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Holiday Inn Express Miami Airport Central-Miami Springs

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5125 Northwest 36th Street (Doral Boulevard), Miami Springs, FL 33166
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Holiday Inn Express Miami Airport Central-Miami Springs
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Holiday Inn Express Miami Airport Central-Miami Springs
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382 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Wilmington, Delaware
Level Contributor
472 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 566 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

This HIE MIA Airport is not a destination hotel. It is an excellent hotel for flying in and out of MIA. The hotel/airport shuttles run 24 hours. It's in a very commercial area of the airport with two restaurants flanking it. IHOP and Tom's NFL American Grill. Both are good choices. The hotel is clean and the staff is AWESOME.... More 

Was this review helpful? Yes
Lagos, Nigeria
1 review
5 of 5 stars Reviewed 2 weeks ago

aurora and cami,have been wonderful people all through my stay,they made my stay awesome,i would recommend ,they are good staff to have in a reputable organization. holiday inn express miami springs is a wonderful place to be.try it and you would have a splendid stay

Was this review helpful? Yes
Trisha M, Front Office Manager at Holiday Inn Express Miami Airport Central-Miami Springs, responded to this review

Dear Valued Guest, Thank you so much for taking the time to write a review and rating our hotel 5 stars! I am pleased to hear you enjoyed your stay with us and that Aurora and Cami made your experience awesome! I will show them your wonderful comment as they will be very pleased you were satisfied with their service.... More 

Homestead, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Housekeeping excellent attention, Breakfast area, Very good. Shuttle bus, very poor attention. Poor maintenance to the carpets. Large pets allowed in the rooms. Very slow elevators, It does not have enough space for parking.

Was this review helpful? Yes 1
Trisha M, Front Office Manager at Holiday Inn Express Miami Airport Central-Miami Springs, responded to this review

Dear Valued Guest, Thank you for taking the time to write a review. We truly appreciate your comments and have immediately met with our management team to address each issue and will take immediate action. We are glad you are pleased with our breakfast and housekeeping staff. We thank you again for your feedback and hope you have a nice... More 

Alberta
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed 2 weeks ago

First let me start with a very positive item... the young man at the front desk! Our flight was delayed so instead of arriving in Miami at 11pm we did not get in until 3:30am. When we got to the hotel the young man was so welcoming. He was chipper and so very polite. This hotel is very fortunate to... More 

Was this review helpful? Yes 1
Trisha M, Front Office Manager at Holiday Inn Express Miami Airport Central-Miami Springs, responded to this review

Dear Valued Guest, Thank you for taking the time to write about your recent stay. We are glad you found the hotel had a pleasant staff, clean rooms and good shuttle as well as having a good purpose for your travels to the Greater Miami airport and port area. We look forward to seeing you again and wish you a... More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Overall this hotel is great. When i'm in Miami again I'll stay here. I would have given this hotel a 5 but I had internet connectivity issues for half my stay. The staff was extremely nice and tried to assist but they had to call an outside company. What made my stay great was the staff. They are all so... More 

Was this review helpful? Yes
Trisha M, Front Office Manager at Holiday Inn Express Miami Airport Central-Miami Springs, responded to this review

Dear Valued Guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and that you feel you received great service. I will show Aurora your comment as she will be very pleased you were satisfied with her service. I do apologize for the Internet inconvenience and assure you... More 

Brownsburg, Indiana
1 review
4 of 5 stars Reviewed 3 weeks ago

I was required to stay in town for 3 weeks for training at the Airbus facility. The location to the facility was resonably close (4-6 blocks). My stay was very nice. My room was always cleaned and straightened.The staff was friendly and helpful with any questions from transportation to things to do. Aurora and her partner in the breakfast area... More 

Was this review helpful? Yes
Trisha M, Front Office Manager at Holiday Inn Express Miami Airport Central-Miami Springs, responded to this review

Dear Rick F., Thank you so very much for taking the time out of your busy schedule to write such a wonderful review! I will be sure to show Cami, Joseph and Aurora. I am also very pleased to hear about your breakfast experience. We look forward to seeing you again on your next Airbus training! Sincerely, Yari Almelo, Operations... More 

Fernandina Beach, Florida, United States
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I've stayed at this hotel about a dozen times while working at the Miami Airport and have loved every visit. What I enjoy most is the great breakfast they put out every day and the staff is all-around one of the friendliest staffs I have ever met. I've stayed at many other hotels near the Miami Airport (some cost quite... More 

Was this review helpful? Yes
Trisha M, Front Office Manager at Holiday Inn Express Miami Airport Central-Miami Springs, responded to this review

Dear Valued Guest, Thank you so very much for taking the time to review our hotel and giving us 5 stars! I am pleased to hear you enjoyed your stay with us and that you feel you received great service. I will be sure to share your comments with our staff as they will be very happy with your comment.... More 

Hampton, Georgia
5 of 5 stars Reviewed 3 weeks ago

Front desk, Trish was awesome I was arriving late so when I called she blocked my room. Met her Sunday upon check out pleasant personality. Room was very nice and clean. Quiet all around. The lady(forgot her name) working the breakfast area was fantastic and breakfast was delicious. These ladies made me right at home and have customer service down... More 

Was this review helpful? Yes
Trisha M, Front Office Manager at Holiday Inn Express Miami Airport Central-Miami Springs, responded to this review

Dear Valued Guest, Thank you for taking the time to write about your recent stay and rating us with 5 stars! We are so glad you were pleased with the hotel and found our staff awesome! I'll be sure to share your review with Trish and Aurora (our breakfast attendant). We hope to see you again soon! Have a wonderful... More 

5 of 5 stars Reviewed 3 weeks ago via mobile

We went here to stay for a layover night and they treated us very well, free coffee and printing included. Especially the staff was very nice and courteous. The ihop next door is also a great alternative for those who don't want the complimentary breakfast offered in the lobby.

Was this review helpful? Yes
Trisha M, General Manager at Holiday Inn Express Miami Airport Central-Miami Springs, responded to this review

Dear Valued Guest, Thank you for taking the time to write about your recent stay. We are so glad you were pleased with the hotel services and courteous staff, and felt the warm welcome upon arrival. That is great that you were able to also dine at IHOP which is located right next door, also open 24 hours a day... More 

Bronx, New York
1 review
5 of 5 stars Reviewed 3 weeks ago

Oh, My God! Courtesy and services are the major goal of every single people working here. You can feel that you are in your own house. Rooms are very nice, comfortable and clean. Peace is all around. No noisy at all. The WHOLE HOTEL is a NOT SMOKING AREA. Breakfast is delicious and healthy. Plus, you get nice and lovely... More 

Was this review helpful? Yes
Trisha M, General Manager at Holiday Inn Express Miami Airport Central-Miami Springs, responded to this review

Dear Valued Guest, Thank you for taking the time to write about your recent stay. We are so glad you found the hotel nice, clean and very quiet. Yes our goal is 100% guest satisfaction and it makes our day to know that you were pleased with our hotel and staff services, especially Ms. Aurora our morning breakfast hostess. We... More 

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