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Eden Roc Miami Beach

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4525 Collins Avenue, Miami Beach, FL 33140
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Eden Roc Miami Beach
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2,719 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Eden Roc Miami Beach
See the most recent reviews
New Jersey
1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

For my 37th birthday I decided a trip to Miami would be the best option. I mean, Miami is always a good idea! I was looking for a hotel that had unique features, access to the beach and had great customer service. I witnessed and can testify that Eden Roc showcased all of the above and more. For you reading... More 

Was this review helpful? Yes 1
Shawn_Gracey, General Manager at Eden Roc Miami Beach, responded to this review

Thank you for your review and happy birthday! We are so delighted to read you enjoyed of your ocean views and that our hotel and staff were to your delight. We wish to welcome you back whenever your travels bring you back to Miami Beach... Because Miami is ALWAYS a good idea! Sincerely, Shawn Gracey Area Managing Director More 

Fort Lauderdale, Florida
1 helpful vote
2 of 5 stars Reviewed 5 days ago NEW

I went to the Spa at Eden roc this past weekend to celebrate my sister’s birthday with some friends. First, I would note that there is MASSIVE construction going on throughout the entire hotel in which their website does not indicate. Most entrances and exits were blocked off and you had to take many time consuming alternate routes that often... More 

Was this review helpful? Yes 1
San Fernando, Trinidad
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Best of both worlds...you have the relative tranquillity of Eden Roc and the party atmosphere of Fontainebleau Next Door with its great restaurants. Indeed Some Updating Needs to be Done but we are not fussy travellers. 99% of the Staff were so welcoming (everywhere one goes, there will always be the one or 2 who should probably seek employment elsewhere)... More 

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Singapore
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

Great hotel by the long stretch of white sandy beach! My balcony opens up to the view of the Ocean. Splendid view! Choice of bkft buffet is standard. Seats are sea Front facing, so enjoy the breeze in yr hair while u enjoy breakfast

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 6 days ago NEW via mobile

I just got finished with my stay at the Eden roc and I must say all things considered the stay was pretty good, not many complaints outside of the constant construction or something that seems to be going on however it all got that much better when I got to the beach and was warmly welcomed by James who not... More 

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Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 6 days ago NEW

Unexpect the Expected - this is one of the mottos on their website and its true - what you expect from a 4-5 star "resort" don't from this one, at least while there are renovations. Enter the lobby with jackhammering of a marbel wall with only a curtain around - probably dangerous and should have received a hard hat when... More 

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Setauket, New York
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

I originally booked this hotel for a girls weekend. We are 4 women who are celebrating a friends " New Life" . I called hotel prior to arriving to make sure everything was set for our arrival. I spoke with the KYLE about room type. He alerted me to the renovations that were going on in the front lobby. He... More 

Was this review helpful? Yes 1
Northwest Indiana
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 1 week ago

We had greater expectations before coming here as was celebrating a 50th Bday and 18th yr Anv with my wife. The facility was built in the 1950's and was most likely the Hip place to be seen- well much wear/tear shows through out this dated facility. Granted they are doing construction to make improvements but the grounds and specifically the... More 

Was this review helpful? Yes 2
Pittsburgh, Pennsylvania
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

I booked Vaca to stay here for 6 nights next week but I'm skeptical now I'm seeing a lot of negative reviews , I'm hoping I get in the ocean tower from what I'm reading on here that's the best bet, and I'm hoping for a nice stay

Was this review helpful? Yes 2
Shawn_Gracey, General Manager at Eden Roc Miami Beach, responded to this review

Mike, We do hope you stay with us and enjoy all that our property has to offer. We are in the process of a renovation but please keep in mind all resort guests will have full access to “sun & fun” at the beach and our pools. Sincerely, Shawn Gracey Area Managing Director More 

Mountain Top, Pennsylvania
Level Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
2 of 5 stars Reviewed 1 week ago

I still have the constant sound of a jack hammer in my ear and then, at night, a tile saw. This hotel should have closed and had crews working 24/7 instead of putting customers through the constant inconvenience of their renovations or the rates should have been half price. The only reason I am giving this hotel two stars and... More 

Was this review helpful? Yes 1
Shawn_Gracey, General Manager at Eden Roc Miami Beach, responded to this review

Mary, Thank you for your feedback. We apologize if your vacation did not go as planned and invite you back to make it up to you by experiencing the new Eden Roc Miami Beach. Sincerely, Shawn Gracey Area Managing Director More 

Hotel Review Summarization

What travelers say

  • Very nice(20)
  • New tower(15)
  • Room service(7)
  • Swimming pool(4)
  • Not sure(3)
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Beach (14)
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Deluxe Room (21)
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Infinity Pool (11)
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Oval Pool (4)
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