciated. Naples is a BUSY town and area, quite congested.... More 

Was this review helpful? Yes 1
Sawyer Michigan
Top Contributor
198 reviews 198 reviews
25 hotel reviews
50 helpful votes 50 helpful votes
3 of 5 stars Reviewed 5 days ago NEW via mobile

Minimal holiday inn. Shampoo , no conditioner, loud ac unit, small pool. CheAper than other hotels in area. Near I hop, and tin city. Beer and drinks for sale. Nice enough but nothing special. 135 a night.

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Baltimore, Maryland
Senior Contributor
37 reviews 37 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

This hotel was clean, but hotels really need to understand how important it is to have a "fresh" smell. Rebecca at the front desk was nice and helpful. Not having hair conditioner as an amenity made it necessary for a me to go to the store. And the unscented bar of soap in the bathroom? It really is the little... More 

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Viviane E, Front Office Manager at Holiday Inn Express & Suites Naples, responded to this review

Thank you for your review and for taking the time to provide us with your feedback. We are glad to hear you found our hotel clean and our staff courteous and eager to help. We sincerely apologize for any inconveniences you may have experienced throughout your stay. Our goal is for every guests to have the most memorable and pleasant... More 

Contributor
14 reviews 14 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago

Very nice Holiday Inn Express. Great room, service and beds. This is the nicest Holiday Inn Express we've stayed at. Would recommend to anyone looking for an inexpensive hotel in Naples. The location is close to historic downtown with lots of great restaurants and shops. This property has been completely remodeled.

Was this review helpful? Yes 1
Viviane E, Front Office Manager at Holiday Inn Express & Suites Naples, responded to this review

Dear RobertAlonso, Thank you for you kind words about our hotel and staff. We are thrilled you enjoyed your stay at our newly renovated property, as well as our super convenient location, just a short walk from Naples 5th Ave greatest shops and restaurants! We appreciate your feedback and we hope to welcome you back to our hotel soon! Sincerely,... More 

UK
Top Contributor
117 reviews 117 reviews
110 hotel reviews
349 helpful votes 349 helpful votes
2 of 5 stars Reviewed 3 weeks ago

As previous reviews have stated this is either a new or recently renovated Holiday Inn Express. My room was spacious and well fitted, something I would never have previously said about a Holiday Inn Express. Modern European room styling with a well-designed and sizable desk area. Staff are efficient and friendly ‘ish’ and coped well in a busy reception at... More 

Was this review helpful? Yes 2
Viviane E, Front Office Manager at Holiday Inn Express & Suites Naples, responded to this review

Dear OleDunk, Thank you for taking the time to provide us with your feedback. We are delighted to hear you did enjoy your overall stay and the comfort and décor of our rooms. As a hotel, our main goal is to provide a comfortable, restful and peaceful night’s sleep to our guests. We are very sorry to hear we were... More 

Toronto, Canada
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

best holiday inn express that I've seen. i would definitely stay here again on my future visits. great breakfast and great rooms.very big! very close to the beach and very close to downtown. a short walk. i like this and would recommend

Was this review helpful? Yes 2
Virginia Beach, Virginia
Senior Contributor
29 reviews 29 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 4 weeks ago

No complaints with this hotel.. Had a great comfortable stay. Looks likes to may have been recently renovated. Location is an easy drive to the heart of downtown Naples.... Also could be a long walk. Great pool and there is also a washer and dryer onsite for self use.

Was this review helpful? Yes 1
Viviane E, Front Office Manager at Holiday Inn Express & Suites Naples, responded to this review

Dear JillBRobinson, Thank you for your feedback. No complaints, along with a great comfortable and memorable stay are our most ultimate goals for every guest we welcome in to our hotel. Glad you were able to enjoy your time in beautiful Naples. We hope to see you again in the near future! Sincerely, Viviane Elder Front Office Manager More 

Pennsylvania
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 17, 2015

The hotel was great. Our suite was wonderful and the pool area was beautiful. Thanks Holiday Inn Express for a great stay. Thinking of renting a suite for a few weeks next winter. Staff was great. Breakfast Area was nice and near pool.

Was this review helpful? Yes 4
Viviane E, Front Office Manager at Holiday Inn Express & Suites Naples, responded to this review

Dear Millie T, Thank you for your review and kind words about our hotel and staff. We are delighted you enjoyed your Naples vacation, as well as our beautiful newly renovated hotel and its amenities. We sure do look forward to welcoming you back next winter! Sincerely, Viviane Elder Front Office Manager More 

Miami, Florida
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 13, 2015

I stayed at this Holiday Inn Express last month and truly had an awesome experience. The entire staff from the young pretty lady at the front desk, I think her name was Vivian, to the housekeeper who cleaned our room was excellent. She recommended some great restaurants and other things to do in the area. She even called my room... More 

Was this review helpful? Yes 2
Viviane E, Front Office Manager at Holiday Inn Express & Suites Naples, responded to this review

Dear Urbano33129, Thank you for you lovely review and kind words about our hotel and staff. We are delighted we were able to make your stay a comfortable and memorable one. Your feedback is greatly appreciated and we sure look forward to your return! Sincerely, Viviane Elder Front Office Manager More 

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