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Courtyard Miami Lakes

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15700 NW 77th Court, Miami Lakes, FL 33016
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1 room 1 adult
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Courtyard Miami Lakes
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166 Reviews from our TripAdvisor Community

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Melbourne, Australia
Level Contributor
87 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

This hotel is very tired - my room was dark and dingy, with a wardrobe that stuck out into the room to make way for the huge amount of plug sockets behind it. There is not much around the hotel except for a couple of chain restaurants. I would say there are much better places to stay in the area... More 

Helpful?
Thank Danni P
876orlando, General Manager at Courtyard Miami Lakes, responded to this review

Dear Danni P, Thank you for taking the time to share your comments about your recent stay with us. We pride ourselves on providing our guests with an excellent customer service experience, and we are sorry that we did not meet your expectations. Please be assured that we are looking at the issues that were addressed in your survey. We... More 

Miami, Florida
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I just spend this week on a training at this hotel,and I am amazed to the staff service, We really were a group with many needs and they always went above and beyong the service with the best smile on their faces. At the Caffe is Tatiana and Maria- they were wonderful and my first impression of the place:) At... More 

Helpful?
1 Thank Lillie747
876orlando, General Manager at Courtyard Miami Lakes, responded to this review

Dear Lillie747, How happy we were to receive your praise about your recent stay at the Courtyard Miami Lakes! Our team takes pride in their ability to meet and exceed our guests’ expectations, and as such, it is extremely valuable to hear from guests in confirmation that our efforts are successful. Thank you so much for your patronage and complimentary... More 

Brevard, North Carolina
Level Contributor
27 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

i am sitting in my room at the Courtyard Miami Lakes, trying to figure out how I want to rate this Marriott. My hubby and I are platinum rewards members and I usually don't rate chain hotels because they are all pretty much the same. However, there is something missing here that prompted me to do a review. The young... More 

Helpful?
Thank Sharon S
876orlando, General Manager at Courtyard Miami Lakes, responded to this review

Dear Sharon, Thank you for taking the time to comment on your recent stay at the CY Miami Lakes. Although you gave us many complimentary scores, we believe we can do even better to make your experience a perfect one. Please let us know about any future travel plans that bring you to the Miami Lakes area, so that my... More 

Sarasota, Florida
Level Contributor
36 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This property is always reliable for an excellent stay. I always choose this Courtyard for the night before departing on a cruise from Miami. This time, however, I was here fleeing from an awful hotel that was hosting a convention I am attending in the area. (I reviewed the other hotel too). Although more than half an hour away, it... More 

Helpful?
Thank Mike R
876orlando, General Manager at Courtyard Miami Lakes, responded to this review

Dear Mike, How happy we were to receive your praise about your recent stay at the Courtyard Miami Lakes! Our team takes pride in their ability to meet and exceed our guests’ expectations, and as such, it is extremely valuable to hear from guests in confirmation that our efforts are successful. Thank you so much for your patronage and complimentary... More 

Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

The room was clean and so were the linens. Although I saw cockroaches on the ceiling twice, which was a little scary, I have to say that attendants did their jobs. The roaches may have crawled from some pipes and they only show up two nights out of the five I stayed. Maybe it is common in Florida? The location... More 

Helpful?
1 Thank He Z
876orlando, General Manager at Courtyard Miami Lakes, responded to this review

Dear Hz, Thank you for taking the time to comment on your recent stay at the CY Miami Lakes. Although you gave us many complimentary scores, we believe we can do even better to make your experience a perfect one. Please let us know about any future travel plans that bring you to the Miami Lakes area, so that my... More 

Buford, Georgia
Level Contributor
47 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 5 weeks ago via mobile

Love this Courtyard! The staff are amazing! There was true consistency with all of my visits, which is rare in the hospitality industry. They ALWAYS made me feel welcomed. The rooms are, for the most part, typical. HOWEVER, if you have the opportunity to get a double queen suite facing the courtyard, DO IT! You'll be in for a treat!... More 

Helpful?
Thank fitQueenbeast
876orlando, General Manager at Courtyard Miami Lakes, responded to this review

Dear FitQueenbeast, Thank you for taking the time to complete our Guest Satisfaction Survey. We are delighted that your stay with the Courtyard Miami Lakes was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue... More 

Lebanon, Missouri
Level Contributor
88 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
2 of 5 stars Reviewed January 1, 2016 via mobile

Our family vacationed in Miami during Christmas break and chose to stay here because of its great ratings, good price, and good location for what we planned. The price and location turned out to be winners. I was disappointed with no vent in the bathroom, beds too soft, and no refrigerator or microwave until the second night. The breakfast is... More 

Helpful?
Thank SouthMO
876orlando, General Manager at Courtyard Miami Lakes, responded to this review

Dear SouthMo, Thank you for taking the time to share your comments about your recent stay with us. We pride ourselves on providing our guests with an excellent customer service experience, and we are sorry that we did not meet your expectations. Please be assured that we are looking at the issues that were addressed in your survey. We hope... More 

Pembroke Pines, Florida
Level Contributor
129 reviews
84 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
4 of 5 stars Reviewed December 24, 2015 via mobile

As the saying goes don't judge a book by its cover. This is exactly what I experience here. If you find it which this hotel is the little don't judge a book by its cover. This is exactly what I experienced here. If you find it which is hotel is a little hidden, you might be put off by the... More 

Helpful?
Thank Obi1234
Atlanta, Georgia
Level Contributor
63 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed November 8, 2015 via mobile

This Courtyard is beautiful downstairs plenty of places to lounge around and relax. The pool area isn't as nice, old for sure. Front desk staff is friendly enough, even though I never got the fridge I ask for several times. If you are a rewards member don't expect any time of acknowledgment, guess Gold isn't high enough.

Helpful?
1 Thank ITravelSun
CourtyardMgmtML, General Manager at Courtyard Miami Lakes, responded to this review

Dear ITravelSun, Thank you for taking the time to complete our Guest Satisfaction Survey. We are delighted that your stay with the Courtyard Miami Lakes was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue... More 

Oshkosh, Wisconsin
Level Contributor
22 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed October 30, 2015 via mobile

We had the chance to give this property a try and we are glad we did.. Staff as great & the room was awesome.. Nice size room with a clean up to date bathroom. Only thing that wasn't to appealing was the TV mounted on the desk top was being blocked by the closet.. Aside from that, room, pool &... More 

Helpful?
Thank Y3850DWkevinh
CourtyardMgmtML, General Manager at Courtyard Miami Lakes, responded to this review

Dear Y3850DWkevinh, The Courtyard Miami Lakes extends sincere appreciation to you for your thoughtful review of our property. We are so pleased that your experience merited your positive feedback. Thank you and we look forward to serving you again in the future. Sincerely, Orlando Amparo General Manager More 

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