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Hotel Indigo Miami Lakes

Certificate of Excellence
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7601 Miami Lakes Drive, Miami Lakes, FL 33014
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Hotel Indigo Miami Lakes
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Hotel Indigo Miami Lakes
Hotel Indigo Miami Lakes
Hotel Indigo Miami Lakes
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256 reviews from our community

Traveler rating
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    9
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Mount Airy, North Carolina, United States
Contributor
11 reviews 11 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

We flew into FLL and had a cruise going out of port Everglades, but wanted somewhere nice to stay away from the hustle, and we found it with this hotel. We checked in early, and they hotel was able to handle our request. Then when we got to the room, it was a cut little room, well actually a large... More 

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Atlanta, Georgia
Top Contributor
108 reviews 108 reviews
14 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed in a king suite which was spacious and well appointed. It looks like they've recently been through a remodel and the pool is still being worked on. Other than not knowing the pool was down and some early morning noise it was an excellent stay. The staff was friendly, the price was reasonable, and check in & out were... More 

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JFerbeyre, General Manager at Hotel Indigo Miami Lakes, responded to this review

C K - Thank you for sharing your recent experience with us and hope you enjoyed your time in our neighborhood. We do apologize for the pool being out of service and hope it was not too much of an inconvenience. We look forward to seeing you again real soon. Safe travels Jorge More 

Merrillville, Indiana
Contributor
12 reviews 12 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago via mobile

This was my first time staying at a indigo hotel, it was an ok stay, but the problem was that we reserved three rooms, at least 3-4 weeks before our trip, but when getting there, they did not have rooms,tried to send us to another hotel, but after talking to the staff member,they found two rooms in the system. I... More 

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JFerbeyre, General Manager at Hotel Indigo Miami Lakes, responded to this review

Donald B - We appreciate you taking the time to share your recent experience with us. So sorry to hear about the initial trouble you encountered with your reservation and glad we were able to sort it out. We hope it did not cause you too much of an inconvenience and that the remainder of your stay was a pleasant... More 

Contributor
19 reviews 19 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 4 weeks ago

My friend and I planned a trip back home to Miami Lakes and wanted to stay close. We booked the hotel through Hotwire..first mistake. I have never paid $200 a night for a room, but this was a special trip for us. We expected a great room. Boy were we disappointed. Not well designed, long way to an elevator and... More 

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JFerbeyre, General Manager at Hotel Indigo Miami Lakes, responded to this review

xcedinglad - Thank you for the opportunity to have dialogue with you regarding your recent stay and appreciate you sharing these issues with us. As we mentioned, our team was truly disappointed to hear about your experiences and regret not providing you with anything other than an exceptional stay. As we move forward with the completion of our renovation, we... More 

Tampa
Senior Contributor
46 reviews 46 reviews
24 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed March 29, 2015

Once again I had another great visit to the Miami Lakes area. Hotel Indigo is such a wonderful location to stay when I'm in the area. I love the staff! The fact that a couple of the people have been working since I first started coming to this location. They are the best hotel staff I've encountered! This is my... More 

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JFerbeyre, General Manager at Hotel Indigo Miami Lakes, responded to this review

cacolemanjohnson - Thank you! It is always a pleasure having you as our guest and we appreciate the kind words. We look forward to seeing you again soon. Safe travels Jorge More 

Minneapolis, Minnesota
Senior Contributor
43 reviews 43 reviews
28 hotel reviews
115 helpful votes 115 helpful votes
3 of 5 stars Reviewed March 22, 2015

Husband is a golfer and I on a business trip looking to stay at an alternate place from downtown Miami. We selected the Hotel Indigo Miami Lakes for the convenience -- saved him a taxi ride to play some golf. For a small first class hotel it was everything I expected it to be and some things we were pleasantly... More 

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JFerbeyre, General Manager at Hotel Indigo Miami Lakes, responded to this review

Margie O - We were happy to hear about your recent experience and appreciate you taking the time to share. We are have almost completed our renovation project and glad you enjoyed some of the changes we have made. We are currently working on some pool improvements as well as finishing up some of final touches in our guestrooms. We... More 

Miami, Florida
1 review
5 of 5 stars Reviewed March 21, 2015

Let me begin by saying I consider myself somewhat of a Seasoned Traveler.I'm now in my sixties,semi retired and Really enjoy Good Customer Service when I'm Traveling wherever. The Friendly,Competent Customer Service @ Hotel Indigo-Miami Lakes is second to none-Anywhere.The Maqnagement Team of Jorge,Chris and the others have somehow managed to implement a Total Team Concept here that is outstanding.Every... More 

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JFerbeyre, General Manager at Hotel Indigo Miami Lakes, responded to this review

Steve W - Thank you for sharing your experiences with us and are grateful for allowing us to be of service to you. Hearing from our guests is truly inspiring for our team and strengthens our bond and commitment to provide the best possible experiences to our guests. As always, our team looks forward to your next visit. Safe travels... More 

North Miami, Florida
Senior Contributor
44 reviews 44 reviews
15 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed March 14, 2015

I was redirected here by another hotel due to their inconsiderate practices. I had not researched the hotel and since it was a last minute switch did not have a choice. Upon my arrival, the front desk receptionist could sense my frustration & disappointment and immediately apologized and worked towards remedying the situation. While it did not help, I appreciated... More 

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JFerbeyre, General Manager at Hotel Indigo Miami Lakes, responded to this review

Dave V - Thank you for allowing us an opportunity to be of service to you even though the circumstances were not desirable for you. We hope that we were able to make your situation a tad more bearable and hope the purpose of your travels were far more successful. We appreciate you sharing this experience with us as well... More 

Sunrise, Florida
2 reviews
2 of 5 stars Reviewed February 23, 2015

When we first walk down the hall to our room it smelled musty, got to the room their was dirt on the walls, When they painted the walls their was over spray all over the glass did not even clean the glass. The chair at the small desk was broken, pipes exposed in the bathroom, But service was excellent very... More 

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JFerbeyre, General Manager at Hotel Indigo Miami Lakes, responded to this review

zorack58 - We do apologize for some of the conditions you encountered during you recent stay with us and are extremely disappointed that they affected your overall experience. We are in the process of renovating and it appears we have missed some points in the process. Furniture and fixtures are beginning to arrive next week. We have reviewed your comments... More 

Edmonton, Canada
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed February 21, 2015

My husband and I recently stayed at the Miami Lakes Hotel Indigo. The concept of a boutique neighbourhood hotel is very cool but the level of cleanliness was less than acceptable. We arrived late the first evening and were placed in a suite on the ground floor. In addition to being very musty it was filthy. It was obvious that... More 

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JFerbeyre, General Manager at Hotel Indigo Miami Lakes, responded to this review

Floorgal - Thank you for sharing your recent experience with us and please accept our sincere apology for the conditions you encountered during your stay. Yes, we are currently in the midst of a renovation but that is no excuse for not providing a clean environment. We have reviewed your comments with our team as well layered additional measures in... More 

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