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Hotel Indigo Miami Lakes

3.5 of 5 7601 Miami Lakes Drive, Miami Lakes, FL 33014
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Certificate of Excellence 2014
Hotel Indigo Miami Lakes
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Hotel Indigo Miami Lakes
Hotel Indigo Miami Lakes
Hotel Indigo Miami Lakes
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248 reviews from our community

Traveler rating
    99
    88
    33
    20
    8
See reviews for
57
58
20
70
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (48)
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There are newer reviews for Hotel Indigo Miami Lakes
See the most recent reviews
NYC
Contributor
17 reviews 17 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed November 9, 2012

Free parking. The customer service is top-notch. The hotel is setup in a way that it looks almost like a villa...with lots of lush greeneries in between. I had a standard room (no microwave, no fridge) but it looks almost like a small suite and the decor is pretty. It's right next to a golf course so the view there... More 

Was this review helpful? Yes
JFerbeyre, General Manager at Hotel Indigo Miami Lakes, responded to this review

C N - The staff at Hotel Indigo Miami Lakes is very appreciative of the wonderful comments regarding the service you were provided. They are very committed to giving our guests their best and love to hear the efforts acknowledged by our guests. We appreciate your time and look forward to your next visit. Thanks again and safe travels. More 

Tampa, Florida
Contributor
13 reviews 13 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed November 5, 2012 via mobile

The location is great. It is right next to a Shula's steakhouse which is my favorite steakhouse. The Shula's in tampa is in an Intercontinental Hotel which is VERY nice so I assumed this would be just as luxurious. Not so much. The rooms were very "Miami". Very bright colors and ultra modern sheik. Our room had a musty smell... More 

Was this review helpful? Yes
JFerbeyre, General Manager at Hotel Indigo Miami Lakes, responded to this review

Dcarr777- Thank you for posting a review of your recent stay at Hotel Indigo Miami Lakes. We are very sorry to hear that your stay did not meet your expectations and are disappointed you encountered some challenges during your stay. We hope that in the future you will give us another opportunity to turn this experience around. Thanks again and... More 

Atlanta, GA
Contributor
13 reviews 13 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 4, 2012

Great Stay..... Friendly Staff. I have stayed at this facility several times during the past year for work. I was not at all disappointed. HSIA was dependable. I enjoy staying at this property when in the area for work.

Was this review helpful? Yes
JFerbeyre, General Manager at Hotel Indigo Miami Lakes, responded to this review

Sparky575 - Thank you for your continued loyalty. We are very happy to continue to provide you a great experience and are committed to exceeding your expectations on every stay. Thank you again and we appreciate you taking the time to post your review. Safe travels. More 

Lake Charles, Louisiana
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed November 1, 2012

Our professional association met in October 2012 in Miami Lakes, FL and the Hotel Indigo was our hotel site. Rooms were bright and clean, very comfortable. The hospitality of the staff, especially Guest Service Manager Chris Conte, was superb! The Indigo restaurant provided a good place for breakfast and evening relaxation. We were disappointed that the adjoining restaurant was unexpectedly... More 

Was this review helpful? Yes
JFerbeyre, General Manager at Hotel Indigo Miami Lakes, responded to this review

Kathleen B- on behalf of the entire Hotel Indigo Miami Lakes team, we thank you for choosing us as your host hotel. It was truly our pleasure to serve you all as we could not have asked for a nicer group to have stay with us. We are very appreciative of your review and look forward to hosting your group... More 

Port Orange, Florida, United States
Contributor
12 reviews 12 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed October 20, 2012

The hotel has a shuttle that will take you within a mile of the hotel. The little bar/restaurant is convenient too. Looks like a good business traveler's hotel; but I don't think I'd use it again as my Miami vacation location. Had to take a taxi everywhere we went.

Was this review helpful? Yes
JFerbeyre, General Manager at Hotel Indigo Miami Lakes, responded to this review

David P -Thank you for staying at Hotel Indigo Miami Lakes and for sharing your review. We hope you enjoyed your vacation in Miami and we look forward to the next opportunity to serve you. Safe travels. More 

1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed October 18, 2012

I was put up in Hotel Indigo by my company for a business trip. The first room they gave me had a broken balcony door ( it didn't lock), was damp and smelled of mold. The staff upgraded me to a suite. I woke up covered in bug bites. I stripped the covers off and found bed bugs all over... More 

Was this review helpful? Yes 4
IHGCare, Guest Relations Manager at Hotel Indigo Miami Lakes, responded to this review

Dear MandiLeo, Thank you for taking the time to provide us with your feedback. We are sincerely concerned when situations like these occur and would like to investigate further. We have sent you a private message to obtain additional information about your experience. Sincerely, Myrna M Case Manager IHGCare More 

Gastonia, North Carolina
2 reviews
5 of 5 stars Reviewed October 17, 2012

Hello I was there this past weekend with Ministries United by Faith as a group rate. My review of the hotel and the staff is excellent. Chris (at the front desk) was so helpful in every way we needed him to be. Very professional and attentive to the needs of the guest. Daniel is a very impressive young man and... More 

Was this review helpful? Yes
JFerbeyre, General Manager at Hotel Indigo Miami Lakes, responded to this review

Gladys C - Thank you for sharing your experience with us. It was a pleasure having your group stay with us and we look forward to your next visit. We have also shared your comments with our team and they are very appreciative of them. Thanks again and safe travels. More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 20, 2012

I was here on a business trip for 5 days and the staff was very nice, helpful, and accommodating. Couldn't have been more pleased with my stay here. Great job! Plus, it seems like they have a small staff so I'm very impressed that everyone maintains such a great attitude day in and day out.

Was this review helpful? Yes 1
JFerbeyre, General Manager at Hotel Indigo Miami Lakes, responded to this review

RachelH1987- We appreciate the wonderful review you have posted regarding your recent stay at Hotel Indigo Miami Lakes. The staff truely enjoys what they do and we are so happy you noticed. Thank you for your time and we look forward to serving you again in the near future. Safe travels. More 

Tampa, Florida
Contributor
17 reviews 17 reviews
7 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed August 23, 2012

Every time we visit Miami we stay at Indigo, as a member we are always greeted with a snack bar and a bottle of water, the hotel staff is very professional and accommodating, the grounds and gardens makes you feel very relaxed, rooms are spacious and clean, we just love it here and will always come back.

Was this review helpful? Yes
JFerbeyre, General Manager at Hotel Indigo Miami Lakes, responded to this review

Joel P - thank you for making Hotel Indigo Miami Lakes your choice hotel when visiting Miami. Our team is glad to hear all the great comments you have posted and look forward to your next visit. We also thank you for being a priority club member and are happy you enjoy the checkin amenties. Safe travels More 

Vero Beach, FL
Contributor
12 reviews 12 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed August 3, 2012

Stayed here 2 nights with the family. As a member, I was upgraded to a junior suite. The rooms are artistically decorated and spacious. Chris at the front desk was attentive to all our needs! Had a great stay and would recommend in the future!

Was this review helpful? Yes
JFerbeyre, General Manager at Hotel Indigo Miami Lakes, responded to this review

carmened - Thank you for choosing Hotel Indigo Miami Lakes and for being and IHG Priority Club Member. So wonderful to hear that you and your family enjoyed your stay with us and that Chris took good care of you. We appreciate the recommendation and hope to be of service to you and your family in the near future. Safe... More 

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Additional Information about Hotel Indigo Miami Lakes

Address: 7601 Miami Lakes Drive, Miami Lakes, FL 33014
Phone Number:
Location: United States > Florida > Miami Lakes
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hotel Indigo Miami Lakes 3.5*
Number of rooms: 86
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