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Doubletree Suites by Hilton Naples

#1 of 58 Hotels in Naples
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12200 Tamiami Trail North, Naples, FL 34110
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1 room 1 guest
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Doubletree Suites by Hilton Naples
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1,354 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (214)
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Vancouver, Washington
Level Contributor
179 reviews
135 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
5 of 5 stars Reviewed yesterday NEW

This is that special kind of property where the employees’ jobs do not begin and end at checkin/checkout. Here, you will be pampered and your every need attended to for your entire stay. Ours was 4 days and it included the Front Desk handling some important mail catching up to us on our travels, as well as a hot water... More 

Was this review helpful? Yes 1
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

Staff was very pleasant at check in and whenever they saw me. Rooms were clean & comfortable. Breakfast was very good and service was prompt. Front desk staff was always checking to see if there was anything needed. They made me feel like a true VIP guest.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
Hollywood, Florida, United States
Level Contributor
22 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This is a suites hotel located in north Naples- a quiet area about 15 minutes from the historic section. Front desk service is courteous and welcoming, and greets you with a warm cookie. This is a good value for a mid-priced hotel in Naples - the suites are large and clean with living room and kitchen. Most rooms have a... More 

Was this review helpful? Yes 1
Desiree D, Operations Manager at Doubletree Suites by Hilton Naples, responded to this review

Wow! Thank you for visiting us for the second time and for deciding to return to our hotel. As a traveler, we know you have many choices and we feel very happy when we see that we have earned you loyalty. We appreciate you taking the time to write this review on Tripadvisor. From the courteous welcoming with a warm... More 

Miami, Florida
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

My fiance and I went to spend our 6 year anniversary together. We arrived around 10 am and Robin at the front desk was perfect from beginning to end. We were allowed early check in. She acknowledged that it was our anniversary, gave us a room on the highest floor with an incredibly beautiful view ( especially during sunset). The... More 

Was this review helpful? Yes 1
Wade H, Front Office Manager at Doubletree Suites by Hilton Naples, responded to this review

We are always so honored and excited to hear when guests have chosen to spend special occasions with us. We hope to be a small part of creating a very special memory for you, and RobinJill is one of our best employees at doing just that. It sounds as though you had a great time in Naples and we are... More 

Las Vegas, Nevada
Level Contributor
71 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Upon arriving we were met at the front desk by Hope. What a charming and upbeat person. Checking in was a pleasure and than she handed us two warm cookies that are available 24/7, bonus. Our room was very nice with a seating area separated from the sleeping area. There was ample space, and a balcony. We were only 15... More 

Was this review helpful? Yes 2
Desiree D, Operations Manager at Doubletree Suites by Hilton Naples, responded to this review

Thank you for staying with us and for writing such a sweet review! It is always a pleasure to see how Mrs. Hope masters the warm welcome everyday and creates more loyal guests for our hotel. Thank you for sharing your comments about our staff, the comforts that we provided and our hotel location! It seems that we have earned... More 

Nottingham, United Kingdom
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We stopped here for two nights en route to Clearwater from Key West. We were anticipating a functional hotel that would allow us to spend a couple of days on the beach and not much else. However, we really enjoyed staying here and were made to feel very welcome by everyone we spoke to. Debra, who was serving behind the... More 

Was this review helpful? Yes 3
Wade H, Front Office Manager at Doubletree Suites by Hilton Naples, responded to this review

We are so delighted to hear you enjoyed your time with us. It is our goal to make sure everyone that stays with us knows how valued they are regardless of how many nights they are here. Our staff always enjoys getting to know our guests and hear of their travel stories. Should you get a chance to stay with... More 

Fort Lauderdale, Florida
Level Contributor
17 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 1 week ago

This was our 2nd time staying there and it could not have been more perfect. Room, staff, breakfast, and amenities were excellent. Close proximity to Beaches. It was my birthday and they even sent up a bottle of wine to my room.

Was this review helpful? Yes 3
DoubleTreeConcierge, Guest Relations Manager at Doubletree Suites by Hilton Naples, responded to this review

The entire staff is happy to know that we were able to surprise and delight you! We love when guests choose our hotel for special occasions. Thank you for taking time to review and recommend our hotel. Warm cookies and smiles will be waiting for you when you return to our little piece of paradise! Of course, we encourage you... More 

2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

The price was lower than for many lesser hotels (senior rate), and the quality was better. Got a suite on the HHonors floor and reserved parking for HHonors members. Nothing went wrong. Clean, cool, two TVs, bathroom was a bit small.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 4
DoubleTreeConcierge, Guest Relations Manager at Doubletree Suites by Hilton Naples, responded to this review

"Ideally", this is the type of experience we hope that all of our guests enjoy! Your review is important to us and we appreciate you taking your time to share your experience. More 

Lakeland, FL
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Just got back from a weeklong stay at the Doubletree Naples and we couldn't have been happier with our visit! Service was top notch and the staff couldn't be friendlier or more accommodating. Special thanks to RobinJill, Hope, Joanne, Nick, Wade, and Michael, Lori and Juan in the Portofino Cafe. You all made our stay extra special! We will be... More 

Was this review helpful? Yes 2
Wade H, Operations Manager at Doubletree Suites by Hilton Naples, responded to this review

Thank you for choosing the Doubletree Suites by Hilton Naples for your vacation. We are always happy to welcome you and your family back. We truly appreciate you taking the time to write such sweet comments about your stay. Your feedback will be shared with our team members and specially with the hospitality superstars that you have named in your... More 

Holiday
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Ask for room away from elevator and ice machine. Worked out great, got a king suite with pool view. Talk about quiet. NICE !!!! They learned it was my birthday. Upon return to room had a piece of cake with a candle. What a surprise. Room service was tops. Had a different person each day and couldn't tell by the... More 

Was this review helpful? Yes 2
DoubleTreeConcierge, Guest Relations Manager at Doubletree Suites by Hilton Naples, responded to this review

We love to surprise our guests, Kenneth R, and we are delighted that you chose our hotel to celebrate your birthday! Thank you for taking time to review our hotel and sharing your experience. We strive to make each and every guests experience at our hotel a most memorable one. We look forward to seeing you back in paradise again! More 

Hotel Review Summarization

What travelers say

  • Very comfortable(7)
  • Pool area(6)
  • Breakfast buffet(4)
  • Front desk staff(3)
  • Helpful and friendly(3)
  • Rooms are clean(3)
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities (14)
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Capri Room (51)
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Deluxe Double Suite (45)
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Deluxe King Suite (49)
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Pool (10)
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Riverview King Suite (48)
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The Hotel (26)

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Bathroom (7)
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