The hotel was alright..and I mean alright. It was not filthy but it could have been cleaner. house keeping was horrible. we had to call several times 4 them to clean our bathroom and bring us towels. didnt eat or buy drinks there ended up there because our original hotel Haddan hall was a complete dump! more

I stayed at this hotel in May with a group of friends. I was extremely disappointed. The hotel was dirty and run down; my room smelled like cigarettes and wet socks and the amenities were subpar. The garbage bins outside near the pool were overflowing with trash; the breakfast buffet served stale bread, old fruit and mush which was passed... more

We were guests at your resort on May 27, 2009 until May 31, 2009. The hotel stinks like a public rest room. Every time we called room service they were never available. I could understand that our cocktails were served in plastic cups outside at the pool bar. However, I had to go down to the bar inside the resort... more

My husband and I stayed at this resort for 4 nights in May. We were celebrating our 27th wedding anniversary. The hotel was not one of the big, fancy hotels where you pay for the name. It was however, a nice, clean hotel located right on the beautiful Sunny Isles Beach. The staff was pleasant , the concierge service was... more

My girlfriend and I had a great stay. First, let me say this. This hotel is NOT South Beach. This is a quiet place to escape. If you want quiet nights with relaxing days on the beach...this is the place. We stayed 4 nights in a partial ocean view room (which really is full ocean view...all it means is that... more

I felt as though we did something wrong b the way we were treated? the poolside drinks at the bar when you sit down ar little little plastic dixie cup's a rum and coke 5.75 a strawberry daquiri $6.75 again in a little platic dixie cup sitting at the poolside bar?? poolside breakfast 3 egg omelet $13.00 dollers and plastic... more

I spent the weekend in Miami, because I was in the States for work. On Monday, I had a flight to Central America and I thought it would be a great idea to rest at the "fantastic" place - according to their website. However it was the worst experience I had in Miami. The staff from front desk was horrible,... more

The Miami Beach area no longer has kosher, Sabbath observant hotels, but the Marco Polo is a viable alternative. There are several kosher restaurants and food stores nearby in the Waterways complex in nearby Aventura, and south of the hotel along Collins Avenue. The Chabad-North African Sefardic synagogue located in the lower level hotel shopping mall offers Sabbath meals and... more

This hotel stay became the biggest disappointment of our Florida vacation. 1) We showed up at 4:30 pm hoping that the ocean front view room we reserved a month in advance would be ready (the check in time is 3pm). It wasn't. 2) In 30 minutes we got our room keys. The room was really shabby and was facing a... more