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Hotel Indigo Miami Lakes

3.5 of 5 7601 Miami Lakes Drive, Miami Lakes, FL 33014
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Certificate of Excellence 2014
Hotel Indigo Miami Lakes
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Hotel Indigo Miami Lakes
Hotel Indigo Miami Lakes
Hotel Indigo Miami Lakes
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248 reviews from our community

Traveler rating
    99
    88
    33
    20
    8
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57
58
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70
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Sunrise, Florida
2 reviews
2 of 5 stars Reviewed 1 week ago

When we first walk down the hall to our room it smelled musty, got to the room their was dirt on the walls, When they painted the walls their was over spray all over the glass did not even clean the glass. The chair at the small desk was broken, pipes exposed in the bathroom, But service was excellent very... More 

Was this review helpful? Yes
JFerbeyre, General Manager at Hotel Indigo Miami Lakes, responded to this review

zorack58 - We do apologize for some of the conditions you encountered during you recent stay with us and are extremely disappointed that they affected your overall experience. We are in the process of renovating and it appears we have missed some points in the process. Furniture and fixtures are beginning to arrive next week. We have reviewed your comments... More 

Edmonton, Canada
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago

My husband and I recently stayed at the Miami Lakes Hotel Indigo. The concept of a boutique neighbourhood hotel is very cool but the level of cleanliness was less than acceptable. We arrived late the first evening and were placed in a suite on the ground floor. In addition to being very musty it was filthy. It was obvious that... More 

Was this review helpful? Yes
JFerbeyre, General Manager at Hotel Indigo Miami Lakes, responded to this review

Floorgal - Thank you for sharing your recent experience with us and please accept our sincere apology for the conditions you encountered during your stay. Yes, we are currently in the midst of a renovation but that is no excuse for not providing a clean environment. We have reviewed your comments with our team as well layered additional measures in... More 

port st lucie, fl
Senior Contributor
32 reviews 32 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 1 week ago

I have to qualify this review, I travel a lot, and stay at lots of hotels, so I might be really picky. The hotel is not older and has been remodeled. It is very Chic, and modern, great colors. Here's my beef. The hallway was atrocious. Multiple spills, discolor, and dirty. I had to carry my suite case up stairs,... More 

Was this review helpful? Yes
JFerbeyre, General Manager at Hotel Indigo Miami Lakes, responded to this review

rupking - Thank you for sharing your recent experience with us and apologize for not providing you with an exceptional experience during your stay. We are in the process of a property renovation and one of the projects currently underway is replacing the carpets in the guest corridors. We have two corridors remaining to complete and look forward to eliminating... More 

Portland
Senior Reviewer
7 reviews 7 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My Mom and I stayed here prior to going on a cruise. We very much enjoyed the property. The hotel staff is friendly and personable. Michael, in the bar/restaurant went out of his way to make our dinner enjoyable. The hotel itself is very unique - retro and groovy. The rooms are clean and comfortable. I do worry about the... More 

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JFerbeyre, General Manager at Hotel Indigo Miami Lakes, responded to this review

Deanna H - Great profile picture! It is wonderful to hear about your recent experience with us and the fact that Michael's commitment to service made a difference. Please rest assured that we take great care of our feline friends and they have found loving homes that they will continue to receive the love they deserve. We look forward to... More 

Portland, Oregon
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed 2 weeks ago

My Mother and I stayed here prior to our cruise. The front desk and restaurant staff were professional and very helpful. Michael in the restaurant bent over backwards to make us happy. I hope the hotel will find a humane way to rid themselves of the cats and kittens roaming the property. I quite enjoyed them. The hotel is a... More 

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JFerbeyre, General Manager at Hotel Indigo Miami Lakes, responded to this review

DHMonet - We hope you and your mother had a fabulous time on your cruise. Thank you for taking the time to share your comments with us and know they are very much appreciated. We will be sure to share your comments with Michael as well as the rest of the team. We are also very happy to share that... More 

Pittsfield, Massachusetts
Contributor
19 reviews 19 reviews
8 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We Stayed here While on a business trip. My colleague was worried about the reviews and I was not. Front Desk Staff were slow and busy upon our arrival, yet very nice. My colleague was happy with his room but mine had problems so they moved me. There were cats and kittens running around the pool area. It was a... More 

Was this review helpful? Yes 1
JFerbeyre, General Manager at Hotel Indigo Miami Lakes, responded to this review

k l - Thank you for allowing us the opportunity to be of service to you and we appreciate the wonderful feedback you have provided. So sorry to hear that you encountered a bit of trouble with your initial accommodation and are thankful for the quick action of our team in providing you with new accommodations. We are very close... More 

Luxembourg City, Luxembourg
Top Contributor
126 reviews 126 reviews
121 hotel reviews
96 helpful votes 96 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This hotel has a unique feel in that it is laid out like a hotel from the 1950 or 1960s, with a good sized property nicely surrounding a pool and a common tastefully furnished sitting area and Gazebo. They have updated and redecorated the rooms and they rooms are very large. Hotel Indigo is the boutique brand of the IHG... More 

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JFerbeyre, General Manager at Hotel Indigo Miami Lakes, responded to this review

mcmurrytravels - It is always great to hear from our guests and especially the well-traveled ones like yourself. We love the heading you chose for this review. We thank you for taking the time to share your thoughts and experiences regarding your recent stay. There are some great Hotel Indigos in Western Europe that we hope you have an opportunity... More 

Ironton, Ohio
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed January 16, 2015

We Stayed here While in Miami for the Packers Dolphins game.We found that There were alot of Packers Fans Staying here which made it even more fun.The Hotel Bar was great.Great Bar tender.Front Desk Staff were great.We Had to wait on a room when we checked in.And the staff gave us free breakfast and a Bar Credit.It was great.This hotel... More 

Was this review helpful? Yes
JFerbeyre, General Manager at Hotel Indigo Miami Lakes, responded to this review

mikelyons98 - Football season is always an exciting time for us and we truly appreciated having wonderful Packer Fans staying with us. We meet some great people and not to mention die hard football fans. Thank you for sharing your experience with us and we especially enjoyed hearing that you were able to travel with your pet and he enjoyed... More 

Orlando, Florida
Senior Contributor
28 reviews 28 reviews
21 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed January 12, 2015

We stayed at the Hotel Indigo for 1 night while visiting friends. Staff was very friendly. Property is in a tropical setting with the buildings like small bungalows and was very quiet. It was a neat twist compared to the standard hotel room. The hotel is on the Don Shula golf course with amazing views right from the hotel. Rooms... More 

Was this review helpful? Yes
JFerbeyre, General Manager at Hotel Indigo Miami Lakes, responded to this review

bbade514 - Thank you for taking the time to share your recent experience with us and are appreciative of your comments. Our team was happy to hear that you enjoyed your time with us and we hope you had an opportunity to explore some of the local flavors our neighborhood has to offer. We do apologize for some of the... More 

atlanta
Senior Contributor
26 reviews 26 reviews
9 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed January 7, 2015

This hotel is in a residential section of Miami but is close to restaurants, grocery stores and Miami Lakes main street. My stay there was very good. We got a suite which was a very large two room suite that had been recently renovated. The renovation is necessary as this is an old property that is adjacent to the Don... More 

Was this review helpful? Yes 2
JFerbeyre, General Manager at Hotel Indigo Miami Lakes, responded to this review

Hyponic - We are delighted to hear about your recent experience with us and hope you enjoyed your time in Miami. Thank you for recognizing our team for their service efforts and for your extra shouts out to Daniel. I know he as well as the rest of our team is very appreciative of your comments. We look forward to... More 

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Additional Information about Hotel Indigo Miami Lakes

Address: 7601 Miami Lakes Drive, Miami Lakes, FL 33014
Phone Number:
Location: United States > Florida > Miami Lakes
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hotel Indigo Miami Lakes 3.5*
Number of rooms: 86
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