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Bentley Hotel South Beach

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510 Ocean Drive, Miami Beach, FL 33139
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Bentley Hotel South Beach
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667 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Cleveland, Ohio
1 review
5 of 5 stars Reviewed 2 days ago NEW

We stayed at The Bentley July 30-Aug 3 and we have nothing but positive things to say!Everybody was so friendly & helpful! Jason, Lee, Ricardo and all Bentley staff were amazing! They greeted us with champagne at the desk (upon arrival and departure) and gave us great tips on what to do our entire stay here. The hotel is very... More 

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Lee G, General Manager at Bentley Hotel South Beach, responded to this review

Hudsonr210, Thank you for your great review! It's always a pleasure to hear when we've hit the mark with our guests, however, your experience with the staff is far away the most important point to us. Providing good service lays the groundwork for a memorable stay and I'm very glad to hear that your interactions with staff were pleasant from... More 

Boston
1 review
4 of 5 stars Reviewed 5 days ago NEW

The hotel rooms was nicely sized, beautiful, and comfortable. The staff was very acommodating and helpful. Great view from the rooftop pool area and the spa was an axded incentive for going to the roof. Overall we enjoyed our stay.

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Lee G, General Manager at Bentley Hotel South Beach, responded to this review

Samaelv2015, Thank you for taking the time to submit your review. It was a pleasure to have you and we're thrilled to see that you were able to enjoy all that we have to offer here. We look forward to inviting you back! All The Best, Lee More 

Baltimore
1 review
2 of 5 stars Reviewed 5 days ago NEW

We were unable to check in until 5 pm, even though we had paid for a 4 pm check in. It took valet 30 minutes to retrieve my car even though we had been told 10 minutes (nearly caused me to miss my flight). The hotel seemed understaffed such that overall efficiency was very poor.

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Lee G, General Manager at Bentley Hotel South Beach, responded to this review

B8010OJwilliamw, Thank you for bringing some of your concerns to our attention. Check in time is 4pm and there should never be any exception to that. I have looked into why you were not afforded a punctual check in time and will certainly reiterate the importance of ensuring that we deliver on that promise with every guest. After we spoke... More 

Farmington Hills, Michigan
1 review
5 of 5 stars Reviewed 6 days ago NEW

My friends and I stayed here on a girls' birthday weekend. The Penthouse was amazing, the staff was so kind and accommodating (especially Miguel and Jason) and the beach was beautiful. Highly recommend it!

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Lee G, General Manager at Bentley Hotel South Beach, responded to this review

jmh983, Thank you for that great review! Right to the point... Of course, I will share your sentiment with Jason and Miguel and I appreciate you pointing out individuals that impacted your stay. Those two team members in particular regularly provide outstanding, personalized service and we're thrilled that you were able to experience that. Thank You! Lee More 

New York
1 review
4 of 5 stars Reviewed 6 days ago NEW

We had lots of fun at the rooftop jacuzzi. Weather during this time wasn't ideal but we got to enjoy the best of it. The staff were very friendly and warm. Always available for any questions you may have.

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2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

The Bentley was a great hotel and positioned perfectly at the southern tip of Miami beach right around everything you need. The staff was great, especially Miguel. He was always there when you needed him and more importantly, with a smile. Would definitely go back!

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Baltimore
1 review
5 of 5 stars Reviewed 1 week ago NEW

The staff was very accommodating & I got a glass of champange on arrival while I waited for my room to get ready. The food downstairs at Bellini was excellent & resonable especially with the 25% off on bill. What I also enjoyed was you got a text every morning saying breakfast was ready & to come downstairs & enjoy.... More 

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Washington dc hotels
5 of 5 stars Reviewed 1 week ago

I booked my group of at least 6 rooms here for my wedding. It was my first time to Miami and i was also getting MARRIED on south beach!!! so imagine my stress level.In addition to planning my destination wedding i was literally blind and relied highly on the credibility of the people i communicated with over the phone and... More 

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Lakeland
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

loved it! Room was great, staff was helpful, loved the rooftop pool! Really enoyed the suite amenities, being able to cook our own meals was great! the location of the hotel was a plus, being in walking distance of so many shops and restaurants was wonderful!

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1 review
5 of 5 stars Reviewed 1 week ago

Fantastic boutique hotel at the heart of Ocean drive. Would recommend this hotel. We took 3 rooms for 4 nights and was not disappointed in any way. The hotel staff could of not been any more helpful and attentive

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Beach (25)
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Junior Suite--209 (93)
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Junior Suite--305 (10)
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Junior Suite--503 (17)
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The Hotel (33)

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