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Eden Roc Miami Beach

4.0 of 5 4525 Collins Avenue, Miami Beach, FL 33140 (Formerly Eden Roc, a Renaissance Beach Resort & Spa)
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#53 of 201 Hotels in Miami Beach
2,149 Reviews 4 of 5 stars
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Eden Roc Miami Beach
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Eden Roc Miami Beach
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2,149 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Eden Roc Miami Beach
See the most recent reviews
Atlanta, Georgia
Contributor
20 reviews 20 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My stay at Eden Roc was awesome! I was with a friend celebrating her 50th birthday. I don't usually stay at such a nice hotel but it was her birthday and her choosing. The staff there were second to none. It is a pricey hotel with pricey amenities but we worked around it. They had a refrigerator in our spacious... More

Was this review helpful? Yes 1
bhyder, Manager at Eden Roc Miami Beach, responded to this review

Perfection! Wow! We are honored! We are so happy to know that your friend enjoyed her 50th birthday and that you had a relaxing spa experience and that our staff was friendly and accommodating. Here's to many more wine on our balconies to come! Sincerely, Brandi Hyder Hotel Manager More

New York City, New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I must say I love this hotel while I was there had a great night rest. The staff is amazing love the food I will defently will be going back to the hotel.Also Live the night club is right next door you can just walk over.

Was this review helpful? Yes 2
bhyder, Manager at Eden Roc Miami Beach, responded to this review

Thank you for your feedback. We are so happy to hear you got a goods night rest and that you loved the food. Hope to see you in a near future. Sincerely, Brandi Hyder Hotel Manager More

Cincinnati, Ohio
Senior Contributor
47 reviews 47 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Went here for work in late August. It was pricier then I would typically go for but since work was paying it was great! Wonderful view from the 14th floor and great meeting facilities. A lot of staff so be prepared with a lot of tip money Staff was friendly and helpful. Just what you would expect from a high... More

Was this review helpful? Yes 1
bhyder, Manager at Eden Roc Miami Beach, responded to this review

Jack, Thank you for your feedback. We are glad you got to experience Eden Roc Miami Beach and invite you back as a leisure guest. Not everything is business in Miami Beach! Sincerely, Brandi Hyder Hotel Manager More

New York City, New York
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We were at the Eden Roc for the first time from Aug 30th-Sept 4th 2014. We had read all the reviews and it was ranked 4 stars. The hotel is at a "perfect spot" it does not have that crazy vibe of south beach. It was not overcrowded which we loved. The lobby bar is very chiq with their unique... More

Was this review helpful? Yes 5
bhyder, Manager at Eden Roc Miami Beach, responded to this review

Thank you for your thorough feedback of our property. We are glad you enjoyed your room, the cleanliness that came with it and the friendliness of our staff. We are also happy to know you enjoyed our "chic" and iconic Lobby Bar and apologize that the night you visited no music was present. We usually have Bossa Nova or a... More

Oranjestad, Aruba
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Actually we are cautious booking a hotel with hundreds of rooms... This hotel You can!! Why....?? - flawless, quick check-in and check-out; - friendly, knowledgable personel - a fabulous art-deco lobby bar! - really Nice restaurant overlooking THE beach, Ocean. - usd 2 busride to South beach. And for us: an unexpected upgrade to a suite... Even if iT was... More

Was this review helpful? Yes
bhyder, Manager at Eden Roc Miami Beach, responded to this review

Thank you Rik for your list of pros! Short, yet very sweet and informative! We look forward to welcoming you back soon and maybe providing an even better upgrade! Sincerely, Brandi Hyder Hotel Manager More

Woodbridge, Canada
Contributor
13 reviews 13 reviews
12 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Been back to Eden Roc this summer. Not the greatest experience this year. The service at the pool was great - but the hotel was under construction and lacked a lot. Crowd sucked....ah' Breakfast resturant I went to last year is closed breakfast was served in a theatre. Line ups everywhere to get a table. Check brutal! Long waits and... More

Was this review helpful? Yes 1
bhyder, Manager at Eden Roc Miami Beach, responded to this review

Thank you for providing us with your feedback. Our sincere apologies that you did not have the same experience as you did last year due to our construction and restaurant relocation. This is due to new and exciting concepts being brought to the property that we are thrilled about. I will pass your concerns on to my team and we... More

Kerry Ireland
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 of 5 stars Reviewed 2 weeks ago

We stayed here for 4 nights at the end of our Florida trip as a treat. It was a very disappointing treat. The positives: most of the pool staff. The negatives: the room had no balcony although spacious, the personality of the hotel is quite 'snooty' with nothing in terms of service to back up that approach. We had stayed... More

Was this review helpful? Yes
bhyder, Manager at Eden Roc Miami Beach, responded to this review

Kerry, Thank you for taking the time to provide feedback on your recent stay. I am sorry to hear that everything was not to your expectation and I will be sure to let the Valet department heads know of your comments. We hope to see you again so we may exceed your expectations! Sincerely, Brandi Hyder Hotel Manager More

Pinecrest, Florida
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Stayed at Eden Roc for Labor day weekend. It was highly disappointing. I wanted to try something new since I had already been to the Fountainblue this year, but it was so not worth the hype. For what they offered and at the price they offered it at, I was not impressed at all. Totally mediocre, with the service, the... More

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Lisbon, Portugal
Senior Contributor
29 reviews 29 reviews
10 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel has great views to the beach and the city. Rooms are also very comfortable and spacious. There is a restaurant by the beach which is very good and a Starbucks inside the hotel. Breakfast and parking are really expensive. If you wish to save some money there is a parking lot right next to the hotel where parking... More

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1 review
4 of 5 stars Reviewed 2 weeks ago

Me and my boyfriend stayed in the Eden Roc for 1 week in August and throughout Labor Day weekend. Our room wasn't ready upon arrival so we grabbed a quick coffee and our room was definitely worth the wait! We were upgraded to an Ocean View Balcony Room (2147) and I have to say we were absolutely speechless when we... More

Was this review helpful? Yes
bhyder, Manager at Eden Roc Miami Beach, responded to this review

Sophie, Thank you for your wonderful review! I am happy to hear that you and your boyfriend enjoyed your room upgrade and all of our outlets. We hope to see you lovebirds back soon! Sincerely, Brandi Hyder Hotel Manager More

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Hotel Summarization (Beta)

What travelers say

  • Very nice(28)
  • New tower(22)
  • Room service(9)
  • Swimming pool(6)
  • Not sure(4)

Additional Information about Eden Roc Miami Beach

Address: 4525 Collins Avenue, Miami Beach, FL 33140 (Formerly Eden Roc, a Renaissance Beach Resort & Spa)
Phone Number:
Location: United States > Florida > Miami Beach
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Eden Roc Miami Beach 4*
Number of rooms: 631
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Also Known As:
Eden Roc, a Renaissance Beach Hotel Miami Beach
Eden Roc, a Renaissance Beach Resort And Spa
Renaissance Miami Beach
Miami Beach Renaissance

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