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Eden Roc Miami Beach

4.0 of 5 4525 Collins Avenue, Miami Beach, FL 33140
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Certificate of Excellence 2014
Eden Roc Miami Beach
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Eden Roc Miami Beach
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2,448 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Smithfield, Rhode Island
1 review
5 of 5 stars NEW

My first time in Miami was was indescribable. Eden Roc staff was extremely friendly, always felt welcomed into this beautiful hotel. Our Beach side room was great to wake up in. The beach staff was also very friendly and accommodating to our needs, especially Trey, Harry, and AJ. Overall an amazing trip, no complaints. Cant wait to book with you... More 

Was this review helpful? Yes 1
Chicago
Top Contributor
104 reviews 104 reviews
17 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Having never been to Miami I felt that it was crucial to stay at an icon from the past. The Eden Roc, being a architecture enthusiast, was the perfect choice. I have always been a fan of Morris Lapidus and when you walk through the doors you feel like you have been sent back in time. The Hotel has undergone... More 

Was this review helpful? Yes 1
Athens, Greece
Contributor
14 reviews 14 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Spending all year by the sea(I live in a beach front suburb of Athens),I came to Miami Eden Rock with not so much enthusiasm...Yet,the ambiance of Miami beach was what I real loved and especially this luxury hotel with its own private beach and the relaxing sun beds!!All the stuff was very friendly and made an effort to help us... More 

Was this review helpful? Yes 1
Denver, Colorado
Reviewer
5 reviews 5 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

Great location nice yachts outside the front door. Great pools. Large balconies with awesome views. Still working on the new restaurant but will be nice when finished. Right next to Fountain Blue with the most popular night club in Miami.

Was this review helpful? Yes 2
Monroe
Contributor
15 reviews 15 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We had a wonderful time at the Eden Roc Hotel. We were two ladies and a baby and always felt very safe. It is mostly a business hotel and the pool and beach facilities are always relatively quiet. The staff was great!

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Shawn_Gracey, General Manager at Eden Roc Miami Beach, responded to this review

We are so delighted you chose Eden Roc Miami for your stay. Feeling safe when traveling with children is certainly a plus. We are also very happy to hear that our staff was great! That is all we strive to be! We wish to welcome you back soon! Sincerely, Shawn Gracey Area Managing Director More 

Contributor
11 reviews 11 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Stayed at the Eden Roc from Sunday Feb 22nd to Saturday Feb 28th. Was there the first three days for a business event and the last three days for vacation. Could not have been a nicer stay. Ignore the nonsense reviews. Staff were friendly and polite. The conference facilities and service were top notch. The food was excellent and the... More 

Was this review helpful? Yes 1
Shawn_Gracey, General Manager at Eden Roc Miami Beach, responded to this review

Wow! What great feedback! It's wonderful to read that you enjoyed your recent conference at Eden Roc Miami Beach and that our staff was able to accommodate you with top notch service. We are delighted that you much rather stay with us when in Miami Beach and look forward to your return! See you soon, Shawn Gracey Area Managing Director More 

New York City, New York
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 3 days ago NEW

The Pros: Room had a beautiful ocean view and was fairly large. The spa was nice and had a lovely massage there. The pools were well kept and appeared clean. Lunch at the beachside restaurant was good and had a great view. Staff was friendly. There was construction going on, but I did not hear it from my room or... More 

Was this review helpful? Yes 1
Shawn_Gracey, General Manager at Eden Roc Miami Beach, responded to this review

Thank you for your detailed feedback. We are happy to read you enjoyed our rooms, pools and our oceanfront restaurant. It also delights us to read our staff was helpful and friendly. At the moment, we are beautifying our property and adding new furniture within that process so we do apologize for the inconvenience of not having furniture in your... More 

Manila
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

The good: For most rooms you get a great view of the beach. Rooms are fairly huge. Elevators are efficient. Staff is, at best, friendly. Good amenities inside the room (AVEDA toiletries, great!) The folks at the concierge were always cheerful and ready to help. The bad: If you are going to be standing beside a hotel like the Fontainebleau... More 

Was this review helpful? Yes 1
Shawn_Gracey, General Manager at Eden Roc Miami Beach, responded to this review

Thank you for your feedback. We are happy to read your enjoyed of our large rooms and their enviable views of the beach. We are also delighted to know and share with our concierge team your comments of them being helpful and cheerful. As we are in the middle of beautifying our property in many levels, we wish to welcome... More 

1 review
5 of 5 stars Reviewed 4 days ago NEW

Just wanted to say that Trey, the employee working the beach chair/towel rentals was very good, very helpful. The food was great and the service was fast. The hotel rooms were nice and clean, beds were comfortable, and the balcony view was spectacular.

Was this review helpful? Yes
Shawn_Gracey, General Manager at Eden Roc Miami Beach, responded to this review

Maria, Thank you for contributing your feedback of your recent stay. We are extremely pleased to know you had an excellent beach experience and that our ROC star Trey was able to provide excellent service as that is always what we strive for. We wish to welcome you back to Eden Roc Miami Beach in the near future for many... More 

Monterey, California
Senior Contributor
31 reviews 31 reviews
18 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed 5 days ago NEW via mobile

At first glance it seems perfect. Here's where they lost us. Nothing to eat other than the pool bar. Even Starbucks doesn't carry food. The pool ambiance is dead. Nobody pampering and taking drink orders. YOYO. No floaties or paddleboards for the kids. No food at poolside offered. Strangely was a waitress at the beach, but took forever to get... More 

Was this review helpful? Yes 1
Shawn_Gracey, General Manager at Eden Roc Miami Beach, responded to this review

Thank you for your feedback. We agree with you, it's all about details! During the time of your stay and as we are beautifying our property, we have to make some moves, like the one you experienced with our breakfast buffet. Regarding Starbucks, we do not know why you did not find food as our Starbucks is equipped with many... More 

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Hotel Summarization (Beta)

What travelers say

  • Very nice(28)
  • New tower(22)
  • Room service(9)
  • Swimming pool(6)
  • Not sure(4)

Additional Information about Eden Roc Miami Beach

Address: 4525 Collins Avenue, Miami Beach, FL 33140
Phone Number:
Location: United States > Florida > Miami Beach
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Eden Roc Miami Beach 4*
Number of rooms: 631
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Also Known As:
Eden Roc, a Renaissance Beach Hotel Miami Beach
Eden Roc, a Renaissance Beach Resort And Spa
Renaissance Miami Beach
Miami Beach Renaissance
Hotel Style:
#5 Top resorts Hotel in Miami Beach
#23 Business Hotel in Miami Beach
#31 Spa Hotel in Miami Beach
#33 Family Hotel in Miami Beach
#38 Luxury Hotel in Miami Beach
#45 On the Beach Hotel in Miami Beach
#47 Romantic Hotel in Miami Beach

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