We visited Miami for the first time and stayed at the Eden Roc. We rented a car and would recommend doing so. It's a quick drive to South Beach. The hotel was very quiet and nice but is clearly geared towards conferences and events. There was something going on each day. It's the perfect place if you are looking for... More

Stayed for mothers day weekend. Beautiful hotel right on the beach with a nice pool. Customer service was great and room service was quick and attentive. Comfortable beds and plenty of pillows. Not close to anything so Starbucks or room service are your only choices for breakfast unless you want to drive somewhere. Great for a relaxing weekend lounging by... More

We stayed for 5 night. We are mid 20s, we were probably the youngest couple there. Didnt make any friends Had a really nice view of the ocean with a spacious balcony.  Pros: Bed is super comfy Ipod dock in the room Jacuzzi in bathroom which you can slide the doors so u can see the ocean Nice lobby bar... More

Stayed for a conference. I got a room on the canal (Collins Avenue) side which although not a good view was actually fairly quiet. The windows are well insulated. Better than paying $50 per night more for a partial sea view. The rooms are spacious with great showers. The decor is tired and in general they could do with freshening... More

So this was my second visit to the Eden Roc. I can say that customer service has improved slightly since my last visit. That may be due to the fact that I have upgraded to Elite status in the past 2 years. A week prior to the trip I received an email from a hospitality coordinator by the name of... More

Great old hotel updated with nice modern touches. Lobby bar is very cool. I stayed in the newer tower, with a great ocean view & balcony. Room was very comfortable, staff was awesome. Also ate at the Restaurant (1500) and had a great meal. More

This is a good hotel/resort. I have only one major complaint and that is the almost complete lack of privacy of the rooms on the ocean tower...the balconies for these rooms are outstanding but the way they are positioned allows those on several other balconies in the vicinity to always see your balcony and much of your room. Other than... More

I must start this review by saying that the General Manager, Greg, compensated us for our disappointing stay. His customer service was very generous. But you deserve to be warned. We were very excited to have an ocean FRONT room on the 5th floor of the Ocean Tower. The room was adequate in size and we loved the idea of... More

We stayed 3 nights at the Eden Roc. This is a good place to be with some details to improve : - Air conditioning is freezing the athmosphere in the lobby, the bar and the restaurant. Impossible to complain to somebody to warm it up. - Nice outside areas around the 4 pools except when the music starts from 10:00am... More