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Courtyard Miami Lakes

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15700 NW 77th Court, Miami Lakes, FL 33016
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Courtyard Miami Lakes
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145 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
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  • Portuguese first
  • Spanish first
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English first
  • All months
    (145)
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    (43)
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  • Dec-Feb only
    (41)
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Charleston, West Virginia
Level Contributor
73 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 138 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel has a nice courtyard where you can have breakfast or just relax. The hotel is nice, we had one night stay after cruise. The breakfast was not as good as I expected, very limited choice, I thought it was buffet, but it's not. It's enough for a girl, not a guy. The hotel room was nice, employees were... More 

Was this review helpful? Yes 1
CourtyardMgmtML, General Manager at Courtyard Miami Lakes, responded to this review

Dear Guaizhu, It is with much appreciation that I respond to your feedback about your recent experience at the Courtyard Miami Lakes. Please accept my thanks, on behalf of the entire staff, for taking the time to submit your complimentary remarks about your stay. Our primary goal is to always provide our guests with excellence in hospitality and service. We... More 

Level Contributor
4 reviews
5 of 5 stars Reviewed 3 weeks ago

It is very difficult to find a place where the service is always top notch. Orlando and his team at the Courtyard have it down to a true science. They are great people who treat us like we are family all the time and every time. I challenge anyone to find tthat anywhere. My company highly rrecommends them and I... More 

Was this review helpful? Yes
CourtyardMgmtML, General Manager at Courtyard Miami Lakes, responded to this review

Dear Mr. Darin, Thanks again Mr. Darin for your generous comments, it is always a pleasure having you in our hotel, you are also special part of our little family at CY Miami Lakes. Please let us know if I can be of assistance with your future reservations. Sincerely, Orlando Amparo General Manager More 

Orlando
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed May 26, 2015 via mobile

My trip to Miami lakes was great! The price for my room wasn't jacked up because of the holiday the hotels location was convenient to 95 Starbucks winn Dixie and gas. Let me just say, the strip mall within walking distance to the hotel was an added perk.

Was this review helpful? Yes 1
CourtyardMgmtML, General Manager at Courtyard Miami Lakes, responded to this review

Dear Goldensunshine1, How happy we were to receive your praise about your recent stay at the Courtyard Miami Lakes! Our team takes pride in their ability to meet and exceed our guests’ expectations, and as such, it is extremely valuable to hear from guests in confirmation that our efforts are successful. Thank you so much for your patronage and complimentary... More 

2 reviews
5 of 5 stars Reviewed May 15, 2015

Stayed here for a business trip in early May. The staff are always professional and go out of their way to make you feel at home. The pool area is beautiful and it's a great place to take your work outside and relax even as you're working.

Was this review helpful? Yes
CourtyardMgmtML, General Manager at Courtyard Miami Lakes, responded to this review

Dear Sean R, The Courtyard Miami Lakes thanks you for taking the time to let us know about your service experience at our hotel. Our guest’s expectations in terms of hospitality and service are our number one priority. We are pleased and proud to hear that your recent stay with us prompted you to extend your compliments to us. Thank... More 

Port-au-Prince, Haiti
1 review
5 of 5 stars Reviewed May 5, 2015

This was a repeat since my wife and I previously stayed 2 months ago. I was drawn to come back again to share the same experience. I was more than welcomed by Dieula and Jennifer who took care of our needs and gave me directions to our room. There is a shopping center which is walking distance away from the... More 

Was this review helpful? Yes
CourtyardMgmtML, General Manager at Courtyard Miami Lakes, responded to this review

Dear derf824, It is with much appreciation that I respond to your feedback about your recent experience at the Courtyard Miami Lakes. Please accept my thanks, on behalf of the entire staff, especially Dieula and Jennifer for taking the time to submit your complimentary remarks about your stay. Our primary goal is to always provide our guests with excellence in... More 

Tampa, Florida
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed May 1, 2015

Me and my wife stayed here for a night before taking a flight from MIA, it took about a hour to get a room and when we got their it was not cleaned good and was very poor quality for the price. We felt like we were staying in a motel room, which also had a wierd smell, the fridge... More 

Was this review helpful? Yes
CourtyardMgmtML, General Manager at Courtyard Miami Lakes, responded to this review

To: Rainel B - My staff and I at the Miami Lakes Courtyard make every effort to meet and exceed our guests' expectations. We are sorry that you and your wife were disappointed with your guest experience. Should your travels bring you to our area in the future, I look forward to you giving us the opportunity to demonstrate our... More 

Macon
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed April 19, 2015

We used rewards points to book two rooms for the night before our Cruise left the Port of Miami. Upon arrival I checked in our room and was offered a beverage as a welcome package- yeah I had a beer to relax. The front desk associates were very friendly and easy going so our check in went smooth and they... More 

Was this review helpful? Yes 2
CourtyardMgmtML, General Manager at Courtyard Miami Lakes, responded to this review

Dear LeslieH, The Courtyard Miami Lakes thanks you for taking the time to let us know about your service experience at our hotel. Our guest’s expectations in terms of hospitality and service are our number one priority. We are pleased and proud to hear that your recent stay with us prompted you to extend your compliments to us. Thank you... More 

Seattle, Washington
Level Contributor
55 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed April 18, 2015

I really liked our stay and the location! The room was comfy for all of us: we had a king size bed with a sofa bed. The location is cool, close to several dining choices in Miami Lakes. The distance from South Beach is around 25-30 minutes driving, acceptable for us.

Was this review helpful? Yes
CourtyardMgmtML, General Manager at Courtyard Miami Lakes, responded to this review

Dear Italtraveler, It is with much appreciation that I respond to your feedback about your recent experience at the Courtyard Miami Lakes. Please accept my thanks, on behalf of the entire staff, for taking the time to submit your complimentary remarks about your stay. Our primary goal is to always provide our guests with excellence in hospitality and service. We... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed April 13, 2015 via mobile

Two of the nicest people I've met at hotels helping visitors out. They let me borrow one of their computers to print off the paperwork I needed. They were very cordial, polite and funny; the whole time being very professional. It was my first time in Miami and they were the first people I met. What a great start to... More 

Was this review helpful? Yes 1
CourtyardMgmtML, General Manager at Courtyard Miami Lakes, responded to this review

Dear Minaangel, The Courtyard Miami Lakes thanks you for taking the time to let us know about your service experience at our hotel. Our guest’s expectations in terms of hospitality and service are our number one priority. We are pleased and proud to hear that your recent stay with us prompted you to extend your compliments to us, especially to... More 

Miami
Level Contributor
47 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed April 12, 2015

Just a short business trip to Miami. The hotel is a typical Courtyard. It probably needs to have the room refreshed but otherwise a good hotel off the freeway. As with most courtyards you are now paying for Starbucks coffee..,not more lobby coffee. As a platinum member we should be given at least a small coffe each day, I never... More 

Was this review helpful? Yes
CourtyardMgmtML, General Manager at Courtyard Miami Lakes, responded to this review

Dear Orthodontics, Thank you for taking the time to share your comments about your recent stay with us. We pride ourselves on providing our guests with an excellent customer service experience, and we are sorry that we did not meet your expectations. Please be assured that we are looking at the issues that were addressed in your survey. We hope... More 

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