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All 200 Miami Beach hotels

Richmond Hotel

3.5 of 5 Hotel   |   1757 Collins Ave, Miami Beach, FL 33139
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58%
Ranked #117 of 200 Hotels in Miami Beach
A recent review
5 of 5 stars reviewed 4 days ago
AlanJGrier Bonnybridge, Scotland, United Kingdom
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767 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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English first
Bonnybridge, Scotland, United Kingdom
1 review
5 of 5 stars Reviewed 4 days ago NEW

Booked this at the last minute and got a great deal. We checked in an hour early which wasn't an issue and the girl on reception was really helpful and chatty, and kindly gave us a free upgrade. I was really impressed how well the hotel has been maintained to keep original fixtures and fittings. The room was reasonably big,... More

Was this review helpful? Yes
RichmondManager, Front Office Manager at Richmond Hotel, responded to this review

Dear guest, Thank you for your great review! I couldn't have said it better myself. Best regards, Front Office Manager More

London, United Kingdom
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 5 days ago NEW

Stayed at this hotel for a couple of nights. It is a smaller run hotel that provided the basics but had a real issue with the water i.e. trying to get the right temperature was a step too far as it was impossible to achieve this. As a hotel it was clean but is quite a well worn hotel that... More

Was this review helpful? Yes
RichmondManager, Front Office Manager at Richmond Hotel, responded to this review

Dear guest, Thank you for taking the time to post your review. I will share you comments with our engineering team. Best regards, Front Office Manager More

1 review
5 of 5 stars Reviewed 1 week ago

The Richmond Hotel is a lovely & quaint art-deco throwback to an earlier time. It is maintained & has been updated to contemporary standards & then some. Despite negative review/feedback posted by some, I enjoyed a lovely getaway weekend there for Labor Day. Their rooms are kept quite clean & again have been updated to maintain their original ambiance in... More

Was this review helpful? Yes
RichmondManager, Front Office Manager at Richmond Hotel, responded to this review

Dear guest, WOW! What a great review. We really appreciate your kind words. Please consider the Richmond Hotel your home away from home. Thank you, Front Office Manager More

Frederiksberg, Denmark
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed 1 week ago

The room was NOT what we had hoped for based on the webpage, but was clean and decent with a weird smell though. The pool area is nice, although we waited 10-30min for towels every day (don't wear white, while lying on the hotels red towels -you will wear pink afterwards).After staying 7 days in the hotel, we were getting... More

Was this review helpful? Yes
RichmondManager, Front Office Manager at Richmond Hotel, responded to this review

Dear guest, I'm apologize for all the inconveniences you experienced. Our housekeeping department cleans the rooms on a daily basis, and a supervisor gives them a final inspection. Strict guidelines have to be met before giving a room the OK. We replenish pool towels many times per day, but obviously we need to double our efforts. I will bring this... More

New York City, New York
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

I found this hotel nice to stay, the room was relatively spacious, clean, with an OK bathroom. To be honest, I did not go to South beach to hang in my hotel room, but to enjoy the beach. That said, I really enjoyed the pool and the beach (literally behind the hotel property, very short walk). The hotel is within... More

Was this review helpful? Yes
RichmondManager, Front Office Manager at Richmond Hotel, responded to this review

Dear guest, Thank you for your short, but sweet review. I will have our head engineer look into the A/C issue. We apologize for the inconvenience. Thank you, Front Office Manager More

Denver, Colorado
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I rated Richmond overall good. 1. LOCATION - direct access to the beach, direct access to all bars, restaurants in South Beach, all touristic places right there! 2. Comfort - I would agree with most of reviews, hotel needs to be renovated. THE BIGGEST issue is noise. I could hear everything what happening from other rooms: weather people were arguing,... More

Was this review helpful? Yes 2
RichmondManager, Front Office Manager at Richmond Hotel, responded to this review

Dear guest, Thank you for posting you review. We definitely are located in the heart of the action. The walls of the hotel are a bit thin, but we try to relocate our guest's to a more quiet part of the building if necessary. We are a family oriented hotel, and we welcome children off all ages. The motif of... More

White Plains, New York
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I chose this hotel bc of the location because it's right on the beach and right next to all of the hot spots (Ocean Drive, Lincoln Road, etc.) I booked the ocean view room and although the view was breathtaking, I was rather taken aback by the room decor, or lack thereof. The bed was very low to the ground,... More

Was this review helpful? Yes 2
RichmondManager, Front Office Manager at Richmond Hotel, responded to this review

Dear guest, We thank you for taking the time to post your review. It is unfortunate you had such a negative experience. We are a Classic Art Deco hotel, from top to bottom. We offer the Art Deco experience from a time long ago. We are not a brand new high rise hotel, and that is not the experience we... More

Atlanta
1 review
4 of 5 stars Reviewed 2 weeks ago

This was a really decent hotel. Im really picky about where I stay as well as how I flights friends say Im "Bougie". But I was definitely please with The Richmond, Great Location, within walking distance to Washington Ave and Ocean Dr. Directly on the beach, necxt door to Lowes and across the street from the Catalina Beach Club. The... More

Was this review helpful? Yes
RichmondManager, Front Office Manager at Richmond Hotel, responded to this review

Dear guest, Thank you for posting your review. We are happy you had a good experience. We always do our best to offer an early check in when ever possible, but unfortunately we were unable during your stay. We apologize for the inconvenience. Thank you, Front Office Manager More

2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

As a general rule, I only write reviews if my experience has been absolutely wonderful or absolutely atrocious. Unfortunately, after my second experience at The Richmond, I am writing this detailed review with the hope of encouraging other tourists who visit South Beach to spend a little more money and stay at a well-regarded hotel that will actually allow you... More

Was this review helpful? Yes 1
RichmondManager, Front Office Manager at Richmond Hotel, responded to this review

Dear guest, I'm sorry you had such a negative experience, and chose to portray the hotel in such a manner. I can guarantee you that we are a group of very competent people. The front desk staff are highly trained, and professional agents. I doubt very much, they would hang up on you 3 times. Perhaps other unknown factors may... More

1 review
1 of 5 stars Reviewed 3 weeks ago

After arriving this past Friday night and requesting a different room due to the stench of cigarettes in our first room, we arrived to our room on the 4th floor after walking down the dungeon-like hallways. The room was dirty and the bathroom was worse than some gas station bathrooms I've been in (see picture attached). The room that had... More

Was this review helpful? Yes
RichmondManager, Front Office Manager at Richmond Hotel, responded to this review

Dear guest, Thank you for taking the time to post your review. We are a non smoking hotel, but unfortunately some people disregard the policy. I'm glad we were able to immediately resolve the issue, and assign you a different room. We take pride in the upkeep, maintenance, and daily service of all the rooms. We are a very long... More

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Additional Information about Richmond Hotel

Address: 1757 Collins Ave, Miami Beach, FL 33139
Location: United States > Florida > Miami Beach
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Richmond Hotel 3.5*
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Also Known As:
Richmond Hotel Miami Beach
Richmond Miami Beach

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