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Courtyard Miami Lakes

3.0 of 5 15700 NW 77th Court, Miami Lakes, FL 33016
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Courtyard Miami Lakes
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129 reviews from our community

Traveler rating
    42
    45
    24
    11
    7
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26
23
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43
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Williamsburg, Virginia
Top Contributor
332 reviews 332 reviews
76 hotel reviews
256 helpful votes 256 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Stayed here for two nights. Check-in was efficient but Gold Elite status not recognized as in most Marriotts. We couldn't find a luggage cart and had a lot of luggage to maneuver. After we struggled to get it all to the elevator, there were the luggage carts! No one had said anything to us about where we might find them,... More 

Was this review helpful? Yes 1
Orlando
Top Contributor
68 reviews 68 reviews
23 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Really enjoyed our two night stay. Used this hotel as a base to visit The Fairchild Gardens and bike/hike Key Biscayne. Quick check-in. Thought the room was comfy -really like the updated King/sofa layout. Bath amenities not too impressive and it would have been nice to have a frig in the room (esp. since there is a space left open... More 

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CourtyardMgmtML, General Manager at Courtyard Miami Lakes, responded to this review

Dear Orlando, Thank you for taking the time to complete our Guest Satisfaction Survey. We are delighted that your stay with the Courtyard Miami Lakes was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue... More 

ches,virginia
Senior Contributor
25 reviews 25 reviews
15 hotel reviews
109 helpful votes 109 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

I stayed here for a five days. I found the hotel to be very nice. I had a king bed which I found very comfortable. Had an issue with the heating system and it was fixed right away. Rooms were clean. Great customer service from the desk. Breakfast could use some improving. No fridge or microwave unless you request it... More 

Was this review helpful? Yes 1
CourtyardMgmtML, General Manager at Courtyard Miami Lakes, responded to this review

Dear Zeetraveler, The Courtyard Miami Lakes thanks you for taking the time to let us know about your service experience at our hotel. Our guest’s expectations in terms of hospitality and service are our number one priority. We are pleased and proud to hear that your recent stay with us prompted you to extend your compliments to us. Thank you... More 

Contributor
15 reviews 15 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed 1 week ago

First the night average price is 229 in an old clean room with a coffee maker that don't work. Matters acceptable as any Marriott. No refrigerator in the room. Kind of noise. Very plain room. They don't have housekeeping after 3pm. I went to check out at 7pm and the front desk told me that I have to pay for... More 

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CourtyardMgmtML, General Manager at Courtyard Miami Lakes, responded to this review

Dear Jose b, Thank you for taking the time to share your comments about your recent stay with us. We pride ourselves on providing our guests with an excellent customer service experience, and we are sorry that we did not meet your expectations. Please be assured that we are looking at the issues that were addressed in your survey. We... More 

Belgium
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 1 week ago

Nice hotel to stay for few days when on business trip. I was positively surprised though by the friendly ladies that serve breakfast and dinner. They make you feel at home. Keep up the great work ladies. I will for sure come back when I'm in the area.

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CourtyardMgmtML, General Manager at Courtyard Miami Lakes, responded to this review

Dear Paul_C_010265, Thank you for taking the time to comment on your recent stay at the CY Miami Lakes. Although you gave us many complimentary scores, we believe we can do even better to make your experience a perfect one. Please let us know about any future travel plans that bring you to the Miami Lakes area, so that my... More 

Alpharetta
Senior Contributor
38 reviews 38 reviews
25 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed at the Courtyard Marriott in Miami Lakes while visiting the Miami Boat Show last weekend. The hotel is comfortable and is well maintained. The service was very friendly and the breakfast was excellent. It is within a short walk to local restaurants and provided free WiFi with the room. The location of this hotel is good if you are... More 

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CourtyardMgmtML, General Manager at Courtyard Miami Lakes, responded to this review

Dear Ian L, Thank you for taking the time to complete our Guest Satisfaction Survey. We are delighted that your stay with the Courtyard Miami Lakes was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may... More 

Miami, Florida
1 review
5 of 5 stars Reviewed 1 week ago

Just a quick note. I do use this hotel frequently because of the great staff. I had an issue with an overbooking situation, Jennifer and Dieula sorted it out in minutes. Great work - Thanks! Well done Ladies.

Was this review helpful? Yes
CourtyardMgmtML, General Manager at Courtyard Miami Lakes, responded to this review

Dear Last F, It is with much appreciation that I respond to your feedback about your recent experience at the Courtyard Miami Lakes. Please accept my thanks, on behalf of the entire staff, for taking the time to submit your complimentary remarks about your stay. Our primary goal is to always provide our guests with excellence in hospitality and service.... More 

Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

I could not be happier with the room this hotel provided. I have only two gripes. First, that there are no continental free breakfasts and that everything in the room is charged to the mini-bar. Don't expect the normal freebies. Also, the free wifi is extremely slow, especially during peak hours. So, even though wifi is technically free expect to... More 

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CourtyardMgmtML, General Manager at Courtyard Miami Lakes, responded to this review

Dear Adam, Thank you for taking the time to share your comments about your recent stay with us. We pride ourselves on providing our guests with an excellent customer service experience, and we are sorry that we did not meet your expectations. Please be assured that we are looking at the issues that were addressed in your survey. We hope... More 

Winder, Georgia
Contributor
17 reviews 17 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I came down to Miami with six friends for the Boat Show. The Courtyard staff helped us set up a van to take us to the venue and back. Breakfast was great, especially the healthy breakfast sandwich. At night the bartender was funny and personable. I will stay here again.

Was this review helpful? Yes
CourtyardMgmtML, General Manager at Courtyard Miami Lakes, responded to this review

Dear Larry9742, How happy we were to receive your praise about your recent stay at the Courtyard Miami Lakes! Our team takes pride in their ability to meet and exceed our guests’ expectations, and as such, it is extremely valuable to hear from guests in confirmation that our efforts are successful. Thank you so much for your patronage and complimentary... More 

New England
Senior Contributor
43 reviews 43 reviews
20 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I received an upgrade to a king executive suite room. Several restaurants are next door in a shopping plaza (try the Peruvian Seafood place). Had a great nights rest, everything was clean and no odors whatsoever. There is a little traffic noise but I use earplugs. I'd stay here again, no problem.

Was this review helpful? Yes
CourtyardMgmtML, General Manager at Courtyard Miami Lakes, responded to this review

Dear Justvisiting_9, Thank you for taking the time to complete our Guest Satisfaction Survey. We are delighted that your stay with the Courtyard Miami Lakes was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue... More 

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Additional Information about Courtyard Miami Lakes

Address: 15700 NW 77th Court, Miami Lakes, FL 33016
Location: United States > Florida > Miami Lakes
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard Miami Lakes 3*
Number of rooms: 139
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Also Known As:
Courtyard Miami Lakes Hotel Miami Lakes
Miami Lakes Marriott
Miami Lakes Courtyard

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