I did not actually stay at the Eden Roc but had experience dealing with the In-Room Dining department. I called the Hotel because I wanted to send something to my daughter’s room. I originally dealt with the enthusiastic In-Room Dining Operator who spoke to me about the pastry platter and how the pastry chef made the items daily. She assured... More

Wonderful hotel in a fabulous location.. direct access to the beach with an excellent spa.. pure luxury.. staff were exemplary. My flight was in the evening of my last day so I checked out of my room and into the Spa.. everything you could possibly wish for and I was taken on a complete tour of the spa so I... More

As decided last year, we spent our spring vacation (birthday) again in this hotel. Prior to the arrival I wrote an email telling that we liked our room No 1139 very much and when we checked in, we got the same room. On my birthday a little cake was delivered to our room with a candle and a kind greeting... More

Our stay certainly had it's good points: Clean room, stunning views, fantastic taster menu at 1500 restaurant with wonderful service, and last but certainly not least, Tom at the Cabana beach bar.....what's not to love about him!! But unfortunately our stay had it's bad points: The reception staff are completely out of their depth. Having read the hotel directory i... More

This hotel has become our home-away-from-home, in a sense, or at least that's how we'd like to think of it. There is perhaps no better blending of history and contemporary anywhere in Miami Beach. Having just wrapped up our 8th stay in 5 years, we are still absent anything we could complain about. Kudos, by the way, to the new... More

Eden Roc is a great place to stay. It's a few miles north of south beach and its easily accessible to the beach itself. Of you're looking for something that is close to the freeway to drive to other areas of Miami yet close enough to South Beach, this is the place to stay. The rooms are spacious and the... More

In the whole the hotel is very nice. Excellent beach, rooms are clean and some of them are with stunning view (recommend to reserve in advance), stuff is quite friendly but one thing can spoilt it all… and it is Latisha Stafford the most disgusting reception officer I've ever met, she presents a combination of a complete lack of professionalism... More

We just returned from a 4 day get away at the Eden Roc. We stayed here because we wanted to be away from the main outh Beach scene. The Eden Roc was wonderful, but a bit far from restaurants and the main SoBe area. The bus stop is just across the street so we took the bus to SoBe for... More

I attended a wedding here last weekend, and though I didn't stay, I thought I'd share my thoughts on the location, interior, service and food. My husband and I arrived and drove to the front of the hotel, the valet opened my door for me on the passenger's side which was nice. They whisked our car away and we went... More