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Hotel Indigo Miami Lakes

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7601 Miami Lakes Drive, Miami Lakes, FL 33014
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Hotel Indigo Miami Lakes
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Hotel Indigo Miami Lakes
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273 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Atlanta, Georgia
Level Contributor
74 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

I am new to the IHG brand so I have been trying to stay in all the different brands. We picked this location due to the proximity of our meetings. The hotel is nice, interesting design but a good overall experience. The AC unit faces the bed, and it was very difficult to get it just right. First time i've... More 

Was this review helpful? Yes 1
Fran M, General Manager at Hotel Indigo Miami Lakes, responded to this review

MisterOXAtl-Thank you for sharing your comments on TripAdvisor. We are sorry to hear about the experience you encountered with our new a/c units, but glad to hear the remainder of your stay went well. We hope you have another opportunity to stay with us and give us the pleasure to locate you in one of our nine different rooms layouts.... More 

1 review
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel it self is a little dated. The rooms are clean, could do with better pillows. Location is good as it is only a couple of minutes to most things in the Lakes area. The staff are truly amazing here. Remember your name from one meeting. From Jerry at check in that made the process smooth and hassle-free and... More 

Was this review helpful? Yes
Fran M, General Manager at Hotel Indigo Miami Lakes, responded to this review

Jhon R- Over and Beyond, WOW! Thank you for sharing your experience on TripAdvisor. What stands out most is your kind words on our talent team. We do work hard to make all our guests feel like family. It makes me happy to hear everyone was "Truly amazing". I will certainly make sure to share your kind words with Jerry... More 

St. Petersburg, Florida
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This place is great! From the friendly and professional desk staff to Jovan behind the bar, I am made to feel very welcome with each stay. Dog friendly but the place is super clean and not sure what products they use but it smells great. Nothing worse than a stinky hotel. Rooms are large and the beds are comfy.

Was this review helpful? Yes
Fran M, Manager at Hotel Indigo Miami Lakes, responded to this review

laserwhisper- Thank you for your recent review of Hotel Indigo, Miami Lakes. I'm delighted to hear you enjoyed your stay and were more pleased with the staff. Jovan is not only a great member of our TEAM but an ambassador of our brand and service culture, he really can make wonderful recommendations for drinks and local attractions. We hope to... More 

Level Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

I went there to rest before a 4 hours driving and they woke me up at 7:00 AM to clean the golf course. REALLY 😡 EXCELLENT rooms, but too fancy NOT to have even a TINY fridge? Are u kidding me 😱 you need to get a room tour the FRONT 👍🏻

Was this review helpful? Yes
Fran M, Manager at Hotel Indigo Miami Lakes, responded to this review

RyeOrtiz-Thank you for your feedback. We regret not being able to recover from this experience with you but appreciate you taking the time to share your comments with us. We will review with our team and identify opportunities based on your feedback you have provided and apologize for the inconvenience caused by our golf course cleaning crew. We hope you... More 

1 review
5 of 5 stars Reviewed 3 weeks ago

This was a cozy hotel with a unique garden with banana trees, coconut trees and small lizards. The staff are friendly and serviceminded, free parking and wifi. The food was okey, they could have more on the menu. They did not carry some of the choices enlisted on their menu. Jovan in the bar is a really cool guy who... More 

Was this review helpful? Yes
Fran M, General Manager at Hotel Indigo Miami Lakes, responded to this review

Janne-Brit S- Thank you very much for your recent review! I am so happy to hear you enjoyed your stay, and Jovan and the rest of our team were able to help enhanced your time here, he is a star among stars! I'll be sure to share your kind words with him. A big thank you from our team, we... More 

Level Contributor
3 reviews
4 of 5 stars Reviewed 3 weeks ago

The hotel is very close to the highway which is convenient yet the property was very quiet. We arrived late around 11pm and were warmly greeted by the gentlemen at the desk. Check in was quick parking right out front was plentiful. We were on the second floor and the entrance is accessible by key card only which made me... More 

Was this review helpful? Yes
Fran M, General Manager at Hotel Indigo Miami Lakes, responded to this review

Toni M.- Thanks for sharing your recent stay with us on TripAdvisor! I'm delighted everything was to your liking! We love to hear your comments regarding the design and our just renovated rooms; the showers are one of many unique features and all our guests do love them. We hope you join us again, and for a longer stay to... More 

San Diego, California
Level Contributor
61 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Staff was friendly, hotel was clean. Great pool, food was good and reasonably priced. I had no issues at all with my one night stay. Definitely wouldn't hesitate to stay again when in Miami area. good job.

Was this review helpful? Yes
Fran M, Manager at Hotel Indigo Miami Lakes, responded to this review

flyerb727-Thanks so much for your recent review! The fact that you enjoyed every element of your stay including our staff friendly was very rewarding. We're thrilled to hear our food and just finish hotel renovations meet all your expectations. We look forward to welcoming you back soon! Thank you again for your time and we wish you future safe travels.... More 

New York City, New York
2 reviews
5 of 5 stars Reviewed June 21, 2015

Quick check in with a very pleasant guy, the room had a balcony overseen a unique courtyard. The maid service was efficient and friendly. The next morning we went to breakfast it was great.The lobby, computer area and pool area was clean. At checkout, the managers say hi and mingle with all the customers.

Was this review helpful? Yes
Fran M, Manager at Hotel Indigo Miami Lakes, responded to this review

Karla1699-Thank you so much for your recent review! I'm so pleased to hear you were impressed with our staff and our new renovated rooms. A positive guest experience is something our staff takes great pride in. We look forward to welcoming you back in the near future. More 

California
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed June 17, 2015

My work associate and I just checked in ....this place is apparently under renovation but both of our rooms smell musty as hell. I have no choice but to stay here because of our work arrangement but WOW the musty smell is nasty, no refrigerator, barely any room to put your clothes .....ugly and out dated decor ......DO NOT STAY... More 

Was this review helpful? Yes
Fran M, Manager at Hotel Indigo Miami Lakes, responded to this review

dl10122015- Thank you for your time this morning and sharing your feedback with me. As I promised our housekeeping manager and myself, personally refreshed your room. Our team appreciates the opportunity to meet your expectations and we apologize for the inconvenience you encountered during your stay. We would love the opportunity to be your home away from home! As always... More 

Kemah, Texas
Level Contributor
58 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed May 29, 2015

This property, like most older properties in the area has beautiful landscaped grounds. The entry into the building is old-style, but secure. The room I had was large and appointed simply. Think zen and lime green (the color of Miami, I think). The bed was extremely comfortable. The biggest surprise was the shower. I don't remember the last time I... More 

Was this review helpful? Yes 2
JFerbeyre, General Manager at Hotel Indigo Miami Lakes, responded to this review

Brenda S - Thank you for sharing your recent experience with us. We are fast approaching the completion of our renovation and we are glad to hear your comments regarding the design. Our showers are one of many unique features and our guests do love them. We hope you had an opportunity to explore our neighborhood and see, hear and... More 

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