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Holiday Inn Miami International Airport

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1111 South Royal Poinciana Boulevard, Miami Springs, FL 33166
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1 room 1 guest
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Holiday Inn Miami International Airport
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601 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (77)
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A TripAdvisor Member
4 of 5 stars Reviewed 6 days ago NEW

Close to MIA and with a free shuttle both ways this is a good stopover for recently arrived or soon to fly, people in Miami! Nice rooms and friendly staff ( Alexis was extremely helpful ) and most guests seem to have a voucher for a complimentary breakfast - so worth asking! Downside? The bathroom is on the small size... More 

Was this review helpful? Yes 1
1 review
1 of 5 stars Reviewed 1 week ago

This hotel is very shady!!!! PLEASE DON'T STAY HERE. General manager - Marcos Rivas is very unprofessional and incompetent. After being forced to miss a connecting flight (plane sat on tarmace an hour), I stood in rebooking line for over 4 hours and was given hotel vouchers by American Airline to this horrible hotel. After shuttle refused to pick me... More 

Was this review helpful? Yes
HolidayInnMiaAirport, General Manager at Holiday Inn Miami International Airport, responded to this review

Dear Jacoba H: This was a no show issue that was handled by our guest relations department. We have refunded the charges and we hope this was to your satisfaction as we always strive for great customer care. Should you have any questions please do not hesitate to contact me. Best regards Markos Rivas General Manager More 

Travelers are raving about these Miami Springs hotels

Buenos Aires
Level Contributor
37 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed 1 week ago

We were sent by our airline because of a delay in the flight. We had 2 rooms, one of them was updated and had new furniture (it was nice) and the other one had very old furniture and was dated. Bathrooms were old in both of them. Service was not efficient, they consistently claimed that they were super full and... More 

Was this review helpful? Yes
HolidayInnMiaAirport, General Manager at Holiday Inn Miami International Airport, responded to this review

Dear Tquinta: We apologize for the experience you had during your recent stay. Your feedback has been forwarded to the appropriate departments for further review. Please rest assured your response is appreciated. If your schedule permits, please feel free to contact me at your earliest convenience at Markos@himiaia.com Thank you again Markos Rivas General Manager More 

Bulverde, Texas
Level Contributor
76 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
2 of 5 stars Reviewed 1 week ago

Stranded overnight in Miami we selected a Holiday Inn close to the airport. Shuttle service was prompt and the driver courteous as was the check in procedure although no upgrades were available. The room, #207 was very small, cramped would be a more appropriate word, noisy both from Saturday late night party animals who had undoubtedly been at the bar... More 

Was this review helpful? Yes
HolidayInnMiaAirport, General Manager at Holiday Inn Miami International Airport, responded to this review

Dear S E R: Thank you very much for taking the time to write a review of your stay at the Holiday Inn Miami International Airport. Please accept our sincere apologies for the negative experience you and your wife had during your stay. This is not at all typical of our standards of service, and we regret your disappointment. I... More 

San Antonio Texas
Level Contributor
15 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This property is quite dated. The lobby and the room felt dingy. The restaurant is decent and the staff is very pleasant. There's not much near the hotel, so walking to go out for dinner or snacks isn't an option at this hotel. The airport shuttle runs frequently and the drivers are friendly and knowledgeable.

Was this review helpful? Yes
daytona beach
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

I have stayed at this property several times. I come back for the wonderful staff, cruise shuttle, and value! However, there are 2 areas that need huge improvements. The AC units are wall units that rattle at night. On our last visit it was VERY noisy! The shower in room 702 only has 6 streams that come from the shower... More 

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Rocky Mountain National Park, Colorado
Level Contributor
109 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 152 helpful votes
2 of 5 stars Reviewed 2 weeks ago

This hotel is so near the airport you have jets flying over your head at all hours. Airport shuttle is convenient. Rooms are adequate but nothing special. Air conditioning is a loud wall unit that does not cool the room as it I inadequate. Room and air conditioning looks like something left over from the 1960's. Air conditioner set at... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Miami International Airport, responded to this review

Dear nevera, Thank you for writing a review on our hotel. Our goal is to deliver comfortable accommodation and be the best hotel around. We appreciate you have regarded the friendly service from our staff. However, we sincerely apologize for the inconvenience the noise challenges from the jets and air conditioning system may have caused you. It is certainly not... More 

Camarillo, California
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Nicely furnished and the staff was very friendly. Good restaurant, if a little pricey - but worth it if you want a nice meal. Several more casual restaurants within walking distance. I would stay here again.

Was this review helpful? Yes
HolidayInnMiaAirport, General Manager at Holiday Inn Miami International Airport, responded to this review

Dear Steve: Thank you for sharing your kind comments with the Trip Advisor community. It is great to hear that you liked the way our rooms are furnished and that the was very friendly. I am glad you got to enjoy a meal at El Mirador while overlooking the Miami Skyline. Thank you for choosing the Holiday Inn Miami International... More 

Rio de Janeiro, Rio de Janeiro, Brazil
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Waited over an hour for the airport shuttle despite having called multiple times to confirm pick up. Beds were extremely comfortable, breakfast was good and staff was very friendly. Bathrooms were modernized but you could cut the spider webs on the ceiling with a knife. Conveniently located for business travellers working near or at the airport.

Was this review helpful? Yes
HolidayInnMiaAirport, General Manager at Holiday Inn Miami International Airport, responded to this review

Dear Lukas K: Thank you for taking the time to write a review about our property. Please accept my apologies about the long wait you experienced while waiting for the shuttle and I will be addressing this issue with my staff. Overall it seems you enjoyed your stay with us and our staff was attentive to your needs. We hope... More 

Aguascalientes, Mexico
Level Contributor
6 reviews
3 of 5 stars Reviewed 4 weeks ago

** CAREFUL! ** Do not stay at room 800. We got offered to stay at room 800 'cuz the bed and the roon are bigger than other rooms and we aacept! But! No one told us about all the secrets inside this room. So here are my findings: Toilet loose, AC too noisy (BTW, looks like an 80's AC), The... More 

Was this review helpful? Yes
HolidayInnMiaAirport, General Manager at Holiday Inn Miami International Airport, responded to this review

Dear ErwinHorta: We would like to thank you for your comments and truly apologize for all the inconveniences that you experienced during your stay in our property, rest assured that we will be taking the necessary measures to fix these issues to make sure we do not disturb our guest with the social events organized at the hotel. Our main... More 

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