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Eden Roc Miami Beach

4.0 of 5 4525 Collins Avenue, Miami Beach, FL 33140 (Formerly Eden Roc, a Renaissance Beach Resort & Spa)
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Certificate of Excellence 2014
Eden Roc Miami Beach
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Eden Roc Miami Beach
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2,185 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Oneonta, New York
Top Contributor
93 reviews 93 reviews
39 hotel reviews
84 helpful votes 84 helpful votes
4 of 5 stars Reviewed yesterday NEW

We stayed at Eden Roc Miami Beach for the first time. It is an iconic hotel, beautifully preserved and updated. The location is great. Our room on the 4th floor of the Ocean Tower was well appointed and maintained. However, we noticed that the level of attention to detail by the management was lacking. Also, the level of service in... More

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Alexandria, Louisiana
Top Contributor
69 reviews 69 reviews
11 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

Despite a recent redo the hotel is getting tired looking. Carpet pulls and nicks on furniture. My room was very nice on the garden level . It was very noisy late at night and you could hear conversations in the hall that were even at normal level. Very spacious and very well decorated. The shower door/window was interesting and mod.... More

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1 review
1 of 5 stars Reviewed 2 days ago NEW via mobile

Spent a 2 day weekend and had to escape the hotel as often as I could. One of the great hotels of the U.S. destroyed by terrible design, horrible music in every restaurant we entered and very poor service. Stop the house music please!

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UK
Top Contributor
58 reviews 58 reviews
33 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

The hotel is about a $35 taxi ride from Miami International airport. The front desk staff were very welcoming but they didn't provide any information about the hotel facilities such as what time and where breakfast would be, when the fitness centre was open and how to access it etc. I tried finding the information in the room but gave... More

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Orlando, Florida
1 review
5 of 5 stars Reviewed 3 days ago NEW

My girlfriend and I stayed here a few weeks back in the ocean tower. Where can I begin? IT WAS AMAZING from check in with Robinson to the beach with Jesse to the restaurant with Ainsley it was truly an amazing experience and my girlfriend and I could not have left happier! Thank you Eden Roc!!!

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Brussels, Belgium
Senior Contributor
28 reviews 28 reviews
14 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This hotel is a story of two towers. Initially we were booked into the old wing of the hotel, the classic Eden Roc tower which was constructed in the 1950s. It looks beautiful on the outside, much like a steam-liner. We had a sea view room with a balcony. Unfortunately the balcony had no furniture on it (they were in... More

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Philadelphia, Pennsylvania
Senior Contributor
24 reviews 24 reviews
13 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Overall, a good hotel. Nice service and pleasant staff. Nice jet tub in the room, comfy bed. Space was a bit limited, but we made do. Main things to improve: 1) there weren't any cushions on the balcony furniture, even though it's the kind that's supposed to come with it. Also, no table in the balcony, so you can comfortably... More

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bhyder, Manager at Eden Roc Miami Beach, responded to this review

Thank you for your review. We are happy to hear you enjoyed our pleasant staff and the jetted tub in your room. We are, however, disappointed to hear that your experience was not up to our standards. Please rest assured that your review will be shared with my associates so we could always provide the best in guest experiences. Sincerely,... More

Miami, Florida
1 review
4 of 5 stars Reviewed 5 days ago NEW

We stay in this hotel twice a month, everybody know us by name , service is A plus .Guys for reservation( Giovani) are awesome.looking forward for our next getaway.We live in Miami we know all the places around Eden Rock definitely our favorite Rolando P

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bhyder, Manager at Eden Roc Miami Beach, responded to this review

Rolando, Thank you for your review. We love to have you back time and time again and are delighted to hear that Eden Roc Miami Beach is your hotel of choice when staying in Miami Beach. Looking forward to seeing you again! Sincerely, Brandi Hyder Hotel Manager More

Miramar
Contributor
19 reviews 19 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Very lucky with the weather that saved our stay. Good in room service, housekeeping. Great view in the Ocean Tower But ... the service everywhere else was horrible! Waiters literally throw your coffee at the table. Breakfast is a mad house. Now.. the room with that fantastic view? Has a shower that wets the entire bathroom, Had to place towels... More

Was this review helpful? Yes 2
bhyder, Manager at Eden Roc Miami Beach, responded to this review

Thank you for your review. We are delighted you enjoyed our housekeeping and in-room dining staff as well as the food and ambiance of our Cabana Beach Club. We truly are sorry to hear about any challenges you may have faced during your stay and assure you your comments will be shared with my associates. We hope to welcome you... More

Boston, Massachusetts
Contributor
11 reviews 11 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Probably much nicer for a vacation. Recently stayed here for 4 nihgts. Location is great, right on the beach. Room was very nice, though the bed/mattress seemed old and creeky. Refrigerator in the room was nice. The bathroom was huge and featured a large walk in shower and a double sink. Had a couple of decent meals in the lobby... More

Was this review helpful? Yes 1
bhyder, Manager at Eden Roc Miami Beach, responded to this review

Hi Bill, Thank you for taking the time to provide us with your experience at Eden Roc Miami Beach. We are happy you enjoyed our property and how "courteous" our staff is. I look forward to welcoming you back for a leisure stay. Sincerely, Brandi Hyder Hotel Manager More

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Hotel Summarization (Beta)

What travelers say

  • Very nice(28)
  • New tower(22)
  • Room service(9)
  • Swimming pool(6)
  • Not sure(4)

Additional Information about Eden Roc Miami Beach

Address: 4525 Collins Avenue, Miami Beach, FL 33140 (Formerly Eden Roc, a Renaissance Beach Resort & Spa)
Phone Number:
Location: United States > Florida > Miami Beach
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Eden Roc Miami Beach 4*
Number of rooms: 631
Reservation Options:
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Also Known As:
Eden Roc, a Renaissance Beach Hotel Miami Beach
Eden Roc, a Renaissance Beach Resort And Spa
Renaissance Miami Beach
Miami Beach Renaissance

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