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Holiday Inn Express Milton

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8510 Keshav Taylor Dr, Milton, FL 32583
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Holiday Inn Express Milton
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Holiday Inn Express Milton
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118 Reviews from our TripAdvisor Community

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Traveler rating
    53
    36
    18
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    3
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49
23
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25
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
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Clay, Alabama
4 of 5 stars Reviewed 5 days ago NEW

We were only in town for two days visiting family but found the hotel pleasant, the staff friendly, and the breakfast surprisingly good. I have stayed here before and it remained a pleasant stay. The hotel is somewhat isolated but is convenient to I-10.

Was this review helpful? Yes
Winkler
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago NEW via mobile

Friendly staff, but not very clean hotel, especially since we paid $1000 for 6 nights. For that much money, I was expecting a much cleaner room and an air conditioner that worked well. They had a wonderful complimentary breakfast! We stayed in the handicap room. Perhaps the other rooms are cleaner.

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TBageant, General Manager at Holiday Inn Express Milton, responded to this review

Dear Holly D, Thank you for your candid feedback. We appreciate the kind words about our hard working staff and hot breakfast! I have also addressed the housekeeping issues with my team. We do hope that you will choose to stay with us again in the future and we will take extra care of you and your family. Thanks again,... More 

Houston, Texas
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago

We checked into the hotel and upon entering our room discovered that some of a previous guest's belongings were in the room and the beds had been slept in. The bathroom had been cleaned but sheets were dirty. The front desk staff came and cleaned the room while we waited. Even after they cleaned the room was badly in need... More 

Was this review helpful? Yes 1
TBageant, General Manager at Holiday Inn Express Milton, responded to this review

Dear CGB01172012, Thank you for your feedback regarding your stay. I would like to personally apologize for the misunderstanding with your room upon arrival. I have addressed your concerns with my team so that we do not check another guest into an uncleaned room. We pride ourselves on our clean rooms and great service, so I am insuring that this... More 

Macon, Georgia
Level Contributor
51 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We were there for a one night stay while visiting our son at NAS Whiting Field. Our second floor room with a king-size bed was very comfortable. The property felt new-ish and had everything one would expect from a Holiday Inn Express. All of the staff members were very friendly and helpful. The location is primarily a stop along I-10.... More 

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TBageant, General Manager at Holiday Inn Express Milton, responded to this review

Dear BSGA, Many thanks for letting us know about your recent stay with us! It's great to hear that you enjoyed yourselves and we look forward to your next getaway to Florida! Happy travels, Tiffani, GM More 

1 review
5 of 5 stars Reviewed 4 weeks ago

The Holiday Inn Express in Milton, Florida is a breath of fresh air! The young man, Paul, that welcomed me when I checked-in was kind and helpful when I had questions about the area. I am a frequent business traveler and unfortunately, not all hotels have people like him! I felt like I was at home and had the best... More 

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TBageant, General Manager at Holiday Inn Express Milton, responded to this review

Dear Harold B, Paul very much appreciated your compliments regarding his memorable customer service. He is a great part of our team! Thank you for the 5 STAR review and we look forward to seeing you again soon! Regards, Tiffani, GM More 

Cypress, Texas
Level Contributor
61 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed May 29, 2015

We were here for a 1-night stay on the way home. We thought the beds were firmer than most hotels which we appreciate for our backs. The A/C was quite loud, but the room size was great. The toilet sounded like a jet engine when it flushed. The price seemed a little high, but we found many hotels in Florida... More 

Was this review helpful? Yes
TBageant, General Manager at Holiday Inn Express Milton, responded to this review

Dear Carol G, Thank you for the 4 STAR rating. We are happy to hear that you enjoyed your stay on such a busy and hectic holiday weekend in this area! We appreciated your understanding regarding your willingness to help us keep our weekend "holiday crowd" happy and safe. We do our best to insure that every guest has a... More 

Level Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed May 26, 2015

The hotel lobby and breakfast area look nice. The staff was friendly and we were pleasantly surprised that we had been upgraded to a suite. Going into our room was a different story, one of the couch cushions was stained and the desk chair had chocolate or something in it, my husband would not even sit on it!!! A lot... More 

Was this review helpful? Yes 2
TBageant, General Manager at Holiday Inn Express Milton, responded to this review

Dear DL Moss, We do appreciate your feedback. I apologize that the condition of your room was not exceptional, as it should have been. I have addressed this with my housekeeping team so that we may be consistent with our clean rooms and great service. It's great to know that you enjoyed the breakfast and those signature cinnamon rolls! We... More 

Louisiana
Level Contributor
83 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 125 helpful votes
4 of 5 stars Reviewed May 11, 2015

We stopped here on the way to a Disney cruise and Disneyworld from south Louisiana. This was a great choice for our stop. The staff was great and the facility was the same. Rooms were perfect for the night, good size and very clean. The beds were very good for a restful night. The breakfast was good. Would recommend as... More 

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TBageant, General Manager at Holiday Inn Express Milton, responded to this review

Dear RajinCajun1, We're so happy that you stopped to stay with us on your way to Disney World. It's great to hear that you enjoyed your visit and we hope to see you again soon! Regards, Tiffani Bageant, GM More 

Sierra Vista, Arizona
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed April 14, 2015

this hotel was a bad . when we got in our room there were no coffee or coffee cups, the dust in the room was an inch thick and the one bed was made but, you could tell the sheets were not changed it . being very tired from traveling for 10 hours the person I was travleing with shared... More 

Was this review helpful? Yes 3
TBageant, General Manager at Holiday Inn Express Milton, responded to this review

Dear lmhickman, We appreciate your candid response to your recent stay with us. I do apologize that your experience was not exceptional, as it should have been. My team takes great pride to insure that we have very clean rooms and incredible service. When the Assistant General Manger, Tricia, checked you out and informed me of your concerns, we immediately... More 

florida
Level Contributor
24 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed April 2, 2015

As stated in my title, this hotel has professional-yet-friendly staff who greets you as soon as you enter the door. Our reservation was in order & the accommodations were what we asked for. The room was orderly & clean - no odd or 'cleaning' smells. The air-conditioner/heater, plus the 'frig & the TV & the lamps, etc were all clean... More 

Was this review helpful? Yes
TBageant, General Manager at Holiday Inn Express Milton, responded to this review

Dear love2travel054, Thank you for such a great review, down to every detail! It's great to know you enjoyed yourselves during your travels and we hope to see you again! Regards, Tiffani Bageant More 

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