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Edgewater Beach Hotel

1901 Gulf Shore Boulevard North, Naples, FL 34102
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Edgewater Beach Hotel
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Edgewater Beach Hotel
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288 reviews from our community

Traveler rating
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116
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Stratham, NH, United States
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

We had a couple of free days in SW FL and wanted to stay in a "luxury" property on the beach. I searched TripAdvisor and asked friends for recommendations before settling on the Edgewater. I always worry that the photos and reviews won't accurately describe a property and I'll wind up paying a premium to stay in a 1950s motel.... More 

Was this review helpful? Yes
Laura R, General Manager at Edgewater Beach Hotel, responded to this review

Thank you for choosing the Edgewater Beach Hotel for your luxury escape in Southwest Florida! Deciding on your accommodations when visiting a new city can be a little unnerving, so it’s great to read that both our location, accommodations, and associates contributed to a comfortable, relaxing vacation. Thank you again for choosing the Edgewater. We look forward to welcoming you... More 

Hoboken, New Jersey
1 review
1 of 5 stars Reviewed 3 days ago NEW

I stayed at this hotel in April 2015 with my husband and 2 toddlers. I was excited to get there after seeing the pictures; but was horribly disappointed. We arrived after traveling all day with an almost 2 year old and a 3 year old, pulled up to the hotel, with nobody available to help us. We come up to... More 

Was this review helpful? Yes
Laura R, General Manager at Edgewater Beach Hotel, responded to this review

Thank you for your critique of your recent visit to the Edgewater Beach Hotel. It’s clear that several items during your stay left you with a high level of dissatisfaction. We truly regret that the level of service you received was anything less than perfect and I wish to assure you that these items will be addressed. We value your... More 

2 reviews
5 of 5 stars Reviewed 3 days ago NEW

Hotel is fantastic, food is okay but the service was remarkable! I live in Naples, FL seasonally and visited the Edgewater Beach Hotel this year and was NOT disapointed! The building looks to be in the middle of a remodel but no noise complaint from us! My wife Judy and I will be visiting this hotel again! Definitely a 5... More 

Was this review helpful? Yes 2
Laura R, General Manager at Edgewater Beach Hotel, responded to this review

Thank you for your review and it's a pleasure to read that you had a "Fantastic" stay with us. We are fortunate to have such a wonderful location, but as you found, it is our team who truly sets us apart. I look forward to sharing your comments with the team, especially Tom, James, and Allen, as they work hard... More 

Chicago, Illinois
Reviewer
4 reviews 4 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

We stayed 4 days in March 2015. Have stayed here a number of times in the past 5 years. The rooms in the tower have been sort of updated. Nicer furniture compared to the old plastic striped couches. Bed was comfortable. Staff around pool and beach very nice as were the staff in the restaurant. Front desk OK. Our room... More 

Was this review helpful? Yes
Laura R, General Manager at Edgewater Beach Hotel, responded to this review

Thank you for sharing your experience with us and I sincerely apologize for the short comings of your suite. We are actually in the midst of cleaning our carpets and hopefully this will address any odor issues that you encountered. We will certainly investigate the other maintenance and cleanliness issues mentioned. I appreciate your feedback with regards to the resort... More 

cincinnati, ohio
Top Contributor
107 reviews 107 reviews
33 hotel reviews
88 helpful votes 88 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

We visited the Edgewater for 4 days in April and were disappointed in the accommodations given the price. The hotel rooms are nice, bathrooms outdated and not sparkling clean. The robes were hung in the closet and a wrinkled mess. They look as though they were left in the dryer while damp. Breakfasts are expensive and honesty Bob Evans is... More 

Was this review helpful? Yes
Laura R, General Manager at Edgewater Beach Hotel, responded to this review

Thank you for writing about your experience. I am truly sorry that your experience at the Edgewater Beach Hotel was not as we intended, nor as what we expect of ourselves. I will certainly address these issues with the team so that future guests do not experience what you have. We would like another opportunity to serve you. Please contact... More 

Geneva
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed 1 week ago

The Edgewater has been beautifully restored and the staff are lovely. Loved some of the touches like the trolley bus into town and cookies. The only two quibbles i'd have are the fact that during our two night stay our room was not serviced once. Neither turn down nor cleaning, despite several requests?! It was also a bit annoying that... More 

Was this review helpful? Yes 1
Laura R, General Manager at Edgewater Beach Hotel, responded to this review

Thank you for bringing these items to my attention. I have used your experience as the focal point of a meeting with our housekeeping leadership team. We take your feedback very seriously and I sincerely apologize we did not deliver on perfection with you. My apologies for the inconveninece experienced with regards to the breakfast package as well. We did... More 

Weston, Connecticut
Top Contributor
147 reviews 147 reviews
35 hotel reviews
103 helpful votes 103 helpful votes
5 of 5 stars Reviewed 1 week ago

The New owners of the Edgewater Hotel seem committed to improving upon what was already a good hotel. We checked in early, got a good 2br room which was spacious and comfortable. The beach and pool were great as always and the grounds and landscaping seem a little sharper now. I can see that the Opal Group, which now owns... More 

Was this review helpful? Yes
Laura R, General Manager at Edgewater Beach Hotel, responded to this review

Feedback such as yours truly makes our day. Thank you! We are so grateful that you've noticed the many positive improvements that have been made over the past year by the new owners. As part of the OPAL Collection, our goal is to bring the Edgewater Beach Hotel up to its true potential as one of the premier properties in... More 

London, United Kingdom
Senior Contributor
40 reviews 40 reviews
16 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 1 week ago

We got such a warm welcome when we arrived. The staff were lovely and answered all our questions and explained where everything was. As we arrived between 2 and 4 we could help ourselves to delicious freshly baked cookies that are put out in reception every day,nice after a 2 hour drive from Miami. We were also offered a glass... More 

Was this review helpful? Yes
Laura R, General Manager at Edgewater Beach Hotel, responded to this review

Thank you for your detailed review and it was our pleasure to provide you with a perfect holiday. We realize that our guests come to us for a first class experience which includes a clean, well maintained facility and superb food and beverage – all served up by a friendly, attentive team. We’re glad we hit the mark with these... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

They had great service on the beach and in the rooms. James Parcor, kervens, and Oliver were great with their service. They got us great chairs and brought everything very quick. The resort was good and right on the beach. Overall it was a good hotel on the beach

Was this review helpful? Yes 1
Laura R, General Manager at Edgewater Beach Hotel, responded to this review

Thank you for your review and for sharing it with the Trip Advisor community. We are so pleased to read that you enjoyed your stay with us and hope to welcome you back soon! More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

The workers here like James and kervens were very friendly and helpful down at the beach along with the tom and the rest of the staff. It was a great stay! Their were many activities to do down on the beach and overall was a great trip

Was this review helpful? Yes
Laura R, General Manager at Edgewater Beach Hotel, responded to this review

It is such a pleasure to read that you had an amazing stay with us. We are fortunate to have such friendly and dedicated staff working with us each day to make lasting impressions on our guests. I will be sure to recognize James and Kervens for doing just that. We look forward to welcoming you back soon! More 

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Double Full Tower Gulf View Apartment (83)
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King Tower Gulf View Apartment (105)
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