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Doubletree Suites by Hilton Naples

#1 of 58 Hotels in Naples
Certificate of Excellence
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12200 Tamiami Trail North, Naples, FL 34110
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Doubletree Suites by Hilton Naples
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Doubletree Suites by Hilton Naples
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1,260 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Cardiff, United Kingdom
Senior Contributor
27 reviews 27 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This was our second visit to this fantastic establishment and nothing we experienced in the 10 days we were there gave us any doubt that the Number 1 Tripadvisor rating was fully and properly earned. The desk staff are so friendly and helpful and we re-connected with Joanne Duenas again, she's so nice. There are so many little extras available... More 

Was this review helpful? Yes 2
Asha B, Manager at Doubletree Suites by Hilton Naples, responded to this review

Thank you for your wonderful review! We are delighted that you enjoyed your stay with us and found that it suited your needs so well. Those little extras that we provide are always done with our guests in mind and we love to hear when they are appreciated! Joanne is one of our many incredible team members and we’re happy... More 

massapequa, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This hotel provides some of the best service anywhere. the staff is wonderful the rooms are very nice great pool area and very clean. i have stayed here on a number of occasions and they always make you feel welcome from the frot dest to the clenaing staff.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 2
DoubleTreeConcierge, Guest Relations Manager at Doubletree Suites by Hilton Naples, responded to this review

WOW! First and foremost, thank you for your loyalty to our hotel. We look forward to continuing to exceed all your expectations and look forward to your return. More 

Chicago, Illinois
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We consider ourselves very lucky to have stayed at this great hotel. My husband and I were stayed here on vacation after staying at a nearby resort for business. From the moment we entered the hotel the staff was just exceptional. They made us feel very welcome and of course the warm chocolate chip cookies and huge ice water dispenser... More 

Was this review helpful? Yes 2
DoubleTreeConcierge, Guest Relations Manager at Doubletree Suites by Hilton Naples, responded to this review

We consider ourselves lucky to have you as our guest when you arrived and a valued member of our hotel family when you departed! It's the little things that mean everything to our entire staff! Thank you for your glowing review. Looking forward to welcoming you back to our little piece of paradise. More 

Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

I stayed a week here when my daughter gave birth at the nearby hospital in Naples. The grounds were well kept. They had a very good breakfast buffet. The daytime bar staff were very friendly (Michael) and accommodating. In fact he brought me an aloe Vera leaf from home for my severe burn! awesome! Truly cared about people. The chocolate... More 

Was this review helpful? Yes 3
KingWill, Director of Sales at Doubletree Suites by Hilton Naples, responded to this review

Congratulations on the arrival of your grandchild, what an exciting time for the family! We wish mom and baby all the best, hope they are doing well. Thank you for taking the time to review our hotel, I will be sure to share your kind words with all the team. I'm delighted that we could be your home away from... More 

Pittsburgh
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We stayed at the Doubletree in Naples for 8 nights this past March. It was wonderful. Check-in was easy, staff is friendly, rooms are clean, pool, restaurant and bar and all located close to each other. This is a smaller resort, much more cozy than the larger hotels. I highly recommend this specific hotel.

Was this review helpful? Yes 3
KingWill, Director of Sales at Doubletree Suites by Hilton Naples, responded to this review

Thank you so much for taking the time to review our hotel. I'm delighted to hear that you enjoyed your 8 night stay with us. Hope we have an opportunity to welcome you back to the Doubletree again soon. More 

Wiscasset, Maine
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We have stayed at the Doubletree a number of times while visiting family. During our last visit in April 2015, the staff went above and beyond what you would ever expect. A mix up in reservations and no refund policy with Expedia led the hotel manager to negotiate over the phone for an hour on our behalf. I would have... More 

Was this review helpful? Yes 2
Desiree D, Operations Manager at Doubletree Suites by Hilton Naples, responded to this review

Thank you very much for being such a loyal guest and for taking the time to write about your last visit! We love reading your comments about the hospitality and excellence you experienced during your stay. Your recognition of Hope's attitude is shared by all our team members, her approachability is remarkable and we appreciate how she creates loyal guests... More 

Lake Mary FL, United States
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Awesome weekend!! First time at this Hilton and we are very happy with our choice. Both rooms were clean, in excellent condition with a great layout. The greeting at the front desk (& warm cookie) made you feel like you just got home. Close enough to the beaches, mall, book store, restaurants & casino.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 2
Wade H, Front Office Manager at Doubletree Suites by Hilton Naples, responded to this review

We are so happy to hear that you felt our greeting made you feel at home, as that is exactly what we strive for with our service. We want our property to always be a home away from home for all of our travelers. This can be accomplished through many of the things you mentioned including clean rooms and warm... More 

Leeds, United Kingdom
Contributor
15 reviews 15 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Great reception staff , very helpful,large room but you need a car .20 mins away from downtown Naples and we went in May which is out of their season and found most restaurants closing by 9.00.would def.go back

Was this review helpful? Yes 4
DoubleTreeConcierge, Guest Relations Manager at Doubletree Suites by Hilton Naples, responded to this review

Thank you, RoyandAvril for taking time to review our hotel. Knowing that we are your hotel of choice in "Paradise" is very much appreciated. Looking forward to seeing you again! More 

Orlando, United States
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

The staff at this hotel were remarkable. They exceeded all expectations. Couldn't be more pleased with the service. The omelets at breakfast were remarkable and the tips about local "to do" places was really helpful.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 4
DoubleTreeConcierge, Guest Relations Manager at Doubletree Suites by Hilton Naples, responded to this review

We could not agree more, ArnotB, our chefs do make incredibly delicious omelets! Our concierge/guest service ambassadors pride themselves with their local knowledge of our little piece of paradise. We look forward to seeing you again when your travel plans bring you back to Southwest Florida! More 

Minneapolis, United States
Contributor
11 reviews 11 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

So it's a little out of the way from "Downtown Naples", but it's very close to Vanderbilt Beach! And Mercado Shops & restaurants. It's a VERY nice hotel at a VERY good price so worth a little bit of a drive. The rooms are so nice with a separate living room with couch and TV there's a wet bar with... More 

Was this review helpful? Yes 5
Wade H, Front Office Manager at Doubletree Suites by Hilton Naples, responded to this review

Thank you for taking the time to give such a nice review of our property. We are always encouraged to see familiar faces returning throughout the year, and your continued loyalty is certainly appreciated. It is great to hear that you enjoy the variety of room offerings we have available. We believe that uniqueness not only in rooms, but staff... More 

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