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Eden Roc Miami Beach

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4525 Collins Avenue, Miami Beach, FL 33140
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Eden Roc Miami Beach
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2,806 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Atlanta, Georgia
Level Contributor
3 reviews
4 of 5 stars Reviewed yesterday NEW

My best friends and I stayed at the Eden this past weekend and despite them having construction it was a pretty good stay for us. When we checked in on Thursday afternoon Jessica was really helpful! She answered all our questions during check in, when we called from our room, and also when we were just walking by she was... More 

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3 of 5 stars Reviewed yesterday NEW

I truly hope that get to experience Eden Roc while Jonathan is the manager. He is the epitome of great manager, and has amazing customer service. Extremely pleasant. Thank you for everything! There were a lot of things I believe that this hotel could improve but customer service isn't one of them everyone was so pleasant and open made my... More 

Was this review helpful? Yes 2
New York City, New York
1 review
4 of 5 stars Reviewed 2 days ago NEW

Hi everyone, I have spent four days at Eden Roc. It is a great hotel with fantastic amenities. The only reason I give four stars is because the hotel is under construction, and it makes the stay a bit uncomfortable. The Pool are spectacular without mention the service and staff which are fantastic. Manolo was very attentive and helpful. Thank... More 

Was this review helpful? Yes 1
Baltimore, Maryland
Level Contributor
30 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Great if you want to feel like you're in an MTV video. Not so much if you're with family. There were renovations underway when we were there, which wasn't a problem, as we were on the 19th floor. The room was nice - optimal use of minimal space, and they gave us drinks coupons for the inconvenience, that included bottom... More 

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Shawn_Gracey, General Manager at Eden Roc Miami Beach, responded to this review

Hi John, We are happy to read that you enjoyed most areas of our property and friendly staff during your stay. We are also happy you took the time to share your feedback with us as it is an invaluable tool for improving our guest experiences. I have shared your remarks with our Resort Director and apologize on behalf of... More 

Coral Gables, Florida
Level Contributor
3 reviews
1 of 5 stars Reviewed 2 days ago NEW

We are local and have been staying at the Eden roc for years now. We visit the Eden roc as many as 4 times a month. We have been extremely disappointed with our last two stays here. 1- We booked a oceanfront room, and requested a high floor as usual. We were given a room in the 5th floor. We... More 

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1 review
5 of 5 stars Reviewed 2 days ago NEW

Spend a few days with my family at this hotel in Miami Beach, our stay was very good, our room was comfortable, with a beautiful panoramic view, enjoyed a pleasant stay in the pool especially for the attention you gave us friendly and Manuel attentive worker the same as with his charisma and service made us look very pleased, safe... More 

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A TripAdvisor Member
4 of 5 stars Reviewed 3 days ago NEW

Very nice rooms and amenities. Valet parking team is very helpfull, on behalf of my Family, thanks Luis de la Cadena for all for advices about restaurants and places to visit in miami, that make our vacations unforgerables.....

Was this review helpful? Yes 1
Singapore, Singapore
1 review
1 of 5 stars Reviewed 3 days ago NEW

I don't usually write any reviews, but it is too unbearable not to write the review for Eden Roc Beach Resort. I went with my friends on a road trip from New York to Miami, in hoping that the stay in Miami will be the most awesome experience. However, it was a total disappointment. The 4-day stay here was by... More 

Was this review helpful? Yes 1
1 of 5 stars Reviewed 5 days ago NEW

We booked in February with no refund possibility ....and it was a big mistake. There is big reconstruction inside and outside with a lot of noice and dust everywhere. Prices are horrible - umbrella 19 USD, breakfast 30 etc etc. The only positive is the stuff, very nice everywhere, especially guys on the beach from Slovakia (Petra), the guys from... More 

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Miami Beach, Florida
5 of 5 stars Reviewed 5 days ago NEW

Eden Roc Miami went out of their way to make their guests happy! Jonathan Putty and Shadelle Edwards helped accomodate our stay by putting us right next to our friends in the ocean view tower when we were in the next tower, which was more than what we would have ever expected!! We thought it wasn't possible, but they made... More 

Was this review helpful? Yes
Hotel Review Summarization

What travelers say

  • Very nice(20)
  • New tower(15)
  • Room service(7)
  • Swimming pool(4)
  • Not sure(3)
Questions? Get answers from hotel staff and past guests. Ask a question

1,472 photos of this hotel

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Beach (14)
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Deluxe Room (21)
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Infinity Pool (11)
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Lustre (1)
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Oval Pool (4)
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Pools (1)
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The Hotel (15)

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