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All 197 Miami Beach hotels

Eden Roc Miami Beach

4.0 of 5 Resort   |   4525 Collins Avenue, Miami Beach, FL 33140 (Formerly Eden Roc, a Renaissance Beach Resort & Spa)
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Eden Roc Miami Beach
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77%
Ranked #45 of 197 hotels in Miami Beach
Certificate of Excellence 2013
A recent review
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1,897 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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English first
1 review
3 of 5 stars Reviewed yesterday NEW

Overall we had a good vacation, and we enjoyed the hotel. But we definitely felt disappointed with too many things in this place. Food at the Cabana restaurant was pretty good. But overall the rooms, room service, valet, lobby, and general service, was just not good enough. We were expecting for so much more for the money we paid. It... More

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Orlando, Florida
1 review
5 of 5 stars Reviewed yesterday NEW via mobile

Everything was amazing, the restaurant was perfect, the waitresses Agustina, and Hedda were so nice, and helpful. The food was great. They were wonderful. I definitely recommend this hotel, and I recommend the restaurant outside, by the beach. They were so kind, and always asked us how our meal was and how we were doing. A+.

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Alexandria, Virginia
1 review
5 of 5 stars Reviewed yesterday NEW via mobile

We stayed for three nights and four days. We automatically got upgraded to a complimentary oceanfront room, which was great. The view was amazing. We loved the balcony. The only downside was that the balcony didn't fully drain the rain water. So that took up about a third of the space outside for about two days. The service was awesome-... More

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New York / Washington, D.C.
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

What a great visit! This staff is very hospitable and warm. Lots of hotels in Miami (including the biggest names) tend to have lazy staff, not Eden Roc. If we needed anything, it was addressed quickly and without attitude. Fun MiMo (Miami Modern) architecture. Beautiful pools (I especially enjoyed the quiet of the adult pool). The gorgeous lobby bar greets... More

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1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

This place is absolutely terrible. Every time I call the front desk to ask a question, they say they don't know or they're quick to transfer your call. Our room which had a balcony had no furniture on it, the bellman watched us carry our stuff without asking if we needed help, and staff walks around the lobby aimlessly. There... More

Was this review helpful? Yes 5
Pearland, Texas
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I expected so much more from a hotel of this caliber. We were very disappointed in our stay here. When we got there and walked into the lobby with our luggage cart, my husband continued to push it to the elevators himself. A rude bellhop told him he couldn’t. It’s like he was fishing for a tip. For the price... More

Was this review helpful? Yes 5
Jacksonville, Florida
1 review
4 of 5 stars Reviewed 5 days ago NEW

I had a body scrub and was very disappointed. Room wasn't ready for my treatment when I arrived and the therapist spent the first ten minutes slamming drawers and opening cabinets trying to find the scrub and other items. Not relaxing at all and extremely uncomfortable when you are lying nude underneath a thin sheet! Then I had to rinse... More

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Saskatoon, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Just returned from a quick getaway with my husband at the Eden Roc Miami Beach. Our service was outstanding...happy, friendly and helpful! Our king suite was beautiful and had a super view of ocean and the bay. We were checked in by Felix (on duty manager) who was fun and happy to assist us - this set the tone for... More

Was this review helpful? Yes 1
BrandiHyder, Manager at Eden Roc Miami Beach, responded to this review

Thank you so much for your amazing review of the Eden Roc Miami Beach! We are so happy to hear that you thought our service was outstanding! That is the best compliment! Come back soon! More

Contributor
15 reviews 15 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Another great stay at the Eden Roc. Situated near the end of the boardwalk, this right-sized resort allows you to enjoy all that Miami Beach has to offer, but somewhat out of the eye of the "storm" further down the beach. Great facilities, three pools to choose from and solid on site food options make the Eden Roc very user... More

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BrandiHyder, Manager at Eden Roc Miami Beach, responded to this review

Thank you so much for your great review. We are thrilled to hear this is your third stay with us and we hope you keep coming back for more! Next time you have to try Elle Spa! More

Toronto
Contributor
13 reviews 13 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

This is my third stay at the Eden Roc, Always for Business and it is the perfect hotel to hold meetings in Miami. Lots of seating in the lobby bar, good food at the restaurants and there is a Starbucks in the lobby for a quick espresso. I was upgraded to an ocean view suite, which was fantastic, too bad... More

Was this review helpful? Yes 1
BrandiHyder, Manager at Eden Roc Miami Beach, responded to this review

Wow! Eden Roc Miami Beach is your favorite hotel in Miami! We truly appreciate the review and love to hear that our service is top notch! We hope you will join us again soon! More

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Hotel Summarization (Beta)

What travelers say

  • Very nice(28)
  • New tower(22)
  • Room service(9)
  • Swimming pool(6)
  • Not sure(4)

Additional Information about Eden Roc Miami Beach

Address: 4525 Collins Avenue, Miami Beach, FL 33140 (Formerly Eden Roc, a Renaissance Beach Resort & Spa)
Phone Number:
Location: United States > Florida > Miami Beach
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#16 Romantic Hotel in Miami Beach
#19 Business Hotel in Miami Beach
#27 Luxury Hotel in Miami Beach
#29 Family Hotel in Miami Beach
#34 On the Beach Hotel in Miami Beach
#45 Top resorts Hotel in Miami Beach
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Eden Roc Miami Beach 4*
Official Description (provided by the hotel):
Overlooking the world-renowned Miami Beach, Eden Roc Miami Beach embraces its role as a timeless treasure, yet welcomes guests with a gracious, new contemporary spirit. Guests can luxuriate in spacious rooms & suites, bask in the sun at one of four refreshing pools or claim a chaise lounge on the beach to watch the waves roll by. Enjoy 1500 Degrees, dine beachside in Cabana Beach Club, seen and be seen at the Lobby Bar and grab a little pick me up at Starbucks. Discover our sanctuary for your senses with the first ever ELLE SPA at this premier Miami Beach resort. ... more   less 
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Also Known As:
Eden Roc, a Renaissance Beach Hotel Miami Beach
Eden Roc, a Renaissance Beach Resort And Spa
Eden Roc, a Renaissance Beach Hotel
Renaissance Miami Beach
Miami Beach Renaissance

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