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Hotel Indigo Miami Lakes

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7601 Miami Lakes Drive, Miami Lakes, FL 33014
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Hotel Indigo Miami Lakes
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265 Reviews from our TripAdvisor Community

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Traveler rating
    105
    93
    36
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    9
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (55)
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New York City, New York
2 reviews
5 of 5 stars Reviewed 1 week ago

Quick check in with a very pleasant guy, the room had a balcony overseen a unique courtyard. The maid service was efficient and friendly. The next morning we went to breakfast it was great.The lobby, computer area and pool area was clean. At checkout, the managers say hi and mingle with all the customers.

Was this review helpful? Yes
Fran M, Manager at Hotel Indigo Miami Lakes, responded to this review

Karla1699-Thank you so much for your recent review! I'm so pleased to hear you were impressed with our staff and our new renovated rooms. A positive guest experience is something our staff takes great pride in. We look forward to welcoming you back in the near future. More 

California
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

My work associate and I just checked in ....this place is apparently under renovation but both of our rooms smell musty as hell. I have no choice but to stay here because of our work arrangement but WOW the musty smell is nasty, no refrigerator, barely any room to put your clothes .....ugly and out dated decor ......DO NOT STAY... More 

Was this review helpful? Yes
Fran M, Manager at Hotel Indigo Miami Lakes, responded to this review

dl10122015- Thank you for your time this morning and sharing your feedback with me. As I promised our housekeeping manager and myself, personally refreshed your room. Our team appreciates the opportunity to meet your expectations and we apologize for the inconvenience you encountered during your stay. We would love the opportunity to be your home away from home! As always... More 

Kemah, Texas
Level Contributor
58 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This property, like most older properties in the area has beautiful landscaped grounds. The entry into the building is old-style, but secure. The room I had was large and appointed simply. Think zen and lime green (the color of Miami, I think). The bed was extremely comfortable. The biggest surprise was the shower. I don't remember the last time I... More 

Was this review helpful? Yes 1
JFerbeyre, General Manager at Hotel Indigo Miami Lakes, responded to this review

Brenda S - Thank you for sharing your recent experience with us. We are fast approaching the completion of our renovation and we are glad to hear your comments regarding the design. Our showers are one of many unique features and our guests do love them. We hope you had an opportunity to explore our neighborhood and see, hear and... More 

Canada
Level Contributor
180 reviews
161 hotel reviews
common_n_hotel_reviews_1bd8 195 helpful votes
2 of 5 stars Reviewed 5 weeks ago

Stayed here for a one night stay pre-cruise and one night post-cruise. Pre-cruise: I was given a one bedroom suite, the suite was large with a large living room that had a love seat and two chairs and flat panel tv. I liked the decor, seemed like a beach cabin. There was also a desk right by the living room... More 

Was this review helpful? Yes
JFerbeyre, General Manager at Hotel Indigo Miami Lakes, responded to this review

Anoini2 - We understand that this occurred in February 2014 and appreciate you bringing this to our attention at the time. Once we were notified, we immediately extended a good faith gesture of offering to reimburse you for some of your items without confirming there was activity in the room. Our main concern was to ensure that you and your... More 

Lakeland, Florida
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 26, 2015

I stayed at this hotel often for business travel and taken my wife for a weekend get away, the location is close to both Ft. Lauderdale and Miami. Their is a variety of food choices close by and this hotel has one of the best beds I ever slept in.

Was this review helpful? Yes
JFerbeyre, General Manager at Hotel Indigo Miami Lakes, responded to this review

Steven L - Thank you for allowing us to be of continued service to you and it is wonderful to hear that you are able to enjoy some quality time with your wife during business trips. We appreciate the kind words and look forward to you next stay. Safe travels Jorge More 

Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed May 22, 2015

This is our 2nd time staying at this property. The front desk clerks were so helpful! I am so sorry I don't remember their names! We needed to check in earlier and they accommodated us. We love the boutique feel of the hotel and especially love the shower panel in the bathroom .

Was this review helpful? Yes
JFerbeyre, General Manager at Hotel Indigo Miami Lakes, responded to this review

W B F - We appreciate you recognizing our team and for the wonderful comments you have provided. Great to hear you enjoyed your stay and hope you have another opportunity to stay with us again. Thank you for sharing and we wish you safe travels Jorge More 

McDonough
Level Contributor
24 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed May 20, 2015

This is maybe my 3rd time staying at this particular hotel. The hotel is o.k. in that it is clean, comfortable and pretty affordable, but I found something out on this visit that wasn't told to me on previous visits. If you're a guest at the hotel - you can get complimentary access to Shula's Athletic Club down the street.... More 

Was this review helpful? Yes
JFerbeyre, General Manager at Hotel Indigo Miami Lakes, responded to this review

Bigrha11 - Thank you for being an IHG Rewards Platinum member and for sharing your recent experiences with us. Having access to such a great athletic facility like Shula's Athletic Club is a great benefit to our guest and we should be consistently sharing this with our guests. We should be bragging about it to our guests. We do appreciate... More 

Davenport, Florida
1 review
5 of 5 stars Reviewed May 12, 2015

I arrived at the hotel after a greuling week and after going through traffic from MIA airport... I was not in a good mood. The first person that greeted me at the check in desk was Ernesto. Dressed in a brightly colored shirt with a smart tie, he welcomed me to the Indigo and asked how he could help me.... More 

Was this review helpful? Yes
JFerbeyre, General Manager at Hotel Indigo Miami Lakes, responded to this review

Lady_G98 - We so appreciate you for taking the time to recognize one of our team members. Ernest is a very valuable part of our team and we appreciate everything he does for our guests every day. We have shared your comments with our team and they too are inspired by your comments and proud of Ernest. We look forward... More 

Mount Airy, North Carolina, United States
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed April 25, 2015

We flew into FLL and had a cruise going out of port Everglades, but wanted somewhere nice to stay away from the hustle, and we found it with this hotel. We checked in early, and they hotel was able to handle our request. Then when we got to the room, it was a cut little room, well actually a large... More 

Was this review helpful? Yes 1
JFerbeyre, General Manager at Hotel Indigo Miami Lakes, responded to this review

Zackary W - Thank you for taking the time to share your experiences with us and we hope you had a great time on your cruise. See you soon. Safe travels Jorge More 

Atlanta, Georgia
Level Contributor
111 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 stars Reviewed April 22, 2015

Stayed in a king suite which was spacious and well appointed. It looks like they've recently been through a remodel and the pool is still being worked on. Other than not knowing the pool was down and some early morning noise it was an excellent stay. The staff was friendly, the price was reasonable, and check in & out were... More 

Was this review helpful? Yes
JFerbeyre, General Manager at Hotel Indigo Miami Lakes, responded to this review

C K - Thank you for sharing your recent experience with us and hope you enjoyed your time in our neighborhood. We do apologize for the pool being out of service and hope it was not too much of an inconvenience. We look forward to seeing you again real soon. Safe travels Jorge More 

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