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Hotel Indigo Miami Lakes

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7601 Miami Lakes Drive, Miami Lakes, FL 33014
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Hotel Indigo Miami Lakes
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Hotel Indigo Miami Lakes
Hotel Indigo Miami Lakes
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273 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (56)
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English first
  • All months
    (273)
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    (74)
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    (64)
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    (57)
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There are newer reviews for Hotel Indigo Miami Lakes
See the most recent reviews
Minneapolis, Minnesota
Level Contributor
50 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 128 helpful votes
3 of 5 stars Reviewed March 22, 2015

Husband is a golfer and I on a business trip looking to stay at an alternate place from downtown Miami. We selected the Hotel Indigo Miami Lakes for the convenience -- saved him a taxi ride to play some golf. For a small first class hotel it was everything I expected it to be and some things we were pleasantly... More 

Was this review helpful? Yes 1
JFerbeyre, General Manager at Hotel Indigo Miami Lakes, responded to this review

Margie O - We were happy to hear about your recent experience and appreciate you taking the time to share. We are have almost completed our renovation project and glad you enjoyed some of the changes we have made. We are currently working on some pool improvements as well as finishing up some of final touches in our guestrooms. We... More 

Miami, Florida
1 review
5 of 5 stars Reviewed March 21, 2015

Let me begin by saying I consider myself somewhat of a Seasoned Traveler.I'm now in my sixties,semi retired and Really enjoy Good Customer Service when I'm Traveling wherever. The Friendly,Competent Customer Service @ Hotel Indigo-Miami Lakes is second to none-Anywhere.The Maqnagement Team of Jorge,Chris and the others have somehow managed to implement a Total Team Concept here that is outstanding.Every... More 

Was this review helpful? Yes
JFerbeyre, General Manager at Hotel Indigo Miami Lakes, responded to this review

Steve W - Thank you for sharing your experiences with us and are grateful for allowing us to be of service to you. Hearing from our guests is truly inspiring for our team and strengthens our bond and commitment to provide the best possible experiences to our guests. As always, our team looks forward to your next visit. Safe travels... More 

North Miami, Florida
Level Contributor
44 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed March 14, 2015

I was redirected here by another hotel due to their inconsiderate practices. I had not researched the hotel and since it was a last minute switch did not have a choice. Upon my arrival, the front desk receptionist could sense my frustration & disappointment and immediately apologized and worked towards remedying the situation. While it did not help, I appreciated... More 

Was this review helpful? Yes
JFerbeyre, General Manager at Hotel Indigo Miami Lakes, responded to this review

Dave V - Thank you for allowing us an opportunity to be of service to you even though the circumstances were not desirable for you. We hope that we were able to make your situation a tad more bearable and hope the purpose of your travels were far more successful. We appreciate you sharing this experience with us as well... More 

Sunrise, Florida
Level Contributor
2 reviews
2 of 5 stars Reviewed February 23, 2015

When we first walk down the hall to our room it smelled musty, got to the room their was dirt on the walls, When they painted the walls their was over spray all over the glass did not even clean the glass. The chair at the small desk was broken, pipes exposed in the bathroom, But service was excellent very... More 

Was this review helpful? Yes
JFerbeyre, General Manager at Hotel Indigo Miami Lakes, responded to this review

zorack58 - We do apologize for some of the conditions you encountered during you recent stay with us and are extremely disappointed that they affected your overall experience. We are in the process of renovating and it appears we have missed some points in the process. Furniture and fixtures are beginning to arrive next week. We have reviewed your comments... More 

Edmonton, Canada
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed February 21, 2015

My husband and I recently stayed at the Miami Lakes Hotel Indigo. The concept of a boutique neighbourhood hotel is very cool but the level of cleanliness was less than acceptable. We arrived late the first evening and were placed in a suite on the ground floor. In addition to being very musty it was filthy. It was obvious that... More 

Was this review helpful? Yes
JFerbeyre, General Manager at Hotel Indigo Miami Lakes, responded to this review

Floorgal - Thank you for sharing your recent experience with us and please accept our sincere apology for the conditions you encountered during your stay. Yes, we are currently in the midst of a renovation but that is no excuse for not providing a clean environment. We have reviewed your comments with our team as well layered additional measures in... More 

Jensen Beach, Florida
Level Contributor
58 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed February 20, 2015

I have to qualify this review, I travel a lot, and stay at lots of hotels, so I might be really picky. The hotel is not older and has been remodeled. It is very Chic, and modern, great colors. Here's my beef. The hallway was atrocious. Multiple spills, discolor, and dirty. I had to carry my suite case up stairs,... More 

Was this review helpful? Yes
JFerbeyre, General Manager at Hotel Indigo Miami Lakes, responded to this review

rupking - Thank you for sharing your recent experience with us and apologize for not providing you with an exceptional experience during your stay. We are in the process of a property renovation and one of the projects currently underway is replacing the carpets in the guest corridors. We have two corridors remaining to complete and look forward to eliminating... More 

Portland
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed February 16, 2015

My Mom and I stayed here prior to going on a cruise. We very much enjoyed the property. The hotel staff is friendly and personable. Michael, in the bar/restaurant went out of his way to make our dinner enjoyable. The hotel itself is very unique - retro and groovy. The rooms are clean and comfortable. I do worry about the... More 

Was this review helpful? Yes
JFerbeyre, General Manager at Hotel Indigo Miami Lakes, responded to this review

Deanna H - Great profile picture! It is wonderful to hear about your recent experience with us and the fact that Michael's commitment to service made a difference. Please rest assured that we take great care of our feline friends and they have found loving homes that they will continue to receive the love they deserve. We look forward to... More 

Portland, Oregon
Level Contributor
11 reviews
5 of 5 stars Reviewed February 15, 2015

My Mother and I stayed here prior to our cruise. The front desk and restaurant staff were professional and very helpful. Michael in the restaurant bent over backwards to make us happy. I hope the hotel will find a humane way to rid themselves of the cats and kittens roaming the property. I quite enjoyed them. The hotel is a... More 

Was this review helpful? Yes
JFerbeyre, General Manager at Hotel Indigo Miami Lakes, responded to this review

DHMonet - We hope you and your mother had a fabulous time on your cruise. Thank you for taking the time to share your comments with us and know they are very much appreciated. We will be sure to share your comments with Michael as well as the rest of the team. We are also very happy to share that... More 

Pittsfield, Massachusetts
Level Contributor
29 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 stars Reviewed February 2, 2015

We Stayed here While on a business trip. My colleague was worried about the reviews and I was not. Front Desk Staff were slow and busy upon our arrival, yet very nice. My colleague was happy with his room but mine had problems so they moved me. There were cats and kittens running around the pool area. It was a... More 

Was this review helpful? Yes 1
JFerbeyre, General Manager at Hotel Indigo Miami Lakes, responded to this review

k l - Thank you for allowing us the opportunity to be of service to you and we appreciate the wonderful feedback you have provided. So sorry to hear that you encountered a bit of trouble with your initial accommodation and are thankful for the quick action of our team in providing you with new accommodations. We are very close... More 

Luxembourg City, Luxembourg
Level Contributor
158 reviews
152 hotel reviews
common_n_hotel_reviews_1bd8 142 helpful votes
4 of 5 stars Reviewed January 29, 2015

This hotel has a unique feel in that it is laid out like a hotel from the 1950 or 1960s, with a good sized property nicely surrounding a pool and a common tastefully furnished sitting area and Gazebo. They have updated and redecorated the rooms and they rooms are very large. Hotel Indigo is the boutique brand of the IHG... More 

Was this review helpful? Yes
JFerbeyre, General Manager at Hotel Indigo Miami Lakes, responded to this review

mcmurrytravels - It is always great to hear from our guests and especially the well-traveled ones like yourself. We love the heading you chose for this review. We thank you for taking the time to share your thoughts and experiences regarding your recent stay. There are some great Hotel Indigos in Western Europe that we hope you have an opportunity... More 

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