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Holiday Inn Express & Suites Naples

#19 of 58 Hotels in Naples
Certificate of Excellence
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1785 5th Avenue South, Naples, FL 34102
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Holiday Inn Express & Suites Naples
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Holiday Inn Express & Suites Naples
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244 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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wakefield
Top Contributor
66 reviews 66 reviews
53 hotel reviews
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

A good hotel with nicely decorated rooms. Check in was fine. The room was a good size and although we did not use the pool area it looked lovely. This hotel is over the bridge about a mile from the main area of 5th Avenue. My only complaint about this hotel is breakfast finished at 9:30 which is a bit... More 

Was this review helpful? Yes 1
Parrish, Florida
Contributor
11 reviews 11 reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

We booked this hotel for an overnight stay as my husband was playing golf at a local course. I am spending a little more then normal time at the hotel. Even though this is our first day here. I have seen enough and feel like nothing will happen by noon tomorrow to change my overall impression. This hotel is average... More 

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Crawley, United Kingdom
Top Contributor
62 reviews 62 reviews
31 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Recently stayed for 3 nights whilst in Naples. Modern hotel that is well maintained and with very friendly staff. Good included breakfast and large room that is nicely fitted. Great swimming pool that is hardly used during the day so had virtually sole use. Location is close to Tin City and 5th Avenue and is a comfortable walk to many... More 

Was this review helpful? Yes 1
Viviane E, Front Office Manager at Holiday Inn Express & Suites Naples, responded to this review

Thank you for sharing your most recent experience at the Holiday Inn Express Naples Downtown with us, as well as with future travelers to the Naples area. We are happy to hear your enjoyed your stay, and took full advantage of our beautiful pool and convenient location. We hope to see you again in the near future! Sincerely, Viviane Elder... More 

Richmond, Virginia, United States
Contributor
18 reviews 18 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

My wife and I stayed at this hotel for a week in early May. Our stay came with a continental breakfast with a hot bar each morning that included such options as yogurt, waffles, eggs, sausage or bacon and cold cereal. Apple and orange juice along with coffee were the beverage choices. The pool area had tables and chairs so... More 

Was this review helpful? Yes
Viviane E, Front Office Manager at Holiday Inn Express & Suites Naples, responded to this review

Thank you for your review. We are delighted to hear you enjoyed your stay with us. Our hotel offers great amenities in one of Naples most pristine locations. We are glad you were able to take full advantage of them. We appreciate your feedback and look forward to your return! Sincerely, Viviane Elder Front Office Manager More 

Glasgow, United Kingdom
Top Contributor
280 reviews 280 reviews
48 hotel reviews
244 helpful votes 244 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Visited here last year when the hotel first opened but forgot to review. I am delighted to note that we were welcomed back as 'old' visitors and the room on the first floor was ideal for our 2nd visit. Beds are always comfortable at Holiday Inns and the new layout for charging all your toys is just brilliant. Breakfast is... More 

Was this review helpful? Yes 2
Viviane E, Front Office Manager at Holiday Inn Express & Suites Naples, responded to this review

What an honor for us to be named your home away from home! We are delighted you enjoyed your second visit just as much as your enjoyed your first one! Making our guests feel special and welcome every single time is truly something we strive for! Thank you for your lovely review and we look forward to your third visit... More 

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Since last summer I have been working in Naples and have been here on regular basis, typically 2 nights a week. Since I found Holiday Inn Express & Suites in Naples, Florida I have made that my home away from home. I have become friends with many of the staff (e.g. J.R. and Vivian) and we call each other by... More 

Was this review helpful? Yes 2
Viviane E, Front Office Manager at Holiday Inn Express & Suites Naples, responded to this review

Dear David G, Thank you for taking the time to write us such a lovely review. JR, myself and the rest of the team here are always delighted to see you! It has been a real pleasure doing business with you and getting to know you for the past year! Being your home away from is true compliment to us.... More 

Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I thoroughly enjoyed my stay at this hotel. Location was perfect. Service was excellent and the staff were welcoming and polite. Rooms were great.. Spacious and clean! The pool area was also fantastic. Would highly recommend this hotel to friends and family. An all round great experience.. I will be returning soon, and for a longer stay!

Was this review helpful? Yes 3
Viviane E, Front Office Manager at Holiday Inn Express & Suites Naples, responded to this review

Thank you for your lovely review! Nothing makes us happier than hearing our guests had a PERFECT stay! We appreciate the kind words about our hotel and staff, and we certainly look forward to welcoming you back to Naples and to the Holiday Inn Express Downtown 5th Ave! Sincerely, Viviane Elder Front Office Manager More 

Dunedin, Florida
Top Contributor
59 reviews 59 reviews
10 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed 4 weeks ago

When we first visited here my husband and I were really impressed with the hotel. Of course it was brand new, but the desk clerk was so friendly and welcoming and there was a tray of fresh baked cookies. This visit, the two gals manning the front desk were polar opposites, one was decked professionally but totally ignored us when... More 

Was this review helpful? Yes 6
Viviane E, Front Office Manager at Holiday Inn Express & Suites Naples, responded to this review

Dear Donna C, Thank you for taking the time to provide us with your feedback. We are glad to hear we impressed you the first time and we were able to welcome you back to Naples and to our hotel. It is regrettable, however, to hear that you did not have a great check in experience this time around. Our... More 

Wigan, United Kingdom
Contributor
12 reviews 12 reviews
11 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We had an excellent stay at this hotel for 5 nights on our recent trip. Hotel rooms are modern and functional, the travel cots supplied for our baby was nice and comfortable rather then the usual travel cot. Breakfast was good with a larger variety available then we had expected and both indoor and outdoor seating. The lady that cleaned... More 

Was this review helpful? Yes 2
Viviane E, Front Office Manager at Holiday Inn Express & Suites Naples, responded to this review

Thank you for your kind words about our hotel and staff. We are delighted to hear you enjoyed our beautiful newly renovated hotel along with all the amenities we have to offer! We appreciate your feedback and we look forward to your next visit! Sincerely, Viviane Elder Front Office Manager More 

Hyannis, Massachusetts
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Excellent - Attractive - Clean Hotel ! J.R. - Assistant Hotel Manager - Extremely professional and made us feel like " Special Guests ". Front Desk Day Staff - Very Friendly and Helpful. Entire property beautiful and clean. Enjoyed " large " pool area every day - many chairs & umbrellas . Such a relaxing vacation. Would definitely stay at... More 

Was this review helpful? Yes 1
Viviane E, Front Office Manager at Holiday Inn Express & Suites Naples, responded to this review

Dear richarddiane2015, Thank you very much for taking the time to write us such a lovely review. It was our absolute pleasure having you as our guests. JR, myself and the entire management team and staff always strive to provide the best accommodations and the best service possible to our guests! We are delighted to hear you had a comfortable,... More 

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