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All 58 Naples hotels

Hilton Naples

4.0 of 5 Hotel   |   5111 Tamiami Trl N, Naples, FL 34103 (Park Shore)
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88%
Ranked #10 of 58 hotels in Naples
Certificate of Excellence 2014
GreenLeadersPlatinum level
A recent review
3 of 5 stars reviewed 1 week ago
Angie F Lithia, Florida
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772 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (103)
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English first
Lithia, Florida
Senior Contributor
30 reviews 30 reviews
5 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

I am a loyal Hilton customer, and will pick a Hilton over any hotel type given the chance. This Hilton did not live up to my expectations. Granted, I was using my Hilton Honors points to stay which may mean I got a less quality room? But nonetheless, the quality of this Hilton felt off- almost more of a Hampton... More

Was this review helpful? Yes
Coconut Creek, Florida
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is conveniently located, well appointed and classy without being stuffy. Staff is professional and yet friendly. The amenities are very good as well and the beach is very close and convenient.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 2
ft. lauderdale, fl
Top Contributor
81 reviews 81 reviews
12 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed 2 weeks ago

have been coming here for eight years, twice a year. It is a wonderful place to stay in Naples. great hotel front desk staff, especially Diane, as always. housekeeping is good and quick, easy parking.

Was this review helpful? Yes 4
Niccole N, Director of Sales at Hilton Naples, responded to this review

Thank you for your continued loyalty to the Hilton Naples. We value you and are committed to ensuring each of your visits is as wonderful as the last. Your review is very special to us as it mentions our number one asset - our team members. Thank you for mentioning how much you enjoyed your experience with Diane and our... More

Tampa, Florida
Contributor
17 reviews 17 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My Fiance and I stayed one night at this hotel on June 28 in order to go to the beach. This was a great hotel to stay at due to its location of being a 5min shuttle from the beach. The hotel also offers a beach package that is complementary that includes beach chairs cold bottled water and towels that... More

Was this review helpful? Yes 3
Niccole N, Director of Sales at Hilton Naples, responded to this review

The best compliment we can receive is for one of our valued guests to highly recommend the Hilton Naples. Thank you for your recommendation and I certainly am thrilled to read you enjoyed your stay. Linda has been a wonderful asset to our team for many years and I will share your kind words with her. Wishing you much happiness... More

Contributor
16 reviews 16 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stay for a Thanksgiving week and we had a great time the hotel is beautiful, i just a problem at the checked out time with one of the front desk clerk i want to beleive that she was having a bad day or they were busy but i didnt like the way she talked to me i can't remember... More

Was this review helpful? Yes 1
Niccole N, Director of Sales at Hilton Naples, responded to this review

Thank you for allowing us to be part of your Thanksgiving celebration and I’m thrilled to read you enjoyed the time you spent with us at the Hilton Naples. Our guest experience means the most to us. We know that we would not be where we are today without the support of our guests, and we can only achieve that... More

Spring Hill, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I stayed here for business 2 weeks in a row. If you want the hilton experience then pay the price for a room on the 4th floor because that is the only way you get the things you expect from a Hilton stay. Amenities, toiletries, robes, etc are only handed out to 4th floor occupants.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 2
Niccole N, Director of Sales at Hilton Naples, responded to this review

Thank you for choosing to stay with us during your business trip. Your review is troublesome to me as I am unsure if you enjoyed your stay. Our number one goal is to always exceed our guest’s expectations. To do this, we offer several room types to ensure we are meeting the needs of all our travelers. For some of... More

JACKSONVILLE, United States
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

For the price of this hotel, the accommodations should have been much better. No breakfast is included with the room. The room had a horrible smell. It smelled like mildew and dampness. The internet was either extremely slow or not working at all. The room was not well insulated and noise from the hallway could be hear very well. The... More

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
Niccole N, Director of Sales at Hilton Naples, responded to this review

Thank you for providing feedback regarding your stay. I do apologize that your room did not meet your expectations. We have listened intently to the feedback provided by our valued guests and are in the middle of a complete product improvement plan which includes updating our guest rooms. I would love the opportunity to welcome you back after the refurbishment... More

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My husband and I loved everything about the hotel - grounds, room, dining, pool and hot tub. We thought that the hotel was one of the best hotels that we have stayed and the pool and hot tub both has a stone waterfall. The hotel is very clean and the staff is friendly. We will be back!

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 2
Niccole N, Director of Sales at Hilton Naples, responded to this review

I am thrilled to read how much you enjoyed your stay at the Hilton Naples. Your mention of our team’s friendliness and recognizing the efforts of our housekeeping team is especially appreciated. I will look forward to sharing your kind words with everyone as I know it will certainly make their day! It will be our absolute pleasure to welcome... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

From the moment we checked in to the day we checked out was a superb experience. Check in was super smooth! Front desk staff is very proficient and take pride in what they do. We requested a crib for our 2 year old and before we even arrived to the room it was already in place. Room was your typical... More

Was this review helpful? Yes 2
Niccole N, Director of Sales at Hilton Naples, responded to this review

Your review of our Hilton Naples team makes my heart sing. Surpassing your expectations is what each of our team members strives to do every day. I will take pride in sharing your kind words with our team and sincerely thank you for sharing your experience. Sunniest Regards, Niccole More

Breinigsville
Reviewer
4 reviews 4 reviews
3 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My husband and I stayed at the Hilton for five days with our young boys and we loved every minute of it! Everyone was so friendly and helpful, the hotel was extremely clean and the rooms were great. Shula's for breakfast was an added bonus with the package and we loved it. Great service and food. The beach chairs, towels... More

Was this review helpful? Yes 2
Niccole N, Director of Sales at Hilton Naples, responded to this review

Thank you for taking the time to write about your wonderful experience while staying at the Hilton Naples. It will be my pleasure to share your kind words with our team as it serves as an extra incentive for all of us to go the extra mile when it comes to our valued guests. I’m happy you had the opportunity... More

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Additional Information about Hilton Naples

Address: 5111 Tamiami Trl N, Naples, FL 34103
Phone Number:
Location: United States > Florida > Southwest Gulf Coast > Naples > Park Shore
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton Naples 4*
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Also Known As:
Hilton Naples Hotel Naples
Hilton Hotel Naples
Naples Hilton Hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#6 Business Hotel in Naples #6 Luxury Hotel in Naples #8 Family Hotel in Naples #11 Romantic Hotel in Naples
Hotel Class
Official Description (provided by the hotel)
Centrally located Naples hotel, close to beautiful beaches, shopping, all major attractions, entertainment destinations,and restaurants. ... more   less 
Number of rooms
199

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