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Hotel Indigo Miami Lakes

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7601 Miami Lakes Drive, Miami Lakes, FL 33014
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Hotel Indigo Miami Lakes
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Hotel Indigo Miami Lakes
Hotel Indigo Miami Lakes
Hotel Indigo Miami Lakes
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260 reviews from our community

Traveler rating
    102
    93
    36
    20
    9
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Contributor
11 reviews 11 reviews
5 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This is our 2nd time staying at this property. The front desk clerks were so helpful! I am so sorry I don't remember their names! We needed to check in earlier and they accommodated us. We love the boutique feel of the hotel and especially love the shower panel in the bathroom .

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McDonough
Senior Contributor
21 reviews 21 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This is maybe my 3rd time staying at this particular hotel. The hotel is o.k. in that it is clean, comfortable and pretty affordable, but I found something out on this visit that wasn't told to me on previous visits. If you're a guest at the hotel - you can get complimentary access to Shula's Athletic Club down the street.... More 

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Davenport, Florida
1 review
5 of 5 stars Reviewed 1 week ago

I arrived at the hotel after a greuling week and after going through traffic from MIA airport... I was not in a good mood. The first person that greeted me at the check in desk was Ernesto. Dressed in a brightly colored shirt with a smart tie, he welcomed me to the Indigo and asked how he could help me.... More 

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JFerbeyre, General Manager at Hotel Indigo Miami Lakes, responded to this review

Lady_G98 - We so appreciate you for taking the time to recognize one of our team members. Ernest is a very valuable part of our team and we appreciate everything he does for our guests every day. We have shared your comments with our team and they too are inspired by your comments and proud of Ernest. We look forward... More 

Mount Airy, North Carolina, United States
Contributor
11 reviews 11 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We flew into FLL and had a cruise going out of port Everglades, but wanted somewhere nice to stay away from the hustle, and we found it with this hotel. We checked in early, and they hotel was able to handle our request. Then when we got to the room, it was a cut little room, well actually a large... More 

Was this review helpful? Yes 1
JFerbeyre, General Manager at Hotel Indigo Miami Lakes, responded to this review

Zackary W - Thank you for taking the time to share your experiences with us and we hope you had a great time on your cruise. See you soon. Safe travels Jorge More 

Atlanta, Georgia
Top Contributor
109 reviews 109 reviews
14 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed in a king suite which was spacious and well appointed. It looks like they've recently been through a remodel and the pool is still being worked on. Other than not knowing the pool was down and some early morning noise it was an excellent stay. The staff was friendly, the price was reasonable, and check in & out were... More 

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JFerbeyre, General Manager at Hotel Indigo Miami Lakes, responded to this review

C K - Thank you for sharing your recent experience with us and hope you enjoyed your time in our neighborhood. We do apologize for the pool being out of service and hope it was not too much of an inconvenience. We look forward to seeing you again real soon. Safe travels Jorge More 

Merrillville, Indiana
Senior Contributor
21 reviews 21 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed April 17, 2015 via mobile

This was my first time staying at a indigo hotel, it was an ok stay, but the problem was that we reserved three rooms, at least 3-4 weeks before our trip, but when getting there, they did not have rooms,tried to send us to another hotel, but after talking to the staff member,they found two rooms in the system. I... More 

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JFerbeyre, General Manager at Hotel Indigo Miami Lakes, responded to this review

Donald B - We appreciate you taking the time to share your recent experience with us. So sorry to hear about the initial trouble you encountered with your reservation and glad we were able to sort it out. We hope it did not cause you too much of an inconvenience and that the remainder of your stay was a pleasant... More 

Contributor
19 reviews 19 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed April 3, 2015

My friend and I planned a trip back home to Miami Lakes and wanted to stay close. We booked the hotel through Hotwire..first mistake. I have never paid $200 a night for a room, but this was a special trip for us. We expected a great room. Boy were we disappointed. Not well designed, long way to an elevator and... More 

Was this review helpful? Yes 1
JFerbeyre, General Manager at Hotel Indigo Miami Lakes, responded to this review

xcedinglad - Thank you for the opportunity to have dialogue with you regarding your recent stay and appreciate you sharing these issues with us. As we mentioned, our team was truly disappointed to hear about your experiences and regret not providing you with anything other than an exceptional stay. As we move forward with the completion of our renovation, we... More 

Tampa
Senior Contributor
46 reviews 46 reviews
24 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed March 29, 2015

Once again I had another great visit to the Miami Lakes area. Hotel Indigo is such a wonderful location to stay when I'm in the area. I love the staff! The fact that a couple of the people have been working since I first started coming to this location. They are the best hotel staff I've encountered! This is my... More 

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JFerbeyre, General Manager at Hotel Indigo Miami Lakes, responded to this review

cacolemanjohnson - Thank you! It is always a pleasure having you as our guest and we appreciate the kind words. We look forward to seeing you again soon. Safe travels Jorge More 

Minneapolis, Minnesota
Senior Contributor
44 reviews 44 reviews
29 hotel reviews
120 helpful votes 120 helpful votes
3 of 5 stars Reviewed March 22, 2015

Husband is a golfer and I on a business trip looking to stay at an alternate place from downtown Miami. We selected the Hotel Indigo Miami Lakes for the convenience -- saved him a taxi ride to play some golf. For a small first class hotel it was everything I expected it to be and some things we were pleasantly... More 

Was this review helpful? Yes 1
JFerbeyre, General Manager at Hotel Indigo Miami Lakes, responded to this review

Margie O - We were happy to hear about your recent experience and appreciate you taking the time to share. We are have almost completed our renovation project and glad you enjoyed some of the changes we have made. We are currently working on some pool improvements as well as finishing up some of final touches in our guestrooms. We... More 

Miami, Florida
1 review
5 of 5 stars Reviewed March 21, 2015

Let me begin by saying I consider myself somewhat of a Seasoned Traveler.I'm now in my sixties,semi retired and Really enjoy Good Customer Service when I'm Traveling wherever. The Friendly,Competent Customer Service @ Hotel Indigo-Miami Lakes is second to none-Anywhere.The Maqnagement Team of Jorge,Chris and the others have somehow managed to implement a Total Team Concept here that is outstanding.Every... More 

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JFerbeyre, General Manager at Hotel Indigo Miami Lakes, responded to this review

Steve W - Thank you for sharing your experiences with us and are grateful for allowing us to be of service to you. Hearing from our guests is truly inspiring for our team and strengthens our bond and commitment to provide the best possible experiences to our guests. As always, our team looks forward to your next visit. Safe travels... More 

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