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Bentley Hotel South Beach

Certificate of Excellence
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510 Ocean Drive, Miami Beach, FL 33139
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Bentley Hotel South Beach
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Bentley Hotel South Beach
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634 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

The hotel is super clean, conveniently located across from the beach and major hot spots. The staff was nice, friendly and profess. I have to give a BIG Thanks to CARLOS the night front desk person. Always made sure I was on and had anything I needed. He was an amazing host!

Was this review helpful? Yes 2
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

We stayed just for four days, but while we were there it was perfect. Staff, always kind and eager to help. Clean and hygine were ok. Rooms are big and comfortable, has kitchen, oven. microwave, fridge and kitchenware to cook (if you want to save a little bit of money). Has great location, amazing view. Just in front of the... More 

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Lee G, General Manager at Bentley Hotel South Beach, responded to this review

Andreina G, Thank you for your detailed review! Sounds to me like you were able to take advantage of some of the best attributes of Bentley. I'm happy to let you know that yesterday, we opened a rooftop bar and now have music through the day. I'm sorry that you just missed it during your stay, however, should you find... More 

Florida Keys, Florida
1 review
4 of 5 stars Reviewed 1 week ago

Place was very nice happy to stay at the Bentley and will return.Pool was nice and Guess service was awsome . Manger was very helpful with solving a problem that we had..She changer our room with in 10 mins gave us a upgrade ..Stay was perfect. .Thanks So much

Review collected in partnership with this hotel

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Lee G, General Manager at Bentley Hotel South Beach, responded to this review

214clementi, Thank you for taking the time to submit your excellent review! It certainly was a pleasure to have you with us and I'm especially happy to hear about your pleasant interactions with managers and staff here. I will make certain to share your review with the team. All The Best, Lee More 

Los Angeles
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Please stay here. I am only staying here when I visit South Beach. It is beautiful. Service is great. Free Breakfast everyday. I am only staying here from now on. It's simply the best option. TRUST ME.

Review collected in partnership with this hotel

Was this review helpful? Yes 2
Lee G, General Manager at Bentley Hotel South Beach, responded to this review

terrycouture- That was a very direct, complimentary review and it was a pleasure to read! You said it all, and we appreciate your feedback. Please, by all means, fell free to reach out to Simone or myself for your future reservations. We'll make sure to out-do your previous stay! Many Thanks, Lee More 

Cincinnati
1 review
5 of 5 stars Reviewed 1 week ago

My friends and I stayed in the two bedroom suite for my best friend's bachelorette party. We had a great time. The staff was very helpful and welcoming. I'd definitely stay here again. We were very happy with the location of the hotel as well. I loved that it's directly across from the beach.

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Lee G, General Manager at Bentley Hotel South Beach, responded to this review

Phylicia D, Thank you for your review. It's always great to hear when we're able to hit the mark and deliver a great stay during special occasions. I'm glad to see that you had the chance to enjoy one of our newly enhanced Penthouse Suites. The perfect room for a bachelorette party, for sure! We'd love the chance to have... More 

Dragoer, Denmark
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We reserved one night - 3 weeks before arrival we changed plans and asked for an additional night. As they could not reserve an extra night, the front desk suggested we could either hold on to the reservation or find another hotel - book both nights there and cancel Bentley free of charge (the standard cancellation policy is charging one... More 

Was this review helpful? Yes
Lee G, General Manager at Bentley Hotel South Beach, responded to this review

Ole G, Thank you for your review. I'm sorry that you weren't able to stay with us and I would actually like to discuss this further with you. I'm glad to see that you received gracious service through the cancellation process, but ideally, you should have been able to enjoy great service through your entire stay. I apologize if changing... More 

Edinburgh
1 review
5 of 5 stars Reviewed 1 week ago

Can't fault this hotel we stayed here Friday to Sunday. Location is perfect. The room was beautiful, staff were very friendly and helpful. Valet parking was expensive ($30 per night) but I am sure it's like that everywhere in Miami. The view of the beach from the rooftop pool was brilliant. The location was perfect, just a walk across the... More 

Review collected in partnership with this hotel

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Lee G, General Manager at Bentley Hotel South Beach, responded to this review

PaulaBukits, Thank you for your excellent review! I'm very happy to see that you were able to enjoy all aspects of your stay. For valet parking, you are correct, parking in general in Miami Beach is limited and the demand does cause some inflation. We do however, remain as competitive as possible in the market regarding both price and service.... More 

Atlanta
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

First I would like to thank the entire staff for a wonderful job.Jason particularly he was so pleasant warm and outstanding.I love his personality, very nice guy. I'll recommend the Bentley to my friends.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Lee G, General Manager at Bentley Hotel South Beach, responded to this review

218bellv, Thank you for your review and in particular, your compliments of Jason. It's always paramount for us to strive to make personal connections as often as possible with our guests. I'm happy to see that you would come back yourself and also recommend to your friends. I'm happy to assist. Please always feel free to contact me directly for... More 

Queens Village
1 review
2 of 5 stars Reviewed 1 week ago

I just came back from on Sunday June 21 and I was very unhappy because we got there on Friday June 19th early in the am. I believe it was like 10:30 and we double check with the front desk to see if we can check-in early and they told us nothing was ready that they were going to text... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Lee G, General Manager at Bentley Hotel South Beach, responded to this review

354annoymus, Thank you for taking the time to submit this review. We never want one of our guests to leave disappointed and will always do everything possible to ensure that we exceed expectations. Perhaps the information that you received at the time of booking was misunderstood, but I am happy to clarify so as to hopefully avoid any further disappointment... More 

Chicago
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We loved the Bentley. The staff, specially Jason was very attentive at all times. The rooftop pool was just great. The views were stunning. We will definitely come back Thank you Bentley for having us :)

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Lee G, General Manager at Bentley Hotel South Beach, responded to this review

briescedam, Thank you for your excellent review! We're always thrilled to have our guests spend milestone occasions with us. Thank you for mentioning Jason's service, we will certainly pass along the sentiment. Please contact me directly for your next stay- Of course we'd love to have you back for your first anniversary!!! All The Best, Lee More 

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