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Eden Roc Miami Beach

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4525 Collins Avenue, Miami Beach, FL 33140
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Eden Roc Miami Beach
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Eden Roc Miami Beach
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2,626 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (559)
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New York City, New York
1 review
5 of 5 stars Reviewed yesterday NEW

We came here for a first family vacation during Memorial Day weekend. We have two young kids (a 3 year old and a toddler), so finding a good suite with a separate bedroom was important to us. Eden Roc had the perfect setup and we had an absolutely great stay there. The staff was fantastic, very friendly and helpful. Two... More 

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Nashville, Tennessee
1 review
5 of 5 stars Reviewed 2 days ago NEW

I have been to the Eden Roc 6 times now over the course of a few years and every stay there has been excellent! The customer service is fantastic, and I especially love how they take care of you at the beach as well as at The Spa! The drinks, food are all very good. It was a very relaxing... More 

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Shawn_Gracey, General Manager at Eden Roc Miami Beach, responded to this review

Thank you for the feedback on your stay. We are so appreciative that you have come to our hotel 6+ times over the last couple of years. We are also happy to read you enjoy of our signature cocktails, our relaxing spa and the great staff, like Alex, that we have here at Eden Roc Miami Beach. We wish to... More 

Senior Reviewer
9 reviews 9 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This is my favorite hotel in the United States. I was born and used to live in Miami and all the pools were superb. They were all saltwater and very clean. The rooms are superb especially if you get a sweet. Our view was excellent, it had a balcony that overlooked Miami beach. The boardwalk is nice since you have... More 

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Shawn_Gracey, General Manager at Eden Roc Miami Beach, responded to this review

Philippe, Wow! Your favorite hotel in the US? We are humbled and honored! We wish to welcome you back many times over to enjoy of our Miami Beach property and enviable views. Sincerely, Shawn Gracey Area Managing Director More 

Mexico City, Mexico
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Really nice shopping scape in Miami and after all day shopping you need a really nice and confortable hotel, the staff is always helpfull and willing to fulfill all of your needs, really well located. In rush hours, the valet parking is a bit crowded and also a little expensive. The rooms are incredible, the ocean view it was amazing... More 

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New York City, New York
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 3 days ago NEW

This was the first family trip we had to Miami and Eden Roc hotel. From the moment we stepped into the lobby we were always accommodated by a staff member. Marcos is great! My mother and I were in search for something to do and he was very helpful! Great asset to the hotel. I can honestly say all of... More 

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1 review
3 of 5 stars Reviewed 3 days ago NEW via mobile

Room was nice but hotel forgot to put a refrigerator. In the room veiw was nice maid service was poor people an staff where friendly very pricey sits in a good area you need a rent a car.i changed my reservation. From the legedary tower to the oean veiw tower glad i did there was loud contruction going on under... More 

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Shawn_Gracey, General Manager at Eden Roc Miami Beach, responded to this review

Hello Russell, Thank you for your review. We are happy to read you enjoyed your room, our friendly staff and our prime location on Miami Beach. We apologize if our renovation interrupted any part of your stay. We hope to welcome you back soon, Shawn Gracey Area Managing Director More 

Miami, Florida
Reviewer
5 reviews 5 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We had an upgrade to a fabulous suite with views of both the beach and the intracoastal waterway. Wonderful bathroom, big soaking tub, huge shower, very comfy bed. Seemed like it was newly renovated. Food was just ok, but with the change in ownership to Nobu, I'm sure it will be wonderful when the new restaurant opens. Beach was ok;... More 

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Chicago, Illinois
1 review
5 of 5 stars Reviewed 3 days ago NEW

On our Wonderful trip to Miami, We had 2 beach days @ Eden Roc. Jose was excellent, he really sat up our beach cabana up Very Well!! Our beach waiter was Great also! The Breakfast buffet is fresh and delicious.

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Elgin, Scotland
Senior Reviewer
7 reviews 7 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

My wife and I stayed at this top hotel for 3 nights prior to going on a Caribbean cruise on the Norwegian Getaway Ship. We arrived at 14.30 and we were looked after by a nice gentleman called Alex Cornton at the front desk. Alex provided first class service and he even had the time to show us around the... More 

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1 review
4 of 5 stars Reviewed 3 days ago NEW via mobile

This month was the first time me and my family ever visted Miami and we decided to stay at the Eden Roc. Our stay was pretty good and we really enjoyed experiencing the Miami culture; while staying there at the hotel we had great interactions with other guess as well the employees there as well. One of the employees I'll... More 

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Hotel Review Summarization

What travelers say

  • Very nice(20)
  • New tower(15)
  • Room service(7)
  • Swimming pool(4)
  • Not sure(3)
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Beach (14)
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Infinity Pool (11)
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Oval Pool (4)
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The Hotel (15)

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