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Doubletree Suites by Hilton Naples

3.5 of 5 12200 Tamiami Trail North, Naples, FL 34110
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Doubletree Suites by Hilton Naples
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Doubletree Suites by Hilton Naples
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1,202 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Old Bridge, New Jersey
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Imagine this: Driving to the airport in a snowstorm, the plane taking an hour to de-ice before departure, and then three hours later landing in 83 degree weather and seeing palm trees swaying in the breeze. Our excitement at being in Florida in mid-February was over the top. So, after getting our rental car and then driving 1 1/2 hours... More 

Was this review helpful? Yes 5
DoubleTreeConcierge, Guest Relations Manager at Doubletree Suites by Hilton Naples, responded to this review

Thank you for sharing your experience. We appreciate all your comments and look forward to seeing you back in paradise! More 

Connecticut
Reviewer
5 reviews 5 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

We just returned from a 6 night stay at the Doubletree Suites in Naples, Florida. Upon arrival, we were greeted by Hope and Joanne. They were outstanding! So friendly, helpful and professional. Our suite was great! Very large, clean and bright. The hotel staff was wonderful and went out of their way to make our trip a great experience. From... More 

Was this review helpful? Yes 6
DoubleTreeConcierge, Guest Relations Manager at Doubletree Suites by Hilton Naples, responded to this review

Thank you for your stellar review! We appreciate you mentioning several staff members that truly made your experience a memorable one. Looking forward to welcoming you back wheh your travels bring you to our little piece of paradise! More 

New Wilmington, Pennsylvania
Contributor
14 reviews 14 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

The Double Tree is a great place to stay in Naples. This is a distance from where everything is happening. But this is a quite hotel where you feel your family is safe. Staff is friendly. The rooms are clean and very nice. Warning : if you thought, like I did that the breakfast is included, you are as wrong... More 

Was this review helpful? Yes 3
DoubleTreeConcierge, Guest Relations Manager at Doubletree Suites by Hilton Naples, responded to this review

We are happy to know that you felt safe and comfortable at our hotel. Please know that we do offer a few different rate plans which includes our full hot breakfast buffet daily. We would be happy to explain the many rate plans available and assist you with your next booking. Feel free to contact us directly when you are... More 

1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed for one night. Staff and customer service were exceptional. Everyone was so friendly. Probably one of the best for customer service and friendliness we have ever experienced and we've stayed in a lot of different places.

Was this review helpful? Yes 3
DoubleTreeConcierge, Guest Relations Manager at Doubletree Suites by Hilton Naples, responded to this review

We agree that our staff genuinely provides all of our guests with heartfelt hospitality! Thank you for taking time to review our hotel. More 

Boston, Massachusetts
Top Contributor
161 reviews 161 reviews
54 hotel reviews
124 helpful votes 124 helpful votes
3 of 5 stars Reviewed 1 week ago

Why is it when someone builds a hotel they don't go into a room next door and make some sounds and see if they can here it in the next room. If so. Put someone sound proof insulation in the wall. I could hear people in next room like they we're sitting next to me

Was this review helpful? Yes 3
Asha B, Manager at Doubletree Suites by Hilton Naples, responded to this review

Thank you for your feedback. We always hope that we provide only the best of facilities and service to our guests so it does help when we are made aware of any shortfalls. We are sorry to hear that your stay was affected but we do hope that you will give us another opportunity to host you if you return... More 

Babylon, New York
Reviewer
5 reviews 5 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Excellent service at this Hotel. Suite rooms are comfortable and spacious. The bathroom is a bit small though. AC/heating works excellent. Beds are very comfortable as are pillows. Rooms have a fridge which help in keeping things cool. Breakfast buffet is one of the best for a hotel at this grade level. Mellisa was very nice and helpful in restaurant.... More 

Was this review helpful? Yes 3
DoubleTreeConcierge, Guest Relations Manager at Doubletree Suites by Hilton Naples, responded to this review

Your detailed review of our hotel is most appreciated! All of our team members believe that it's the little things that mean everything. Please feel free to contact us when booking your return visit. We would be delighted to offer any assistance prior to your arrival. We will keep the cookies warm! More 

Glen Allen, VA, United States
1 review
5 of 5 stars Reviewed 1 week ago

Great hotel experience. Provided a very nice and clean room, good breakfast, and beach towels and chairs as needed during stay. I would highly recommend this hotel and look forward to staying again in the future.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 3
DoubleTreeConcierge, Guest Relations Manager at Doubletree Suites by Hilton Naples, responded to this review

Delighted to know that you enjoyed a few of our complimentary amenities during your recent stay at our hotel. Please know that we would appreciate the opportunity to assist you with everything from reservations to our concierge team offering you an insider's view of paradise when you return! More 

Antwerp, Belgium
Contributor
17 reviews 17 reviews
15 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

The hotel is located on a very busy, hectic highway. The swimming pool a few feet away from this busy road. The staff rather unfriendly, the food served for breakfast and lunch below average. If you plan on visiting Naples, don't book a room here: it's about 30min drive from downtowm Naples. The rooms are spacious and clean, but we... More 

Was this review helpful? Yes 1
Asha B, Manager at Doubletree Suites by Hilton Naples, responded to this review

Thank you for your feedback. We do take pride in our staff’s service and our facilities and regret to hear that your experience was less than satisfactory. While we realize the location was not ideal for your needs on this trip, we do hope that if you ever need to return to the North Naples area, you will give us... More 

Hamilton, Bermuda
1 review
4 of 5 stars Reviewed 1 week ago

I would expect most visitors would have a good experience at this hotel. The rooms are good, and the breakfast ok. It is very convenient for Naples. The staff are generally very service oriented. We have stayed each year for the past 10 years, and will go back, but are not happy that there was no interest in allowing a... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 4
DoubleTreeConcierge, Guest Relations Manager at Doubletree Suites by Hilton Naples, responded to this review

Thank you for taking the time to share your experience. We always attempt to say yes to our guest requests, however, we dropped the ball by not offering you other options. Please know that we truly do appreciate your loyalty to our hotel and your kind words about our staff. Looking forward to welcoming you back "home" along with the... More 

Goshen, New York
Top Contributor
177 reviews 177 reviews
53 hotel reviews
172 helpful votes 172 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My wife and I stayed at the Doubletree Suites Hotel for 11 nights arriving on February 5th and checking out on the 16th. As others have mentioned, RobinJill, Joanne, and Hope were exceptional, helping us with restaurant recommendations, beaches to visit, and what was going on in town. They will furnish you with towels and beach chairs that you take... More 

Was this review helpful? Yes 7
Wade H, Front Office Manager at Doubletree Suites by Hilton Naples, responded to this review

Thank you so much for your kind words regarding our team. Each one of them is dedicated to providing an experience that makes our guests want to return each year, and we are fortunate to have them as part of the DoubleTree team. We certainly try to focus on taking care of the little things for you so that you... More 

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Additional Information about Doubletree Suites by Hilton Naples

Address: 12200 Tamiami Trail North, Naples, FL 34110
Phone Number:
Location: United States > Florida > Southwest Gulf Coast > Naples > North Naples , Pelican Bay
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Doubletree Suites by Hilton Naples 3.5*
Number of rooms: 101
Reservation Options:
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Also Known As:
Doubletree Suites By Hilton Naples Hotel Naples
Doubletree Hotel Naples
Doubletree Naples
Hotel Style:
#1 Romantic Hotel in Naples
#1 Family Hotel in Naples
#1 Business Hotel in Naples

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