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Eden Roc Miami Beach

4.0 of 5 4525 Collins Avenue, Miami Beach, FL 33140
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Certificate of Excellence 2014
Eden Roc Miami Beach
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Eden Roc Miami Beach
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2,366 reviews from our community

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    103
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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1 review
1 of 5 stars Reviewed 2 days ago NEW

Jackhammers pounding non-stop from 8 AM to 5 PM five days a week. Forget about spending any time in the pool area. Don't think you'll escape to your room, we're on the 10th floor and can't open the balcony door. Did anyone think maybe to do the work sometime other than peak season?!?! Trust me, just find somewhere else to... More 

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London, United Kingdom
Contributor
18 reviews 18 reviews
18 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Stayed for one night, before going on a cruise. Stayed in new block with sea view. No complaints Right by the sea, ten minute walk to local shops. Lovely pools and grounds much nicer than Fontainbleu next door as smaller and much cheaper

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San Francisco, California
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

I came here for a company meeting. After hearing the price of the rooms ($400+), I was looking forward to a posh Miami Beach hotel. Unfortunately, that's not quite what we got. While I've heard this place has a lot of history from back in the day (Marilyn Monroe, Frank Sinatra were among the guests who stayed here), this place... More 

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Chicago, Illinois
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 6 days ago NEW

The Eden Roc has a spacious and beautiful lobby/bar area and the room we had was comfortable with an excellent rain shower. Unfortunately, these simple pleasantries were lost amid the construction and noise. It appears the hotel is constructing a Nobu's restaurant which I imagine will be a good addition. Unfortunately, it is right next door to the pool area... More 

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bhyder, Manager at Eden Roc Miami Beach, responded to this review

Thank you for your feedback, we truly appreciate all of our guests comments in our time of renovation. We wish to welcome you back to experience all of our new and exciting amenities. Sincerely, Brandi Hyder Hotel Manager More 

Jordan, Minnesota, United States
Contributor
14 reviews 14 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Can't say enough about this place. Excellent food, exceptional service, and beautiful view. The price is average for the area but definitely worth every penny. See Patricia at the bar for lunch. We will be going back next time we visit the beach.

Was this review helpful? Yes 2
bhyder, Manager at Eden Roc Miami Beach, responded to this review

Thank you so much for your wonderful review! I am sharing with Patricia as well as all the wonderful staff at Cabana Beach Club. I hope you keep joining us and enjoying our spectacular oceanfront views for years to come. Sincerely, Brandi Hyder Hotel Manager More 

New York City, New York
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed 1 week ago

I'm writing this now during my stay barely able to think due to jack-hammering outside. It's starts at 8AM and continues until 5PM. Probably will last for a few months. I'm in the 12th floor. Imagine what it's like closer to the pool area where demolition is in progress of part of the hotel. And do think they mentioned the... More 

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bhyder, Manager at Eden Roc Miami Beach, responded to this review

Thank you for your review. This feedback is extremely important to us as this is not the Eden Roc experience we strive to show our guests. In our time of renovation, though noises will occur, service should never be compromised and for this I truly apologize. Please contact me at your earliest convenience to further discuss Bhyder@destinationhotels.com and in the... More 

Denver, Colorado
Contributor
12 reviews 12 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a beautiful hotel. I loved our room! The shower has the "rain fall" showerhead coming out of the ceiling with great water pressure. It also had a huge Jacuzzi tub which I took advantage of. I loved the way the bed faced the floor to ceiling windows so instead of looking at a wall while in bed you... More 

Was this review helpful? Yes 2
bhyder, Manager at Eden Roc Miami Beach, responded to this review

Thank you for your review. We are happy you enjoyed your room, its amenities and our staff's helpfulness and friendliness. We do apologize for the mishap that happened at the pool and invite you to contact me directly to follow up on this: BHyder@destinationhotels.com. I will make sure to provide you with as much feedback on your situation as I... More 

New York City, New York
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My friends and I came to Miami to celebrate a bachelorette party. We booked this around 6AM the day of check in due to a crazy disaster booking through airbnb. It was a miracle that they had availability for us, and even arranged for early checkin. From the moment we checked in, we were treated so well. Every single person... More 

Was this review helpful? Yes 1
bhyder, Manager at Eden Roc Miami Beach, responded to this review

It is so amazing to hear that the bachelorette weekend went off without a hit. It also causes me much happiness to know that every single staff member you came across provided you with the Eden Roc experience. We wish you and your friends many more Miami nights and legendary memories! See you soon! Brandi Hyder Hotel Manager More 

Birmingham, United Kingdom
Senior Contributor
23 reviews 23 reviews
16 hotel reviews
30 helpful votes 30 helpful votes
2 of 5 stars Reviewed 1 week ago

We have just spent 7 disappointing nights at Eden Roc. We have no single complaint with the Hotel, the staff are friendly the service good, the Hotel is well positioned on Miami Beach but it is very expensive for the quality of the rooms. Eden Roc charge 5 star prices for a 3 star rooms. We were given a nice... More 

Was this review helpful? Yes 1
bhyder, Manager at Eden Roc Miami Beach, responded to this review

Thank you for your feedback. We value your input and will be communicating your valid areas of concern with the appropriate department heads. Please feel free to reach out to me directly should you have any other concerns BHyder@destinationhotels.com. Sincerely, Brandi Hyder Hotel Manager More 

Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

Let me start by saying their food is very good. Some of the wait staff are accommodating. The beds are comfortable and the Ocean view is superb. Now unfortunately the Hotel staff in the front are not knowledgeable. The first night when we asked for a place that serves a particular food they hailed a cab for us and gave... More 

Was this review helpful? Yes 1
bhyder, Manager at Eden Roc Miami Beach, responded to this review

Thank you for your review. We too are disappointed that this is what you experienced when visiting our property and Miami Beach for the first time. This is definitely NOT the Eden Roc experience. Please email me at Bhyder@destinationhotels.com so you can provide me with the room you have stayed in and so we can further discuss your experience with... More 

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Hotel Summarization (Beta)

What travelers say

  • Very nice(28)
  • New tower(22)
  • Room service(9)
  • Swimming pool(6)
  • Not sure(4)

Additional Information about Eden Roc Miami Beach

Address: 4525 Collins Avenue, Miami Beach, FL 33140
Phone Number:
Location: United States > Florida > Miami Beach
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Eden Roc Miami Beach 4*
Number of rooms: 631
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Also Known As:
Eden Roc, a Renaissance Beach Hotel Miami Beach
Eden Roc, a Renaissance Beach Resort And Spa
Renaissance Miami Beach
Miami Beach Renaissance
Hotel Style:
#4 Top resorts Hotel in Miami Beach
#27 Business Hotel in Miami Beach
#28 Spa Hotel in Miami Beach
#32 Family Hotel in Miami Beach
#37 Luxury Hotel in Miami Beach
#43 On the Beach Hotel in Miami Beach
#43 Romantic Hotel in Miami Beach

1,313 photos of this hotel

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