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El Palacio Sports Hotel & Conference Center

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21485 NW - 27 Avenue, Miami Gardens, FL 33056
Best prices for: 1 room 1 guest
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El Palacio Sports Hotel & Conference Center
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El Palacio Sports Hotel & Conference Center
El Palacio Sports Hotel & Conference Center
El Palacio Sports Hotel & Conference Center
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323 reviews from our community

Traveler rating
    116
    69
    52
    29
    57
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (58)
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There are newer reviews for El Palacio Sports Hotel & Conference Center
See the most recent reviews
Kearny, NJ
Top Contributor
75 reviews 75 reviews
33 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed July 2, 2011

My wife and I have stayed at this hotel four times during the past four years. We have always found it to be consistently a very good value for the price, plus there are some nice amenities like a top-notch swimming pool, a miniature golf course, and a small breakfast included with the price. We usually upgrade to a king-size... More 

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Didcot, United Kingdom
1 review
5 of 5 stars Reviewed June 8, 2011

im from poland i came here many times.its really one of the best hotels in hurghada.nice rooms, services and peach.we meet one man and made all trips with him its really cheap.his company samegypt.wordpress.

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Tampa, Florida
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed May 23, 2011

I want to warn anyone who might book a stay at this hotel because of hotel's close proximity to Sun Life Stadium. I went with friends from Tampa to watch Rays vs Marlins baseball game and enjoy a couple of days in Miami area. Upon returning to hotel after the 4:00 game, we noticed more activity in the hotel. The... More 

Was this review helpful? Yes 2
Management response:

Dear Guest, We are very sorry you had a horrible stay. I am disappointed in the way our Staff and Managers allowed a night like this to happen.This was a "PROM PARTY NIGHT" that caught all by surprise and was out of control.Please accept our apology. We have taken action to avoid a situation like this again. More 

Travelers are raving about these Miami Gardens hotels

Hyderabad
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed April 25, 2011

A group of 15 people visited Miami for 3 days as this was offering good deals for big groups, we booked this hotel. The Hotel management is not that great and it took almost 1 hour to got us the rooms. The sleep was good but the room doors were very bad and it always took more than 10 minutes... More 

Was this review helpful? Yes 1
Management response:

We apologize for the delay at check in, as well as the poor management response .We will have a staff meeting to address the concerns you had during your stay.We appreciate your Group choosing our Hotel and we obviously need to do better.Thank you for your constructive comments.GM More 

Jacksonville, Florida
1 review
5 of 5 stars Reviewed March 15, 2011

I stayed in March 2010 actually, and I had a great time. The staff was nice and courteous, room clean, window in room was clean. LOL. I didn't get a chance to eat at the Sports Bar, but several guests loved the food. I was always on the go!!. But next time, I will try the food. This year I... More 

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Management response:

Wow thank you so much for the outstanding review and more importantly that you did enjoy your stay . It gives us the warm fuzzies to know that we we do a good job satisfying many guests.Thanks again for the referrals. More 

Jacksonville, Florida
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed March 15, 2011

The entire stay was awful! I made my reservation online directly with the hotel. The room I paid for was NOT what they gave me! They switched my room 3 times before I just gave up and took the final room. Housekeeping took money off of the table which was left by accident but did NOT service the room! Claiming... More 

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Management response:

The El Palacio Hotel always wants to hear from guests regardless if it is positive or negative. In this case the Guest requested a King track room and was given a King Corner Track room which was a free upgrade, So the Hotel thought it was making this guest’s stay better. The maid did take the $1.45 off the night... More 

Georgia
1 review
5 of 5 stars Reviewed February 10, 2011

The hotel is nice, not in the best area. we found an angel sent from heaven Joshua who spent some time with us and after 1/2 hour of going the extra mile to help us , we had the courage to go out to all the different fantastic areas in Miami. He send us to a magnificent restaurant in Key... More 

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Management response:

El Palacio Hotel would like to thank you for your kind review.It is nice to hear a compliment and a job well done by a staff member.Thanks again. Management More 

Orlando, Florida
1 review
5 of 5 stars Reviewed February 2, 2011

The hotel is very clean, our room was spotless. Also, we meet the director of housekeeping who was very kind and went out of way to help us around thank you Joshua

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Cary, North Carolina
1 review
5 of 5 stars Reviewed January 11, 2011

My daughter and a few of her fellow students from VA Tech recently went to Miami to watch the Hokies play Stanford in the Orange Bowl. They found a hotel with a sales manager who was impressed with the courtesy and maturity of the student calling to make the reservation, but was smart enough to minimize his exposure by simply... More 

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Washington DC, District of Columbia
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed January 8, 2011

if your goal is to find a hotel within walking distance of the sunlife stadium, this is the place. the hotel is definitely older -- you won't find super-luxe beds, the AC/heat units are pretty dated (and very loud), and our room could have used a new paint job. but, things were clean, the staff was good, the continental breakfast... More 

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