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Holiday Inn Miami International Airport

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1111 South Royal Poinciana Boulevard, Miami Springs, FL 33166
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Holiday Inn Miami International Airport
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Holiday Inn Miami International Airport
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547 reviews from our community

Traveler rating
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    154
    69
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Florida
Senior Contributor
36 reviews 36 reviews
9 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

I was very impressed with the hotel. We booked the park and cruise and it was excellent. We had a reception with free appetizers and free beer and wine for being a Holiday Inn member. Kids also go a welcome pkg with cookies and water. Took us to the cruise terminal and when we got off the ship we called... More 

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Hays, Kansas
Top Contributor
130 reviews 130 reviews
34 hotel reviews
122 helpful votes 122 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We spent 16 hours getting messed around by American Airlines and we were put up for the night at this hotel. We did not know what we were in for and were in no mood after our horrible day. The line to check in was long as I believe we were not the only ones being put up that day.... More 

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1 review
3 of 5 stars Reviewed 6 days ago NEW

We stayed with me couple friends and we stayed relax. There is no enough employee but prices acceptable. If you want to stay close to airport this is the best. Otherwise staff were not so gentle. Sometimes you can not even find someone to help you.

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Medina, Ohio
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

I was there for one night before a Cruise. The front desk was amazing. They were polite and kind and even rushed to get me room because I was there two hours early. The room was just a normal standard room. It was rather small but clean and though being across the street from the airport I could hardly hear... More 

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Buenos Aires, Argentina
Senior Contributor
32 reviews 32 reviews
6 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I had to stay just for a night, close to the airport and this is a good place for that. PROs: - Close to airport. - You don´t listen any noise from the aiport. - Free parking. - Free breakfast. - Friendly Staff - HD Tv CONs: - VERY slow free wireless internet, less than 1m, if you want fast... More 

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Miami Springs, Florida
1 review
3 of 5 stars Reviewed 3 weeks ago

I am a Priority Club member and often stay wih Holiday Inn. At this ocassion the hotel was chosen by the airline as we were stuck here in Miami. The hotel location is great, less than a mile from the airport, the staff is super nice, very cordial and friendly inspite of several frustrated and angry customers that were not... More 

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IHGCare, Guest Relations Manager at Holiday Inn Miami International Airport, responded to this review

Dear Santiago R, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate that you find our location to be convenient and for your nice comment about the restaurant. However, we’re sorry about the noise and for falling below your expectation regarding sound proofing. We will address... More 

Grove City, Ohio
Top Contributor
100 reviews 100 reviews
10 hotel reviews
44 helpful votes 44 helpful votes
2 of 5 stars Reviewed 3 weeks ago

My group and I checked in around 10:30pm after traveling almost 22 hours. (this was after waiting over 30 minutes after calling their airport shuttle service) Upon our arrival, the person at the front desk had a hard time finding our reservation. After she found it, she stated that everything was paid and she just needed a credit card for... More 

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IHGCare, Guest Relations Manager at Holiday Inn Miami International Airport, responded to this review

Dear GCTony, Thank you for staying with us and writing us a review. We are glad that you found our location near the airport commendable. On the other hand, we regret that this stay was unsatifactory due to the room that you found outdated, cleanliness and service from our staff which was below par. We take all of the reviews... More 

Canberra
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

Highlight was the bed, very soft and comfortable mattress and pillows. Night staff very helpful. Lot of traffic noise from major intersection in front. Not much around hotel. Shuttle every 30 minutes, hard to spot at night, be sure to get off at right Holiday Inn.

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IHGCare, Guest Relations Manager at Holiday Inn Miami International Airport, responded to this review

Dear John M, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about the bed and mattresses. However, we’re sorry about the noise caused by the traffic. We will look into this concern. I assure you that the feedback of our hotel will... More 

Frankfurt, Germany
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed 4 weeks ago

We booked this hotel for the night before our cruise - all staff members were very friendly, night manager compensated us for problems with the hotel shuttle, breakfast crew was very nice.... but all of that doesn't quite compensate for the building and room itself - worn out, run down, a little noisy, maintained ok but not well, and to... More 

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IHGCare, Guest Relations Manager at Holiday Inn Miami International Airport, responded to this review

Dear der-alexx, I appreciate you taking the time to comment about your recent stay at our hotel. We are pleased to read that you have regarded our staff to be friendly. On the other hand, please accept my sincere apology since you found our hotel to be run down and a little noisy. Also, we regret the unsatisfactory experience you... More 

Contributor
20 reviews 20 reviews
17 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

A few days ago I was stranded in Miami and chose this hotel for a couple of nights stay while some bad weather moved out to sea up North. From the time I arrived at the hotel, I was greeted by a very pleasant staff. They provided me with a welcome snack gift box and a warm chocolate chip cookie.... More 

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