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Fairfield Inn & Suites Naples

2.5 of 5
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3808 White Lake Blvd, Naples, FL 34117
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1 room 1 adult
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Fairfield Inn & Suites Naples
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184 Reviews from our TripAdvisor Community

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Napa Valley, California
1 review
1 of 5 stars Reviewed 1 week ago via mobile

My friends and I visited this hotel 01-23-2016 for a friends birthday the staff was rude and kept on knocking on the door after we lowered the noise, we asked if they had another room that can accommodate us they said they were sold out but they lied about that because one of my friends called and tried to book... More 

Helpful?
Thank Micheline P
Victoria R, Manager at Fairfield Inn & Suites Naples, responded to this review

Dear Micheline, We regret that your party did not enjoy your visit, but it is our responsibility to all of our guests that we maintain a quiet, enjoyable environment. We received continuous noise complaints and did not have a room that would be far enough away from other guests to accommodate your group of 15 and in turn, refunded your... More 

Marathon, Florida
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 1 week ago

Booked hotel 3rd party as they say these days..not thrilled with the room just asked to up grade and it was a Big Fat No!!! after not getting a little care or concern I went to neighboring hotel with in the same chain and to my surprised the front desk called the other and I pretty much got an attitude... More 

Helpful?
Thank LynnyThompson
MarkS-GM, General Manager at Fairfield Inn & Suites Naples, responded to this review

Dear Ms. Thompson, we were happy that you could provide your requested upgrade to a suite, even through the type of third party booking that you made normally does not qualify for a suite upgrade even with an additional rate. We are very sorry for the circumstances of your visit for a funeral and assume that the stress of that... More 

Level Contributor
26 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Heating and AC are big on my list of things that need to work just right. The system they have here is perfect. The have a heat and cool switch and with auto the fan does not stay on your entire visit. Wish more hotel had this type system. We left the same type hotel in Lakeland and everything else... More 

Helpful?
Thank Tonycp55
Muncie, Indiana
Level Contributor
41 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This out-of-the-way Fairfield was a great jumping-off place for our trip to Naples and Everglades National Park. Our room was comfy, clean, and big enough for our needs. But when we went to breakfast on the first morning (of 2), we were dismayed to find them out of sausages, most of the eggs, and coffee. It took a while to... More 

Helpful?
Thank Chris R
Victoria R, Manager at Fairfield Inn & Suites Naples, responded to this review

Dear Chris, Thank you so much for taking the time to share your experience. I will personally look into your breakfast experience and ensure it is adjusted accordingly as we strive to ensure a full, ample breakfast to start your day. Thank you for choosing us, I look forward to hosting you again & showing you what a great team... More 

Level Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This hotel was clean and the bed was very comfortable. The complimentary breakfast was really good. The front desk help was so so. Good business center with access to the internet and the parking isn't too bad. Very accessible to Rt 75.

Helpful?
1 Thank mototraveler20
Victoria R, Manager at Fairfield Inn & Suites Naples, responded to this review

Thank you so much for taking the time to review our property. We pride ourselves on cleanliness & service and will definitely pass your comments along to the team More 

Rogersville, Canada
Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We were on our way back home, and decided to stay in Naples as it seemed like a nice place to visit.. This hotel was great, so much so, we decided to stay in the area an extra day. the room was very clean, the admin staff was super, the place itself a little out of the way, making it... More 

Helpful?
Thank travellerH2392XV
Stockholm, Sweden
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 12, 2015

The hotel is clean and fresh, the A/C is a bit loud but I had no problems sleeping through it. We checked in late but that was no a problem. The WiFi was excellent and fast. We stayed on the third flood and the place was overall quite. No noise pollution even though it's in close proximity to the I-75.

Helpful?
Thank Fred V
Chicago, Illinois
Level Contributor
140 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
2 of 5 stars Reviewed December 1, 2015

I was greeted by a front desk clerk who was still chewing her snack with stains on her blouse. The other front desl person by the name Bob was not any better displaying hospitality traits of a caveman. No one in this hotel donned a smile. The hotel's address is Naples but it might as well be in Timbaktu as... More 

Helpful?
2 Thank Pasha55711
Florida
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed November 29, 2015

We had a "king studio suite." The bed was definitely smaller than our king size bed. It was more like queen size. Neither my husband and I are overweight - I weigh 110 and my husband 162. The studio was very nice, but lacking some artwork on the walls. Additionally, there are very few tv stations to watch. The swimming... More 

Helpful?
Thank claymate
Kirkcudbright, United Kingdom
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed October 8, 2015 via mobile

Booked via Priceline for what can only be described as a hilariously cheap deal. Nice clean, tidy and modern room. Friendly lady at check in and free breakfast in the morning. I'm pretty sure breakfast is free regardless of room. They had Froot Loops, scrambled eggs and coffee...so I was happy.

Helpful?
1 Thank Alexio87
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