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All 4 Miami Lakes hotels

Hotel Indigo Miami Lakes

3.5 of 5 Hotel   |   7601 Miami Lakes Drive, Miami Lakes, FL 33014
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Ranked #3 of 4 Hotels in Miami Lakes
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 3 weeks ago
Stacie A Palm City, Florida
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227 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Palm City, Florida
Contributor
11 reviews 11 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The location of this hotel is perfect if you are going to a Dolphins Game. The hotel is older than most, in need of updating. The pool area was not in good shape, no towels were placed out there for guests. There is an old building at the pool that looks like bathrooms may have been there, it is now... More

Was this review helpful? Yes 1
JFerbeyre, General Manager at Hotel Indigo Miami Lakes, responded to this review

Stacie A - Thank you so much sharing your experiences with us and for being such an advocate for our feline friends. We have placed many of the kittens in great homes and we can assure you they are well taken care of. We also partner with the local county animal services bureau and host monthly canine cocktail events in... More

Baltimore, Maryland
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 4, 2014

Upon our stay here at Hotel Indigo, we got great service from Front Desk personnel, Ericka. She made me feel soooo much better after checkout from a terrible hotel. I also had a great time with the bar staff, Yohanes. He makes the best drinks s. The rooms were beautiful and spacious. The pool was very clean with blue water,... More

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JFerbeyre, General Manager at Hotel Indigo Miami Lakes, responded to this review

afair4life - From Ericka, Yohanes to the rest of our team, we want to thank you for allowing us an opportunity to be of service to you. We hope to see you again soon and we wish you future safe travels. Thanks again Jorge More

Brandon, Florida, United States
Contributor
14 reviews 14 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed August 29, 2014

This is a one nice hotel if you do not care to be on the beach. It is in Miami Lakes, close to Main Street and shopping, Palmetto Highway, I 75 and not too far to I 95 (to Beach). Friendly service, they let us check-out later so we could get ready for a church event with no hurry after... More

Was this review helpful? Yes 2
JFerbeyre, General Manager at Hotel Indigo Miami Lakes, responded to this review

Grazyna I - Our team was happy to hear that you enjoyed your stay and appreciate you taking the time share this with us. We look forward to being of service to you again in the near future. Thank you and safe travels Jorge More

Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 27, 2014

Recently we had a Baby shower at the Indigo Hotel and we want to thank Mr. Yohanes Saenz the Food and Beverage Supervisor for putting on a superior function. The flowers, food and beverage service was tops. Not to mention how great the serving team was. They provided our guests and family with a memorable event. Thanks, Mr. Saenz! Carly... More

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JFerbeyre, General Manager at Hotel Indigo Miami Lakes, responded to this review

z06mike - Thank you for allowing us the opportunity to be part of such a joyous occasion. The staff truly enjoyed being of service to you and your guests and appreciate the comments you have provided. We wish you all the best. Thanks again Jorge More

Contributor
11 reviews 11 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed August 12, 2014

Woken at 4AM to a fire alarm. Called front desk and told there is no fire and do not need to leave room. 45 minutes later fire alarm finally stops blaring. Dozing off around 5 am and, bam, fire alarm goes off again! Had enough, packed up and left room. Upon check-out it was explained there was a flood in... More

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JFerbeyre, General Manager at Hotel Indigo Miami Lakes, responded to this review

Obamastolemybike - Our sincerest apologies to you and all our guests that encountered this unfortunate experience with the fire alarm that morning. As a management team we did our best to try to talk to as many guests as possible that morning to personally apologize for the disruption and answer any questions that they may have. We are sorry for... More

London, United Kingdom
Contributor
19 reviews 19 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed August 8, 2014

It is rare to find unprofessional and uncaring staff at what is usually a solid brand hotel. To arrive at check in, wait about 20 minutes while the front desk clerk makes cash payments to outside contractors, with other staff people walking by (going into the managers office) without coming to assist, is horrible service. In a rainstorm, after finally... More

Was this review helpful? Yes 1
JFerbeyre, General Manager at Hotel Indigo Miami Lakes, responded to this review

Derek H - We are truly disappointed to hear about your recent experience with us. Traveling in South Florida during the rainy season can be difficult and our team should have recognized this and have been more empathetic to your needs as our guest. We appreciate the feedback and we will share with our team in order to determine what... More

Saint Louis, Missouri
Contributor
15 reviews 15 reviews
5 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed July 23, 2014

You know, sometimes Priceline works, sometimes it doesn't. This time it was ok. I needed a hotel for a couple of days that was convenient to Miami, Hialeah, and the airport. Priceline had this on sale at about 35% off the list price, so I got my money's worth, but no more than that. I would call it a 2.9... More

Was this review helpful? Yes 1
JFerbeyre, General Manager at Hotel Indigo Miami Lakes, responded to this review

DawnB_ChicagoArea - Thank you for providing us some insight into your recent stay with us and we hope you had a restful experience. We also appreciate you acknowledging our team for the service they provided you. We are sorry to hear that you encountered some issues with your air conditioning and hope we had an opportunity to correct it for... More

New York City, New York
Senior Contributor
43 reviews 43 reviews
26 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed July 21, 2014

I have stayed at this hotel many times. Always been upgraded to a suite, which is nice. So let's first talk about location: It's in this bizarre, 1960-70s planned community called Miami Lakes. Right off the Palmetto Expressway (very convenient) and next door to Don Shula's Steak House. It was an old Don Shula hotel turned into the Indigo. It's... More

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JFerbeyre, General Manager at Hotel Indigo Miami Lakes, responded to this review

David C - We really appreciate your continued loyalty to us and appreciate your wonderful comments. We do have a great young team here and they are very committed to making every guest feel comfortable and I am sure they will delighted when they read your comments We are sorry to hear about the a/c troubles you have encountered but... More

Atlanta, Georgia, United States
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 19, 2014

Overall, I had a pretty good experience here. I booked through Hotels.com and the guy at the front desk promptly checked me in a friendly and efficient manner. I booked the Executive Suite, King Bed (which was around $120/night). The hotel room is nice and its obvious that a major update has happened since the hotel is probably pretty old.... More

Was this review helpful? Yes
JFerbeyre, General Manager at Hotel Indigo Miami Lakes, responded to this review

Jonathan T - We were delighted to hear about your recent experience with us and appreciate you taking the time to share your comments. We also appreciate your perspective regarding the size of our televisions. They are actually 32" screens but since most everyone nowadays have larger screens at home, they can appear smaller than they are. Great point to... More

Roodt/Syre
Senior Contributor
35 reviews 35 reviews
28 hotel reviews
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed July 3, 2014

I was once already in an Indigo Hotel in San Diego which was a fantastic place, so I booked the one in Miami Lakes without hesitation. I even got a good price with the government rate. But then we arrived at the check-in around 6 p.m , the lady at the check-in was very unfriendly unfortunately I can't remember her... More

Was this review helpful? Yes
JFerbeyre, General Manager at Hotel Indigo Miami Lakes, responded to this review

Timlux - Thank you for sharing this with us and we do offer our sincerest apologies for this experience. February is a high demand month in Miami and although we could not accommodate you in a different room, the level of service you received at check-in should have been equal to or better than what you received at checkout. We... More

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Additional Information about Hotel Indigo Miami Lakes

Address: 7601 Miami Lakes Drive, Miami Lakes, FL 33014
Phone Number:
Location: United States > Florida > Miami Lakes
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hotel Indigo Miami Lakes 3.5*
Number of rooms: 86
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